Walmart
Reviews and Complaints

I was an employee at the photo-center at walmart. I had no problems training any of the new employees until about December 2010. We got a new member to our team but her mother was the personnel manager and at least half of the assistant managers, including the one who interviewed her, were family friends. So of course she got the job. Training her was very hard. She fought us and didn't listen. She wouldn't help customers or answer the phones. She would make us do everything and when she got left alone, when things went wrong she would call other Photolab employees at home, even once they have quit their job. She gets very irritable around customers and isn't clear when she answers their questions. She gets away with a lot of stuff that everyone else in the lab would get in trouble for. She has more freedom in her work schedule than any of us did as well. For the first 3 weeks she came in whenever she wanted to, whereas everyone had gotten their schedule the first week they got there. I don't believe that she should be allowed to work their unless she gets treated like other employees. Customers had complained about her a couple times, normally a manager would have confronted the employee for this concern and even coached that employee.

I would like to tell you about my experience int the eye care center. I had an appointment there today at 4:00. I arrive there around 3:40. I was waiting to be called in when a woman comes in and ask if there were any openings or cancellations. Tthe 3:30 didn't show up because the next thing I knew..."Kathy" was bringing her into the examining room. I was VERY UPSET to say the least! Kathy saw me sitting there! She was the one who told me to take a seat! Kathy should have let me go in and have the woman that just came in follow me! I did not get in till after 4:30! A young man came up to me and apologized and offered me a 10% discountt! WOW! I thought 10% off is an insult! He couldn't have offered me 20% for the time I wasted waiting there because she was put in front of me! Almost 45 minutes? Kathy didn't even apologizegize to me! I THINK THAT STINKS! I will never to there again for my glasses

Buyer beware they will not refund their money orders you have to give moneygram 15 and 30 30 days to cancel a money order I took mine back to walmart with the purchase receipt the money order stub and the money order and they then pulled out a binder with a list of these hidden fees and details. Now I'm stuck with a $500 worthless peice of paper

I rachel mccormack amdisputing the charges of $56.95 to ebook.com due to the fact that I cant down load books on my kobo e reader. Heres my information you asked for. Rachel McCormack 414 nw 54th street lawton ok 73505. phone #[protected] mess#[protected] (ask for ian) visa card #[protected] exp0113 confirmation #fp291128 given to me by visa representative .i have also sent u a fax on the 24of feb i would apreshat a call or email at [protected]@yahoo.com thank

This is the first time in my life that Ive submitted a complaint of any kind, but this is
the worst experience I think Ive ever had! First of all, the card has NO PROBLEM accepting refunds from there store(instead of getting your cash back) But BEWARE! If you think the money will show up on your card within 24 hours GOOD LUCK! Im a single mother, and every penny I earn is pinched and stretched to the max! With that being said, when I decide to recieve my refund to my card, I axpect for it to be available! If I knew it wouldnt show up after 2 days Id have gotten my cash back (since I had a reciept and Payed in cash for the item I was returning!) BAD Buisness if you ask me!

Ginny E. Smith

Oct 19 2010 was terminated due to prior coachings, and productivity, and yet I had exceeds and meets on my last review. Also my coaching had 2-3 months before it was off my record.This was shortly after reporting to OSHA about safety concerns I had with working with faulty equipment, and work conditons. Here is just a tast of those conditions mentioned below, on this unethical treatment ; managers wanted backroom of over a houndred pallets, to be cleared with just four unloaders, and on the floor before 10pm at night after we the unloaders, set the backroom up for the unload of two trailors of 1800 and 1900 pieces, and both trucks can not take more than 2 hours to unload. We arrive at 4pm and it takes 1 hour max to set up and clear the backroom of vender pallets, and trash to set blank pallets down for unloading the trucks, this also includes an hour lunch. This also includes the idle threats made by managers that we the unloader are expendable, and there are others waiting to take our jobs if we can not perform the task, this is just one of the many statements they have made. I have all the documents from OSHA pics, vid, and my personal file, prof of gross misconduct, harassment, and wrongful termination, as well as statements from former colleges of safety issues, complaints to managers of work conditions, character witnesses that would give statements of my work eithics, and questionable closing documents for the reasons of my termination, given my personal file results of my last review.

Here is a copy of my letter dated August 2, 2010, that I sent to Walmart Home Office. I have yet to receive an response, not even an apology.

