Walmart’s earns a 2.1-star rating from 2833 reviews, showing that the majority of shoppers are somewhat dissatisfied with their purchases.
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employees
They never can help you, I call for the baker deptment. I was on hold for about 20 minute, I have to order 50 cup cakes for a school party. Called back and the phone was never answered. There some people there that act like it hurt them to help you, they get smart with you, I went to get a phone card and the girl was setting on the floor mess with the movies, I ask her if I could pay my phone card she made a very ugly face at me like it was a big bother to her, what I think this is a very small town and every one know you, I believe it has a lot to do with this. I know a lots of people that will go to tayor tx. To get there shopping done. Please take some kind of acting, I spent about 1500. To 2000. Pr. Month @ your stores, now I have to go to tayor to order my cupcakes. I appreciate if you would please respone to [protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
unethical hiring & relationship
I deployed to Afghanistan in march of 2010. Sometime before I left, my wife of almost 21 years started an affair with a manager at one of the Colorado Springs Walmarts. His name is Bill Hood and he lives in Colorado Springs. His wife had left him so he decides to convince my wife to shack up with him. So shortly after I deployed he uses his position and influence to get my wife hired at his store. She worked for about 3 months and quit. But I can't believe Walmart (which wants you to believe they are such a pillar of the community) would allow their employees to get away with this.
I'm not bitter, I think it's sad and funny in a way. Think about it. A manager at Walmart uses his position to get his girlfriend hired, but only because she is his girlfriend. But yet folks out there are still unemployed. Call me old fashioned but it comes down to values.
yeah, my wife is to blame too, but that doesn't excuse his conduct.
bonsoir je sius fatima dè maroc jè 25anne je cherch a nue jeun ètrange et j aime beaucoup fair un relation
There's nothing unethical about her getting hired. She knew someone who could vouch for her being qualified. Yeah, he shouldn't have been boning an employee...but that's not Walmart's fault. That's squarely between your wife and the guy she's sleeping with.
fired illegaly
Well I worked a Wal-mart for about a month.
I was always very respectable and also A good hard worker who took pride in what I did.
Well 1 night at our meeting I came in to talk to the manager.
I wont disclose names being I don't want to get sued when really I should be suing them.
Well I sit on the floor at the meeting as usual
and waited for the manager Who's name starts with a R. to yet finished and converse with me.
Well the manager told me to get off his floor and to go home. I asked if it were possible to come back and work a double since he wanted me to go home.
well I went home and came back to work like I do daily.
Another manager came up to me and asked why I was there. I replied to work of course.
Just then he told me that the manager from yesterday had fired me. When I asked why he did not say but later found out that The manager whose name begins with R. Lied and said I cussed him out.
Is this Illegal I believe so.
Lies cheats and Dirty products being dragged across the floor "Old Meat that is"
By the way my pregnant girlfriend is working there she has for a year or so and they stick her in Housewares carrying heavy items and equipment just recently a pile of thick heavy mirrors fell on her.
please some one respond to this and let me know my legal status and if I could file a lawsuit. Thank You.
Thanks Jersey Guy
Thank you JDH55
Im sure will need it.
Update: Got a new job at M.I.C
Thanks everyone who left me a reply.
Welfare is not a option. I'm a Italian white mutt.
Im not even sure if we are accepted for such service.
I think that's only for certain race's not being mine,
and as for a life insurance policy sounds nice but also very illegal.
Id rather not do illegal things since I will be bringing a beautiful life into this world.
Thank all of you with mature helpful comments.
Also thank the rest of you for your input.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfortunately under 3 months, they can fire you for looking at them wrong.
Whhaaaaaaahhhh! They did you a favor. Now you can go get a job at the nudie bar booths mopping up jizz. That is until they fire you for eating on the job. Eating jizz of course.
If you work in an at-will employment state then there is nothing you can do. If not, you can give a lawsuit a try if you're really sure you didn't do anything.
Your pregnant girlfriend should bring in a doctors note that advises against her work-load.
