Walmart’s earns a 4.0-star rating from 8347 reviews, showing that the majority of shoppers are very satisfied with their purchases.
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bad store manager
I just recently got fired for speaking the truth. I had been with wal-mart in wharton texas for several years. They just recently got a new store manager and he has brought the moral down even more. He has a habit of yelling at associates in front of customers and he has the assistant store managers working 16+ hours a day and one assistant was on vacation and made her work. He would always tell me that he would fire me at any chance he got. Forget the open door policy it sucks you are opening yourself for retaliation so nobody says nothing. Employees are leaving the store crying and it is sad. I finally spoke up and look at me. I went and complained about him and of course it got back to him and that was the end of the story. I feel for the good employees who are trying but they are the ones who are getting yelled at. Beware of the Wharton Walmart!
If I was you I would take action forget that.
The complaint has been investigated and resolved to the customer’s satisfaction.
do not work at east capitol walmart as a cart pusher
I am an ex-employee of East Capitol Walmart in Milwaukee, My job was cart pusher, When I was pushing carts at East Capitol Walmart, I was the only cart pusher at nighttime, The managers Ryan Curtis, Rob Dobratz, Nancy Scheff did not hire no more cart pushers to help me push carts at nighttime, I was mad and angry because I did not get no help!!! I asked for...
Read full review of Walmart and 8 commentsproduct care plan
I purchased a 42" Vizio from Walmart along with the care plan on Feb 15, 2008...in July of 2009 my tv went out...I immediately called the care plan they informed me someone will call me to schedule repair...the tech called and asked me what the tv was doing I explained he said he believes he knows the problem he will order the part...the tech came out july 23, 09 part didn't work...he took my tv...I was told an inverter was on order it will take 3-5 business days...after no word from the warranty dept/tech I called the warranty dept on 8/7 I was told they were unable to locate part and service solutions specialist will call me with replacement options within 3-5 business days...after no word I called back on 08/14 I was told the replacement was denied part on order allow 3-5 days for part [[no one called]] on 8/20 I was told AGAIN can't get part service specialist will call...no call...on 8/26 I spoke to someone else in warranty dept she claims they located the part and someone would call within 24hrs...no call...its 8/27 I have no tv and no one called...I called the warranty dept this morning only to get a promise to call me back by 3pm today with eta of part...don't waste your money on walmarts warranty you are better off purchasing the manufacturers warranty...
The complaint has been investigated and resolved to the customer’s satisfaction.
I and my husband both bought cell phones @ Walmart in store. I live in Vermont, and I just wanted a phone to access certain things and stay connected. So within the first three months I missed calls and didn't think anything of it until I was waiting for a very important call and realized the phone wasn't ringing. It's a defect and then contacted the care plan company assurion.. It was then I was informed that since I didn't break the phone, and it was under one years time, it falls under the manufacturers warrantee.
I then called a different number and they told me I had to ship it back to them. What was I suppose to do without a phone then? Not there problem, so I explained it was unacceptable and then was assured that if I had another arraign talk phone I could transfer my current service, which is what I did. The next day I received an email, alerting me that a refurbished phone was on the way. I contacted straighttalk that night, online chat. I explained that my phone had a defect, it wasn't broken, or damaged by my own doing and a refurbished (used) phone isn't part of my purchase contract since I'm not obligate to accept a less than purchased replacement. I get a claim number...and then promised someone will contact me from corporate. No one has and it's been 4 days,
When I purchased this phone I purchased a care plan, sold by walmarts sales person and told it will cover all issue accept lost or stolen issues additional to manufacturers warrantee. Lie . So now I have a refurbished phone I don't want, and using an outdated phone prevents me from checking my emails and Important calendar events etcetera . Now what? So even though they told me I was covered, apparently that's not true if you purchased a defective product. False advertising and fraud.
We had 42 inch Hanspree TV that would not have video at times when turned on. We called Walmart
product care and a box and UPS shipping label was sent to us in December 2013. This was during the Christmas rush when UPS got behind schedule. After a few days, our TV was returned to us unrepaired and now had a busted screen.The warranty company, which is New, said that they do not repair broken screens. We told them that we did not send it broken and that it must have been broken in shipment by UPS. They told us to file a claim with UPS, who in turn told us that since we were not the ones who initiated the shipping label we could not file the claim. After hours of talking to many different people at New asking them to file a claim, we finally talked to a man named Rick who told us that New would not file the claim with UPS and further that New would not honor the warranty. We now have a broken TV and worst than that, a broken trust in Walmart product care. Don't buy extended warranties from Walmart.
I was gifted a hp laptop and a 2year product care plan from wal-mart.
Well I had the product from the end of March 2007 to around September 2009. the plan kicked in late march 2008. This is a terrible warranty they contract to repair centers that can't repair your product their service centers also don't listen or double check, run the proper diagnostics send proper replacement parts" which melt inside your machine". Sure it is easy to call in and place a service order But I had Four separate cases where my product returned as damaged as before not fix or they couldn't replicate the problem. Then I had to send my belongings in to the center.
These cases took up to two months to get threw. I even talked with a Manager that said they would have the problem looked at which never happened when it was shipped it was a waste of my time. So before it becomes a waste of your time really think about the hp, dell, ext extended plan by calling them.