I have recently visited Vision Care to have my eyes examine and to order new lenses for my eye glasses. Everything leading up to and including my eye examination with Marcus Meadows was professional. Everything thereafter was just sloppy, but not until I picked up my glasses Friday July 30, did I realized the scope of the sloppiness.

The associate broke my eye glass frames while trying to replace the old lenses with the new ones. My $275 frames were no longer useable. Both the store manager and the associate knew the importance of these glasses to me. I had purchased the frames in Germany. I was disappointed and shocked when the store manager came out to tell me that my glasses had been broken while trying to take out the right lens of my glasses. The store manager gave me damaged frames with an apologize and refund for the lenses of $189.

In addition, the Office Manager stated that “this is why we don’t like to put new lenses in frames that a customer brings in.” However, both the manager and associate initially assured me that Vision Care could put new lenses in my old frames. Had either one warned me of the possibility of damaging my glasses, then I would have not moved ahead in purchasing new lenses for my eye glass frame.

I returned to another optometrist where I had purchased my original frames. I called Vision Care and requested faxing my prescription to this optometrist store which was done. When the optometrist examined my glasses, she discovered that my the lenses in the broken frames had been reversed. That is, my right lens, the stronger one, was placed in the left eye glass frame and the right in the opposite one. I recalled mentioning to the associate after she took out the lenses for measuring that something was different about my glasses and continued to think so for nearly a week while awaiting my new lenses. She assured me that they were the same lenses. She didn’t even check. The associate had mistakenly reverse them (left lens for the right eye; the right lens for the left eye). This is clearly demonstrating a lack of skill and carelessness on her part and partly explains why she broke my frames.

I’m angry about my broken frames, imported from Germany-- but my sense is that this could have been prevented had the associate been a little more careful had she return the lenses to their correct side. Then my frame breakage would not have happened.

To date I have not received a response from either the local store or from Walmart Home Office.

The site is listed on register receipt and offers chance to receive $1000 Walmart shopping card. Site is a scam to gather email address. I have received 3 phone calls from solicitors and over 100 emails since I visited the site. I opted out of the offers on the site.

Hello
I think your Pork / Beef - Chicken has to much water added to it.
Your lower price on products are offset by weight of water added. Looks like bait and switch to me. Selling water for .20 cent's an ounce's is a great idea (For Walmart) $25 per gallon approximately $3 per pound. Motor Oil in your automotive department is only about .10 cents per ounce. Your low price are not so low when you factor in water added and its not noted on the label. I look forward to your reply Thank you Glen

I took my vehicle in for a routine oil change at Walmart in early Jan 2011. During the oil change, I did some shopping in the store. Unfortunately, I got the oil changed but had my IPOD stolen from the compartment between the two front seats. They also took the cord connecting the IPOD to the sound system. I did not discover the IPOD missing for a week or so, so it makes it difficult to prove -- this is what these dishonest employees conunt on. Beware, do not leave your valuables unsecured in the car duing a Walmart oil change.

This Walmart is selling expired yogurt so please be very careful. I've tried telling their employees about expired yogurt but nothing has been done. I came across this incident on January 3, 2011 and just recently January 28, 2011. The same product and the same expiration date 12-10-10 on both occasions. These yogurts are my kid’s favorite. I believe this was the cause of us getting sick on Dec 2010 with terrible stomach aches. We had to take medication for days. My family and I shopped there because of the prices being lower than other stores but that’s over. I rather pay more for the better of my family’s health. Plus no matter how rushed I am I will now make it a habit to check for expiration on all food products period.

Today my family and I, went to the Northside WalMart in lethbridge one hour a way from home. We were there to buy supplies for our baby. Didn't take long for security to start following us around. Personally I'm sick and tried of this happening to us, what can we do about this?

