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Walmart Complaints 2768

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S
6:07 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Aransas Pass Texas has very few handicap electric carts and this is a huge disservice to the handicap. This has been going on way too long at least 3 years that I know of. Today I just shook my head as I say a elderly man with 2 canes and obviously in pain pushing as the best he can a shopping cart to his car. No carts are available to the amount of...

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7:08 pm EST
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On 12/30/21 I went to Walmart Vision Center for glasses with a prescription. After waiting 1 1/2 hours to get my eye glasses approved through my insurance plan, I went to pay for them and asked why the 20% discount the representative told me about for the second pair of glasses, had not been applied. I was told that is only for people who did not have...

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11:42 pm EST
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My Name is Dawn Dunaway, I went shopping today at Wal-Mart Super Center in Halls, Tennessee on Norris Freeway. It was a very bad experience with the customer service in the check out lane. The casher was Deborah, a team leader, that was stated on her badge. I like to use the self check out when they are taking cash at this store. I have severe social...

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T
11:57 pm EST
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I am getting scammed by an employee at corporate Walmart they extract funds from my account, I was refunded 519.20 on December 25th for tires that were returned to my local Walmart then 2 hours later the funds were again withdrawn I have contacted Walmart corporate and I cannot get past the fraudster to get my problem resolved. I will start a social media campaign to warn others

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D
1:59 pm EST

Walmart Wallmart money card!! Will not active!

How about someone call me back to help me activate my card I got in the mail today. I've been on hold for over 2 hours still. Nobody will help me I'm so disappointed right now it's unreal. [protected]. Name is Danny Tilley. I have to pay my bills! I've called and called! People put me on hold for hours and won't comeback to my call this is the most rediculous expirience I've ever had!

Desired outcome: Activate my card!!! It doesn't let me online tried everything

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J
6:20 pm EST
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Walmart UniteU Argan hair oil

Order number. [protected]

Bought a lot of items including 2 bottles of 3oz Unite Argan hair oil. Price was 11.01 each. Walmart canceled saying out of stock yet when I go to website it put into my cart it says in stock but price is more. Customer chat said distribution canceled it but if i want it go ahead and order it again but walmart won't honor the price I paid.

This doesn't seem ethical. You need different relationships as they are ruining customer loyality. Did love shopping a lot at walmart. Now feel cheated.

Desired outcome: Send product as paid for

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4:45 pm EST
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Walmart Grocery Delivery

December 21, 2021; December 22, 2021; and December 24, 2021
The Fort Dodge, IA Walmart Grocery Delivery (handled through Door Dash) is a complete waste of time, effort, and $99 yearly Fee because between the unprofessional staff at WalMart who put the orders together and the idiots driving for Door Dash, it's impossible to receive an actual order intact.
Not only do the Door Dash drivers not have a clue where they are going, they are also incapable to navigating a Google Map or GPS. My Driver on December 21, 2021 could not comprehend how to go around a block to reach my actual destination and as a result, my entire order was canceled. On December 22, 2021 the duplicate order I placed was delivered, but the safety lock was still on the bottle of alcohol. Going through an online Chat was futile..."James" asked what I wanted him to do. December 24th brought an incorrect order to my door, resulting in my actual order being CANCELED! Bottom Line. Try another Grocery if you want to actually RECEIVE your GROCERY ORDER. Save your $99 yearly fee and your sanity and BYPASS WALMART.

Desired outcome: Not likely anything - phone calls never returned.

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7:56 pm EST
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Walmart Great value rising crust pizza

Took it out of the box frozen pizza was folded in half and discolored

Desired outcome: A Better pizza that look edible

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12:00 pm EDT
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Walmart Product

Bad Great value pizza rising crust pepperoni

Desired outcome: Another pizza

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L
8:52 am EST

Walmart online buying

i bought an item November 26 Black friday sales and i never got ot
i lost 3 weeks and the purchase i made was never honored

I will never buy from Walmart online ever again. Their is so many other companies to buy from that are honest, .
Walmart i think pulled a scam to build a lists of e mails to send them promotions etc, , , , ,

WAL MART ONLINE .FINANCIAL CRIME

Desired outcome: would need the item at price i purchasd

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K
11:09 pm EST

Walmart Rude associate and visa gift card

I was checking out at Walmart tonight, 12/21/21 at 10:30 pm...the cashier had issues with a gift card...I very kindly advised her that the gift card I was using probably has to be ran through differently bc a manager always has to come over and show someone how to run it...and it works fine...she was very nice and called matt over...who took one glance at her ticket...didn't even re-try it to make me feel like he did anything...he looked at me and in a nasty tone said "if it's not active it's not active"...there isn't anything I can do about it call them ...I have never been treated so rude! I had to pay 120 cash!...I advised card is active...paid for small purchase with it that morning...180.00 left on it...double checked after going to store...it is active... karen.m.gordon.[protected]@gmail.com

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T
5:34 am EST

Walmart my source. Visio computer monitor

I bought a monitor on Black Friday sales Novenber 26 .
right the next day i recieved e mail publicity everyday from Walmart.
But Wal mart refuses to provide me with the item

This is unnaceptable thses days. Wal mart is part of deceiving sales and publicity.
I lost time and it cuses me some stress

they issued a refunf the 20 December. I never did ask for a refund. I wanted the item i bought on sale.

Desired outcome: To receive the item i purchased and paid for

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Update by Truthfairness
Dec 22, 2021 5:34 am EST

i woudl not recommend Wal mart for any purchase online

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C
9:50 am EDT

Walmart Lack of motorized shopping carts

No Walmart in Texas has enough working motorized shopping carts for the elderly and / or disabled shopper.
K Mart has plenty.
Aldi has plenty.
Brookshire's has plenty.
Why is it only Walmart who cannot keep up with availability ?

