Walmart
Reviews and Complaints

On October 4th 2022 I bought a Moto 5g styles phone at Walmart, it is a Tracphone, on November 2nd 2022 the phone quit working altogether I called Tracphone around 4:00 PM they said they would e-mail me a return label and gave me a ticket # [protected]-5. I checked my e=mail around 4:30 and I did not receive any e-mail, I called Tracphone back around 5:30 PM and talked to another agent who said they had the e-mail wrong and he was resending the return label. The next day I checked my e-mail and there was no e-mail from Tracphone. On November 3rd I called Tracphone again in the morning and talked to another agent, gave her a different e-mail and I received the e-mail right away but was unable to open the return label to print out the label, so I called back later that day and spoke to another agent who said he would resend the e-mail and also mail me a label, that was over a week ago, I have no e-mail from Tracphone and no return label was mailed to me. I have called Motorolla about this issue and they said my phone was a Tracphone and I had to go through them. In the meantime I have had to Purchase another phone

Dear Sir or Madam:

I am writing this letter regarding a service I received from WALTMART.

My tires have a roadside contract on them both of my tires pick up a nail I return to the store to get them fix, they put my car on the rack for about an hour while I waited I saw the technician gathered with the service manager talking about my car I went and ask what the issue was with my car not being work on I was yelled and ask to get my car and leave the store by a rude lady I retrieve my car and left. I contacted customer on August 11,2022and explained that the service unsatisfactory. response was I will be receiving calls from the service manager and store managers Reyna Garcia or Elise Vasquez I am still awaiting their call this is my REF#[protected].

I paid $164.00for this service. payment was made by credit card the name of my credit card is CAPITAONE.

I would appreciate your assistance in resolving my complaint. I would a full to receive a full refund from WALTMART of the cost of service in the amount of $364.00 and other charges.

I look forward to hearing from you soon regarding my problem. I would like to receive a response from you within 5days.

please contact me if you have questions or need additional information. I may be contacted by e-mail at [protected]@hotmail.com.

Sincerely,

Edson E Frederick

THIS MATTER WAS NOT RESOLVED NEVER RECEIVE ANY COMMUNICATION FROM THE COMPANY

Can't get trhu to walmart headquarters about missing items in my online order. For week i've been getting the dee dee det sound. For th button option they say to select. So there fore I cant not get my refunds on the products I didnt recieve about $30 dollars worth.

Yocada sponge mop with 41-53 inches long handle home commercial use easily dry wringing tile floor bathroom cleaning with squeegee and extendable telescopic with total 1 sponge mop head, green

(4.9)

4.9 stars out of 14 reviews

14 reviews

$19.89

Cousindiy

Diy sparkle stretch cord fiber string, 25 yd, 5 color assortment

(4.0)

4 stars out of 24 reviews

24 reviews

$3.38

Price when purchased online

Buy now diy sparkle stretch cord fiber string, 25 yd, 5 color assortment

Buy now

Add to cart

Actual color:blue

Selected, blue, $3.38

Blue

$3.38

Ig thin filigree fishhook earring

(4.7)

4.7 stars out of 3 reviews

3 reviews

$3.88

Bought a 70" Samsung tv from Walmart. TV has an internal cracked screen. Samsung will not repair or replace, they said we did it. Really, we handled the tv as carefully as possible. I think the damage was from shipping and handling. If these tv's are that fragile then Samsung should have it delivered and set-up it up themselves. So, the Samsung warranty is worth nothing, like a bag of stones. Very disappointing to pay so much a damaged product and get no warranty. I was a good customer, bought 5 tv's and appliances. They have not only lost a customer, but I certainly will spread the word far and wide how Samsung does not stand behind their products and they get Walmart to sell off the damaged ones.

Every person put here at pick up have been waiting very long times for their pickup orders that were supposed to be ready. I have been out here over 45 minutes waiting. This is absolutely ridiculous. Noone would even pick up the phone and I called back to back for 30 minutes before finally getting out of my car and talking with an employee and then he "checked me in" but now I've been waiting 20 more minutes and still no order.