froudently business practices
I requested walmart employee Andrea? in the Palestine, Texaswalmart store to order four Douglas low cost tires for my truck and her reply was to up-grade me to a higher Goodyear priced tire and add a bunch of serv ices I did not want, extended warranty, road hazard, etc.. The advertised price was $236, then it went up a week later. She told me after a converience with department manager, that there would be a shipment the next week, check back. I did this for three weeks, then finally requestecd to talk to manager. The assistant manager offered me a reduced price to accept the Goodyear tires and to have them installed that day, which I agreed to after being told by dsales staff it would be a two hour delay. Three hours later after whatching the staff goof off, drinking soda waters, and what ever, not actively working on anything or any vehicle, the female associate finally pulled my pick-up into the stall to remove the tires. She was incompetant to the point she could not remove the tires and requested me to provide the necessary sized sockets from my tools on the back of the pick-up to remove the tires, when a strandard four-way lug wrench was all that was necessary. She insisted that I needed to replace all the studs and lugs nuts on my vehicle. She was replace by another asscoiate and he finally mounted the new tires and balanced them. He did not mount them on the truck however, because, he was required to let his suporvisor Jeffery ? (last name unknown) to tighen the lug nuts to 100 pound per sqare inch of torque, however, this specification is well beyond my company Spirit Eagle Designs and manuafactor's specification for a 1989 model Ford Ranger of twenty-five pounds of tourqe and I insisted that that tolerance be upheld, and Jeffery in an arrigant hostal attitiude insisted that I did not know what I was talking about and he was going to break all twenty of my lug bolts off by torquing them to 100 pounds of torque costing me sevceral hundreds of dollars to repair the damage he was intentionally going tol cause. I refiused to allow that and told him to contact management and remove my vehicle from the work area, which he could not. I, then being a disabled heart patient, had to physically replace all the wheels and tires on my vehicle after paying for the service and be physically threaten by this employee in physical, violent disrespectful and threatening manner, as well as being in fear of my life because of my health condition and his physically aggressive manner . The manger of the store arrived later after I had reassembled my vehicle to keep from having to pay for the necessary repairs the con artist mechanics were trying to perform and I was in bad shape physically, later having to seek medical attention to get my nerves and heart stabilized with additional medical expenses . The bill $280 +was never cominstated for the labor that was supposed to be perfvormed by the incompetant staff, nor was any appoligies issued for the damage caused to my truck by the rounding off of the lug nuts by the female associate.
learn to spell
unsafe/dangerous practices
I recently shopped in this Walmart, while at the customer service counter, I noticed some frozen foods and some packaged meat in a shopping cart for restock. Natually I had to take a picture of this and feel them, the frozen was thawed and at room temp, along with the packaged beef. After shopping around, I noticed they were sorting the restocks, and...
Read full review of Walmart and 9 commentscashing a check
We tried to cash a payroll check on friday on Christmas eve and banks were already closed. Unfortunately, my id and debit card were missing and the only form of id I had was my Permanent Resident card. They said they couldn't accept it. Our country will allow me to enter this country but I cant cash my own check? And on top that, the employee rolled her eyes and was just awful. Are permanent resident cards really not acceptable forms of id? Any comments?
The complaint has been investigated and resolved to the customer’s satisfaction.
The employees lied to you. They accept permanent resident cards.
They are allowed to deny any type of ID. Check cashing is a service that Wal-Mart chooses to offer. It can be a very risky service. It is good for them to take these precautions.
poor service
I have been to Walmart in Simcoe, Ontario, Canada, A lot lately . and had to wait in line for ever to pay for my purchases. long lineups and no cashiers.. poor management... Cashiers standing around gabbing, with one another, is not right in my opinion should open up more cashes
The complaint has been investigated and resolved to the customer’s satisfaction.
taking too long to fill priscriptions
they mess up your prisciptions and tell you its going to take two hrs and then when you call to see if its ready they tell you its going to take two more hrs and over charge you for it
The complaint has been investigated and resolved to the customer’s satisfaction.
return denied
Today I went to Walmart to pick up a pack of dvd-r. It was a Memorex 50pk 4.7 gig. Got home and tried burning a new dvd (just got a new laptop) but was quickly rejected with a message saying the file was too big for the dvd. I had no idea that an actual movie couldn't fit on a 4.7 gig dvd (in high quality.)
So I go back and ask the guy if I can still return my item seeing as how it was after midnight. He said yes and directed me to checkstand 18. I waited there for honestly about 10 mins. Doesn't seem like a lot of time except the man in front of me was buying 1 single phone card honest to god and the pez dispenser standing behind the till couldn't figure out scan card, swipe card, collect money. Time passes and I finally get my turn to get destroyed so I stepped up and the first thing the guy did was call for help from the electronics department. I wait about a minute or so and here comes the fat guy that directed me toward checkstand 18. Mike. He stepped behind the counter and said we cannot accept these because they are treated like computer software and once they are opened, they cannot be returned. I guess he just wanted to see me stand in line for 10 minutes knowing I wouldn't succeed.
123321 says: "Sounds like you know as much about spinning a story as you do about DVD creation."
Umm... If I knew a lot about spinning stories wouldn't that mean I know a lot about DVD creation?
lolol are you high 123321? I was trying to burn DVD quality which in a full length movie is AT LEAST 4gigs of space (depending on the length of the movie) and can be as high as 17gigs... I had to lower the quality to SVCD (the next best thing) which is 650Mb-700Mb (less than a gig) in order to fit it on the 4.7gig discs that I purchased...
