Walmart
Reviews and Complaints

I have been having the same problem. Have called netscape and they say my account cannot be found but money keeps coming out of my account. please take this out of my account

WALMART NETSCAPE KEEPS TAKING MONEY OUT OF MY BANK ACCOUNT EVERY MONTH. I TRIED THE WALMART NETSCAPE ONE TIME AND CANCELLED IT THE NEXT DAY. EVER SINCE THEN THEY KEEP TAKING MONEY OUT OF MY BANK ACCOUNT EVERY MONTH AND I JUST WANT IT STOPPED.

I am being charged internet service charges TWICE A MONTH on my credit card from Netscape, after two attempts on the phone and in mail to cancel my account. I did contact my credit card company and hopefully this will stop. Netscape's address they list on their website is NOT VALID.

Keep taking money out of my account have not had my computer in over 8 months.
Want it stopped.

To Whom This May Concern:

I am filing a complaint among Walmart Netscape Internet Service which I have not use since 2007.

The internet service is constantly is taking funds out of my personal checking account unauthorized.
I do request for someone for assistance with this manner.

i canceled this in 2006 and tey are still are takeing money out of my checkeing acct as of 2010

Same here I canceled Netscape but they are still charging me to. I couldn't find my cancellation number so they told me they couldn't help. So I recancelled today. I can't believe that they have done this to other people too.

you may also want to check google as there is another complaint of these guys going to a guys house 3 times and charging him all 3 times and 3 months later his tv is still BROKEN

these people are absolute LIAR'S, i watched the whole repair being done, the board had a CRISPY BURNT SPOT THE SIZE OF A DIME/NICKEL ON IT, they used a PAPER CLIP and some SOLDER to BYPASS the BURNT SECTION of the BOARD and there SERVICE TECH. that did the work said THE BOARD WOULD BE REPLACED, THEY WOULD NEVER LEAVE IT LIKE THAT {EXACT WORDS} as i had stated to him, i hope your not going to leave it that way, SO THESE PEOPLE ARE 100% COMPLETE LIARS, i will gladly take this TV apart and TAKE A PICTURE OF THIS WHEN THE ATTORNEY GENERALS OFFICE contacts me on the complaint that i filed against these LIARS.

THIS IS ABSOLUTELY NOT TRUE. We replaced a 4 amp pico fuse and resodered the flyback pads. This is a standard, professional repair for this set with this failure. WE DID NOT USE A PAPERCLIP. The customer was unhappy that this set was repaired at a component level instead of having the entire board replaced.

They of course offer a HUGE amount of products at "great prices"... but they've killed small businesses, and their quality sucks. I purchased cat food, and the cans where busted when we opened the box!

Me and my boyfriend decided to just shop small businesses from now on... Walmart isn't worth it - money hungry people shipping everything from china.

I´ve bought four computers through Walmart website on May, 19 (order numbers 1317551 and 1317589). The delivery was planned in 2 working days after the approval of the payment, which occurred on the same day.

On May, 21, we received, as planned, four volumes.

When opening the packages, we noticed that one of them (packaged differently), contained only a monitor (by the size of the volume, it´s clear that it´s impossible to put an entire computer inside)!

I've contacted the company in the same day, a protocol was opened for investigation ([protected]), with maximum return time of five days, which did not occur.

Since then, several attempts of contact were made and the attendants, often disrespectful, impatient and robotic, instructing just to wait.

After a complaint to one of the main newspapers of Brazil (Folha de S. Paulo), I was contacted by Mr. Cristiano who is promising a solution day by day, which did not occur until today (June, 21).

Given the urgent need of the machine in my hospital, since all the tasks regarding medical consultations and examinations are computerized and the lack of computers was causing complaints of customers (and I, differently from Walmart, care about that!), I bought a new computer in another (and now responsible) website.

Unfortunately, my option to buy a product via internet to save time represented a trouble more than a solution and the case is being reported to all the serious press releases I have contacts and related to the police department soon.