Deliveries from store (Palmyra PA WM) are done incorrectly purposely.

In a lengthy time frame four (4) deliveries have been left at other residences with a picture posted but definitely not my house.

A house number is prominently displayed for all to see except the blind in quite large digits. The store is staffed with locals who are familiar with this small rural community as several live here. The most recent drive by scam was messaged to my phone as having been delivered. Immediately checking discovered a veranda void of packages. Several uses afterward a second (2nd) message tells if an attempted delivery and another will be scheduled.

WM customer service advised contacting the store. The store says to call Cust Serv. RoundRobin flimflam with the store protecting their friends. Does WM hire illiterates unable to read simple house numbers and street names? QUITE NOT so who does what to the person with my merchandise driving past but returning to the store with it? Left in the lurch needing items means going there to purchase plus doing without until then. Will WM corporate reprimand and correct those responsible for lack of duties. No word from WM as of today Nov 06 2022 Sunday on a replay.

Doubt this complaint will yield results. Prove me wrong prior to another deliver person lying with

"attempted delivery".

Suggestion; Hire honest individuals with integrity and dump the ones taking a ride to view the scenery.

The following is very typical how people at Walmart. ca are so inadequate & incompetent in resolving a supposedly small refund issue
"Walmart. ca
Thu, 3 Nov, 14:29 (22 hours ago)
to me
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days. Thank you for allowing us to be of service to you.
Question Reference # 221102-00xxxx
Subject
cnx - MP - Refund > Refund not received - Escalated - 03- ON
Response By Email (Nadhiya-CNX) (11/03/2022 02:29 PM)
Hi (my name)
 
We wanted to give you an update on your recent case (reference #).
 
Order # 82722xxxxxxxx
 
We are sorry to hear that you haven't received the refund
We have refunded you on 11th Oct and that would usually take 5-7 BD to reach your original payment method sometimes it can take upto 1 billing cycle depending on your financial institutions, please check your statement or with your financial institutions
 
If you have any additional questions, please contact us directly at1-[protected] or through live chat to speak to one of our Customer Care agents
 
Sincerely,
Your Walmart Customer Care Team
Contact Us:
[protected]
heretohelp. [protected]@walmart.com
[ — 002:000924:25964 — ]
(my email)
Thu, 3 Nov, 14:50 (22 hours ago)
to Walmart. ca
YOU KEEP TELLING ME THE SAME THING> I REPEAT< REFUND IS NOT RECEIVED & MY BANK CONFIRMED THIS REPEATEDLY — NO REFUND RECEIVED!"

I have contacted Walmart two times with a request for replacement or refund and was told that the manufacturer would contact me with in two days on October 6, 2022. Nothing has happened either by Wiscky or Walmart to date as of October 30, 2022.

I am disabled and depend on the machine to function which it is not doing cutting me at a health risk.

Please resolve this matter as soon as possible.

Thank you,

Robert Bruno Sr

W127N6232 Sumac St

Menomonee Falls, WI 5305

We buy everything's in Walmart by interned because we are disabled, we always check the bank account we were very disappointed with this store return few things for different issues we didn't find the return money from Walmart.

We want to denounce this issue because money is tied, especially for sick people like us.

Furthermore, we really but if they don't give the money back we are going to stop buying in Walmart star buying on Amazon, nobody never had problems with returning money.

I want people to check their return money from Walmart to be sure. They have been doing for a long time, I don't know if it is Walmart or some employer, but they have to give the money back.

It is very sad they do this scams to disabled people, but we're not going to stop until this situation be clear.

Maritza Renfrew.

I Oder tires there because there cheap and I was told they would come in 1 day when it took several days I made my install appointment the tire came in and they canceled it thought they were not in and now I have to wait 2 days cause that’s the soonest when I did not cancel my appointment I’m very mad I will not ever get tires there I was lied to .

I purchased a SecureSpend gift card from the Southaven, MS (walmart) store.

ID 7RGZ3095006 - this is the transaction code.

When the card was to be used - it was found that the card had been hacked.