At this point my care factor is very low for buying things from wal-mart also for anyone that fights on wal-mart behalf my care factor to hear you isn't there I REALLY don't care. This is just a review on what they sell.
I got a reimbursement but it was after calling in so many times the plans not worth the stress that comes with it. If you did buy it and got reimbursed good for you I bought a upgrade to my old laptop.
http://www.mediafly.com/Podcasts/Episodes/Episode_13_The_WalMart_Product_Care_Plan
Now I found this online its dated 2007 but i really doubt that it has changed at all.
The reply from New Customer Service is Bull. They post to make themselves look good. I have had the same problems with Walmart Product Care, which is actually N.E.W. I purchased an ipod and the warranty
from Walmart Product Care, aka, N.E.W. Shame on Walmart for partnering with this disreputable company.
Walmart has lost this customer.
Hello Ms. Henderson,
We are the company who administers Walmart's Product Care Plan. We are sorry to hear you are frustrated with your experience and we'd like to help. Please email us at help@newcorp.com with the name and phone number you used to register your claim. Once we hear from you, we can reach out with a resolution.
Sincerely,
NEW Customer Care Team
I can't believe what I am reading about the issues that customers were having with their 42" Vizio TV's.. I am having almost the same exact problems 3-4 years later. My TV is a bit over 2 years old, and one day as I watching TV the power turned off and from there on, it has been terrible. I have power to the TV, but it wil not turn on.
Called Walmart on 10/28/12, and told the Customer Service Department the problem, and she scheduled for a company by the name of ADVANCED TECHNOLOGICAL SERVICES in St. Petersburg, Fl to call me in which they did to tell me that it was not necessary for a tech. to come out, since he believed he knew what the problem was, and that he ordered the part the same day. That day was October 29th, 2012. Today is now November 13, 2012. Advanced did not call me back to tell me that the ordered placed on the 29th was not in stock, and that it wasn't until 11/01/12 that once again the part was ordered, this time from apparently a different place. I still wait!
Back to Walkmart Customer Service----the rep. that you talk to on the phone keeps telling me that they can only do so much. That I agree on, but when the Supervisors for the Product Plan does nothing, but says, we(meaning me) have to wait, until it comes in, then he's no better. You wouuld think that the Supervisor would do more! Find another TV repair shop that would be able to get this done!
Only suggestions that I have for all of you out there, especially you southwest/central Floridians, don't buy a Vizio, however if you should, don't by the extended warranty at Walmart. and if you do and there is problems with the TV that require parts, be prepared to wait, and wait, and wait.
ADVABCED TECHNOLOGICAL SERVICES doesn't care about us, the consumer.
My husband & I visited a Savannah Wal-Mart last Friday, we shopped & checked out &left when we got home we were missing several items we had purchased. I then called back to Wal-Mart's to ask if we had left bags there & did someone turn them in/ they informed me they were there & I would need to bring my receipt & return to get them. I asked if my daughter could pick them up for me because she lives in Savannah, they told me they must have the receipt. We live in Clifton, Tn & I thought that would save me a trip (however they did not care I had to make another trip the next day). I returned to Wal-Mart the next day & went to the service desk to pick up the items with my receipt, The lady was very nice but told me items had been put up. I then had to go all thru the store to locate these items & return to the service desk.
We also had other items we had got but I am sure the person behind us got them because they were not on our receipt, before leaving the check-out line I asked the lady if that was everything & she said yes.We spend a lot of money at Wal-Mart's & this disgusted me, Wal-Mart is not for family or I would not have to go thru all that trouble after having a brain hemmorage & having to do all this again.I cannot drive yet due to my condition so my husband had to made the same trip also--gas from Clifton to Savannah is not cheap-then back to Savannah gas is not cheap.The other item we got no telling what happened to them. Wal-Mart, I will not visit you as often now.
My problems in above paragraph.
I wish I had read these comments before I purchased a Vizio 42" Flat Screen and also Wal-Mart's Product Plan August 9, 2009. My problems began November 25 with no picture. I did nave sound, but that went out on the 18th of December. Repairman sent out and main board ordered. Problem not solved with the replacement of the main board. Now I am told set needs Inverter Boards. My compaints sound like others. I too have been told they are on back order. Call in 3 to 5 days 0r call in 7 to 10 days. Here it is Jan 1, 2010 and I have no TV. I am a senior citizen on oxygen and depend on TV for news and entertainment for I am home bound most of the time.
I have also contacted Vizio and in so many words told that once the product is made, any problems should be handled through the extended warranty purchased. Isn't it sad that companies no longer take pride in their finished product? Did Henry Ford turn his back on problems and say to the new owners of his automobiles who had problems, "It's yours now, you take care of it." No, thank goodness. He took pride in his product.