Walmart.com had a Wii Family Bundle that included a TON of great items at a wonderful price. After doing some comparison shopping we decided that Walmart.com had the best deal and decided to order online from them. We placed the order on Friday, June 18. Since we're impatient, we paid $2.97 for overnight shipping. It stated that the order would arrive between 6/22 & 6/23. When I checked the order status on Sunday, it said the order had been "canceled" (notice the improper spelling that was on their site). I looked in my email to find that the order was cancelled due to a "supply issue". I promptly called them and asked if I could just pick up the items from my order at the store. She was kind of rude and said that online orders can only be picked up if you do Site-to-Store. I asked to speak with a manager because the online listing did not say that items may be low in stock, or while supplies last, in fact the web site says "In Stock". She placed me on hold, only to return to me stating that my order was not cancelled due to a supply issue, but because our card could not be validated! (Was that a fake email then, hoping to keep our money?) Their stupid site allows you to check a box to have the same billing address as the shipping address, but it also changes the name on the billing address line! So, it's sort of our mistake for not noticing. We re-ordered the same bundle over the phone with her. When I went online to check the order status, the "bundle" had been itemized and only one of the games had been shipped! So we now have a Wii game, without the console! I tried to call again today, but they are having "technical difficulties" and I was hung up on by the automated system, but only when I tried to speak with someone. Everything else that was automated worked, I could even track my order! The biggest problem is the email from the original order said that since the order had not been shipped, that our card was not charged. Tell that to my bank! I still have a pending transaction from 6/18 set to come out of my account and another from 6/20 when we re-ordered the bundle! Almost $650 is on hold in my checking account and all I have to show for it is ONE $50 Wii game. I highly advise ANYONE from ever shopping on Walmart.com for ANYTHING! I know I never will again!

Ordered product site-to-store. Item not delivered by due date. Cancelled order. Money returned. Told to re-order item. Problem with re-order. Re-order cancelled. Still waiting for credit. Three weeks later walmart.com reverses the original credit to my account. Now I'm out two charges and still have no product. Customer service is useless - they are putting through all kinds of transactions to my card to correct the situation but it just becomes more and more complicated. Bottom line: I'm out double charges for product never received. Buyer beware - if walmart.com can't deliver a product, you can depend on spending hours on the phone and your money tied up for a month or more (I'm still waiting).

I ordered a birthday present from Walmart and it was shipped with missing pieces. They finally offered to ship a replacement (too late for the birthday). However, when they sent it, it was a completely different item from what I ordered and I had to ship it back. I still have the first item with the missing pieces which now they say are no longer available. In addition, I keep getting emails saying that they are going to charge my credit card again for the replacement order which I have already returned. This nightmare has taken up hours of my time to straighten out and it still not resolved. No one you talk to on their customer service line seems capable of fixing. I will never order online from them again, it's just not worth it.

The Walmart website was running a pre-order special on a PS3 game called Skyrim. I pre-ordered this game because of pre-order incentives from wal-mart, a $10 e-card and a premium edition textured map. When the game arrived a couple days ago, I noticed that it was not the premium edition.

I e-mailed customer service, and they said to call their video game department @[protected], and they would send me the map no problem whatsoever.

I called the number above, and they basically said they were aware of the problem but that they run out of premium edition games and that we were SOL. Before the game was shipped, I wasn't notified that they ran out of premium edition games, nor was I given the opportunity to cancel my order because of it. They just shipped the retail version to me. On the phone with the video games department, I wasn't given any options: not for a refund, not for a partial refund, not for a free gift card because they couldn't include the items which I ordered but did not receive.

Getting a full refund for this game would be a challenge, because of the way the receipts were made for this e-card+game+map bundle. The receipt actually says it's $49.95, with no receipt for the extra $10 that was paid for the bundle. So basically they separated the game and e-card, and the e-card is tied to my wal-mart account.

Just think. All they had to do before shipping out the item was to e-mail people with pre-orders and tell them they run out of premium edition versions of the game and ask them if they want to cancel their orders.

I've since contacted Bethesda Softworks about this situation, just to let them know that a well-known retailer was selling premium editions of their software and sending out retail versions. I've also sent in a complaint to wal-mart.

Apparently, a lot of people pre-ordered this game and got the retail version, thinking it was the premium version just because it had a basic map included. After doing various inquiries, I found out that every version of the game had a basic map in it. The premium edition just has a textured map included, which I did not receive.

Customer service ignored my second e-mail to them, but I had found out that amazon.com was giving $15 credit for people who pre-ordered skyrim and contacted their customer service, concerned about the map they got with their so-called premium edition of the game. So, I e-mailed customer service one last time, and they sent out a quick reply that they could not match amazon's $15 store credit. I was still not offered any other options, such as a full refund for their mistake.

This isn't about a cheap map but rather that this large monopoly can sell you one thing and actually give you something else. I just want what I bought and paid for.

