Walmart
Reviews and Complaints

I bought an item from Walmart. I went to return it but they said it was a third party and I had to deal with them. I contacted them and they said send it back to them and I did. I had to pay for the shipping. I got the email that they received it and refunded me. I never got the refund. I have called them many times and they tell me it was sent to Walmart. I've been going back and forth with both and have not been refunded.

Took my film to Walmart photo dept July 2022, when I went to pick up my photos I was told come back next Tuesday that they weren’t back yet. This happened every week I would go back for over 3 months driving 23 minutes each way. Finally mgr called me and said fedex lost them, I’m on social security and it cost me money I didn’t have and time and more important my memories to be told fedex lost them and that’s it

On 11-05-2022, between 4pm to 5pm, Mayfield store in KY. I came over to the auto service center to ask bout making a key and balance the tires. I got a service tech that came up to me with a very disrespectful attuited the second I brought up the key first. He said, "I didn't know what I was talking about with the chip inside" and refuse to make me the key. (what he didn't know was I knew their wasn't a chip). so I was nice' let it go, but no he continued with his attuited, he said the front passenger tire was bad and he couldn't do it. so I ask him "can you do the others please". He got pissed, then he said ok? when he was doing the car, walking around the store and started to think. "is this guy on drugs?" it started to worry me, because, he was not acting normal. so their done and I cash out. window was down on the drivers door and I got in. I was the only person there. and the service tech that gave me a disrespectful hard time with another tech was in the middle of the garage. I look at the paper the car, look up, saw him say (and heard him) "[censored] don't know how to read a ticket!". I test the car and came back, to find the other standing and ask him where's the manager? he said tomorrow in the morning. I explained to him that this wasn't right what happened. I kept cool and left. the guy was in the window at your service area now and thought it was funny from what it look like when I was in my car. (later, I had the tire that he said "it was bad". theirs nothing wrong with it.)

There is no real assistance offered. They won’t provide answers for lack of services and talk of escalations to management and other teams, but nothing is ever done. They talk you in circles until you just give up and leave them alone. I have my neighbor across the street that can have their Walmart groceries delivered with Walmart+ and have for the last 2 years, but they claim my area is not available. Also, my parents are over a mile further from the store and they receive deliveries. No one will take ownership of the problem or even attempt a fix. The customer service line states it is a store issue, but the store states I need to deal with customer service.

On October 4th 2022 I bought a Moto 5g styles phone at Walmart, it is a Tracphone, on November 2nd 2022 the phone quit working altogether I called Tracphone around 4:00 PM they said they would e-mail me a return label and gave me a ticket # [protected]-5. I checked my e=mail around 4:30 and I did not receive any e-mail, I called Tracphone back around 5:30 PM and talked to another agent who said they had the e-mail wrong and he was resending the return label. The next day I checked my e-mail and there was no e-mail from Tracphone. On November 3rd I called Tracphone again in the morning and talked to another agent, gave her a different e-mail and I received the e-mail right away but was unable to open the return label to print out the label, so I called back later that day and spoke to another agent who said he would resend the e-mail and also mail me a label, that was over a week ago, I have no e-mail from Tracphone and no return label was mailed to me. I have called Motorolla about this issue and they said my phone was a Tracphone and I had to go through them. In the meantime I have had to Purchase another phone

Dear Sir or Madam:

I am writing this letter regarding a service I received from WALTMART.

My tires have a roadside contract on them both of my tires pick up a nail I return to the store to get them fix, they put my car on the rack for about an hour while I waited I saw the technician gathered with the service manager talking about my car I went and ask what the issue was with my car not being work on I was yelled and ask to get my car and leave the store by a rude lady I retrieve my car and left. I contacted customer on August 11,2022and explained that the service unsatisfactory. response was I will be receiving calls from the service manager and store managers Reyna Garcia or Elise Vasquez I am still awaiting their call this is my REF#[protected].

I paid $164.00for this service. payment was made by credit card the name of my credit card is CAPITAONE.

I would appreciate your assistance in resolving my complaint. I would a full to receive a full refund from WALTMART of the cost of service in the amount of $364.00 and other charges.

I look forward to hearing from you soon regarding my problem. I would like to receive a response from you within 5days.

please contact me if you have questions or need additional information. I may be contacted by e-mail at [protected]@hotmail.com.