I an a retired educator of 38 years and have had lots of patience until I started dealing with this problem. I am ready for a check in the amount I paid to be given to me and this "lemon" picked up.
ridiculous practices/deceit/lies/wont pay or stand behind their pay. protection like they said they would after 7 months still have not paid
I filed for payment protection due to losing my job back in FEB 2009 and todate (8/26/09) NOTHING has still been done. I have called and called and called and yet GE BANK who I had been paying payment protection insurance on my Walmart Credit Card will not do what they promised to do and that is PAYMENT PROTECTION. I was told at jump street that if I take out the insurance on the credit card (which I said no to first then actually said yes as the Walmart Credit Card Rep told me that if I lost my job or got sick etc it would be paid off) THAT IS THE ONLY REASON I EVEN TOOK IT OUT. I was paying for it on every cc statement and when I actually did need it and filed for benefits, its now been 7 months and all I am getting and have been getting is a runaround! They have asked over and over and over for document this and that then will ask for the very same thing again and again then lie and say they did not get this or that. I am sick of them they claim they did not get paperwork when they did and it was confirmed. One rep will tell you one thing and another rep will tell you something totally and completely different. One will give you certain dates, notes, etc and then they get amnesia. The supervisors defend their reps and make excuses after excuses and even go as far to say that they dont have the same notes that a rep had just a day or so ago. They give me the VERY VERY STRONG impression that they are trying to NOT pay off my cc balance. Just a few days ago one rep told me that on the 21st that they sent (SNAIL MAIL) to Walmart to request the amount they needed to pay and today (8/26) they are telling me that they are still waiting for me to fax certain documentation when this was faxed already 2 weeks ago and I confirmed it with them then bt now they dont show notes of any of that. I am going to find anyone, anywhere, any organization, agency, or what ever I need to to report this and get to the bottom of this unfair, crazy, deceitful, and very strange questionable practice of doing business. Come ON NOW 7 months?
The complaint has been investigated and resolved to the customer’s satisfaction.
Where can you find the details about what is and what is not covered under this plan? They sure make it difficult to find this info on the web!
Ok now today I find out that Walmart has lowered my credit line from 500.00 to a measley 100.00 and I am damn mad. Anyone had this same problem? They are chastizing me for using what I paid for and that is payment protection. I spoke with customer service today and the first guy lied to me and told me that no manager was there to speak with me, until I finally hung up and called back and spoke with Micheal who is a manager who said that one thing had nothing to do with the other, YEAH RIGHT! Take my word for it, take out the payment protection, God forbid you have to use it, then they walk all over you and cancel your credit line. ###! WalMart takes your money for the payment protection and then they take almost a year to actually pay off your balance then punish you by making you send in one document after another after another after another and you get so damn frustrated and often they loose your paperwork (I believe conveniently) and make you resend the same paperwork in again and you keep on waiting and waiting and waiting and waiting, then after 8 months they do pay off your balance as of the date you lost your job but what they LIE TO YOU ABOUT IS THEY PUNISH YOU FOR IT! THEY ARE a liar, and a JOKE! I am going to scream until someone hears me! How can they say they reviewed my file and decided to lower my credit line and lie and say it has nothing to do with me filing (and complaining to BBB/consumer affairs) and even said that it was just coinencidence that they cut my credit line now that I have used what was my right to start with (and plus I had been paying for----PAYMENT PROTECTION). I had tried many times to get an increase in my line just before this all happened and kept getting turned down. WHY DIDN'T THEY LOWER MY CREDIT LIMIT THEN?
bad managers
I went to wal-mart today to pick up my insulin which I do on a regualr basis from this particular wal-mart. After standing in line for 10 minutes and listening to the lady behind the counter tell the pharmacist that she was assisting that one of their co-workers had "no clue as to what she was doing." And "needed to find a different job if she kept screwing up." I finally made it to the front of the line. When I got there, she told me for the 4th time that they were yet again out of insulin. I asked her to call the other wal-marts in the area to see if they had any. This apparently annoyed her. As she huffed and got on the phone she told me to "move out of the way so she could help the person behind me first." Well, I am sorry, but I had to wait in line so she could assist two other people and didn't get attention when one of the ladies in front of me had to go get something off the shelf that she wanted to add to her purchase. Why should the people behind me be treated any different? This was a 30 second phone call.. that was it. Thats all it took... So I tell the woman that I will just wait on her to get done. Her response to this is telling the pharmacist that "some people are so rude." I kindly told her that if she were going to speak badly of customers that she should wait until they are at least out of hearing range. She huffed again, got the information I needed and I said bye. As I am walking off, I stop and think, "this lady is rude to me EVERY time I see her." So I decided to speak to a manager. When the manager gets there he says "Oh my, she did what?" He was truly concerned that his employee had acted so rudely. So then he says "I need to speak to her, which one is she?" Well, he is an african american/black/colored man and so was the lady in questions. Now, I never point people out and say "thats them.. that (BLANK) person right there." I prefer to mention a person in other ways, such as "the lady behind the counter that isn't the pharmacist." OR "The lady thats not in a lab coat." And even "the only person back there besides the pharmacist." I guess that he had no clue how to deduce who is might be back there without a name or better description. 2 people. 1pharmacist + 1 person that is obviously NOT the pharmacist. Its not rocket science here. After the 4th time he asked me who the person was I stated, "the colored lady." Okay.. so forgive me. I felt cornered with the question. I said the first thing that came to mind. I remember thinking, what should a person say in this situation. I chose, and apparently I chose wrong. However, I said I was sorry to him. (And I was.) I didn't mean dissrespect. He quickly filled me in that I should have said "black lady." Well okay. I told him I was sorry and that I didn't know. Perhaps if I had been older I would have known the reasoning behind why it bothered him. However, I am not, so I didn't have a clue. At this point, the man looks down at me, calls me ignorant (which I admit I was, but having never been in that position, would 100% of people known just what to say?) Anyway, he calls me ignorant, and then proceeds to tell me that I need to get the hell out of his store and never come back. Ok, so that shocked me. I said I was sorry. I stayed calm. I never raised my voice. Never said anything to make it seem like I had malicious intent, and yet there I was getting escorted out of the store by a man who had just cursed at me and called me names (while meaning to do so.) When I got home I called the 1800 wal-mart number and asked them to send me a letter stating why exactly I was banned from the store. They asked for my name and number and within 2 hours the SAME man called me to tell me that he "stood by his decision" and that every statement I made was false. I do not think that he should have been given my number. I personally think that he took what should have been a simple complaint and a silly faux pas that was appologised for and turned it into a race war. I was completely shocked.
