Walgreens’s earns a 4.2-star rating from 7891 reviews, showing that the majority of pharmacy shoppers are very satisfied with purchases and services.
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3000 dollars survey
I do not think Walgreens are fair posted a dishonest claim that you could win $3ooo dollars when you arrive at the web site there a complaints line instead.
I need a gift card for my time wasted.
The complaint has been investigated and resolved to the customer’s satisfaction.
lack of help
I was in Walgreens to get a prescription filled from the emergency room at 11.30pm and there was only 1 pharmacist on duty. There were 5 people in line, multiple cars at the drive-up window and the phone was ringing off the hook, this poor man was so frazzled and frustrated, he clearly could use some help, this is how mistakes are made and in apharmacy this could be critical. I think you clearly need at least 2 people of a night. I'm a Nurse and I clearly felt for the man as I've been in that position myself, surely a corporation as big as this could afford 2 people at night. The Pharmacist was very nice and all of us felt sorry for him. The comments about Walgreens I heard while standing in line were not very nice. I watched 4 other people that came to the pharmacy walk away kind of angry. Surely this could be improved!
The complaint has been investigated and resolved to the customer’s satisfaction.
Seriously, there is only 1 person on duty at that time because it's for the emergency stuff. If you are picking/dropping off everyday meds, don't complain. You are the cause of the backup. Also, the people that ask the dumb questions, seriously, a pharmacist knows alot about drugs, but they aren't a doctor. If you need doctor's advice, go see a doctor.
what happen to the walgreensfeedback.com where you do a short survey and hope to win $3, 000
theft
i went into walgreens located in smyrna, ga. store#5901 being honest upon entering the store i asked a cashier named bj if i needed to leave my leather back pack valued at 300 dollors. my wife bought the lether bag for me on sale for 250 dollors. i had just got off work and i went into the store to pick up a few odd and ends that my wife had meationed to me. my expensive headphones and mp3 player and my bluetooth, mp3 charger.were in my leather bag that was given away to a couple of thieves by another cashier named pedro who is employed were this incident took place. so if you are out shoping and want to visit a wallgreens dont take other bags or stuff you payed for into store cause they will make you leave them up front. and give your bags away while you are shoping. this incident took place 02-15-10.
The complaint has been investigated and resolved to the customer’s satisfaction.
the receipt is a gimmick
On the walgreens receipt it says enter our monthly cash sweepstakes this month the prize is $3, 000.00 to enter please go to www.walgreensfeedback.com or call [protected]. Within 72 hours to complete a shorht survey about your visit to this walgreens. Even gives you a survey# mine was (#[protected]-xxx) I will keep the last 3 numbers private and also a...
Read full review of Walgreens and 9 commentswalgreen's complainers
Hi, "www.walgreens.com" ; - idiots!
Since the mid-90's; never type:
Http://www.
Www.
Preceding the web address you intend to reach. you cause your computer to go "chasing it's self"!
Type: walgreensfeedback.com
You're in!
The "_.com" means a commercial website
"_.org" means an organization that is tax exempt.
"_.gov means the united states of america's government (how's my spelling?).
Have someone/some school/ individual/"it"person at work (if you are in s. w. mo.)- (that's short for southwest missouri).
Q: do you have children/grand-kids/friens/enemies, neighbors?
Better yet!
Get rid of that"thing"!
I just registered @"www.walgreens.com"- I may win $3000. oo!
The complaint has been investigated and resolved to the customer’s satisfaction.
impossible to use visa for online shopping
I shop at several Walgreens averaging at least once a week. I purchased a prepaid Visa to use online, but it the websites would not accept it because it had no expiration date. I attempted to return it to save the $4.95 fee (plus tax) but was told there was nothing they could do. I was referred to a local customer service number, but my call has not been returned.
This $5.00 is significant to me. I go to extreme lengths to save $5.00. Somebody in Walgreens should have the authority and desire to take action for customer satisfaction. A $5.00 gift card to Walgreen's would do nicely.
The complaint has been investigated and resolved to the customer’s satisfaction.
saku and casper are my heros!