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1:02 pm EST
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Walmart Grocery delivery customer service

I ordered groceries order #6232133-942867 that were delivered on Dec 19th, 2021 to the wrong house. Upon calling customer service I spoke to someone named Andres who was very rude and actually laughed at me when I told him I did not have the money to make another grocery order. He then refused to transfer me to a supervisor continuing to laugh at me. I had to call customer service 3 times to be helped. I was not even refunded for the whole order and was only refunded 5 dollars of the 8 they charged for delivery... a delivery I never received. This is completely unacceptable and needs to be resolved immediately.
Rachel Alexander
Rachel.[protected]@gmail.com

Desired outcome: Full refund

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12:42 pm EST
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Walmart Trying to obtain refund of $464.45 (defective furniture) and getting the runaround

Oct. 17, 2021 - placed order for BELLEZE Modern Farmhouse (photo attached)
Oct. 28, 2021 - received furniture
- got halfway through assembly to discover essential part not included (photo attached)
Nov. 12, 2021 - completed online return procedure indicated furniture shipment was missing an essential part.
Nov. 13, 2021 - Walmart forwarded issue to UltraCanadian (the seller)
Nov. 13 - Dec.13, 2021 - Attempts to resolve matter got nowhere as follows:
- Request Seller to ship replacement part
- Seller refused; requested entire product to be returned (normal procedure)
- explained shipping material had since been discarded and disassembling and finding large enough box (5 ft x 1 ft) was not practical; proposed alternate resolutions such as pulling part from another box or shipping entire produce after which I pull out part and return the rest in its original packing material.
- seller refused
Dec. 13 - escalated to Walmart; agent said they would send an instruction to seller to refund and that, if no response, call back and Walmart will provide the refund. Indicated I should wait 72 hours for this to happen.
Dec. 20 - call#1;
- informed no escalation had actually taken place. Indicated Walmart would escalate and to wait 48 hours.
- expressed lack of confidence in this and requested escalation to supervisor.
- on hold for supervisor; then I was cut off and had to call back
Dec. 20 - call#2
- complete repeat of first call
Dec. 20 - call#3
- repeat of call#1 but eventually got through to Albert Bradhan, supervisor, located in New Delhi.
- informed me he would escalate to the seller and to wait 72 hours
- challenged this approach as it was a repeat from December 13 call. I proposed shipping back a few smaller parts that could reasonably fit in the box, and would that suffice.
- Albert finally firmly stated there would be not refund from Walmart and that I would need to return product to seller.
- Requested escalation to his manager.
- informed further escalation is against Walmart policy.

Conclusion: I have exhausted my recourse with Walmart and am out $464.45.

Desired outcome: Refund of $464.45 OR shipment of missing part.

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6:48 pm EST

Walmart WalmartMoneyCard.com

I bought this card and another put different amounts on each card when I got home i actived them but I don't know 🤷🏾‍♀️ what happen with the money 💴 that I put on both cards 💳 now they expire and I'm being traiying to get my money back or a refund it's my money I work for it so hard and I need it to pay my bills and medicines I have bought this cards on the year of 2017/2018

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Update by Berenice Miranda
Dec 19, 2021 7:02 pm EST

I hopefully the Walmart money card Mastercard debt green dot corporation will work on my refund cause I didn’t waste my money on no [censored] if you want people to buy your cards well then due something better when they deposit 💵 money make sure too deposit the money and that is there

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J
9:59 am EDT

Walmart Power Smokeless Grill model 1500

I purchased a power cordless grill model pg1500 a while back I've just never used it. When I finally opened it it didn't have the griddle pan in it. It has been to long to return it to the store. Please help!

Desired outcome: Get replacement part

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8:25 pm EST
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Featured review
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Why does Walmart employ a bunch of worthless, lying associates to work in their vision center at Cagans Crossing in Clermont Florida? We have been lied to for months now and given the runaround since we had our vision exam. Lie after lie from the supposed Manager of this department. Told us all of our prescriptions were ready to be picked up and when we got...

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A
7:03 pm EST

Walmart Air fresheners and slippers

On December 10th2021 I ordered 6 Airwick oil warmers 3 of the special addition snowmen With 2 refills and 3 of the reindeer special additions they were 13.63 each the snowmen came but the reindeer didn't I waited an extra day in case they were send separately, they didn't come I called and said refund my money was told a market place seller would contact me it never happened in 48 hours called a third time, in the meantime time two pairs of men's slippers I ordered a Christmas gift we sent to fed ex in Philadelphia pa were I live and then forwarded to Indiana called again and said cancel the reindeers and both pairs of slippers got an email I will be refunded for one reindeer and one pair of slippers I'm at the end of my rope please tell me we're I can get this straight and my money refunded

Desired outcome: I want my money back

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11:40 am EST

Walmart Delivery driver

Package left on the lawn near the street on a rainy day. We are 200' off the road and deliveries are regularly made by FedEx, UPS, and USPS to our front door. Only alerted to the delivery by a neighbor. Not acceptable! An apology or a response from the company or driver would be nice.

Desired outcome: Would like assurances that it will not happen again and the driver notified of the complaint

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S
Shacker
Port Charlotte, US
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Jun 11, 2023 3:12 pm EDT
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Having trouble with the same delivery driver from Walmart, driving over my lawn do deliver grocery order. We complained to the Walmart store the 1st time, and put instructions on the next order to use driveway and not to park on grass. Well that was a waste of time, he did it again. This was from the store located in Port Charlotte FL, Kings Highway.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Chicken was posted on Mar 8, 2025. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 2837 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
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    18%
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    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 12 12 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 13, 2025
  7. View all Walmart contacts
Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

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