Walmart
Reviews and Complaints

I called the survey number told the girl i didnt want to purchase anything just wanted gift certificate, which was explained to me as a gift certificate that i could use to purchase anything. Its not even a gift certificate its a rebate . You but $200 in products an they are supposed to give tou a rebate. But they also give your information to others who put charges on your cards. They tell you that you have a trial perod but your trial period is up before anything is ever sent to you and your cards have been charged. Then when you call they tell you that the charge is non-refundable.An you can only submit up to $25 a month in rebates. I cancelled an they tried telling me that it took over a week for my card company to put the charge on. Mine is a debit card and the longast it takes is 24 hours for a charge to be taken out. So Main Street Discounters is a rip off they get your card number an put all kind of charges on it .An everyone there has an excuse for everything. If you do send something back to them make sure its registered an has to be signed for as they will say they didnt recieve it. the survey on wal-mart reciepts is a scam. One that can eventually cost you alot of money. If this is the kind of companies wal-mart does business with just makes me wonder how good they really are. I know that because of this i will never shop at wal-mart again. I am on disability and am dying of cancer an because of this an the charges put on my card one for $25, one for #1.99, an one for $24 i cant get my medicine. The company i called said i called after the charges were put on. I cancelled on the 24th of feb. The charges were put on my card the 2nd of march. my debit card company said charges are posted within 24 hours. So everyone beware they are out to get you.

Walmart has the worst customer service I have ever come across anywhere. The actually refused to fill my prescription and wouldn't give me any reason. I will be filing a complaint with the BBB and anyone else I can think of. The employees in the pharmacy are also very rude. I will never buy another product from this company.

I called walmart in New burgh to get a price on a Bissell 9500 Steam Cleaner. Once I was connected the lady said I will cvonnect you to that dept. After a long wait, she gets back on the line and says "I'M sorry I will try again".. That went on for three more tries. Then I asked for the manager, same problem. Then I hung up and called again, Asked for a manager. Same problem. Then I hung up aqnd called again, waited for a while and the assisstant manager answered the phone. I waited then lost my patience and I am now writing to you. I don't care what THEY say, this is how it happened. Therefore, I am going to go to bestbuy and pay more for the same machine, however, I know that I will gwet the prompt and curtious service I deserve. Thanks, but no thanks.

I opened a Walmart credit card with a limit of $800 over a year ago. I always paid this account on time. it was almost to the max so I paid 500 dollars so I could get the balance. Thought I could use it for a rainy day. But just as soon as I paid the $500 Walmart and GE money lowered my credit limit to $200. My credit score is higher now than at the time I opened the account. I think this is a a chicken**** way to do business. Needless to say when I got there notice I closed this account. I go back to Fred or Kmart.

We just had our truck serviced at Wal-Mart in Tulsa, OK. Right off, they claimed they could not check the transfer case because they did not have the correct tool. They had added declined on the paper we received. Which we did not decline. In fact my husband made a point to ask them if they were going to check the crank case and was told before hand that they would. After we left and stopped at a store across the road we noticed that the washer fluid light was one. We stopped and checked the fluid which was 1/4 in from the the bottom. (otherwise empty) We returned, presented them with the problem and were told that they did indeed fill it up but it had a crack and must have leaked all out. Which was impossible since there was no water under the truck where it was parked. It did have a small crack half way up the reservoir. But the fluid was well below that on empty.

There was a customer there who told us that she was there complaining about her vehicle and not to ever take ours back to any Wal-Mart. They had serviced her car and it had a puddle of oil under her car when she got home. Which it did not leak before hand. They were not going to admit any fault there either.

I have had my fill with Wal-Mart. We have had prior problems when my husband had a tires put on at a Florida Wal-Mart. I was hoping that it was just the one store's problem, but it seems that it is rampant at all the stores. He is not going to give them 3 strikes. He has had his fill and they are out. We will be taking our business elsewhere in the future.

I was looking to purchase a new computer. I have a credit score over 800. So I thought I would take advantage of the advertised no interest no payments for purchases over 299.00 signed up the ran my credit check and gave me a limit more than sufficient to cover the purchase only catch is you have to wait for the card. I was ready to buy at that moment not weeks later when the card arrives. they will only give you a $500.00 limit on your temporary card. not what they tell you your approved for yet they hit your credit report that is ###! well they lost the sale I'll pay more somewhere else. customer service lady could care less I called and cancelled the card. they never even attempted to increase the limit or authorize the purchase she just ok I'll cancel that for you. I would've been ashamed to carry that card in my wallet now I don't have to save the hit on your credit report use bill me later or some other financing options at WALMART!