The amount was 350.00 - purchased on 9/10/2022

2 transactions were recorded - one in FLORIDA to fanclub.com. It was 301.00

and a 2nd one in Arkansas for 47.00.

These were done over the internet. I live in Mississippi. I did not make these transactions and I am struggling to get my money back.

I have called Vanilla Mastercard to get this done. I am just delayed or wait on hold for hours.

got email from walmart canceled 10-23-22 by walmart no charge for order

then another email said to pickup order 10-24-22 between 11am-12pm went

sat 3 hours 4 employees lied to us about getting the food ready after the 3 hours

Thay said not a thing could be done. so we left not a happy customer. still have

emails and thay took pic of it and all above is how it went gardendale al

johnny king

I received and email from On Monday, October 24, 2022, 2:45 PM, 𝐖𝐚𝐥𝐦𝐚𝐫𝐭 wrote:

𝚈𝚘𝚞 𝚑𝚊𝚟𝚎 𝚠𝚘𝚗 𝚊𝚗 𝙺𝚎𝚞𝚛𝚒𝚐 𝙲𝚘𝚏𝚏𝚎𝚎 𝙼𝚊𝚔𝚎𝚛

I thought it was from Walmart from it was a scam email and I was charged: When i called them right away they refused to refund and my bank cant return. I had to cancel my debit card because they said I would be charged the $97.73 monthly.

Source: ASI/0170

732361 CHK PREAUTH SIG RAEVENKINDKETOCO [protected] NJ [protected] 732361 Oct 24, 2022

3:28 p.m. Oct 27, 2022

1:28 a.m. ($6.95) ($6.95)

Source: ASI/0170

5121 CHK PREAUTH SIG HOIYAHZESTY.XYZ [protected] AR [protected] 005121 Oct 24, 2022

3:28 p.m. Oct 27, 2022

3:28 p.m. ($97.73) ($97.73)

Dear Sir or Madam:

I am writing this letter regarding a service I received from WALTMART.

My tires have a roadside contract on them both of my tires pick up a nail I return to the store to get them fix, they put my car on the rack for about an hour while I waited I saw the technician gathered with the service manager talking about my car I went and ask what the issue was with my car not being work on I was yelled and ask to get my car and leave the store by a rude lady I retrieve my car and left. I contacted customer on August 11,2022and explained that the service unsatisfactory. response was I will be receiving calls from the service manager and store managers Reyna Garcia or Elise Vasquez I am still awaiting their call this is my REF#[protected].

I paid $164.00for this service. payment was made by credit card the name of my credit card is CAPITAONE.

I would appreciate your assistance in resolving my complaint. I would a full to receive a full refund from WALTMART of the cost of service in the amount of $164.00 and other charges.

I look forward to hearing from you soon regarding my problem. I would like to receive a response from you within 5days.

please contact me if you have questions or need additional information. I may be contacted by e-mail at [protected]@hotmail.com.

Sincerely,

Edson E Frederick

I paid for custom made, prescription reading lenses that dr. James dimarco of their optometry office within the wal-mart location of n. Mesa street, el paso, texas, had prescribed. I paid almost $300 (three hundred dollars). I had to wait another 7-10 days for my prescription glasses to be made. When their staff called me over the telephone, left message for me to pick up my glasses, ready for pickup, the lenses were not made as prescribed, and the staff there wanted another $100 from me to fix it. I could only see clearly through the middle of the lenses, the surrounding area of the center of both lenses were blurred and were not custom fit tailored to the doctor's order. They misquoted the price to me, and wanted another $100 from me to fix it, in addition to waiting another 10 days. I said, no. I gave the glasses back, and in turn, their vision center staff refunded my money that i had paid at initial consultation. It seemed as though they were playing games with the time and monies of wal-mart customers that truly needed prescription glasses. Vision impairment is not a game and definitely not a laughing matter. Their vision centers have lots of complaints against them. Now, i understand why. Their optometrists gage prescriptions all wrong. There was some unprofessional behaviour between the optometrist and the folks working at their vision store that issues the glasses. The optometrist was not dressed like a professional doctor, he was dressed like a school teacher, rather than a doctor. My experience there was not good.