I ordered from Walmart.com because their website advised the items would be available on site through my local store. I thought this was convenient since I could pick up the Vizio 42" TV, the Blu Ray Disc Player, and the HDMI cable on my way home from work. It wasnt till after I placed my order that I was informed that any orders after 6 pm could be picked up after 10 am the next day. I called my local store and I spoke to a lovely lady who scrambled to find my items so I would not have to make an extra trip. The local store associates were amazing, they tried, but unfortunately there is nothing they could do. Walmart.com stated they had the product, but, as the local store associate advised me, the only Vizio TV was the floor model. I received an email from Walmart, com stating that some of my products were unavailable and "Since the canceled item(s) listed above was unavailable when we filled your order, your account was not charged for that item(s). Any authorization hold placed on your account will automatically expire in accordance with the card issuer's policy. Please contact your financial institution for more information." I called Walmart.com that night and requested they cancel the entire order and I would like to take my business elsewhere since I could not pick up the items at another location. I told that I was unable to cancel because the Bly-Ray was in fact in stock at the store. I would have to return to the store, pick up my purchase, and then ask the store to refund my money, or I could wait 10 days and eventually the product would be returned to the store. The next day I received a confirmation email that the protection plan that I purchased for the TV and the Blu-Ray player had been confirmed. I called immediately to request a refund and double check on the status of my "authorization hold" for the TV. I was told this entire debacle was my bank's fault. After contacting my bank, it was explained to me that they could not release the funds without confirmation from Walmart.com that the transaction was in fact cancelled.. Makes sense to me, right? Banks want to make sure they are not a subject of fraud...
Calling Walmart.com back, I was told they could not speak to my bank they had to fax said information and would not even utilize my attempt to conference call the bank on the line. After the trouble of getting a banking fax number and my account information, I called back Walmart.com to provide the information. This time I was advised that since the blu-ray was in fact in stock, I could not cancel the order, and they would not fax any information to my bank to prove they cancelled they transaction. I was sadly mis-informed by the previous agent who spoke with me (this seems to be a pattern with Walmart.com) I called my bank immediately back only to learn that Walmart charged me on 01/08/2017, but also attempted to charge a second time for the same transaction and amount of $800!
So much for a store that is supposed to be an staple for the blue collar, working class- American. While I sincerely appreciate the service I got from my local Walmart associates who clearly had their hands tied in the matter, Walmart has managed to lose another customer..

wow my wife went into walmart at 4pm for black Friday sale which the sale supposed start at 6pm she was told that they already sold out of 32inch TV so they gave her a raincheck but meanwhile my was headed to get the same tv thrity minutes later they told HER they were out of armsband mind that the sale was to start at 6pm how do you explain that

i ordered a two pack of an item and olny got one they want me to send the one back and they will send me two all i asked was for them to send the second item but they refuse they suck and are rude!

"COMMENT BY STEALTH PILOT ": WHAT THE HECK ARE YOU THINKING. THAT WAS, TO SAY THE LEAST, AN ARROGANT AND ASININE COMMENT. EITHER YOU OWN A TON OF STOCK IN WALMART.COM, OR YOU WORK FOR THEM. EITHER WAY IT WAS RUDE. NOT ALL OF US ARE FORTUNATE ENOUGH TO HAVE THE MONEY TO PURCHASE EVERYTHING WE WANT WHEN WE WANT, YOU KNOW PAY-DAY TO PAY-DAY, ESPECIALLY IN THESE TIMES. MY ADM. ASSISTANT ATTEMPTED TO ORDER 2 TV'S FROM THEM ON THE 22ND, AFTER RECEIVING AN UNEXPECTED BONUS CHECK. SHE RECEIVED A CONFIRMATION NUMBER THEN THE NEXT DAY RECEIVED NOTICE THAT THE ORDER WAS CANCELED/OUT OF STOCK. HOWEVER HER MONEY IS STILL BEING HELD (THEY SAY 3-5 DAYS) BUT HER BANK TOLD HER IT MIGHT BE 2-WEEKS. AND OF COURSE WALMART.COM WAS NOT TAKING PHONE CALLS AT THAT TIME. SHE HAD TO "HOCK HER PINK SLIP" SO TO SPEAK AND GO OUT AND RE-PURCHASE THE ITEMS. I PERSONALLY BELIEVE IT IS A SCAM BEING RUN BY WALMART.COM SO THEY CAN DRAW INTEREST ON THESE FUNDS. SHE TRIED TO CALL A LOCAL WALMART TO SEE IF THEY HAD THE TV'S IN STOCK AND THEY CLAIM TO HAVE NO CONNECTION TO WALMART.COM. I AM SORRY BUT I DO NOT BELIEVE THAT. AFTER-ALL THEY HAVE MANY OF THE ITEMS SHIPPED TO THE STORES FROM 'W.COM' FOR PICK-UP. I THINK THEY ARE DRAWING INTEREST ON THE FUNDS OVER WHATEVER PERIOD THEY CAN HOLD ALL THOSE THOUSANDS OF DOLLARS. NICE LITTLE RACKET WHEN YOU THINK OF IT. MR. SAM IS PROBABLY ROLLING IN HIS GRAVE. AND THE POWERS THAT BE NOW ARE MAKING THE NAME 'WALMART'/ WALMART.COM A DIRTY WORD. FROM THE WAY THEY TREAT THEIR EMPLOYEES, TO CRAP LIKE THIS. I NOR MY FRIEND NOR ANYONE I KNOW ON FACEBOOK, TWITTER, OR MYSPACE, PLUS EVERYONE IN MY EMAIL ACCOUNT WILL EVER ORDER ANYTHING FROM WALMART.COM.