Sincerely,

Edson E Frederick

THIS MATTER WAS NOT RESOLVED NEVER RECEIVE ANY COMMUNICATION FROM THE COMPANY

Can't get trhu to walmart headquarters about missing items in my online order. For week i've been getting the dee dee det sound. For th button option they say to select. So there fore I cant not get my refunds on the products I didnt recieve about $30 dollars worth.

Yocada sponge mop with 41-53 inches long handle home commercial use easily dry wringing tile floor bathroom cleaning with squeegee and extendable telescopic with total 1 sponge mop head, green

(4.9)

4.9 stars out of 14 reviews

14 reviews

$19.89

Cousindiy

Diy sparkle stretch cord fiber string, 25 yd, 5 color assortment

(4.0)

4 stars out of 24 reviews

24 reviews

$3.38

Price when purchased online

Buy now diy sparkle stretch cord fiber string, 25 yd, 5 color assortment

Buy now

Add to cart

Actual color:blue

Selected, blue, $3.38

Blue

$3.38

Ig thin filigree fishhook earring

(4.7)

4.7 stars out of 3 reviews

3 reviews

$3.88

Bought a 70" Samsung tv from Walmart. TV has an internal cracked screen. Samsung will not repair or replace, they said we did it. Really, we handled the tv as carefully as possible. I think the damage was from shipping and handling. If these tv's are that fragile then Samsung should have it delivered and set-up it up themselves. So, the Samsung warranty is worth nothing, like a bag of stones. Very disappointing to pay so much a damaged product and get no warranty. I was a good customer, bought 5 tv's and appliances. They have not only lost a customer, but I certainly will spread the word far and wide how Samsung does not stand behind their products and they get Walmart to sell off the damaged ones.

Every person put here at pick up have been waiting very long times for their pickup orders that were supposed to be ready. I have been out here over 45 minutes waiting. This is absolutely ridiculous. Noone would even pick up the phone and I called back to back for 30 minutes before finally getting out of my car and talking with an employee and then he "checked me in" but now I've been waiting 20 more minutes and still no order.

Deliveries from store (Palmyra PA WM) are done incorrectly purposely.

In a lengthy time frame four (4) deliveries have been left at other residences with a picture posted but definitely not my house.

A house number is prominently displayed for all to see except the blind in quite large digits. The store is staffed with locals who are familiar with this small rural community as several live here. The most recent drive by scam was messaged to my phone as having been delivered. Immediately checking discovered a veranda void of packages. Several uses afterward a second (2nd) message tells if an attempted delivery and another will be scheduled.

WM customer service advised contacting the store. The store says to call Cust Serv. RoundRobin flimflam with the store protecting their friends. Does WM hire illiterates unable to read simple house numbers and street names? QUITE NOT so who does what to the person with my merchandise driving past but returning to the store with it? Left in the lurch needing items means going there to purchase plus doing without until then. Will WM corporate reprimand and correct those responsible for lack of duties. No word from WM as of today Nov 06 2022 Sunday on a replay.

Doubt this complaint will yield results. Prove me wrong prior to another deliver person lying with

"attempted delivery".

Suggestion; Hire honest individuals with integrity and dump the ones taking a ride to view the scenery.

The following is very typical how people at Walmart. ca are so inadequate & incompetent in resolving a supposedly small refund issue
"Walmart. ca
Thu, 3 Nov, 14:29 (22 hours ago)
to me
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days. Thank you for allowing us to be of service to you.
Question Reference # 221102-00xxxx
Subject
cnx - MP - Refund > Refund not received - Escalated - 03- ON
Response By Email (Nadhiya-CNX) (11/03/2022 02:29 PM)
Hi (my name)
 
We wanted to give you an update on your recent case (reference #).
 
Order # 82722xxxxxxxx
 
We are sorry to hear that you haven't received the refund
We have refunded you on 11th Oct and that would usually take 5-7 BD to reach your original payment method sometimes it can take upto 1 billing cycle depending on your financial institutions, please check your statement or with your financial institutions
 
If you have any additional questions, please contact us directly at1-[protected] or through live chat to speak to one of our Customer Care agents
 
Sincerely,
Your Walmart Customer Care Team
Contact Us:
[protected]
heretohelp. [protected]@walmart.com
[ — 002:000924:25964 — ]
(my email)
Thu, 3 Nov, 14:50 (22 hours ago)
to Walmart. ca
YOU KEEP TELLING ME THE SAME THING> I REPEAT< REFUND IS NOT RECEIVED & MY BANK CONFIRMED THIS REPEATEDLY — NO REFUND RECEIVED!"