After I called the number again to ask them why this man was bothering me over the telephone I was told that the complaint would be sent to his manager. I hate complaining. I hate that I even have to. I hate that this man could potentially get in trouble or even fired over this. But what I hate the most is that he acted as if I had done it on purpose. I didn't mean any harm. --And now I am apparently banned from Wal-mart because he got offended. Blah.
The complaint has been investigated and resolved to the customer’s satisfaction.
walmart employee
I was in Moses Lake, Wa walmart at 1:00 pm today and marjori on till 1 was realy rude so I fo und the floor manager and told her about being upset with the way I was treated. And the managers responce was as rude as the employee. I own a business with 12 employers and if any one of my people treated my customers like I was treated they would have been fired...
Read full review of Walmart and 38 commentsrude
When i went in to Walmart in Angelton, TX i was going to buy school suplies. I went to were they keep the list and could not find the school that i needed so i ask a lady and she walks over goes through the list and says guess we dont have it i said is there any way you can get me a copy and she says very rude NO this is all we have and all we are going to put out. I would never talk to a customer that way. So then i decided to check out the backpacks and well there was no selection at all! I go to Walmart a couple of times a week untill they started the remodel. I like change but when you stop carring things like watershoes and when you ask some one and they are rude to you again and you let the manager know and he blows it off. When i had made a complaint in June about how rude the employe was he just looked at me and said ok not ok thank you i will take care of it but ok! I mean come on he should care a little more about his job doent you think? I really think that you should have some one go in to that walmart and try to buy something and see how rude they are. There are plenty of people out there that need and want jobs that i am sure would do a better job then most of the employes that you have in the Angelton Walmart. Please feel free to contact me! Because i will not spend another dime of my money in that store untill something is done about this. And i will be telling anyone who will listen.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have my daughter prescription glass from walmart their advice to return on the 14th happpened to be closed because its sunday, so i went the next day monday i spoke to this lady is on the phone and asked us to wait we had our dinner at the store and finally went back to asked about the eyeglass, her response is she dont know when the eyeglass is going to come and she dont have idea when its going to come an atitude thats better said than telling us when to call or advise. this type of services is really poor and walmart should designate someone who is educated to handle costumer service. this lady at the visoin center in san leandro should undergo a costumer service seminar. poor attitude and manner towards costumer.
visa debt card
Both my son and daughter were given the cards as christmas gifts from my brother in law and we called the telephone # on the sticker to activace the cards. They tried several times to use the cards and were denied their transactions several times. I called the # and they wanted to charge to speak to a customer service person so I said no I would check with my brother in law to find out how to use it. I spoke with him and he couldnt understand what the problem was either. The cards were put on the side and never used each card had 25.00 on them. As I cleaned out some papers I discovered the cards once again and realized they expire this month 8/09 so I went on line to see the balance so they bring you through all this crap about they have to text you the balance which I find a crook because what if we did not have texting on our cell phones. They texted us back to tell us to register the cards whic I have done twice already. I resorted to calling the customer service # because I figured 2.00 for the call ok if the card expires they will loose it all. I finally get throug all automated mind you, I never spoke to one live person, the machine now tells me there is no money on one card and the other is over drawn by 9.00. These cards are a rip off the children never used the cards at all. Can you imagine the money these people are making off of people. If 1, 000, 000.00 by these cards and the same thing happens to them they have made 25, 000, 000.00. The card is a rip off the system they have is a rip off and the idea of this being legal is a rip off.. If anyone knows how to resolve this issue let me know please. [protected].
The complaint has been investigated and resolved to the customer’s satisfaction.
DO NOT BUY FOIL WALMART VISA GIFT CARDS! Unless you like throwing away $50 and $100 at a time to companies who make their money by stealing from Americans! That may be their American Dream, but not ours.
I just opened a Walmart visa gift card
'Gold' $50 02.13.2010. IT was given to me by my sister for Xmas. I finally remembered to bring it today and happened to open it at the customer service department right in front of them. IT WAS EMPTY INSIDE except for the paper cardholder agreement! THERE WAS NO CARD! They said they could do nothing at all! NOT even a phone call. I had to get my sister's receipt for the gift card and take it to the store it was purchased from was all they said they could tell me. IT WAS EMPTY; how can I prove it was never IN there, I asked them? You are my witness, I said.