Did I lose you? Don't worry it's all explained here: http://www.deskshare.com/resources/articles/dvd-compression-quality.aspx
And I said they were totally unused because none of the discs were ruined... my computer spit it out and didn't transfer any data at all leaving 50 perfectly fine 4.7gig DVDs.
wow...
l
Also.. went back to Walmart today and the lady gave me a sticker at the door and cust service gave me cash immediately, no questions asked. The pack of dvd's were not missing one they were totally unused and in the original packaging...
Blue rays? your retarted I dont own even one blue ray disc, or a blue ray player... standard definition, and I did learn a little something about dvd creation... experience... ###
rude and not very helpful
Ive had multiple problems with my Walmart Pharmacy. They never have our prescriptions ready even when called in days in advance. We wait and wait or come back numerous times before our medicines are ready. Lately we've had trouble getting our insurance straightened out, only with walmart in (Stratford). I pick up prescriptions for my father who lives in Stratford and I refuse to use that Walmart because of their rude service. My father recently had an amputation and needed a presciption filled and they told the VNS nurse who did me the favor to get it because I live far I live in Naugatuck CT that he wasn't in the computer when in fact I know he is because I pick up scripts for him all the time at my friendly neighborhood Walmart in Naugatuck. They even went as far as telling her that he did not exist as ever getting anything from the Naugatuck Pharmacy which I know it's a lie becuase I go there at least 3 times a week to pick up for them. The nurse who was doing the favor for me finally called me on the other line and was telling me the situation. I then offered to fax the information over when I heard the pharmacy clerk tell the nurse that their fax was not working. How can the fax not be working and you are a pharmacy? She just was not helpfull at all and in the buisness their in they need to cater to people. She also stated that the drug she was their to get filled they were out of stock and he would not have it for 2 weeks. When I know they can get it sooner than that. They get shipments ever day and I know this for a fact because me and the walmart pharmacy in Naugatuck do it all the time when they don't have a specific drup in stock. I get it with in 24-48 hours. I think that the walmart executives need to get involved and hire a little more professionl people who know how to handle people. I then told the nurse to get the heck out of that place and I called the Walmart in Naugatuck who took care of me with kit gloves. All walmart hasd to do is call the Naugatuck Pharmacy for the information. The whole situation would have been taken care of but know it's too much to ask of them. They wont do it! They're too busy! I hate the walmart pharmacy in Stratford and I avoid it like the plague, because they have a bunch of un-educated pharmacy techs working there. I guess the area they are located in counts for their attitude. Sad to say.
harrassment
I'm going to start off by saying I have never stole anything in my life. I have never done anything wrong to be treated the way I have been treated. In the last month every time I walk in Wal-Mart I have a loss prevention girl follow me the whole time I shop. As soon as I walk in the door until I get back in My car to go home. She is on my heels while I...
Read full review of Walmart and 2 commentstires
I brought 4 tire a while back from a Walmart in another town started having issues with them and took in to the Corinth, Ms. store to just buy new tires. The lady at the desk said let them check them for warrinty for the issues .The issues I told them is that I think that one or two had belts broke in them. They came back and said I had two rims that were...
Read full review of Walmart and 1 commentbad eye exam
Buyer Be Ware: I paid 110.00 to have my eyes examined by Dr. Jesus Barrios, in the Hackettstown Vision Center, he was very busy and I believe made a mistake with my eye perscription. He lowered the strength of my contact lens, I could not see with them and he told me I would get used to them. Days latter after having headaches, and not being able to see...
Read full review of Walmart and 7 commentsscam
My daughter was sent a $70 Wal-Mart money card from her grandma in N.C.
When she tried to use it the 1st time in the machine at our local Wal-Mart in port orchard Washington, it was denied, do to my daughter hit 1 number wrong in the pin #. So I called the phone number on the back of the card, and they said I would have to wait several days to use the card. We waited and tried again to no avail. I called money card services again and they said the card had a zero balance even though no cash was withdrawn off the card, they even acknowledged that the card had a beginning balance of $70, but they now wanted me to send them the receipt so they could investigate it. I found this to be ridiculous due to they acknowledged the card started with $70 on it, no withdrawals were done, but now it has a 0 balance. I faxed it to them, but the receipt was faded, I called back up and they said to wait and call back in 1 business day for it to go through their system. In which I did and these people from this 3rd world country would not listen to since about the receipt being too faded to fax, they just kept saying to resend it, even though I told them verbally everything on the receipt. They also told me to go to the store where it was purchased to get a more legible receipt. I told them it’s in another state. So I called the N.C. Wal-Mart to have them fax them the store ledger, but they never received that either. So I went to my local Wal-Mart and spent over an hour with the assistant manager re-faxing the receipt and her verbally telling all the info on the receipt to the 3rd world Wal-Mart money card service center. The 1st represenitive said talked to said it isn’t the right receipt for this card. I strongly disagreed so she called back up to find out who ever she talked to was mistaken of course. She Called up N.C. Wal-Mart to get the receipt sent again. All this for the 3rd world Wal-Mart money card service center to tell us to wait a couple more business days to research this issue. All the above took over 1 month. Let me repeat the absurdity of this whole ordeal: a card was purchase for $70, they acknowledge the card started with $70 on it, no withdrawals were deducted off the this card, but now it has a 0 balance, so why don’t they just see this and put the $70 back on the card that their faulty system corrupted. Or is this all a premeditated scam from the 3rd world Wal-Mart money card service center. Wal-Mart should pay American workers a couple more bucks an hour so we wouldn’t have these scams.