I work at Walgreens, and this happens all the time. People buy the cards and have some sort of problem every time. Mainly this problem is because the person is stupid; like most of our customers. You're not buying the card from Walgreens, you're buying it from Green Dot. We don't even make any money on the cards. I've even had some idiots come in with the card claiming that it didn't work, and that they even "scratched off the little black strip on the back, and there was no code underneath." How stupid could you possibly be? It's not our fault that you're a dead beat and can't get a free checking account like a normal person.
You're an idiot. Use the card for purchases a store somewhere. It says on their rack that they cannot refund cards. If you want a refund call the company that issues the card.
terrible customer service
I made my first trip to my local walgreens and was very disappointed. Not only did I not find what I was looking for, no one asked if I needed help. And there was no shortage of employees. After I had wandered around for a while, I walked by an aisle and saw at least four employees, standing around and just chatting. I stared at them for a second and went...
Read full review of Walgreens and 9 commentsmedication available
I have been using Walgreens Pharmacy at 1860 Veterans Memorial Highway, Islandia NY for the past eight months. Over the last three or four months, when I bring in the prescriptions to be filled, the medication is not available. I find myself going to two different pharmacies to get the medication meeded. The medication I am referreing to is Mylan Fentanyl...
Read full review of Walgreens and 1 commentcoupons issue
I went to Walgreens today .I had some manufacturecoupons and some store coupons .None of them were expired .When i gave them to the cashier one of them beeped .The cashier called the manager .The manager was an old lady who was too loud .She looked at my coupons showed some attitude & said ITS SEEMS SHE IS A COUPON QUEEN.
She didn't even know that we can use store coupon with the manufacture one on the same item.I had one huggies manufacture coupon and one huggies walgreen activity book coupon .She said i cannot use both because walgreens is itself a manufacturing company.This didn't make any sense to me.At the same time she said i am still trying to make it work .I said its ok, dont make it a big deal I will pay.But she kept trying to make me feel bad.I don't understand why the Walgreen managers and staff is not coupon friendly .How come she is a manager when she doesn't know the coupon policy.Secondly her attitude made me feel awefull.
I will never gonna go back to this store again.And request the Walgreens corporate to train their staff specially the managers and make the learn the rules and manners please.I don't think there is anything wrong about using coupons.
The complaint has been investigated and resolved to the customer’s satisfaction.
refusal of service
The Pharmacist in charge today February 6, 2017 at 10:30 am central time, refused sale of "Plan B" contraceptic product with the excuse that it was against her religion. Now as far as i know she is not the walgreens owner therefore should not refuse service. I am very upset because she sent me away to another one close by, but what she did not know was the fact that the next pharmacy did not have any at that time. Now, her actions put not only me but my partner in difficult circumstances and i would like appropriate actions and investigations to take place for not only my sake but many others as well.
The complaint has been investigated and resolved to the customer’s satisfaction.
When I go to pick up my prescriptions, I have trouble trying to communicate to them that all my prescriptions are covered under workman's comp. They sometimes forget to get authorization thru the carrier and I have to go back later to pick up my prescriptions. When I drop my prescriptions off, I write on it and also tell the person at the window that it is a workman's comp. prescriptions. They get paid very well from my prescriptions. It is a hassle to have to go back and make another pickup. Gas is expensive and it waste my time. I have ask them several times to put it in their computer. If it happens one more time, I will take my business somewhere else.
Do you not own a phone? You can always call the pharmacy before you drive in to pick it up.
solution? get out of texas. UGH.
unfair employee
I watched Oprah. She said Walgreens would do free glucose testing. I called first to find out which Walgreens near me was doing it. I had to call three of them before finding one 20 miles away that said they were. I ask if I needed an appointment and the person on the phone said no, just walk in. So I left my home for the 20 mile trip and when I got there at 9:45AM, I was informed they only do it from 11AM until 2PM. Well, why didn't the person on the phone tell me this when I ask about an appointment? I could not wait until 11:00. I had to be home by 11:00 because of another commitment, so therefore, I just made a 40 mile round trip for nothing because of an unfair employee who could have told me the hours when I called. How rude!c
The complaint has been investigated and resolved to the customer’s satisfaction.
You asked if you needed an appointment. That was true.
If you needed other questions answered, you needed to ask them.