So I went home already knowing how this is going to turn out. I called the given number on the foil package and the inside card agreement at 9PM at night and of course they were supposedly inundated with calls at that moment and had me hold (music)and then eventually they hung up on me. So what do we do when the public is being stolen from by Walmart and GE Finance Banking $50 and $100 at a time? That's a lot of money, America! I guess the only choice is the Better Business Bureau, and of course our local news channel. It's our only recourse!
Honest, Single Mom in AZ.
terrible place
A year ago I had my eyes checked at your Rice Lake, Wisconsin store. I got my glasses and had them adjusted and went home. I gave the prescription a couple of days. I called the store and told them I didn't think the prescription was right. They said to come in and they would try to readjust them again. I called them back a few days later and told them that the glasses were not the right strength. I told them that I have worn glasses since I was 9 years old and something was not right. All I got was a run around. They said the prescription was right. I said how you know if you don't re-test my eyes again. They said I would have to pay to have them re-tested again. I said why do I have to pay if the glasses aren't right? They said that how it is. Well I gave up for awhile and called again and got the same run around. I was furious. I gave up. Then called again a month or so later. I didn't get anywhere at all. I just let it go. Well today I went and had my eyes check because I couldn't stand them any longer. It got to the point I could not read what was on T.V. I had to take them off to read a book. It was hard to see the computer monitor with the normal part of the glasses. I would have to use the bi-focal part to see the monitor. Everything was getting a little blurry. Well the doctor said he knew what was wrong with just having the refractor done. He said the strength was too strong. When he lessened the strength I could see so much better. He showed me the difference after he tested them. The only change was I needed was tri-focal and less strength. We trusted Wal-mart and shop there for years and years. I am very annoyed and I'm re-thinking about shopping at Wal-mart.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had been given a written 'coaching' for something that had nothing to do with why I was terminated. The written occurred on 28 Oct 2008. Then on 20 Nov 2008, I was called to the management office where I was met by two Assistant Managers. One informed me that I was being terminated for not taking a break on 11-10 & 11-14, and that I had taken personal items to the area that I worked in.
I seldomly missed taking a break and sometimes when I did I did so in my assigned area. Even though I told the Assistant Managers that I did take a break, when I used the facilities, got a drink, took medications or sat in the area without doing work. Then I was informed on 11-20 that I had to be out of the area for 15 minutes, that I could not take breaks in the area.
Additionally I told them why I was carrying my personal bag, but one retorted '...you're not suppose to have any personal items. You were seen eating Yogurt (I don't eat yogurt), drinking and getting spray from your bag.' I again explained, what I had done and yes I did have snacks but not yogurt and I did get spray from my bag. The spray was Fabreze, I had been using it ever since I was there as a matter of fact the day associate had been using Oust in the area which I can't handle with my asthma. She said Fabreze would be fine. I retrieved the bottle from my bag because the one we had in the area was empty. I sprayed it and exchanged it for the empty bottle.
The store's Loss Protection individual made copies from the security films, which were dated and timed, showing me performing my assigned responsibilities in my work area. It also showed that I had taken my 'personal' bag, which had my various medications, snacks and a small bottle of room spray.
I had taken my personal bag with me since an episode in the break room in October that made me feel insecure with leaving my stuff in there and the fact that I had multiple medications, some which were used in a nebulizing machine that was also in this area.
On multiple occasions, various Assistant Managers as well as the Store Manager, Co-Manager and other individuals witnessed me taking my personal bag to my work area. None of these individuals questioned why. None said...'don't do that.' I must add that there are no CBL's or specific written guidelines for this area. Its a judgment call as far as I am concerned. Especially since others in this area had since I've been assigned there doing what I had done.
In the time that I was in the area I and others assigned there had been taking breaks in the area, using spray and eating snacks. But that wasn't the way it was suppose to be...according to the Assistant Manager on the 20th. I had done what the others had been doing but I am the only one fired.
Yes it is true that I had a written for something that had nothing to do with the reason listed on the termination sheet. But I feel that the WM corporate office was pissed off because: 1) they had to pay overtime because the local managers failed to enter 8 hours on my work week in the appropriate week 1 of the schedule, thus making week 2 go into overtime; 2) that ever since I had been in that area I had clocked out when my work was done, sometimes 15 minutes early--no one said I could not do this and it did not become an issue until after the 28 Oct 2008 written was issue; 3) that corporate wanted to separate me because of the Oct incident but they had to tred lightly and were thus 'gunning' for me.
I must note that after the Assistant Manager terminated me, she told me to make sure I re-apply in 6 months. Now I find out WM is fighting my unemployment claim.
