Walmart
Reviews and Complaints

I am a regular customer who does my groceries at Walmart boardwalk every weekend. I spend anywhere from 200 to 300 dollars weekly. But after today I will take my money to another grocery store. I am sick and tired of when I am using self scan area that 1or 2 employees are Watchung my every move as if I was a thief. Every week I get approached by the same damn employee asking me about a Walmart credit card, but yet her eyes are on my screen instead of my face. Today topped the cake for me and this is the reason I am taking my hundreds of dollars weekly to another grocery store. Today I was approached by an employee, who after 10 mins of watching me like I'm a damn thief, tries to tell me I forgot to scan some items. I told her to open her damn eyes if she wants to be the grocery police and make sure she has her facts right before approaching a customer, I showed her the screen and proved to her that I did scan those items.

Why in the hell would my grocery bill today be 270 dollars if I was stealing from you.

You guys truly need to learn how to treat loyal customers properly or maybe train your employees properly.

AND BELIEVE ME IF I DONT RECEIVE A RESPONSE TO THIS COMPLAINT I WILL MAKE IT VIRAL, because us people who actually spend our hard earned money at your store deserve respect and consideration, as the thieves who come to your store daily walk away Scott free!

I have initiated a dispute with this Walmart debit to my Wells Fargo credit card. This was not my purchase. Please explain why I was charged. I would be interested in Walmarts order, shipping and handling of the purchase I am being charged for. There can be no evidence of this order being shipped or received, because Walmart had canceled this order and provided me a complete refund well before any shipping could have taken place.

Order details - Walmart.com
01/19/23
01/19/23
WALMART.com [protected] [protected] AR#24445000K5SB5AETF
$59.13
Details:
Billing location: [protected], AR
Purchase Mode: MANUALLY ENTERED
Ronald Simons
1000 Choate Place Circle
Pea Ridge, AR 72751

Why are there so many containers on the parking lot at the Exeter Township, PA WalMart? There are at least 40 on the lot. Was told that they are full of merchandise. Is that why the store shelves are not stocked. They don't seem to be going down. Looks like more and more on lot. That's crazy. I was told by another store that someone filling on here also reported it. Just thought you should be aware of this. I also liked when the shelves were stocked overnight. Half of the store aisles are blocked with pallets of merchandise.

I have been trying to order Great Value Tater tots of 5 lbs., but ALL the Walmart stores in Lincoln, NE, don't have them. So I wonder if they decided to stop carrying them. Also, they quit carrying a lot of plant-based products such as "beefless" pot pies and Quorn "chicken" fillets (unbreaded). They need to bring back a lot more vegetarian options that we can afford! Who would buy a bag of four vegetarian burgers for $8? Too much for those who are vegetarians on fixed incomes!

My AMEX card was charged by the listed Walmart Pharmacy.

1st. When I ordered the Scripts online the Online Listing showed different prices than what was charged.

2nd. I never picked up the scripts at the Pharmacy "in time" and thery should have been restocked and my AMEX credited.

3rd. I know they were replaced back " into stock " because I picked up different scripts yesterday 2/4/2023 and the Counter person - upon looking up my info - said NOTHING about "another order" being available.

