Walmart
Reviews and Complaints

During the past 4-6 weeks, I have made several trips to our friendly Wal-mart store both here in Calgary, AB, Marlborough location as well as the Strathmore, AB location and if I had not been on guard, I would have been paying too much money on each of these occasions. The first incident was about a week before Christmas, when I wanted to purchase a sounds around system for my husband. The electronics people were very nice, but all of their pricing was wrong.The clerk brought three different units to the front and all were priced wrong. I finally spoke with a manager and she did her best to put the blame on someone else, namely the consumer for moving the products. I pointed out to her that all of these products were secured to shelves and impossible for anyone to move. I then pointed out four different units that had incorrect labels and she still tried to blame others, but said she would correct the issue. I went back a few days later and all four labels were removed and no pricing attached to them. There were of course other items which still had wrong pricing attached to the shelves underneath the items so you still could not get a correct price on an item. Then just after Christmas, I went to Srathmore and purchased Wrapping at 75% off, but the one roll of paper came up in the system as $112.00. Clearly it was wrong, but the cashier insisted that the computer was correct. It was only after I asked her to rescan everything that she discovered the issue and admitted to having the same issue with another customer but didn’t catch it until it was too late. Last night I went to the same Wal-Mart and again bought a CD. The price on the label was $15.44 but rang through as over $18.00. I had to go back to customer service where she corrected it and followed their policy of $10.00 off for the error. Today I went back to Marlborough, and with flyer in hand, purchased some cereal which was supposed to be $1.67 or 3 for $5.00. Again it was wrong, but the flyer said 275m-475m. The brand and size that I purchased was indeed within these sizes and the correct brand. A person in management said that the flyer was wrong, but only offered the advertised price after another customer spoke up and said it was against the law. Only on one occasion was I offered the $10.00 off discount for the error in pricing, and for all of my wasted time talking to managers and customer service, I should have been given a lot more! These stores think that we aren’t watching, and with all of these errors on my purchases over the past month, how many people have been overcharged and have not known? How much extra money are they scamming from people and not admitting to, but collecting on it and making a huge profit? Consumers should be aware and should be watching the scanners and looking at their receipts! Wal-mart needs to be held accountable for these pricing issues. The managers need to take responsibility for the events that happen each day and make sure that there are no pricing errors. I am tired of it, and if I have to hold up a line for an hour in order to get my point across, that is what I will do, and I will make sure that everyone knows about their pricing errors and take it as far as I possibly can in order to make consumers aware and Wal-mart be more careful with their prices.

I purchased 10 Campbell's soup products from Walmart and 1 when opened had strange growth on top of silver film and under red cap. The one that showed this problem was a Campbell's soup at hand soup. After inspecting the soup with the gross odor and strange mold substance on top, I discovered that the expiration date was long past. I purchased the soup on Feb 26, 2011 while the date on the bottom of the soup was Aug 11, 2010. This is exactly what should never happen. All the other soups I purchased were not past expiration. Walmart should be keeping check of stock and maintain product checks. Customers should not feel they have to read the expiration date of every product they purcahse. We should feel safe enough in the store to trust they will check such issues to stay in business.

I have been to this store many times in over 4 years now and recently the store has decided to implement a person at the door who checks receipts almost copying costco. However, since this has started I have been stopped twice out of five times to "check" my receipt. I asked the second time, as we are a young family and the older couple ahead of us didn't get stopped, why we were stopped. The older worker's reply was he had to check anything that wasn't in a bag to see if on a receipt. The first time we were stopped we had no grocery that wasn't in a bag! I have taken some time to watch as to how people are dressed and even their color. They are "choosing" who they stop and how "they" feel about a person. I would say this is bad business as well as racism and discrimination! I am in the process of filing a complaint with the bbb as well. On a day I had "not so expensive" clothing, I got stopped. On another day I dressed very well and hair in style and was not stopped as I watched people in pajamas get stopped as well as watching people run past him out the door. My opinion: stop everyone or stop no one! I think this store and any other store of this chain practicing these tactics needs to be stopped. I wouldn't be surprised if lawsuits soon start over this as like I said before, complete discrimination in full.