How much does Wal-Mart pay you for this baloney Mr. Stealth Pilot?
I’m sorry you are trying to twist the truth to make your crap not stink so bad. But Wal-Mart’s name is on the card, the people I called to utilize the card, identify themselves as Wal-Mart reps.
I happen to have the proper receipt with the activation code on it in which I read to the wal-mart money card service center several times with no positive result. As far as the activation, we had a employee at the Wal-Mart help us at the in store atm. And what if we did make a mistake using the card, hey lets punish me by taking all the money off the card and making it almost impossible to get it back except by using hours of my precious time
I'm still trying to get back $385.94 from them they replaced $600.00 of it but I'm still fighting with them to get the rest. Don't think I ever will us less I file suit. It's bad when a company like walmart thinks that they can screw the little people.
Thanks all for replying, but it was resolved back in February, it turns out that my daughter already spent the $70 and forgot all about spending the money, which later was revealed when we checked the balance on our computer. At first she thought someone stole her money but then they had her on camera spending the money on the card. Funny how when they owed us money(or when we thought they owed us the $70 they were slow in responding) but when they found out she spent the money and forgot about spending the money they were quick to reply and show us proof. What if her money really were stolen. Then what?
I have credit so its NOT just for people that have BAD CREDIT i didn't want to use my credit card and it's a good thing i didn't they would have stolen more then what they did! This is the BIGGEST SCAM! I never thought that WAL-MART would steal from their customers but they do i have been dealing with both walmart money card and walmart.com for the past 10 days trying to get my money that was HACKED from their computers and I'm not the only one that is having this problem, I was told that their are a lot of people that had their accounts hacked into and this was told to me by NOT JUST ONE of the reps but 4 of them. I'm still dealing with them trying to get my money.
I wouldn't use another one of their accounts if they paid me too!
The packet the card comes in does not have that information on it. Why are you taking complaints about this card so personally if you are not affiliated with the Company Stealth Pilot? All you do is argue with people who post a complaint about these cards.
I completely agree with you Rus Sleeger. This card is a scam, it's for people who have bad credit and can't get a real credit card. My mother sent me one thinking that it was a gift card because that's what she told the Walmart employee she was looking for. When I opened it up and read all of the service fees associated with the card I couldn't understand why anyone would want one. You have to pay $3 to put money on the card, $3 a month as a service charge, $2 to withdraw from an ATM and that could even be higher if the ATM that you are withdrawing from has a separate fee attached to it. A complete waste of money. None of these fees are explained on the packet this card comes in so by the time you find out everything that this card entails you have already put money on it. I called up the Company to get a refund so I will see if I get the money back. If not I will let you know.
bait and switch at checkout
The discounted price tags on the merchandise differ from the prices at check out! My elderly parents were at walmart in rosemead, ca on friday, december 30, 2010. They paid $17-99 for a pair pants that had a $15.99 price tag, and $3 for a towel with a $2 dollar price tag. They were told the prices as shown at check out registers were the correct price...
Read full review of Walmartge money bank
I have had a Walmart/Discover card for many years and have always paid off the balance in full each month. I have never paid interest charges on it or any credit card. I loved the card as I got 1% cash back, a discount on Walmart gasoline of 3 cents per gallon, free cash advances with any purchase, and the convenience of paying my bill in any Walmart Supercenter. I did notice that the card company would contact me every Christmas as I spend a lot of money on gifts and spend it in a very short time. I appreciate this and fully understand why it is done, to protect the card-holder in case of card loss or theft. This Christmas though, they broke my back! I had two main shopping days and spent about $3, 000. total on the two days. Each day I got an automated call from the card company, properly responded to the call, even called the card company, and all to no avail as my card was blocked on 3 separate transactions and on a fourth they refused to pay one of my credit card auto payees. I emailed Walmart and then discovered that although they put their name on the credit card, they have no control and immediately turn your emails over to GE Money Bank. Needless to say, I was pissed after the last card block (Occurred in my hometown Walmart Supercenter with a cashier present who could have verified my ID or whatever was needed) so I destroyed the card in front of the cashier and immediately cancelled the account. I lost a lot of respect for Walmart (I had always considered them to be the KING of customer service) and now have a deep hatred of GE Money Bank. This company needs to be stopped. Why Walmart has partnered with them I will never know!