They did nothing wrong, this was your fault.
Well stop watching oprah you fat lazy ### what else were you doing that day.
employee rudeness
There is an older man with a full head of white hair and a full white beard working in the pharmacy dept. of this store. We tried the drive thru yesterday and the man was nasty and sarcastic to my mother. He got her so aggrivated we had to go into the store to straighten out the drug order. When we went into the pharmacy and my mother said "I am sorry but...
Read full review of Walgreens and 3 commentsrude employee and racism
I visit this walgreens regulary, overall the employees arenot friendly includind the Male manager last name Havlik i believe, however Cindy who is a manger also is always pleasant, on thursday february 4th, 2010 i entered this store and i asked the person at fron t register to please call someone to unlock the crest white strips..and so she did her name wa...
Read full review of Walgreens and 3 commentsshortage on prescription
My doctors (for the 1st time) prescribed my 60 Kolonapin to take twice a day. I had my orderd filled on Tuesday. THe order seemed fine and i didnt count the #. 3 days later, i took my recommended dose and noticed the pills looked short, so i counted them. I had 26 of 60 left. There is no way that i took 34 pills in two days and no one lives with me and no one has been of over. I took the bottle to the pharmacy and explained the issue but they said it was counted twice and since its a controlled substance, there wasnt anything they cand. I was told that the pharmacy manager would be back on Monday and can try to take it up with her. What can i do know? HELP!
The complaint has been investigated and resolved to the customer’s satisfaction.
quit selling them to your friends you stupid ###!
stay away
For all the advertising on TV about the great prices and service on prescriptions I had all my scripts transferred. I was treated rudely and nearly didn't leave the bottles for refill. When I went to pick up the filled prescriptions I was horribly upset to discover they charged MORE than anyone else on all but 1 of my medications. No answers or explanation of sky-high prices and rude service. Walgreens lost me as a customer. They can SAVE it.
The complaint has been investigated and resolved to the customer’s satisfaction.
Yes I use to patronize Walgreens. They are so bent on trying to restructure they lost complete sight of customer service. Although they lost sight of their employees as well. The slogan "Rewire for Growth" is set for "Rewire for Failure". My ENTIRE FAMILY and all FRIENDS have pulled every RX to Osco and CVS. You know we are all happy we did since we are treated nicely, get accurate RX service UNLIKE Walgreen's. Smart Choice to pull away from Walgreens.
sweepstakes
Put me down as another frustrated walgreen consumer who tried to enter your monthly cash sweepstakes and ran into the web site run a muck. My survey number was [protected] with a password of [protected]. Perhaps walgreens needs a new web master. adios, Bob
The complaint has been investigated and resolved to the customer’s satisfaction.
Went to Walgreens store and on receipt says to login to website for sweepstakes, but there isn't any sweepstakes anywhere...Need to fix register receipts, false information on them...
When you go to the website there is a lot of different advertising and nowhere to sign up for the sweepstake. Is this not fraud?
Why is Walgreens continuing to offer the monthly cash sweepstakes if you can't access it on the website?
WHY CAN'T I GET INTO YOUR MONTHLY SWEEPSTAKES, EVERYTHING I CLICK ON DOESN'T HAVE THE SURVEY.
DENNIS R. NOLL
When you go to the Walgreens website to complete the survey for Sweeptakes, one cannot be found. Several other customers have been complaining about the same problem. Is this a scam or what?
Ahi dios mio Survey# [protected] Password# [protected]
Same here Survey# [protected] Password# [protected]
Could not get to enter survey [protected]
As a regular Walgreens' customer I have entered the Cash Sweepstakes in the past, however, I now notice that you have made it difficult (and to this point I might say impossible, ) to sign up on the sweepstakes. To me this is a real "downer" and mistake on Walgreen's part. What this evasive step by you does is to change my opinion to negative vibes regarding this supplier vs. a positive view.
W. G. Rogers, Survey # [protected] ; Password: [protected]
Tallahassee, FL
I, TOO, AM HAVING A PROBLEM GETTING INTO WALGREENS FEEDBACK SWEEPSTAKES. WHAT'S THE PROBLEM? I TRIED YAHOO AND GOOGLE. NOTHING.