I purchased a pair of glasses from the Walmart Optical in Pasadena, TX back in June...only 9 months ago! The glasses just completely broke in two pieces. I was just told when I took them back that they no longer carry that frame and I would have to purchase new glasses. I paid over $300 dollars for those glasses with insurance! She told me that I had better insurance coverage this year and that they would pay more for the new glasses. Even so I really don't have the money for that. She then told me maybe I could take them and have them soldered for about $20. I have worn glasses for 35 years and never in my life have I had glasses that only lasted 9 months and then to be told basically too bad so sad...I should have at least received some type of compensation. Those expensive lenses (bifocals) that I purchased are no longer good. I am highly upset and will never ever purchase eyeglasses from the walmart optical and everyone I know is gonna hear my story.

My daughter needed some new tires on her car and wanted to meet at wal-mart in Monett MO. which is about 45min. drive for me. We meet they priced tires I said ok we will take them and so on. I needed to get back home so I wanted to pay for them and leave this is where the problem started. They said I would have to wait till tires were on before they could ring up. Well you just told me how much they were why cant I pay. Then the little girl got mad told the shop person to pull down so she could ring them up because I was making it difficult for her while I was standing there listening to her rant and rave. Then the manger came and had me buy a gift card thats dumb.But I got it . Then they pulled 3 cars that were behind her around our car and made her wait tell me this wasn't on purpose. I will never buy another tire from wal-mart again and I will be spending alot less money there for other things.

The WalMart Store in Greenville Alabama needs to look into what's going on in their Human Resource Dept. Hiring is being done based on color and not qualifications and experience. The employees being hired are of one race(black), are rude and have no idea of what their doing. People are being charged wrong prices due to these employees not knowing the products their ringing up. The people in the Human Resource Dept are in the practice of hiring friends and the color of their choice! This needs to stop before it's taken any further!

I too had a Wal-mart card that had a $600 limit and after Thanksgiving I paid it down to $150 because I am working at getting my credit ratios down. Ok Fine.. 25% sounds good until I get a letter less than a week after payment posted that my credit had been reduced to $160 due to a "periodic review". My score is above 700 but they showed me as maxed out once again. So I paid off the bill and will never use the card again. Unbelievable! No wonder people have crappy credit.. the companies are all working together to keep your score down so they can justify charging 29% interest. Cash is king again in my house.

I am appalled at the Wal Mart Supercenter in Chickasha Oklahoma. The so called supercenter does not stock the needed supplies for this community. The sporting goods is a joke and the outdoor supplies, I just found out, will no longer carry supplies for outdoor water ponds. I was just there to buy groceries 2 days ago and heard a manager getting onto an employee in the produce section, telling him that he needs to focus and get the produce stocked. The idiot manager didnt know that the store was out of some of the produce due to a winter storm warning and heavy consumer buying that day, and if he needed to counsel an employee, he should do it in private. I frequently have to drive 45 miles to Okla. City to get supplies. Whoever the manager of this facility, and their regional is, they should be fired and competent people who can do a market analysis for the needs of the community should be hired.

I was in wal-mart today and ask were I could find bathroom scales and a person which was the ###. manager was really rude. He reallydidn't seem happy with his job if he doesn't like it he should leave and quit being rude to other people

My future sister-in-law bought a new Phillips flat screen TV for 700.00 from Wal-Mart. When she got it home, she discovered that it was not the new TV she had paid for, but a TV that another customer had used and returned. The TV was dusty, the power cord was missing, and the stand was cracked. Of course, she returned the TV to the store. Once there, the store clerk compared the serial number of the TV with the serial number printed on the box, and found that they did not match. He ran the serial number on the TV through their computer and it came back listed as a customer-returned TV. One would think that it would be a simple matter for the store to replace the TV, since they had proof that no fraud had occurred on her part. One would be wrong. She was told that nothing could or would be done to correct this situation. They ventured that an employee in the electronics department had "accidentally" sealed the old, dusty, broken TV in a brand-new box and had put it back on the shelf. "It's not our fault, and it's not your fault, but there is nothing we can do for you." When informed that the TV is useless without a power cord, it was suggested that she contact the manufacturer, who might be able to sell her a replacement. My, but Wal-Mart has excellent customer service. "Sorry, can't help you, " is the response she got from every one with whom she spoke, all the way up the Wal-Mart food-chain. She is now awaiting a return call from Wal-Mart's corporate office. One sincerely hopes that she isn't holding her breath while she waits.