Jan 24, 2023

$545.44

3600 WASHBURN WAY

KLAMATH FALLS, 97603, OR,

UNITED STATES

541.885.6890

Card Member: LIONEL COX

On February 3, 2023, my physician from Samaritan Family Medicine Resident Clinic electronically sent Walmart Pharmacy, Corvallis, Oregon, a refill prescription for my Oxycodone 10mg pain medication. When I called the pharmacy at [protected] to find out when my prescription would be ready, I was told the pharmacy did not have sufficient quantities of my medication available to fill my prescription as required. I was told I would have to wait until Monday, February 6, 2023, or even longer because the pharmacy had to order more of my medication. This is completely unacceptable especially for controlled substance medications due to the tight restrictions placed on such prescriptions. Due to these tight controls, when my prescription is due for refill, it is because I am totally out of this specific medication (i.e., Take 5-tabs per day; 70-tabs; 14-day supply) because of my strict adherence to my physician's orders per this specific prescription. I am a longtime patient of this Walmart Pharmacy in Corvallis, Oregon, and I get this specific medication refilled every month for more than 6 years. I am well known at this pharmacy. This is the seventh time this has occurred. Normally, I am forced to recontact my doctor and have them send my prescription to another pharmacy like Rite Aid so I can get my prescription immediately filled without further delay. Unfortunately for me, the refill was due today, Friday, February 3, 2023, and none of my medical team will be available until at least Monday, February 6, 2023, to send this prescription to another pharmacy. Due to the gross willful negligence of this pharmacy in failing to order and have available sufficient quantities of this medication to refill my medication when due, partial fills are not allowed due to the Class 3 controlled substance status of this medication, I am now being forced into involuntary narcotic withdrawals with severe risks to my health & life. This pharmacy must be held accountable for its continued negligence since this is now the seventh (7th) time this exact thing has occurred with me and this specific medication. Certainly, the pharmacist in charge must have some clue as to how much of this medication they must order each month and have available on hand each month for refilling my and other peoples' prescriptions for this specific medication (Oxycodone 10mg). Desired Outcome: I would like to say make sure this sort of thing does not ever happen again to me or anyone else who gets their prescriptions from Walmart Pharmacy, Corvallis, Oregon, but I'm just wasting my time because this continues to occur (x 7) over and over. I should be awarded general, financial, and punitive damages (minimum $10,000.00) for the extreme pain and suffering I am now being forced to endure due to the gross negligence of this Walmart Pharmacy to have a sufficient amount of this medication to fill my refill order exactly when it is required and due. I normally am forced to do the pharmacist's job every month and call the pharmacy 7-10 days before my refill is due to make sure they order and have available sufficient quantities of this medication (10mg Oxycodone) to completely fill my physician's refill order. I was unable to do that this month due to a change in physician and this situation subsequently happens again. I shouldn't be forced to call this pharmacy in advance every month to ensure my medications are available when due. I pray I will be ok this time, but there are no guarantees. I could lose my life, or at a minimum, end up in the hospital or Emergency Room where no one wants to go in this age of COVID-19. No one should be forced to suffer withdrawals, anxiety/panic attacks, and severe clinical depression because of someone else's negligence in properly & timely doing their required job. If I am forced to file a civil lawsuit for damages, the amount of $10k, I am sure, will be much greater as I was advised previously by legal counsel.

We're sorry, we had to cancel some items

Unfortunately, it looks like we’re unable to deliver order [protected] to your address due to location or carrier restrictions, so we had to cancel. We’re very sorry we didn’t catch this sooner.

Don’t worry – you weren’t charged for this order. You may see a temporary authorization hold on your card, but your bank should release it in a few days.

No. I contracted with Walmart.com for items to be delivered by a date they set. They agreed and took the money from my account, accepting the contract. They cannot then "cancel some items" without my express acceptance as I have already incurred a cost to research the items, a cost to place the order, a cost to try to find an order stated to be delivered on a fixed date, a cost to discover Walmart.com attempting to cancel a contract, a cost to investigate the attempt, and a cost to attempt to resolve it, and a cost to have to pursue whether the money has been refunded. It cost me literally 1.75 hours or $218.75 to attempt to recover a purchase of 236.64.

Jan 27, 2023 | Order# [protected]

Ran over a screw and it couldn't be patched, so bought a tire from Walmart. Paid $10 for road hazard warranty. A month later, blew out the tire on the highway. The entire tire was gone when I pulled over. I put on a spare, drove to Walmart... and the warranty saved me $25 on a new tire... So I paid $95 instead of $120. What is the purpose of the warranty then? Less than a month later? Not even 50 miles put on the new tire.

I recently went to Walmart for my usually shopping that normally would cost me about 200 dollars but on Saturday it was double that I spent a little over 400 dollars. I'm on a tight fixed budget and this inflation is killing me I have a teenager that I'm trying to feed healthy food too but it's so expensive I now can't afford to pay for anything else that I may need throughout the month. I'm in complete shock that the prices of food have doubled in price it's carry and walmart I supposed to be a cheaper place to shop.

Mcalester Oklahoma SuperCenter #151
25th Jan. 2023 3:13 pm
Manager: Hannah
Cashier: Vani

Arrived at approximately 10:30 am after dental appt when my spouse sent me photo and information for the Keurig K-Duo Essentials Single
Serve K-Cup Pod & Carafe Coffee
Maker, Black, for $109.

My spouse then sent me a photo and all information that showed the exact same from our hometown Walmart Supercenter Stigler, Oklahoma #276 for $45.