I have been a shopper at Wal-Mart probably since they have opened up here in Houston. There used to be a time when you wanted to check out it did not take 45 minutes. The store here in Houston, at Almeda, has got to be the worst on here in Houston. I went in today and they only had 2 (yes 2) check out lanes and 1 self checkout line open. Needless to say they had at least 7 peaple in each of them. I went to buy some cigerates and she asked me for my ID, I am 55 years old, and (I wish I did), but I do not look 25 or less. She would not sell them to me until I went to my car & got my ID. Them she would only ring up 1 pack at a time instead of all 3 packs, and I had to pay for each one individually. I will not shop at that store again. I hope for the other peaple that shop there it gets better. I will waste some of the precise gas and go the 2 extra miles to one of the other stores.
First of all, the opticians, NOT the doctors, generally order trial pairs of contact lenses. The real purpose of trial contact lenses are for the doctor to give to the patient at the time of the eye exam for the patient to try. All of the doctors that are in Wal-Mart Vision Centers are independent, licensed, fully insured doctors of optometry (OD), and DO NOT WORK FOR WAL-MART! (Depending on the state the vision center is located, and the laws in effect for that state). After the patient returns for their follow-up (if needed), which is also complimentary, within a reasonable amount of time, it is the patients responsibility to purchase their boxes of contact lenses. Second, trial contacts are FREE. Granted, you may have to wait if the trial contacts are not stocked by the store, but they are complimentary. It is NOT up to the opticians or the eye doctor to give out OR order free trials to patients once the contact lens rx has been finalized because people fail to purchase their contact lenses.
walmart vision center eye doctors are a bunch of quacks! they cant even order trial pairs on contacts like normal dr office...you may have to wait longer and paid a tad more at a real eye doctor but its so worth it if they actually know what the hell they are doing!
Walmart is notorious for coaching people for not knowing that they have been doing something wrong, even though supervisors never made the duties clear to them in the first place, or in some cases, gave them wrong information entirely. They also will not give you any feedback on a daily basis to let you know if you've made a mistake or aren't working fast enough, etc. They will tell you a week or 2 later when they are giving you the verbal or written coaching, thus making sure you are unable to fix the problem before being reprimanded for it. They will ALWAYS take the supervisor's word for things over yours even if they are in the wrong. If you explain health issues to them, they will act like they understand and will say they are willing to work with you to help you keep your job, but will turn around and use those very issues against you first chance they get. I was just fired 3 days ago due to my health problems, and was told I was rehirable in 31 days. (I can have a part-time job, they say.) Yeah, that will pay the bills. In short, no matter how hard you work, no matter how few mistakes you make, it will never be fast enough, hard enough or perfect enough for Walmart.
walmart[or any other store, for that matter]is only as good as the idiots they hire to wrok for them! They need to TRAIN THEIR EMPLOYEES!
well i am a 9 year assoc. for walmart and i do see alot of what you are saying.my car was damaged while i was inside working by there dang shopping carts and no one wants to help me.i have never had any problems with anyone nor have i violated any of there stupid policeys i have never missed of day of work
By the way, they told me to re-apply in 30 days...jan 11 is when i did...still, waiting.
I feel for you. I really do! I was terminated, separated, let go, fired, back in December 08. I was a meal exception, too many times! Yea, I know. I should have been watching the clock . But you see, that's not me. I cannot leave things undone. I tried to perfect too much. I was a hell of an employee. As I am sure most of us are. When I first started there, someone once said to me, "why are you working so hard? Nobody will notice you." I was not even "working" that hard. Its my nature...hence...my email address. Then I realized, the home office doesn't give a crap what you do. Even some of the assistant mgrs. and Co mgrs. don't really care either. Just as long as you are not making "them" look bad! Maybe I wasn't meant to be there in the first place. "They" contested my UI, 30 days, exactly, after I applied. Christmas was well, non existent. Finally, two months later I recieved UI. Now, just a few days ago, I get a letter stating "Please be advised that the Commissioner has withdrawn the determination...blah, blah, blah. I called the UI office...Walmart is contesting again. I have been taking my dog, sick with cancer, to the vet. I have a huge bill due. How am I going to pay for that? This "Satan" from Arkansas is disgusting! The way the employee's are treated is so damn disrespectful! We may as well all be cattle. If I could stop people from shopping there, I would. After all, 99% of the time I am looking for something, it's not there! I don't know what else to say other than Walmart... If Sam Walton were alive, this kind of crap would not happen. This is NOT what he wanted! Walmart...you suck!
overcharged
My local Wal-Mart is selling a grill for $19.74 only when the item is scanned at the check-out, it comes up $25. The box is marked $19.74 in large print on all four sides. The cashier was unsure of how to handle the situation and asked two co-workers for advice. She was instructed to change the price to the $19.74 given on the package. I later checked the...
Read full review of Walmart and 7 commentsselling books to children with horrible content
I went to your store today. I notice that in the back to school section you were selling Harry Potter books. I honestly thought a family friend store would not be selling these books. These books consist of satanic rituals and is written by a witch. These books have been banned by many churches and religious schools and libraries.
Please ban Harry Potter from your stores or I will no longer be shopping there.
That was me as well Trevor. I just could not find my letter after that so I created a new account. Also forgot my password until I found out how I can retrieve it.
I know it is not real, even movies that we see on television are not real. Some protray violence and sexuality. Does that mean we should let our children watch them. No. We have to deter our children from these things.
Well the founder was Christain.