I think the point was that they had no way of knowing what time they'd be open the next day since nothing was posted and there was no phone message telling them the opening time. It doesn't sound to me like they were upset about them being closed on Xmas, just that they wanted to know what time they could go to the store in the morning. Seeing as Walmart is normally open 24-7, there IS no regular opening time to begin with to base any assumptions on. The Winona, MN store reopened at 6 AM the following day, but that may not be the normal time for other Walmarts. It's not unreasonable to ask for them to post their Christmas Eve closing time and day after Christmas opening time on the doors.

Why would anyone call a store on Christmas Day? Your supose to be opening presents on the 25th and spending time with the family.

Ummm, seeing how the next day is NOT a holiday, I would think you would be smart enough to assume that they would be opening again THE NEXT DAY. And anyways, why the huge disappointment? Be happy that the employees got the time off to spend the holiday with their families. Maybe you should take a moment and stop thinking about yourself, Scrooge.

*dunts *1 of them

Obviously they were closed! DUH! 6 a.m the 26th! Reopens most and many of them near waynesboro va. Not sure where u r located!but we have enought dunta round here and looks like you might just be of them

Have you continued to have the issues with the card? How did you finally resolve any issues? I too am haveing balance issues with them, and they donty want to fix..

I bought a Walmart Visa Moneycard as a gift since it says "Easy to get. Easy to use" and can be used anywhere Visa debit is accepted, including ATMs. I thought this would be better than a Walmart gift card, since it can be used anywhere. This is all it says on the front of course. I didn't think I should have to read the fine print until I got home. So, the cashier swiped it and placed $50.00 on it at the register and I took it home. However, upon reading the fine print, I found that the receipt for the card was actually what I needed to place the money on the card. The card was still worth nothing. And at that point, I no longer had the receipt, so the $50.00 was gone. I decided to call customer service to be sure nothing could be done, but their customer service number is electronic and completely inaudible. Of course, there is no way to speak to a real person. So, I went online to try to contact someone, and they only provide a mailing address. So, I sent a letter to which I will never receive a reply. Do NOT buy one of these stupid cards. Just give money. I don't know what I was thinking.

It was pretty stupid to lose it in the first place.

this card really does suck! you should be able to have as many as you want but instead your only allowed to have two... thats bull...idk why they do that its your buisness if you want more then two you should be able to have them!

For some reason, the comment made by me above was not for this posting, but I can not seem to find a way to remove it. Please disregard it. Sorry.

You're too stupid to use facebook. Goodbye and good riddance!

Many places do not accept these bank checks. They are expensive and if you do not pay it back right away then you will be charged a higher % than you would have just using your card. This is how these credit card companies get you. Once you right a check, it is the same as a loan. A big loan.

Why not take it to a manager instead of hoping someone in a position of authority sees it here?

I purchased some pink salmon filets and they all were bad in the frozen sections

"which is apparantly not uncommon given two instances at seperate period in time" This isn't true. You need to understand that a store like Wal-Mart stocks thousands of products daily. They do their best to keep up with dates, as does every store. Sometimes they make mistakes. I used to work at a grocery store that was a lot smaller than a Wal-Mart. We did our best, but we made mistakes too.

No! But equality is.

Without customers there Is no asset. What do you mean?

But we should have expected this. walmarts always been owned by a bunch of right-winged republicans!

I just left walmart in Fairfield, ca. This customer is right walmart is a horrible place to shop. It is very obvious that you are being followed and it's tacky. We all know times are hard and theft has increased in the last few years but whoever says " if you don't like it shop elsewhere" is ignorant. Priority #1 customer service, which includes making the customer feel welcome. CASE CLOSED!

Caucasian people get followed too!