My complaint has to do with WalMart in general. I used to think WM was a great store, right there with not only department store items but groceries also...what better way to do your shopping all in one store...but that is in the past. Since the senior Walton has passed on, it is all about getting the cheapest merchandise from these third world countries and passing that 'cheap made' junk off on the consumer. And since all the stores have done an 'overhaul', they just don't have anything anymore...and the women's clothing section is a garbage heap of this 'hooker type' clothing and nothing else. I have been buying my clothes at KMart instead, at least they have decent styles for grown ups, not just this 'trendy' fashion for the young girls who want to dress like hookers.
As far as the groceries go, I am also seriously debating to start shopping at other stores (Kroger or Meijers)...All the 'usual' stuff that I used to be able to find at WalMart, I can no longer find or I can't find it in the size can/package that I want. Not to mention, pretty soon, all you will be able to find will be WalMart brand groceries on everything...they jack up the price so much on national brand items so that you feel you have to buy their brand. Poor Sam would be turning over in his grave to see what his kids have turned it into. Also, the fact that WalMart is one of the biggest contributors to the illegal alien problem...I know there are more illegals working at our area Walmart's than any other businesses around. To be perfectly honest, it wouldn't sadden me at all to see WalMart stores go out of business just because of these reasons...it is not longer the place to shop and most of the community people where I live agree with me and we have gotten together and made a pact to not go to WalMart unless we positively cannot find our items elsewhere...so far, we have had good luck and haven't shopped WalMart for over a month...and we are doing an e-mail protest with hundreds of friends to join us in this pact...with wonderful and unbelievable results. WalMart for one thing needs to get back to Sam's promise of buying 'AMERICAN MADE' only. We are cutting our own throats by buying all this foreign junk. We (in our community) have decided it's better to pay a little more to get better quality.

Walmart told me how safe the green dot credit card was She told me that it is so secure that no one can get you money I guess I am one of the no ones because I cant get a dime out of it. I called the 800 number and they don't do anything but ask info and to another recording.
This is one of those walmart ripoff's I fear that all my info is sold and my credit will be runt by walmart.

I purchased online three cell phones with service card bundles. After waiting over a week for the phones to arrive I called the Straight Talk customer service. After going around and around with broken english out sourced techs I was informed my order had been canceled due to phones being out of stock. I was NEVER notified about this!. Then I was told it would be fifteen days for a refund! Minus a restocking fee! For phones I had never received?. Once again WALMART fails! And I have taken this to an attorney thats advocates for consumers who are being RIPPED OFF!

I was an employee at the photo-center at walmart. I had no problems training any of the new employees until about December 2010. We got a new member to our team but her mother was the personnel manager and at least half of the assistant managers, including the one who interviewed her, were family friends. So of course she got the job. Training her was very hard. She fought us and didn't listen. She wouldn't help customers or answer the phones. She would make us do everything and when she got left alone, when things went wrong she would call other Photolab employees at home, even once they have quit their job. She gets very irritable around customers and isn't clear when she answers their questions. She gets away with a lot of stuff that everyone else in the lab would get in trouble for. She has more freedom in her work schedule than any of us did as well. For the first 3 weeks she came in whenever she wanted to, whereas everyone had gotten their schedule the first week they got there. I don't believe that she should be allowed to work their unless she gets treated like other employees. Customers had complained about her a couple times, normally a manager would have confronted the employee for this concern and even coached that employee.

I would like to tell you about my experience int the eye care center. I had an appointment there today at 4:00. I arrive there around 3:40. I was waiting to be called in when a woman comes in and ask if there were any openings or cancellations. Tthe 3:30 didn't show up because the next thing I knew..."Kathy" was bringing her into the examining room. I was VERY UPSET to say the least! Kathy saw me sitting there! She was the one who told me to take a seat! Kathy should have let me go in and have the woman that just came in follow me! I did not get in till after 4:30! A young man came up to me and apologized and offered me a 10% discountt! WOW! I thought 10% off is an insult! He couldn't have offered me 20% for the time I wasted waiting there because she was put in front of me! Almost 45 minutes? Kathy didn't even apologizegize to me! I THINK THAT STINKS! I will never to there again for my glasses

Buyer beware they will not refund their money orders you have to give moneygram 15 and 30 30 days to cancel a money order I took mine back to walmart with the purchase receipt the money order stub and the money order and they then pulled out a binder with a list of these hidden fees and details. Now I'm stuck with a $500 worthless peice of paper

I rachel mccormack amdisputing the charges of $56.95 to ebook.com due to the fact that I cant down load books on my kobo e reader. Heres my information you asked for. Rachel McCormack 414 nw 54th street lawton ok 73505. phone #[protected] mess#[protected] (ask for ian) visa card #[protected] exp0113 confirmation #fp291128 given to me by visa representative .i have also sent u a fax on the 24of feb i would apreshat a call or email at [protected]@yahoo.com thank

This is the first time in my life that Ive submitted a complaint of any kind, but this is
the worst experience I think Ive ever had! First of all, the card has NO PROBLEM accepting refunds from there store(instead of getting your cash back) But BEWARE! If you think the money will show up on your card within 24 hours GOOD LUCK! Im a single mother, and every penny I earn is pinched and stretched to the max! With that being said, when I decide to recieve my refund to my card, I axpect for it to be available! If I knew it wouldnt show up after 2 days Id have gotten my cash back (since I had a reciept and Payed in cash for the item I was returning!) BAD Buisness if you ask me!