The complaint has been investigated and resolved to the customer’s satisfaction.
diabolical customer service
Here is customer service for you, a wheelchair user was robbed of £50 of shopping while being forced to switch trolley due to it not being safe to use with a 10week old baby, yet despite the incident being caught on CCTV ASDA were not prepared to make even a good will gesture. It makes me sick that a company who prides themself on customer service and boasts £798m profit for 2009 can not see fit to reinburse the family instead the disabled woman was smirked at by the customer service manager much to the disgust of members of the public who looked on at the distess it had caused. Who is the disabled woman well it is me obviously, but this was meant to be an exercise at gaining confidence to going out and trying to lead as normal a life as possible.
I won't be shopping there again, no amount of money would put the damage done by this incident right in a whole host of levels, it goes beyond sick and as for the man and women who scuttled off with the goods what a charming example to set to your children robbing a disabled woman.
this goes to show what robbing low life ### ASDA really are
http://www.bbc.co.uk/blogs/watchdog/2010/11/asda_shopping.html#more
A lot of disabled people use the online service and this goes to show just what they think of their disabled customers
I hadn't left the store, the security gaurd phoned the Police who didn't pick up their phone for all I know he could have been phoing god knows who, but never the less the Customer service manages response was disgusting to look down her nose smirking at a disabled woman who had been robbed no matter what that is not on add to that I suffer from agrophobia and took a horrific panic attack, the damage done has set me back so badly, I had to be sedated to leave my home for what was meant to be a confidence building exercise
The complaint has been investigated and resolved to the customer’s satisfaction.
how did they manage to charge my credit account for a service I have no idea even what it is?
What nefarious and slick practices does it take for a company to be able to place charges against my credit card when I do not have any knowledge of the transaction or even what it is? You would think Walmart would be an above board company in all their dealings but apparently somewhere we visited a website or bought some technical hardware or software from walmart that somehow gave them the right without our knowledge to charge us forever. I cannot Netscape to cancel because they can't find my account but their billing department can find my credit card account. I have canceled through the credit card provider twice now but it keeps bouncing back. Seems Walmart Netscape is too crooked and wily to cancel without canceling my card.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been having the same problem. Have called netscape and they say my account cannot be found but money keeps coming out of my account. please take this out of my account
WALMART NETSCAPE KEEPS TAKING MONEY OUT OF MY BANK ACCOUNT EVERY MONTH. I TRIED THE WALMART NETSCAPE ONE TIME AND CANCELLED IT THE NEXT DAY. EVER SINCE THEN THEY KEEP TAKING MONEY OUT OF MY BANK ACCOUNT EVERY MONTH AND I JUST WANT IT STOPPED.
I am being charged internet service charges TWICE A MONTH on my credit card from Netscape, after two attempts on the phone and in mail to cancel my account. I did contact my credit card company and hopefully this will stop. Netscape's address they list on their website is NOT VALID.
Keep taking money out of my account have not had my computer in over 8 months.
Want it stopped.
To Whom This May Concern:
I am filing a complaint among Walmart Netscape Internet Service which I have not use since 2007.
The internet service is constantly is taking funds out of my personal checking account unauthorized.
I do request for someone for assistance with this manner.
i canceled this in 2006 and tey are still are takeing money out of my checkeing acct as of 2010
Same here I canceled Netscape but they are still charging me to. I couldn't find my cancellation number so they told me they couldn't help. So I recancelled today. I can't believe that they have done this to other people too.
jerry rigging my tv repair with a paper clip and some solder {told it was a temp. repair}
this company did an in home service repair for walmart extended service company, my power supply board had a dime/nickel size spot burnt crisp on the circuit board, the tech soldered a PAPER CLIP to the board as a jumper wire and i was told this was a temporary repair by the tech and that they would find out if the board was avaliable and then submit the findings to walmart and either replace the board if avaliable or walmart would do a buy out on the tv if not, NOW, they want to call this a peremant repair, IT A JERRY RIGG JOB and this is not an exceptable resolution.
The complaint has been investigated and resolved to the customer’s satisfaction.
you may also want to check google as there is another complaint of these guys going to a guys house 3 times and charging him all 3 times and 3 months later his tv is still BROKEN
these people are absolute LIAR'S, i watched the whole repair being done, the board had a CRISPY BURNT SPOT THE SIZE OF A DIME/NICKEL ON IT, they used a PAPER CLIP and some SOLDER to BYPASS the BURNT SECTION of the BOARD and there SERVICE TECH. that did the work said THE BOARD WOULD BE REPLACED, THEY WOULD NEVER LEAVE IT LIKE THAT {EXACT WORDS} as i had stated to him, i hope your not going to leave it that way, SO THESE PEOPLE ARE 100% COMPLETE LIARS, i will gladly take this TV apart and TAKE A PICTURE OF THIS WHEN THE ATTORNEY GENERALS OFFICE contacts me on the complaint that i filed against these LIARS.