Isn't Wal-mart a family friendly Christian store.?
The complaint has been investigated and resolved to the customer’s satisfaction.
Ah, geez. What a good laugh at 5am.
geeze want a babysitter?//
Your pen-name is 'stop the madness', yet you have the sheer cheek to insult Walmart, one of the most famous chains in the USA, and Harry Potter. WHICH IS THE MOST SUCCESSFUL MEDIA FRANCHISE OF ALL FREAKING TIME! For pity's sake, get your act together, no one small minded, bigoted, prejudging idiot should be allowed to waste space on the web, complaining about the best literature since J.R.R. Tolkien. Harry Potter not once in 7 books and 8 films, promotes any type of Dark Magic, Satanic rituals or divine incantational magic. It is set out as pure and simple magic, bound by the Laws of Physics and perfectly provable by a few short thought experiments. If you are going to insult, slag-off, discriminate or attack anything ever again, please make sure you have your fricking facts right.
Trä
P.S.
NEVER CALL OUR J.K. A WITCH OR EVEN NON-CHRISTIAN AGAIN OR I SWEAR I COULD BRING HALF THE BLOODY INTERNET DOWN ON YOUR PATHETIC HEAD! I AM PART OF THE HARRY POTTER FANDOM, I AM A FOUNDING MEMBER OF THE SHADOW PROCLAMATION GROUP, I AM EVEN PART OF ANONYMOUS AND I REALLY SHOULDN'T HAVE SAID THAT, BUT WHO GIVES A ### ANYWAY!
typical christian
Stay away from Christian book stores as well, Lot and his daughters
Wal-mart is a money friendly store, they don't care about religion or race. The only color they care about is green. Please, Harry Potter written by a witch? That's just ignorant. Please go out and educate yourself a bit or if nothing else at least give your children the benefit of reading other types of fiction, not just the bible.
WOW~! Maybe you should do a little more research on Harry Potter. Satanic rituals, seriously? What demented world you live in! It's people like you who have caused the loss of our many freedoms!
THIS WAS THE DUMBEST COMPLAINT I HAVE EVER READ. HARRY POTTER IS NOT REAL! IF YOU THINK IT IS YOU SHOULD BE COMMITTED LMAO...DID YOU HONESTLY THINK WALMART WAS NOT GONNA SELL IT...LOL I CAN'T STOP LAUGHING AT THIS.
I knew someone else wrote this letter. You know all you people who say that the book contains satanic rituals, you should actually read the book.
Half Blood Prince is coming out soon, hope we don't get any nuts in our store.
job interview
A few months ago I went for a job interview at this walmart. I was interviewed by more than one person. This last woman told me that she was not getting a warm and fuzzy feeling from me.
I was there to get a job not kiss her on the lips for cripes sake! I have seen the employees at this store, and they are not friendly at all. I feel like I was unjustly treated. I really needed a job and still do. Maybe its because I am 60 yrs old or maybe she didn"t like me but it was just unfair to be treated like that.
The complaint has been investigated and resolved to the customer’s satisfaction.
I do not work for wallmart but the "WARM AND FUZZY FEELING" is exactly what I look for too. The current employees may be unfriendly but perhaps this is exactly what they want to change.
weedeater tap and go wlt24
I bought a weedeater at walmart in june 09, the so called salesman said they carried the parts. According to my manual they are supposed to carry all parts. I couldnt get new spools, and the weedeater wont charge only used it a month and a half, in a small area, once aweek by an old lady. So walmart should be giving refunds or replace the weed eater, other wise they are not standing behind their merchanise, and dont care about their coustmer. This has got to stop, we cant afford this kind of buying,. I craiter
The complaint has been investigated and resolved to the customer’s satisfaction.
If you have the receipt for the weedeater, Walmart wil probabably refund your money. The return policy on that item I believe is 90 days, unless it is posted somewhere. I have seen a pair of rose clippers (VERY BIG ONES) returned after the season and it was still within the return date and a refund was given. I have also seen used garbage cans returned.
won't fix under warranty
Bought a GPS with an ext warranty at Walmart and with less than 2 months left on the extended warranty it stopped working. First only half the screen was visible then the next day the entire screen was black with a redline at the bottom.
Mailed to company and it was returned "LED screen broken" unrepairable" "return to customer unrepaired".
I called and they said it had been dropped. It HAD NOT and told them that it hadn't been dropped and there was no crack on the screen. They said the crack was internal. How convenient. They find something wrong with an item that only they can see. Could it be they decided with only 2 months left 'why bother'? Sick of Walmart. Sam Walton would turn over in his grave with their deplorable customer service lately.
Now it's my word against theirs and since they can fix it or not - it won't be fixed. They received ext warranty $ with NO service.
I will never buy anything electronic at Walmart again! Getting close to not shopping there at all. Less of a headache shopping at other stores, not worth the small savings shopping at walmart anymore.
The complaint has been investigated and resolved to the customer’s satisfaction.
unfair treatment
I work outside at Wal-Mart Store #3570 in Evans, Georgia as a "Cart Pusher". I have been in this position for 6 and a half months with no complaints or coaching aside from a verbal coaching concerning attendance which primarily stemmed from repeatedly getting sick in the colder weather in January. That coaching serves as a warning more than anything else. I...
