Walmart
Reviews and Complaints

I placed an on-line order for multiple items within the past couple of weeks. The only order that I have not received is an order that I placed for organic peat moss and I believe it was from Espoma. I have no way to track it because I can't locate the e-mail sent to me by Walmart nor can I track it on-line because there's only one order showing up in my six month history of on-line orders. This is the 2nd person that I have chatted with about two, different issues because the problems were not resolved the first time that I complained. The person that I chatted with today, between 11:00 - 11:15 a.m. told me that they would escalate the on-going issue of receiving e-mails from a closed account, but when it came to assisting me with the problem of not being able to view my six months history of purchases, they immediately ended the conversation, which's very rude on their part, and that's not how I expect to be treated as a customer. Prior to ending the conversation, they told me that I must have made all of these previous purchases as a guest, which's not correct.

Bought a tv online on january 20, 2021
The tv arrived broken and took almost 3 weeks to arrive {was supposed to be only few days)
I started a return online and few day (still in the frame time to be return at the store as I was direct to do)
They did not accepted it (not the store employees fault) the walmart computer did not let them take it back
They send me to fedex saying I was supposed to send it back at the fedex store they couldn't accept it either (walmart did let them do it either so I got a different cod to return it at walmart store I went back to the store for the 3th time they again could "read"the cod and so they couldn't accept that either took the costumer service 3 hours to finally get someone to authorize the return of a broken tv
That I has already paid for for 3 days.
Almost 10 hours just to return a broken received tv
3 hours with my 2 years old baby (tired. Hungry, crying) waiting for walmart to do de right thing
I have been a loyal costumer for years and i'm very disappointed
With the little/none trainee this employees has on handle clients issues
Order number #[protected] vizio 32*

I have used three of the bags and when I closed them they won't seal. I ruined a loaf of bread with the first one because I didn't realize it didn't seal. It is a box of 40 great value gallon size freezer zipper bags. Please send a replacement box or refund my money. I have bought these before and had no problem. My name and address is Malynda Estabrook, 856 Beaver Meadow Rd. New Milford, PA. If you have any questions please call me at [protected]. Thank you.
Malynda Estabrook

I placed a pick up order the evening of 2/16/21. The pick up was for 5-6 pm on 2/17. The morning of 2/17 about 10:00 am I went to add a few more groceries and it was already too late to add items? It showed it was preparing? Here my order was a pick up 5-6pm 8 hrs. Later and I can't add more items? So it showed preparing all day!? Then about 5:00 pm it showed it was ready.. So for 8 hrs I couldn't add any more items.. Your loss, and mine too. I got there at 5:30 ish on 2/27 and there were 6-7 cars waiting. Most of us just sat there, no one came to help us? About 30 minutes went by, I finally stuck my head out my door, told a young kid my name, he walked away and I waited another 15 min, he never returned, or my groceries.. Finally I gave a girl my name, and she was helping another lady, who was actually packing her own groceries, while the walmart girl assisted her. In fact there were a few customers, bagging their own groceries. My groceries came out finally after maybe 40 minutes? The girl just threw everything into my bags.. I mean they were a mess... Never again! This is poor customer service and this is not the first time!

Wed, Feb 17
5 - 6 PM
PICKUP LOCATION
1540 Military Rd
Niagara Falls NY 14304 ORDER [protected]

1. I purchased Becel on sale for someone who had a multiple list of health problems. It was the wrong kind. I returned it & told the girl this snd that i had to get one that is low in salt & cholesterol. After returning them I went to the cooler to get proper ones and upon returning to the girl she refused to give them to me at the sale price saying that the price had changed overnight. I said I was just returning the other ones for the low salt low cholesterol ones & they were on both on sale. She refused to ring them up. They were on for $1.97.
2. I've run about to numerous stores looking for a product and cannot find them. Then I've written Walmart a number of times but NO ONE ANSWERS ME BACK. I want to purchase 8 or so Great value zipper snack bags size 5.1" x 4.7". Again NO ONE ANSWERS ME BACK.

PLEASE ANSWRR ME BACK!
And you can mail me the bags too if you wish.