THIS IS ABSOLUTELY NOT TRUE. We replaced a 4 amp pico fuse and resodered the flyback pads. This is a standard, professional repair for this set with this failure. WE DID NOT USE A PAPERCLIP. The customer was unhappy that this set was repaired at a component level instead of having the entire board replaced.
charged money for product not delivered
On December 10th of 2017, ordered two items from www.walmart.com to prep for holidays. Funds were deducted from my bank account next day after order placement. One of the items (Himalayan salt lamps) was delivered as agreed, by December 21, 2017. The other item (White spacesaver with cabinet) was not released by Walmart.com to Fedex for the delivery by 12.21.10 (label initiated on 12.13.10). Walmart.com did not offer any of explanations to the reasons why the item, paid by a customer, has to stay on their inventory. Had to go and purchase another Christmas gift, thinking why it would be beneficial for the seller to keep my funds and my purchase in their possession for such a long time. On December 20th, got lucky and spoke with one of Walmart Customer Service reps, who asked me to call next day to initiate "next" day delivery. Spent about one hour calling Walmart.com customer service next day and day after to learn that no one is going to pick up a call. Had to send a dozen emails through Walmart.com customer service online - Walmart billing dept. responded week after; seems my purchase is going to be delivered after 01/04/2017. As a concerned citizen, I would like to learn how walmart.com used my funds while keeping me waiting for my purchase for a month. Not sure if its legal. Do we have any regulations in place that might offer some protection to a customer?
The complaint has been investigated and resolved to the customer’s satisfaction.
They of course offer a HUGE amount of products at "great prices"... but they've killed small businesses, and their quality sucks. I purchased cat food, and the cans where busted when we opened the box!
Me and my boyfriend decided to just shop small businesses from now on... Walmart isn't worth it - money hungry people shipping everything from china.
I´ve bought four computers through Walmart website on May, 19 (order numbers 1317551 and 1317589). The delivery was planned in 2 working days after the approval of the payment, which occurred on the same day.
On May, 21, we received, as planned, four volumes.
When opening the packages, we noticed that one of them (packaged differently), contained only a monitor (by the size of the volume, it´s clear that it´s impossible to put an entire computer inside)!
I've contacted the company in the same day, a protocol was opened for investigation ([protected]), with maximum return time of five days, which did not occur.
Since then, several attempts of contact were made and the attendants, often disrespectful, impatient and robotic, instructing just to wait.
After a complaint to one of the main newspapers of Brazil (Folha de S. Paulo), I was contacted by Mr. Cristiano who is promising a solution day by day, which did not occur until today (June, 21).
Given the urgent need of the machine in my hospital, since all the tasks regarding medical consultations and examinations are computerized and the lack of computers was causing complaints of customers (and I, differently from Walmart, care about that!), I bought a new computer in another (and now responsible) website.
Unfortunately, my option to buy a product via internet to save time represented a trouble more than a solution and the case is being reported to all the serious press releases I have contacts and related to the police department soon.
Walmart.com had a Wii Family Bundle that included a TON of great items at a wonderful price. After doing some comparison shopping we decided that Walmart.com had the best deal and decided to order online from them. We placed the order on Friday, June 18. Since we're impatient, we paid $2.97 for overnight shipping. It stated that the order would arrive between 6/22 & 6/23. When I checked the order status on Sunday, it said the order had been "canceled" (notice the improper spelling that was on their site). I looked in my email to find that the order was cancelled due to a "supply issue". I promptly called them and asked if I could just pick up the items from my order at the store. She was kind of rude and said that online orders can only be picked up if you do Site-to-Store. I asked to speak with a manager because the online listing did not say that items may be low in stock, or while supplies last, in fact the web site says "In Stock". She placed me on hold, only to return to me stating that my order was not cancelled due to a supply issue, but because our card could not be validated! (Was that a fake email then, hoping to keep our money?) Their stupid site allows you to check a box to have the same billing address as the shipping address, but it also changes the name on the billing address line! So, it's sort of our mistake for not noticing. We re-ordered the same bundle over the phone with her. When I went online to check the order status, the "bundle" had been itemized and only one of the games had been shipped! So we now have a Wii game, without the console! I tried to call again today, but they are having "technical difficulties" and I was hung up on by the automated system, but only when I tried to speak with someone. Everything else that was automated worked, I could even track my order! The biggest problem is the email from the original order said that since the order had not been shipped, that our card was not charged. Tell that to my bank! I still have a pending transaction from 6/18 set to come out of my account and another from 6/20 when we re-ordered the bundle! Almost $650 is on hold in my checking account and all I have to show for it is ONE $50 Wii game. I highly advise ANYONE from ever shopping on Walmart.com for ANYTHING! I know I never will again!