Read full review of Walmart and 5 commentstomato blight
Walmart, Lowe's, and Home Depo can not be bothered to check the quality of the cheap plants they offer. As a result tomato blight has taken over the North East US. I personally lost more than $50.00 of high quality Burpee plants that had been thriving. And of course because I knew better than to buy from these retailers I am out the money, the hard work, and the joy that growing your own food provides. When you're paying $3.00 apiece for gassed, flavorless, mealy, slave labor harvested tomatoes you know who to thank.
Dumb is putting in your two cents without knowing what you're talking about.
Maybe you need to do some research about things before you shoot off your mouth Jgracey. I have spent over a month talking with my local cooperative extension. I also contacted the wholesaler who firmly points the finger at these retailers. Why not keep your uneducated comments to yourself.
The complaint has been investigated and resolved to the customer’s satisfaction.
I used to work in the garden dept at Walmart and I did reject and send away two shipments of bug infested plants. I was new to the job and wanted to do a good job. I was talked to by managment and was told to just recieve the shipment no matter how bad the plants were. You get what you pay for. I shop at Walmart as a last resort when I can not find the item any other store. In our town Walmart got a 10 year subsidy to pay no property taxes. Corporate thugs who are willing to take any subsidy that they can get for more profits. Capitalism at its best. Boooyahhhhhhhhhhhh. Corporate welfare just gotta love it.
I hardly think the blight is due to these stores. Tomato blights strike sometimes every 3rd year, regardless of where the plants or seeds come from. That's about the dumbest thing I've heard in a long time. A lot of time blight is caused by too wet weather or too cool weather, or both, among other things.
Even perfectly healthy plants can develop blight when conditions are right.
return of merchandise
I bought a dirt devil vacuum at local WalMart. It did not work so I took it back 2 weeks later, after trying to use it twice. I did not have the receipt, but had my credit card transaction statement. WalMart told me that Dirt Devils policy is returns only with a receipt and that I could contact them. I did and was told that they could only refund my money...
Read full review of Walmart and 6 commentsterrible experience
She dragged my brand new clothes across the filthy conveyor belt, leaving skid marks even i asked her to pull them from the little carry basket. She says "Company policy" and continues to dirty up the new summer clothes. #2 Loose a validation ticket at Long Beach Wal*Mart and pay $8.00 even if you have a recipt showing your recent purchase. Even if you shop there all the time. If you don't have $8.00 in CASH You get to hold up traffic and let the parking attendant write down all your personal data, so you can get a check or money order via snail mail with 42 cent postage to the City of Long Beach. I'm done with Walmart. I'm getting a COSTCO card and shopping in Signal Hill!
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm forever amused by the idiot customers that just about give birth over having things touch the conveyor belt. I can almost guarantee that the hands handling those clothes are filthier than the belt. *rolls eyes* Jesus christ almighty.
coupon offers and regulations
I am very upset with the sales people at this walmart studio. My neighbor and I went to the studio together since I don't drive...her name is Hilda Morgan (not her real name ), she had her daughters pictures done and I had my grandson's taken, both children were riding in the same shopping cart and because we went there together only one of us could use a coupon.This is just wrong she should receive some of her money back or a complimentary portrait package because of the economy being what it is and due to me not being able to drive we often go places together and this is just NOT fair ...I could understand if we were related (1 coupon per family or something like that) but that does not even apply to this situation.If I went there on public transportation (bus )would I NOT be able to use a coupon because someone else on the bus did ? If you do not make this right I will be going to a portrait studio other than Walmart from now on and I have been using Walmart studio now for almost 13 years.
The complaint has been investigated and resolved to the customer’s satisfaction.
Alot of people come in together family or not, and when you go in a group your going to get screwed. You're better off going on your own. Depends on what your buying though. Yeah it sucks.
credit card complaint
I had gotten a credit card from you about 4 years ago and my credit limit was $400. Last month i got a notice my limit was changed to $180. I would like to know why. I have used your card very wisely for gas and have always payed my bill on time. Is this how you compliment and good customer. Please come back with a good explenation on why I am being punished for paying my bill on time
Barbara
The complaint has been investigated and resolved to the customer’s satisfaction.
They did the same thing to me. I had my card for over a year and was never late. When I got my tax refund I decided to pay it off. After that they lowered the limit.
i paid my bill on time never late and the lower my credit i was 30 dollar short i made a pay i made a payment of 35 dollars i would have caught it up the casher got 35 dollar because they said one of my credit cards was not working and it had available balance she did that twice when i was making a payment and cause a short payment it was nt my fault herman s marshall 1954 i will catch it up asap in 2 payments 8/2/17 and due date
Walmart Reviews 0
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About Walmart
Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
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Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
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I worked there also and had a male employee as I am a female start harrassing me sexuall. So in result I told the assistant store manager and they did nothing. Their solution was putting me working the same hours as him where I had to go back and forth from his department. Finally I spoke up and told him he needs to figure out where to place me because I do not want to work with this employee and his answer...well stockers work everywhere he won't bother you. So I did the next best thing and decided it was time to leave. Mind you I only worked there for maybe 3 weeks.