Wish
Reviews and Complaints

Hi There, I have received emails from you stating that I have ordered the above. I did not order the dresses. I was thinking of ordering them and I even had them in my cart but I DID NOT, I REPEAT, I DID NOT PUT AN ORDER IN. How did you get my card number? You must have looked up an old order.

I have been very happy with the items I have brought from you to date. Why would you do this . As soon as I receive the order, I will return it and expect a refund of my money.

No happy,

Kamla Daya
I shall think twice about ordering any item from you in future

Hi there when I was browsing your website and came across the shoes I wanted to buy the price on the website was £12.00 + £6.00 shipping Total £18.00 so I clicked and added it to my shopping cart. after authorizing the payment I was surprised that the price charged to my bill was £18.00 + £6.00 shipping £26.00 in total. So therefore I was overcharged by £6.00. Can you please refund me the £6.00.

I thank you in anticipation
Abdul G Suleman

Ordered my items a couple months ago. Got charged and never received my items. I'm about to take this company into legal matters for basically stealing. I'm not the only person who has apparently had this problem. And the customer support line won't let you connect to anyone. I would like to have my items or be reimbursed about them PROMPTLY. This is the worst website I've ever ordered anything from and I will NEVER visit this site again. I have already told everyone I know what has happened and to not order from these thieves. This app needs to be shut down before they have a lawsuit against them.

I've done as you asked, , even sent the pictures of the dresses I need to return over 20 times, all you say is you'll get back with me and you never do! I've tried to call you over a month too, to no avail. tracking # LN40392278KR, and #LN604059277CN, #LN60399154CN. So today I'm returning them to One Sansome St, 40th FL, San Francisco CA 94104 because I've asked you over and over again for the return address with no avail. I don't know how your company doesn't care and says we'll get back to you? I've sent you so many emails and you keep telling me how to do it under support, which I've done over and over. I'm tired of asking for your return address.
Adrianne Branham, 2205 Tail Feather Ct., Lutz, FL [protected]
phone #[protected]

I really enjoy shopping on the wish site however I really can't understand why does it take a month or more for an item to be delivered and most of all the tracking package feature doesn't work right. That's kind of the reason why I don't like buying items off line cause you charge for shipping but take a long time to ship which leaves the item likely to be stolen out my mailbox!

First of all I would like to express how disappointed I am with your system, it seems like you did it on purpose. Why would you do such a thing erasing my order history, how am I suppose to give you all the requirements that you've been asking if it's already deleted!? How am I suppose to produce that? It was been over 3 months and I have not received my orders. You cant call and get answers I have called 3 different numbers several times each but it refers you to go on line text or e-mail you can talk to anyone and get results. I have answered Wish e-mails " did you get this product" I answered No and nothing done about it. Your company is a money grubbing scam, I will not use again. I want what I ordered, that's is why I ordered it. Wish company should be ashamed or at least the people there should be, I know the CEO is only worried about $$$$$ well you have my money and I have no product.

I didn't order 2 of the same dresses in the same size your app took my money then offers credit to use on a site I don't WANT TO EVER ORDER FROM EVER AGAIN! How dare you guys not have an option to cancel with refunds or speak to someone LIVE! I'm going to my bank and cancelling my card and filing a formal complaint about this [censored]ed up company on top of everything else you want to deliver a dress I didn't order to me in September a month from now - are you CRAZY!? THIS COMPANY NEEDS TO SHUT DOWN!

I ordered this for someones birthday the beginning of June and it said it will be in South Africa on the 31st of July. The date then moved to the 6th of August and I'm still waiting. I contacted support on the 14th of august and clicked I received the item by mistake and now it shows it delivered but it hasn't. My pants that I ordered got delivered on the 11th of July in claremont and wish made no effort to transport it to brackenfell where I live. This is ridiculous.

good day my orders extended delivery dates has past and i still have not received the orders some i need urgent as its for working purpouse. where is it traking nr uc115575848my
um400115070cn my daugter accedently pressed recieved
ug793250841cn
um419043998cn three items
um404331635cn
yt18167002101140198 two items
um406255835cn
um4047524645cn
my email [protected]@mtnloaded.co.za

To Whom It May Concern:

I'm sending this complaint in regards to an order that I placed in July 2018. At first I was able to view my order through the Wish app but for some reason I've lost the viewing capability. I ordered earrings. I can not give any tracking information cause I've lost the information. I also thought that the order should of already arrived. The funds where/have doe been removed from my checking account. All I ask is for my order to sent to me.

Sincerely yours,
Katie Purdom

Purchased an item for $15 and $45 was taken out of our Bank account. After trying to solve it through email with Wish support, we received nothing but pointless, time-wasting back and forth messages regarding a refund as they stole our money. Any link sent through email shows an error code - which makes it more dodgey on their end as theyre avoiding any chance to help or address this issue. It is highly illegal and unprofessional. Give us a refund or we will not be afraid to take matters further. You cannot just rob people of their money when you feel like it. We have been patient for days now but like I said havent received anything even remotely helpful from Wish Support. Their phone number is a robot that charhed me.for 2 minutes international as I am from Australia and did not help either. All social media sources are a robot as well. This is highly unprofessional for a "Business".
Not happy.