Ordered product site-to-store. Item not delivered by due date. Cancelled order. Money returned. Told to re-order item. Problem with re-order. Re-order cancelled. Still waiting for credit. Three weeks later walmart.com reverses the original credit to my account. Now I'm out two charges and still have no product. Customer service is useless - they are putting through all kinds of transactions to my card to correct the situation but it just becomes more and more complicated. Bottom line: I'm out double charges for product never received. Buyer beware - if walmart.com can't deliver a product, you can depend on spending hours on the phone and your money tied up for a month or more (I'm still waiting).
I ordered a birthday present from Walmart and it was shipped with missing pieces. They finally offered to ship a replacement (too late for the birthday). However, when they sent it, it was a completely different item from what I ordered and I had to ship it back. I still have the first item with the missing pieces which now they say are no longer available. In addition, I keep getting emails saying that they are going to charge my credit card again for the replacement order which I have already returned. This nightmare has taken up hours of my time to straighten out and it still not resolved. No one you talk to on their customer service line seems capable of fixing. I will never order online from them again, it's just not worth it.
The Walmart website was running a pre-order special on a PS3 game called Skyrim. I pre-ordered this game because of pre-order incentives from wal-mart, a $10 e-card and a premium edition textured map. When the game arrived a couple days ago, I noticed that it was not the premium edition.
I e-mailed customer service, and they said to call their video game department @[protected], and they would send me the map no problem whatsoever.
I called the number above, and they basically said they were aware of the problem but that they run out of premium edition games and that we were SOL. Before the game was shipped, I wasn't notified that they ran out of premium edition games, nor was I given the opportunity to cancel my order because of it. They just shipped the retail version to me. On the phone with the video games department, I wasn't given any options: not for a refund, not for a partial refund, not for a free gift card because they couldn't include the items which I ordered but did not receive.
Getting a full refund for this game would be a challenge, because of the way the receipts were made for this e-card+game+map bundle. The receipt actually says it's $49.95, with no receipt for the extra $10 that was paid for the bundle. So basically they separated the game and e-card, and the e-card is tied to my wal-mart account.
Just think. All they had to do before shipping out the item was to e-mail people with pre-orders and tell them they run out of premium edition versions of the game and ask them if they want to cancel their orders.
I've since contacted Bethesda Softworks about this situation, just to let them know that a well-known retailer was selling premium editions of their software and sending out retail versions. I've also sent in a complaint to wal-mart.
Apparently, a lot of people pre-ordered this game and got the retail version, thinking it was the premium version just because it had a basic map included. After doing various inquiries, I found out that every version of the game had a basic map in it. The premium edition just has a textured map included, which I did not receive.
Customer service ignored my second e-mail to them, but I had found out that amazon.com was giving $15 credit for people who pre-ordered skyrim and contacted their customer service, concerned about the map they got with their so-called premium edition of the game. So, I e-mailed customer service one last time, and they sent out a quick reply that they could not match amazon's $15 store credit. I was still not offered any other options, such as a full refund for their mistake.
This isn't about a cheap map but rather that this large monopoly can sell you one thing and actually give you something else. I just want what I bought and paid for.
I ordered from Walmart.com because their website advised the items would be available on site through my local store. I thought this was convenient since I could pick up the Vizio 42" TV, the Blu Ray Disc Player, and the HDMI cable on my way home from work. It wasnt till after I placed my order that I was informed that any orders after 6 pm could be picked up after 10 am the next day. I called my local store and I spoke to a lovely lady who scrambled to find my items so I would not have to make an extra trip. The local store associates were amazing, they tried, but unfortunately there is nothing they could do. Walmart.com stated they had the product, but, as the local store associate advised me, the only Vizio TV was the floor model. I received an email from Walmart, com stating that some of my products were unavailable and "Since the canceled item(s) listed above was unavailable when we filled your order, your account was not charged for that item(s). Any authorization hold placed on your account will automatically expire in accordance with the card issuer's policy. Please contact your financial institution for more information." I called Walmart.com that night and requested they cancel the entire order and I would like to take my business elsewhere since I could not pick up the items at another location. I told that I was unable to cancel because the Bly-Ray was in fact in stock at the store. I would have to return to the store, pick up my purchase, and then ask the store to refund my money, or I could wait 10 days and eventually the product would be returned to the store. The next day I received a confirmation email that the protection plan that I purchased for the TV and the Blu-Ray player had been confirmed. I called immediately to request a refund and double check on the status of my "authorization hold" for the TV. I was told this entire debacle was my bank's fault. After contacting my bank, it was explained to me that they could not release the funds without confirmation from Walmart.com that the transaction was in fact cancelled.. Makes sense to me, right? Banks want to make sure they are not a subject of fraud...