This happened sometime ago. We were having company come to stay for a week and I decided since I had tried one when stayed with family that an elevated type air bed would be good thing to get, up until then I had used an air mattress on and off but getting up off the floor at 50 is getting to be a bit of a challenge. So I went to Walmart, found basically what I was looking for at a reasonable price and bought it. I got it home and went ahead and set it up that night to make sure there wouldn't be a problem. Sure enough, the thing didn't stay inflated, as much air as there was in there I could actually feel the floor before half the night was over. So, I boxed it up as best I could (they wouldn't be able to resell the thing anyway) and took it straight back to the store. Lo and behold, the first thing the lady behind the return desk tells me is that they 'don't do refunds on air beds'. I managed to get my money refunded in the end (mostly because I refused to take no for an answer and the fact that I used a credit card for the purchase doubtless helped, too) but apparently the company has an unwritten exchange only policy for air beds, so if you need one buy elsewhere. Also, I attempted to write an email directly to the company shortly after this event and it seemed to refuse to go through.

I'm an employee of the Wal-Mart store. In July of 2009 I was working on the cash register when I was injured. I thought it was not a big deal since my wrist popped and just figured I didn't have any problems.
That evening I spoke with an Assistant Manager and filled out a report for making a record of the problem. The next day I went into work, let the csm know I couldn't handle the register since I was still in a lot of pain. I saw the manager to get a release to go to the emergency room for an exam. After being off for three days as ordered by the hospital, the managers treated me badly. The doctors placed me on light duty and sent me to many other specialists. After months of being away from the registers, the managers started treating me badly and it became worse than ever. They made up customer complaints to write me up, rumors started that I was/am going to be fired cause of my injury, and more. Now the worker comp case workers who are suppose to make sure my doctor visits are covered, won't approve any other visits ( I'm not released off doctor care till yet), won't even talk to me about my case. Wal-Mart took me off the schedule and so I have no hours to earn money. They know my husband has been recovering from a broken neck, I have two children to provide for, and they are still doing this to me. I haven't had any proof of any customer complaints and I do my job without any issues. I'm sick of the abuse the company does to the workers who try hard to over-come things like this. My injury I was told isn't an easy fix, it's only treatable with theripy and pain management for a long time.

Our local walmart store has recently remodeled. They have made the isles wider and removed a lot of the clutter that used to be there. They claim that the products have not changed and that they will still have everything they had before. The last five or six trips to walmart, I have not completed one single list of items I went to pick up. One of walmarts big things is being a one-stop-shop store. Today I went to our local walmart store to buy my son some overalls. We have had a lot of snow over the past couple days, and being a teenager he wants to play in it on his 4 wheeler. After driving almost 30 minutes in the snow, we find out that walmart dosent have any coveralls. Couldnt even find a place where they used to be. On my way to the other side of the store, I found a manager. When I asked him, he told me coveralls were not in season. I laughed at him, we have 6 inches of snow on the ground in January. He made one excuse after another. I asked about other items that they no longer carry, and he had no answers. When I mentioned that my wife was already buying her groceries somewhere else because of lower prices, he let me know that he would make it with or without me. Well I gave him that chance by leaving empty handed. If I had of bought the items on my list today, it would have been over $200. I will take my money elsewhere and will tell anyone who will listen why I have done it.

I recieved a phone call on a follow-up to the complaint about refunds I recently had made against an experience I had with one at store 1549 in Phoenix, Arizona. I listened very carefully to what the assistant manager had to say to me as far as what she found justified in the decision that was made about a refund I recieved. I presented my case and she presented hers. I just want you to view this one more time because it does not make since to me. I was given, for free ( says those words on the reciept) shopping card. (promo ) I bought an X-box 360
I was refunded for the X-Box (even that took a battle to get) and I want to be reimbursed for the 50 dollars they charged me for that gift card when I returned the malfuctioning X-Box. It does not say on the reciept anything about me having to return the card if I return the product. It does not have any refund policies on the reciept for me to have knowledge about. The sales person did not tell me any info about policies on refunds or about this free gift card if I returned the X-Box. (As a matter of fact I was surprized I was getting one, I did not know of the promo going on at the time) I went in to buy an X-Box not a 50 dollar gift card. I want that 50 dollars back. I gave that free shopping card to my daughter for Christmas in Elko, Nevada. Furthermore, I have worked myself in retail and I have always found a way where my customer's were satisfied in the decision on difficult refunds. I know there are rules in making refunds, but what your assistant manager and manager is telling me is We are sorry that you were not informed about our policies on refunds and we are sorry that there is no kind of information on the back of the reciept that inform you of our policies on refunds, we are sorry that the sales person did not inform you of the policies of refunding this item and the stipulations of refunding this promo package and its not our fault you did not know of the promo that was going on "You could have read the flyer that has the fine print to read the terms of promo X-Box purchase" . Yes, it certainly is my fault so I am not entitled to getting that money back. Walmart can not take the 50 dollar loss that would make me satified enough to continue in shopping at this Walmart. So instead of a 50 dollar loss, its a 20, 000 dollar lost a year from this patron ...ex patron. Smart people you have working for you... Monica Wood 3350 N. 76th Avenue, Phoenix, Arizona 85033 Just in case you change your mind and mail me the 50 dollars your store took from me.