I ordered something, I never received it now you guys are saying I am out of luck because the refund window is closed! How am I being held accountable for you guys stealing from me? Thieves wish.com has the worst customer service I can't even get a real person from wish.com to talk to me I will NEVER order again this has happened too many times I will never recommend wish.com to anybody ever

i have made an order over 800$ of clothing and I never received anything and it has now been over 6 month … why is that ?!? thinking of suing wish ?!? I have been patient long enough … I want my money ! you cant even send my order ! I want my money ! I worked so hard for it … why do you rip people off ?!? what kind of workers do you have ?!? where is my money ? [protected]@hotmail.com my address is p.o box 84 J0M 1Y0 Umiujaq Quebec … [protected] my last four digit card number is 9350 … I expect something from wish ..

The clothes I ordered have no care instructions or material contents, and are not even close to resembling the picture I ordered from. A wool coat appears to be felt. Everything so cheap looking and cheaply made. Will not be wearing. I even feel bad about donating to Good Will. Horrible site, and after reading return nightmares I am not going to try to return. I feel this borders on fraud as descriptions do do not reflect products received.

I have earned over 4, 400 points on wish since 2017. In order to do this you must make a purchase (100points) review an item(10points) upload a photo(10points) upload a video (20 points)these points are said to NEVER EXPIRE clearly stated in their FAQ section. This morning, ALL OF MY POINTS DISAPPEARED! No explanation, NOTHING! I have attempted contacting support through the app as well as corporate office with no response. Has this happened to anyone else recently? Any recommendations on what to do next?

I ordered a bunch of stuff on an accident and need to speak to a live living human being. I was not planning on buying any of that stuff I was just browsing. I keep everything in my cart for a later date and time so that I can purchase the items when I can. But when my two year old daughter jumped on my lap and knocked off my phone, I reached to grab it and pressed the purchase now button. The face I made and feeling I felt was stress. My chest started to hurt due to the fact that I knew I didn't even have the money for said purchase. I only had $30 in my account and the purchase was $109. I cancelled the purchase with wish that same night and was advised that same night that the statement of refund will show on my account by the 13th of August. So I let the bank know that I really didn't want to be hit with an over draft fee for this and it will be resolved in a few days due to what the automated wish support had told me. Now im i took the overdraft fee penalty and i just looked at my account and nothing nothing shows in my account as a return. Nothing shows at all. But now I'm being told that yes I was reimbursed with wish credit...how do you tell someone that the refund will show up in their bank statement on a specific date and then say that they have been refunded with some fake wish credit. I don't want wish credit I want the refund I was told I was getting. I was told it would show their in my bank statement by the 13th of august and the refund would be present. I was never under the impression from the automated support line that I was getting wish credit only a refund. Now im not. This is ridiculous and uncalled for. I have been doing buisness with wish for a while i like wish but this game about oh we wont give you a real refund is not cool. Not everyone wants credit, not everyone wants store cash as a reembursment to paying money to a place. And the reason for that is if at any moment that store goes out of business their goes that person's store cash or credit cause they now can't use it anywhere else. And that's how I feel. If I made the purchase willing knowing, did have the actual money and it was not an accident I would not be writing this but it was an accident and I didn't have the cash and I was told I was getting a refund too.

I placed 3 orders about 2 or 3 weeks ago, One was .50, another was 33.78, and the big one was 110.70. To date, I have received none of them. I also misplaced my order receipts. They were to be delivered to;
Ida Reddice
4782 Mickey Dr.
Memphis, Tn. 38116

Please sand me my order or issue a refund. I would love to have my orders. The order contained shoes, free stuff, and other everyday objects. It has been a while and I can/t remember all that I ordered

Hi,

Can i get refunded for the following 3 items please?
I have been waiting 2 months now AND these 3 items can no longer be tracked on my app account-- says: no order found for these items and that it doesn't exist. It's past the SLA delivery date and I can no longer see the order reflecting on my app anymore. I can't log a refund request because the order cannot be located on my wish account.

I want to be refunded asap please to the card stored on my account ending in 4539.

Items in question:

1.) Tracking: RW098917908CN
Order ID: 5b38be25988d4f5fb317aca1
Women hooded ultra light down jacket

2.) Tracking: UM488668314CN
Order ID: 5b38be25988d4f5fb317aca1
3 pc anti-scratch screenguard for Nokia 3

3.) Tracking: UB155012139YP
Order ID: 5b38be25988d4f5fb317aca1
Micro USB Cable

I was trying to buy 3 items and it keeps asking me for a picture of my bank statement. I haven't buy anything for over 10 months, so I don't have any bank statements with purchases from Wish. Plus, that seems fishy to ask for private information like that. If the purchase goes thru, it means you have the money to pay. I'm seriously thinking about canceling my Wish account.

I was buy 15 things on wish.com which are above 4500rs around march 2017 and also I use my mom account for buy but still i have only got 9 things and i request for the refund...but they message me that they refunded money in my account but there are no refunded in my accoun. I am done many try to contact with them but i could not, So plz can you help and plz help me out to make some solution.

Thank you,
Nishi Patel.