Calling Walmart.com back, I was told they could not speak to my bank they had to fax said information and would not even utilize my attempt to conference call the bank on the line. After the trouble of getting a banking fax number and my account information, I called back Walmart.com to provide the information. This time I was advised that since the blu-ray was in fact in stock, I could not cancel the order, and they would not fax any information to my bank to prove they cancelled they transaction. I was sadly mis-informed by the previous agent who spoke with me (this seems to be a pattern with Walmart.com) I called my bank immediately back only to learn that Walmart charged me on 01/08/2017, but also attempted to charge a second time for the same transaction and amount of $800!
So much for a store that is supposed to be an staple for the blue collar, working class- American. While I sincerely appreciate the service I got from my local Walmart associates who clearly had their hands tied in the matter, Walmart has managed to lose another customer..
wow my wife went into walmart at 4pm for black Friday sale which the sale supposed start at 6pm she was told that they already sold out of 32inch TV so they gave her a raincheck but meanwhile my was headed to get the same tv thrity minutes later they told HER they were out of armsband mind that the sale was to start at 6pm how do you explain that
i ordered a two pack of an item and olny got one they want me to send the one back and they will send me two all i asked was for them to send the second item but they refuse they suck and are rude!
"COMMENT BY STEALTH PILOT ": WHAT THE HECK ARE YOU THINKING. THAT WAS, TO SAY THE LEAST, AN ARROGANT AND ASININE COMMENT. EITHER YOU OWN A TON OF STOCK IN WALMART.COM, OR YOU WORK FOR THEM. EITHER WAY IT WAS RUDE. NOT ALL OF US ARE FORTUNATE ENOUGH TO HAVE THE MONEY TO PURCHASE EVERYTHING WE WANT WHEN WE WANT, YOU KNOW PAY-DAY TO PAY-DAY, ESPECIALLY IN THESE TIMES. MY ADM. ASSISTANT ATTEMPTED TO ORDER 2 TV'S FROM THEM ON THE 22ND, AFTER RECEIVING AN UNEXPECTED BONUS CHECK. SHE RECEIVED A CONFIRMATION NUMBER THEN THE NEXT DAY RECEIVED NOTICE THAT THE ORDER WAS CANCELED/OUT OF STOCK. HOWEVER HER MONEY IS STILL BEING HELD (THEY SAY 3-5 DAYS) BUT HER BANK TOLD HER IT MIGHT BE 2-WEEKS. AND OF COURSE WALMART.COM WAS NOT TAKING PHONE CALLS AT THAT TIME. SHE HAD TO "HOCK HER PINK SLIP" SO TO SPEAK AND GO OUT AND RE-PURCHASE THE ITEMS. I PERSONALLY BELIEVE IT IS A SCAM BEING RUN BY WALMART.COM SO THEY CAN DRAW INTEREST ON THESE FUNDS. SHE TRIED TO CALL A LOCAL WALMART TO SEE IF THEY HAD THE TV'S IN STOCK AND THEY CLAIM TO HAVE NO CONNECTION TO WALMART.COM. I AM SORRY BUT I DO NOT BELIEVE THAT. AFTER-ALL THEY HAVE MANY OF THE ITEMS SHIPPED TO THE STORES FROM 'W.COM' FOR PICK-UP. I THINK THEY ARE DRAWING INTEREST ON THE FUNDS OVER WHATEVER PERIOD THEY CAN HOLD ALL THOSE THOUSANDS OF DOLLARS. NICE LITTLE RACKET WHEN YOU THINK OF IT. MR. SAM IS PROBABLY ROLLING IN HIS GRAVE. AND THE POWERS THAT BE NOW ARE MAKING THE NAME 'WALMART'/ WALMART.COM A DIRTY WORD. FROM THE WAY THEY TREAT THEIR EMPLOYEES, TO CRAP LIKE THIS. I NOR MY FRIEND NOR ANYONE I KNOW ON FACEBOOK, TWITTER, OR MYSPACE, PLUS EVERYONE IN MY EMAIL ACCOUNT WILL EVER ORDER ANYTHING FROM WALMART.COM.
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About Walmart
Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".
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7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.
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Overview of Walmart complaint handling
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Walmart Contacts
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Walmart phone numbers+1 (800) 966-6546+1 (800) 966-6546Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 36 36 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number18%Confidence scoreCustomer Service+1 (800) 925-6278+1 (800) 925-6278Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone numberCustomer Service+1 (866) 925-2432+1 (866) 925-2432Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number+1 (877) 937-4098+1 (877) 937-4098Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 12 12 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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Walmart emailshelp@walmart.com100%Confidence score: 100%Support
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Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
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Walmart social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreFeb 24, 2025 - View all Walmart contacts
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