Earlier this week I tried to log into my account with a new order. After multiple tries it turned out the site was not recognizing me. I tried several times with my current password, then tried the old one, then, reluctantly, agreed to change my pw. I filled out the information and was instructed to wait for a confirmation code — which never came. I tried several times, over several days. Then I telephoned: first I was told the system was not running correctly and it would resolve. Tried several more times - still no confirmation code was sent to my email. So called again - she hung up on me. Next day called again - this woman also hung up. I was explaining the enduring problem, perhaps testy, but not rude. Although who could blame me at that point.
Well, I can get the stuff faster through amazon - I just preferred walmart — in the past. Now, I realize to get what I need, it will not suffice. I've already wasted four days trying to order. I am extremely disappointed in walmart.

My son of 1 yes will only sleep with a certain pacifier... We could not find his... We were about to hit defcon 5 on child meltdown. Haul [censored] to... Where else... Walmart... At the door at 8:51... Security says close at 11:00. I said i'm aware... It's 10:51. He said we close at 11. I replied its bot 11! He said open in the morning not sure what time! I said thank you for making the fact that you close at 11, it's now 10:55 snd you continue to tell me you close at 11... Thanks to all of walmart employees who felt like it was on to close a little earlier. My son who will sleep very little along with his parents one is a emt and the other an emergency room physician who both have to work and other people's lives depend on it! Your closing 10 mins early and us potentially from fatigue do something that could cost a life... It's not just 10 minutes...

I made my order with Walmart.ca and Ami Ventures Inc. was the third party. I received the order from Walmart.ca and found no compatible so needed to return and refund. Walmart.ca sent an email to Ami Ventures requesting the refund. I received a copy of the email send...no response. Phoned Walmart.ca and again explained and was told it would be escalated and wait for 48 hours to get a response. Passed...phoned again and explained the issue and told again it would be escalated and wait for 24 hours for a response from Ami Ventures. After a week of wait 24 hours and sent again I finally received an email from Ami Ventures saying my issue had been forwarded to the return department and would receive an RM number within 24 hours. Never happened so phoned Ami Ventures in TEXAS from CANADA not a toll free number. Spoke with Alega R. and PROMISED an RM number within 24 hours. Nothing. Phoned Walmart.ca told it would be escalated and wait 24 hours. Got a copy of the email sent to Ami Ventures...no response. Phoned Ami Ventures spoke with Joel...promised RM within 24 hours. Nothing... Called again spoke with Sophia. She transferred to the return dept. No answer but able to leave a voice message. No response. Walmart.ca says Ami Ventures must give the refund even though I purchased from Walmart.ca. and Ami Ventures doesn't respond to emails from Walmart.ca This battle has gone on for over two weeks. Every person I speak with says wait 24 hours...nothing happens so call 24 hours later and get a new person and start over. So...exhausted from trying to return I thought I'd set up and use as a second security system. Cameras didn't work and not able to add devices to my wifi. So screwed out of $400. no return or refund. Ami Ventures is a scam company. BUYER BEWARE of third party companies.

Whose idea was it to change the conversational hearts? I always look forward to getting these every year when Valentine's candy is put out. This new look and taste is not good. They are way to hard and now have a fake taste...please return to the old way of making them...
Sincerely a very disappointed customer

My local Walmart would not cash a moneygram money order that had been purchased from a nearby Walmart and provided to me as payment for a truck. They gave me a slip of paper with a number to call, which gave no explanation. I went and got the person who purchased the money order, went to the Walmart that he bought it from 2 days prior, with his original receipts. Their system still, inexplicably to the clerk and the Walmart manager rejected the clearly valid money order. The manager called the vendor line and verified that the money order was valid, but their system would not cash it for me. They were trying to be helpful, but said there was nothing they could do. I told them this was financial fraud, and I was calling the sheriff to come file a report while the payer, manager, clerk (who was also the person who he bought it from less that 48 hours prior), and I were all there. The manger then decided to override the system, not to cash my money order, but to refund the purchaser (he got a superior's approval to refund the purchase, but not cash the money order.