Rec’d wreaths 9/15 started a return which said said all free returns and it did not go through. I filed a dispute with PayPal, sent email to seller (YZHTSJ) he responded to return wreaths to address he provided. I paid $25 USPS to return, never heard back. PayPal denied my claim because they said I returned to the wrong address, I told him that I have the email where the seller told me to return. So now I’m out $25, the cost of the wreaths and the wreaths! I closed my my acct with PayPal I sent them numerous screen shots of proof of my case! I was charged $63.88 for the wreaths I would like my money back!

Purchased a Straight Talk activation kit and the scratch off pin # was damaged during my gentle and careful scratch off as instructed. Now the $35 card is useless without the pin # and Wal-mart won't refund according to their phone card policy. Legally, they are responsible for selling a defective product. I followed the instructions and the pin was still damaged (missing 2 digits).

This happened before with American Airlines gift card and they sent a replacement, like Wal-mart should.

I am sure that if I buy another Straight Talk card from Wal-mart and ask the store manager to scratch off the pin, the same thing would happen (damaged pin). I might need to do this to prove my point.

Hi, I purchased some items on 10/16 around 12:15 pm at the Waldorf Walmart for $35.81. I forgot the mini blinds I purchased at self check out. The next day I realized and went to the store. I couldn't find the receipt so the customer service lady used my credit card and found the purchase and verified the blinds. I asked what happens when someone leaves something behind and another women (supervisor?) said they put it back on the shelf. I was told security will have to look at footage and see if I actually left them behind and they would call me back. That was the 17th and haven't heard back. I tried to call but no one picks up. I ended up buying another one and would like a refund for the first one.

I do a lot of shopping at Walmart and .com and wouldn't lie about blinds that cost 10.00. If someone pays for something I would think it could be put in customer service for a few days in case someone comes back.

Janet Kontros

16403 Bealle Hill Rd

Waldorf, Md 20601

[protected]

on tuesday 10/11/22 i was placing an online grocery order... when i hit submit it advised me the time slot i had requested is no longer available and i need to pick another one so i did. when i hit submit again it says my card had insufficient funds. so i hit submit again and again insufficient funds. i had gotten a notification on my phone that funds was also taken off my cash app card. i check my ebt on your website and sure enough it you had already charged my card. i checked my balance on your website and the money was gone on my ebt card. it never gave me an order number or confirmation number, no email nothing. i contacted customer service several times for a week. they assured me it would be back on my card within 48hous. LIES... no they cant help me, i need to contact ebt. which i have done the amount posted to my ebt and funds removed. they refer me to walmart. walmart says they cant help me so im out 374.44 on my ebt and 69.21 on my visa. walmart failed the order prior to this one as well. they forgot to deliver everything from the frozen section on my order. but they didn't care again i had to jump through hoops as though it was my fault. i have children, this is devastating. not being able to provide for my children, watching them go hungry is truly unbearable. i just want my money or my order so i can provide for my family. i have a long history with walmart been ordering for years. this is a service that i very much need. but has repeatedly let me down. i have been every patient but im at my breaking point and i would rather be DEAD. THAN TO WATCH MY CHILDREN SUFFER. Knowing i did not thing wrong.

walmart system failed not me. be i feel like no one cares, no one ever cares. i just cant believe no one is willing to see or hear any evidence i have to back up my situation. i have offered to call my card and let someone listen to my last ten transactions and you will hear it for yourself. i have offered the screen shots of my card and amount on your website prior to these transaction. i have the charge on my cash app card from walmart but no one cares. im trying to be open and transparent. the world needs to know what's really going on and how people are being treated and abused. i have meet several people in my same situation with walmart. please help me resolve this issue.

i have submitted photos of my visa charges and you can see by the times walmart treid to charge me twice and two was cancelled the other still pending a week later. also shows the amount that was on my ebt card prior to this happening. walmart also attempted to charge 3 times but after the first succesful charge it declined the other two.