Gave cashier my VA exemption and showed the product and price. Cashier Vani called manager who stated” Walmart no longer does that” produced Walmart online for price match policy. So after checking out called complaint dept, spoke with Kinsey who confused me more. Stated if system took price, they had to price match, but then stated up to manager if she wants to price match. I stated that makes no sense, so if manager says no on every price match, the customer gets nothing. That’s not right, that is false advertisement. Asked for her name, said have a good day.

The shelf tag for 375ml Pendleton whiskey read something like $10.27. It rang up for over $14 dollars. Alaska has no sales tax and the city of Kenai, AK, where this happened, has a 6% sales tax. My expectation was that it would be under $11.00.

I asked if the shelf tag was in fact not correct. The cashier looked at it, looked again at the register display, took the tag down and told me she could not do anything about the incorrectly displayed price. I asked for the on-duty manager. He arrived and made a call. He informed me that there was, indeed, nothing that could be done. "Federal regulations." I then asked for the store manager's name and when the store manager would be in so that I may speak to him or her. I received the manager's name and number. I asked when they were next in store. The on duty manager didn't know when that would happen. He believed that it might be a week or so. I then asked if he could give me the difference off the other groceries I had just purchased. No, it wasn't possible to do that without him being fired.

I my experience when this sort of thing happens in a reputable store, they understand that it was their error not customer's, and make it right. Walmart had no intention of acting responsibly.

I left very unhappily without buying the liquor.

Purchased a WalMart gift card in person on 12/19/2022 at the Walmart in Georgetown, Tx. The card appeared to be intact and was activated for $100 in the store that day.
The card was immediately brought home and remained in our spare bedroom until it was given as a gift on 12/25/2022.
When the gift recipient tried to use the card he was told the funds were spent on 12/21. That’s not possible since I physically had the card until 12/25.

Walmart was contacted and a ticket was opened for a compromised card. Ultimately WalMart refused to assist, citing their Gift Card Terms & Conditions. The Terms & Conditions don’t even address compromised cards. I feel like I have been defrauded by Walmart. I am currently disputing the charge with my credit card company.
Beware of buying Walmart gift cards!

I drove from my home to the Eldorado Walmart location to get some children’s cold medicine for my child. I arrived at the door at 10:40 the door was locked and an employee at the door told me they were closed. Looking at the store hours posted at the door indicating that it was open till 11 pm I asked to speak to a manager. The employee came back and said she was coming. After waiting 10 minutes, Suzan the team leader comes to the door. I tell her that the store hours are clearly open till 11pm. She tells me that they want to go home early and to come back tomorrow. Being that Walmart is the only store in town I had no choice but to let my child suffer without cold medicine.

Order # [protected] is not a valid charge as it charges me for two additional Boston creme cakes which were not delivered to me. This order is also shown as a curbside pickup, which never occurred. My complete order was delivered, not picked up.

Also, my financial institution did not place a hold on my account for $40.82, Walmart did.
Here are the facts:
This is the ONLY valid order:
Invoice Order # 2000106-[protected]: 2 Boston Crème cakes
2 candles
1 sheet cake
Total Charge: $54.98
This is NOT a valid order:
Invoice Order # [protected]: 2 Boston Crème cakes
Total Charge: $19.95
My account was debited for the following amounts:
$2.16 – Walmart has provided no explanation for this debit.
$40.82 – Walmart has provided no explanation for this debit.
$54.98 – This appears to be the only valid charge which is itemized on an invoice.
Total Amount Debited from My Account: $97.96
Total Amount of ACTUAL Order: $54.98
Total Amount Walmart Owes to Me: $42.98

I advised Walmart via email that I expect to be refunded in the amount of $42.98 within 48 hours of this email being sent to them.

After spending a little over half of a $50 gift card. My card declined so I called the Cust service number, entered my card Info and was told there was no balance remaining. Big what? So I checked my activity for 30 days and all seemed correct accept totaled only $29.80. So I attempted to call back and the system no longer recognized my card information after re-entering it 3 times. Answering system hung up on me. I called back and still did not recognize the card.

This store is always understocked and out of everything, especially name brands. This has been going on for quite some time. We wind up having to go to the store in Woodstock IL 15 miles away to get anything we really want. It seems like they just stock basics and only great value brands for the most part. This store has really become a disappointment. Very poor management.