The worst shopping experience I’ve had in my sixty-three years was at Walmart in Pembroke Pines, Florida (Pines Street and 184 Avenue)
For my son’s birthday, I’ve decided to purchase a Coleman two-burner stove for camping. At the mentioned Walmart, I purchased the last one on the shelf (it cost me $49.99 plus $3.00 for the extended warranty plus tax) and, three days after, I gave it to my son on his birthday. That was the 17 January 2011.
Two days later, my son called me to ask if the stove was refurbished or used. Upon my negative answer, he asked me to go and see it. Indeed, the stove had portions of caked grease in the bottom and the chrome grills were blue with use.
I was angry and surprised that at a place with a name like Walmart you could spend good money on garbage like this. But mostly, that my gift to my son on his birthday was trashed.
I took it back to said Walmart store, to Customer Service, and asked to speak with the manager. The CS manager said she was busy but she could take care of me. When she looked at the unit and said that I could pick another one, I started feeling annoyed for, of course I knew I could pick another, but it would have felt better if someone would have apologized for the mishap.
There were no more of the unit at the store. I spoke with the department salesperson that got someone else with a sku reader. He said that there were supposed to be 2 units in the store. In any case, there weren’t so he promised they would be ordered and received from the warehouse within three days.
I waited one week and returned. There were no units at the shelf. As I was leaving swearing I would never return, I saw several managers and approached them. Lucky enough, one of them was the store manager, Denise, whom I explained the situation. She called on Jose, an assistant manager, with instructions to solve the case and give me a gift certificate for my troubles. Jose investigated and said that the units were never ordered, that he would do so, and offered to give me one of two compensations: a certificate for $15.00 or the unit, when it arrived, for $10.00. I said I needed the unit. Thus he said he would call me upon their arrival and keep one aside for me at the front.
Three days later, I received a phone message from Jose, saying that the unit had arrived and I could come to pick it up. I went on Monday (today, my day off from work) and asked for Jose at the CS desk. They said he wasn’t in. I explained the situation to the CS manager and whether he had left anything for me. She said no one there knew anything about it, but she would call another assistant manager.
Tony came in. He knew nothing. We went to the back, the camping department. The units were there, as Jose had said. Then, Tony said he could not honor Jose’s word but rather he could drop $10.00 from the price of a new one.
I was really angry and frustrated by now. I decided to leave and never to enter another Walmart store the rest of my life. But, on the way out, I decided to speak with Denise, the manager. The CS manager said that she was in the store but not available.
At this point, I just want to close the page. I will buy the stove in another place, any place, any price, I don’t care, as long as it is not Walmart, for this or any product. Amen.

FYI WalMart is the biggest RipOff since sliced bread. You buy something in the morning and try to return it in the afternoon without a receipt and they will give you a lower price return. Another problem is no receipt . . . and they know it is there product they always give you a hard time for your return and say you can only return 3 times within a year without a receipt. . which is BS . . I guess that is why they can be the lowest price around because they ripoff so many people, but is it worth it?

I'm getting pretty sick of their crap and I hope people open their eyes to it.

Beware -- Take everything of value out of your car before work done in the Walmart Service Center. We took our car in for an oil change in early Jan 2011 and had our IPOD stolen out of a storage compartment between the front seats.

Purchased air mattress on 1/12/2011. During the checkout my mom specifically ask what the return policy is. The cashier stated: 90 days, with original receipt and original box. On 1/31/2011 I went to return aboved mentioned item. I am told that air mattresses must be returned in 15 days and they will only exchange for another air mattress of equal or greater value. I asked where this policy was stated as it was NOT on my receipt and the cashier told me the aboved mentioned return policy. The customer service employee pointed to a sign on the back wall at the return counter. I then walked to the check out lanes to see where the return policy was printed...NOT THERE. I then walked to the area of the store where the air mattresses are...NOTHING posted there either. I then found an Assistant Manager, Robyn. I explained the situation and told her I would be happy with a store credit...she looked at my reciept and said, "Sorry that was a new cashier that gave you the wrong information." I then reminded her that nothing is posted anywhere in the store other than the return area...which I would not have seen as I did not there to make my purchase. Robyn then explained to me that they had moved the air mattresses from the sporting goods department and that they had not yet moved the return policy sign...She refused to correct the mistake of the cashier and the store for not properly notifying customers. Anyother store I have ever shopped at would have corrected this situation by allowing the customer to return the item for store credit (I have over 5 years retail experience and my sister has 15. Neither one of us has ever worked for any retail store that would not have corrected this situation to save the customer relationship and foster customer loyality).

Direct deposits did not occur as scheduled. The excuse without an apology that they are offering is that they are having technical issues. There is no estimated time as to when the problem will get resolved or moreover, what the real problem is. Through more than 20 years of banking, this is a first. All I can say is, "UNACCEPTABLE." My city is fortunate to be blessed with a wonderful weekend of 60 degree temperatures in the middle of winter, after weeks of freezing cold, but Wal-Mart screws it up with a no-show of direct deposit...so I have no money to spend. I AM PISSED! I count on the money that I earn to be available to me when it is suppose to be. That's not asking too much.