I have contacted Walmart two times with a request for replacement or refund and was told that the manufacturer would contact me with in two days on October 6, 2022. Nothing has happened either by Wiscky or Walmart to date as of October 30, 2022.

I am disabled and depend on the machine to function which it is not doing cutting me at a health risk.

Please resolve this matter as soon as possible.

Thank you,

Robert Bruno Sr

W127N6232 Sumac St

Menomonee Falls, WI 5305

We buy everything's in Walmart by interned because we are disabled, we always check the bank account we were very disappointed with this store return few things for different issues we didn't find the return money from Walmart.

We want to denounce this issue because money is tied, especially for sick people like us.

Furthermore, we really but if they don't give the money back we are going to stop buying in Walmart star buying on Amazon, nobody never had problems with returning money.

I want people to check their return money from Walmart to be sure. They have been doing for a long time, I don't know if it is Walmart or some employer, but they have to give the money back.

It is very sad they do this scams to disabled people, but we're not going to stop until this situation be clear.

Maritza Renfrew.

I Oder tires there because there cheap and I was told they would come in 1 day when it took several days I made my install appointment the tire came in and they canceled it thought they were not in and now I have to wait 2 days cause that’s the soonest when I did not cancel my appointment I’m very mad I will not ever get tires there I was lied to .

I purchased a SecureSpend gift card from the Southaven, MS (walmart) store.

ID 7RGZ3095006 - this is the transaction code.

When the card was to be used - it was found that the card had been hacked.

The amount was 350.00 - purchased on 9/10/2022

2 transactions were recorded - one in FLORIDA to fanclub.com. It was 301.00

and a 2nd one in Arkansas for 47.00.

These were done over the internet. I live in Mississippi. I did not make these transactions and I am struggling to get my money back.

I have called Vanilla Mastercard to get this done. I am just delayed or wait on hold for hours.

got email from walmart canceled 10-23-22 by walmart no charge for order

then another email said to pickup order 10-24-22 between 11am-12pm went

sat 3 hours 4 employees lied to us about getting the food ready after the 3 hours

Thay said not a thing could be done. so we left not a happy customer. still have

emails and thay took pic of it and all above is how it went gardendale al

johnny king

I received and email from On Monday, October 24, 2022, 2:45 PM, 𝐖𝐚𝐥𝐦𝐚𝐫𝐭 wrote:

𝚈𝚘𝚞 𝚑𝚊𝚟𝚎 𝚠𝚘𝚗 𝚊𝚗 𝙺𝚎𝚞𝚛𝚒𝚐 𝙲𝚘𝚏𝚏𝚎𝚎 𝙼𝚊𝚔𝚎𝚛

I thought it was from Walmart from it was a scam email and I was charged: When i called them right away they refused to refund and my bank cant return. I had to cancel my debit card because they said I would be charged the $97.73 monthly.

Source: ASI/0170

732361 CHK PREAUTH SIG RAEVENKINDKETOCO [protected] NJ [protected] 732361 Oct 24, 2022

3:28 p.m. Oct 27, 2022

1:28 a.m. ($6.95) ($6.95)

Source: ASI/0170

5121 CHK PREAUTH SIG HOIYAHZESTY.XYZ [protected] AR [protected] 005121 Oct 24, 2022

3:28 p.m. Oct 27, 2022

3:28 p.m. ($97.73) ($97.73)

Dear Sir or Madam:

I am writing this letter regarding a service I received from WALTMART.

My tires have a roadside contract on them both of my tires pick up a nail I return to the store to get them fix, they put my car on the rack for about an hour while I waited I saw the technician gathered with the service manager talking about my car I went and ask what the issue was with my car not being work on I was yelled and ask to get my car and leave the store by a rude lady I retrieve my car and left. I contacted customer on August 11,2022and explained that the service unsatisfactory. response was I will be receiving calls from the service manager and store managers Reyna Garcia or Elise Vasquez I am still awaiting their call this is my REF#[protected].

I paid $164.00for this service. payment was made by credit card the name of my credit card is CAPITAONE.

I would appreciate your assistance in resolving my complaint. I would a full to receive a full refund from WALTMART of the cost of service in the amount of $164.00 and other charges.

I look forward to hearing from you soon regarding my problem. I would like to receive a response from you within 5days.

please contact me if you have questions or need additional information. I may be contacted by e-mail at [protected]@hotmail.com.

Sincerely,

Edson E Frederick