Ginny E. Smith

Oct 19 2010 was terminated due to prior coachings, and productivity, and yet I had exceeds and meets on my last review. Also my coaching had 2-3 months before it was off my record.This was shortly after reporting to OSHA about safety concerns I had with working with faulty equipment, and work conditons. Here is just a tast of those conditions mentioned below, on this unethical treatment ; managers wanted backroom of over a houndred pallets, to be cleared with just four unloaders, and on the floor before 10pm at night after we the unloaders, set the backroom up for the unload of two trailors of 1800 and 1900 pieces, and both trucks can not take more than 2 hours to unload. We arrive at 4pm and it takes 1 hour max to set up and clear the backroom of vender pallets, and trash to set blank pallets down for unloading the trucks, this also includes an hour lunch. This also includes the idle threats made by managers that we the unloader are expendable, and there are others waiting to take our jobs if we can not perform the task, this is just one of the many statements they have made. I have all the documents from OSHA pics, vid, and my personal file, prof of gross misconduct, harassment, and wrongful termination, as well as statements from former colleges of safety issues, complaints to managers of work conditions, character witnesses that would give statements of my work eithics, and questionable closing documents for the reasons of my termination, given my personal file results of my last review.

Here is a copy of my letter dated August 2, 2010, that I sent to Walmart Home Office. I have yet to receive an response, not even an apology.

I have recently visited Vision Care to have my eyes examine and to order new lenses for my eye glasses. Everything leading up to and including my eye examination with Marcus Meadows was professional. Everything thereafter was just sloppy, but not until I picked up my glasses Friday July 30, did I realized the scope of the sloppiness.

The associate broke my eye glass frames while trying to replace the old lenses with the new ones. My $275 frames were no longer useable. Both the store manager and the associate knew the importance of these glasses to me. I had purchased the frames in Germany. I was disappointed and shocked when the store manager came out to tell me that my glasses had been broken while trying to take out the right lens of my glasses. The store manager gave me damaged frames with an apologize and refund for the lenses of $189.

In addition, the Office Manager stated that “this is why we don’t like to put new lenses in frames that a customer brings in.” However, both the manager and associate initially assured me that Vision Care could put new lenses in my old frames. Had either one warned me of the possibility of damaging my glasses, then I would have not moved ahead in purchasing new lenses for my eye glass frame.

I returned to another optometrist where I had purchased my original frames. I called Vision Care and requested faxing my prescription to this optometrist store which was done. When the optometrist examined my glasses, she discovered that my the lenses in the broken frames had been reversed. That is, my right lens, the stronger one, was placed in the left eye glass frame and the right in the opposite one. I recalled mentioning to the associate after she took out the lenses for measuring that something was different about my glasses and continued to think so for nearly a week while awaiting my new lenses. She assured me that they were the same lenses. She didn’t even check. The associate had mistakenly reverse them (left lens for the right eye; the right lens for the left eye). This is clearly demonstrating a lack of skill and carelessness on her part and partly explains why she broke my frames.

I’m angry about my broken frames, imported from Germany-- but my sense is that this could have been prevented had the associate been a little more careful had she return the lenses to their correct side. Then my frame breakage would not have happened.

To date I have not received a response from either the local store or from Walmart Home Office.

The site is listed on register receipt and offers chance to receive $1000 Walmart shopping card. Site is a scam to gather email address. I have received 3 phone calls from solicitors and over 100 emails since I visited the site. I opted out of the offers on the site.

Hello
I think your Pork / Beef - Chicken has to much water added to it.
Your lower price on products are offset by weight of water added. Looks like bait and switch to me. Selling water for .20 cent's an ounce's is a great idea (For Walmart) $25 per gallon approximately $3 per pound. Motor Oil in your automotive department is only about .10 cents per ounce. Your low price are not so low when you factor in water added and its not noted on the label. I look forward to your reply Thank you Glen

I took my vehicle in for a routine oil change at Walmart in early Jan 2011. During the oil change, I did some shopping in the store. Unfortunately, I got the oil changed but had my IPOD stolen from the compartment between the two front seats. They also took the cord connecting the IPOD to the sound system. I did not discover the IPOD missing for a week or so, so it makes it difficult to prove -- this is what these dishonest employees conunt on. Beware, do not leave your valuables unsecured in the car duing a Walmart oil change.

This Walmart is selling expired yogurt so please be very careful. I've tried telling their employees about expired yogurt but nothing has been done. I came across this incident on January 3, 2011 and just recently January 28, 2011. The same product and the same expiration date 12-10-10 on both occasions. These yogurts are my kid’s favorite. I believe this was the cause of us getting sick on Dec 2010 with terrible stomach aches. We had to take medication for days. My family and I shopped there because of the prices being lower than other stores but that’s over. I rather pay more for the better of my family’s health. Plus no matter how rushed I am I will now make it a habit to check for expiration on all food products period.

Today my family and I, went to the Northside WalMart in lethbridge one hour a way from home. We were there to buy supplies for our baby. Didn't take long for security to start following us around. Personally I'm sick and tried of this happening to us, what can we do about this?