CAN IT BE FIXED. WHY IS IT SUCH A HASSLE.
I HAVE GOTTEN IN BEFORE WITH NO PROBLEM, BUT NOT TODAY.
THANKS FOR YOUR HELP.
JH
a guy named john
Hi my name is Frank, and I would like to complain about the Walgreens Pharmacy in Massena N.Y 13662. There is this guy name John that works at the Pharmacie behind the counter. I was there to drop off a perscription at the drive through, and I guess there is a buzzer that rings off when you go through it. Well I did'nt know that at all, I pulled up to the window to ring the buzzer because it tells you to, so I did.. And this guy name John I don't know his last name because he would not give it to me. He said to me " Yea what do you want " Well any way I droped off the perscription and I came back an hour or so to get it.. And when I pulled up to the window I pushed the buzzer again and he came to the window again, and started yelling at me. Saying that I seen him standing there and everything, and I asked him what his problem was and he kept treating me like crap. I know one thing, I had a massive Heartattact almost 3 years ago now, and he had me shakeing so hard and my chest started to hurt me. I just don't want this kind of stuff to happen again, and would like it if you's could take care of this matter. I Truly Appreciate It.. Thank You..
The complaint has been investigated and resolved to the customer’s satisfaction.
Frank,
Complaints Board is a Web site on which complaints are posted. Complaints Board will not resolve your complaint for you.
Why don't you switch your prescription to another drug store?
sales persons and managers
Every time that I go into Walgreens I to buy something I have to look for an Sales Associate and then when I do see one they would just walk right pass me as if I don't need help and I am a customer that comes in mostly everyday. You would see some Store Associates talking to each other as if they don't have any work to do. One day I went into the store and...
Read full review of Walgreenswrongful termination
I had to start taking medication in may of 2009 and company policy is: employees have to fill their RX at Walgreens. I take HIV medication and was having alot of problems adjusting to the meds, had to call in sick a few times- got written up, was asked how I got infected, schedule was changed without warning, told to take vacation days when they over scheduled other techs, and finally got written up jan 2010 and fired because I didn't get manager approval to cover a shift, when I was informed that it was my responsibility to cover my scheduled shifts when I started school... I did what the pharmacy manager told me to do. The day I was fired he didn't even have the balls to be present! He had his flunkie store managers do the dirty work. What really pisses me off is that I thought I was working with professional medical staff and what I really was working with was a bunch of ignorant, racist, judgmental idiots!
wow! you are a disgrace to the human population. SHAME ON YOU!
I Was intentionally infected by a man I dated for over a year and I'M A WOMAN!
The complaint has been investigated and resolved to the customer’s satisfaction.
You guys are rude!
Anyway, to the OP, it is none of the company's business how you got infected. I would think it's some sort of HIPAA violation for anyone other than the tech/pharmacist who filled your drug to know unless you told them, of course.
Quit ### you ###ing queer.
discrimination & harassment
My supervisor, Debbie Newton, has been harassing me at the workplace. She is trying to haze me out of my job. I believe this to be personal and I don't know why. Coworkers have witnessed her treatment of me and will attest to it. Please advise.
Christine Writesel
RS/Cash Poster
Billings, MT 59101
[protected]
[protected]@optioncare.net
The complaint has been investigated and resolved to the customer’s satisfaction.
Has anything been done regarding your complaint?
has anything been done about your complaint?
Walgreens Reviews 0
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Walgreens phone numbers+1 (800) 925-4733+1 (800) 925-4733Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click down if you have unsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
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Walgreens emailsconsumerrelations.bb@walgreens.com100%Confidence score: 100%Support
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Walgreens address200 Wilmot Rd, MS № 2002, Deerfield, Illinois, 60015, United States
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Charles Morgan must work for Walgreen's or possible a relative or friend just like he said of course he is going to be defensive and make a good comment. I have read many negative reviews for Walgreen's, I still shop there, but i never have heard anyone ever winning a survey . I think it is a scam in the last few years i have took many of there survey's and friends of mine as well never ever have i ever seen anyone win. And that there is other complaints but, its waist of my typing time they would never be addressed
Thank you for be anywhere in the World.
We like the Friend and very good service that walgreens giving