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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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M
10:26 am EST

Wish whole order

I place an order on Dec 6th for my teenage kids for Xmas paid for with a visa vanilla gift card not only did u guys cancel the whole order saying there was a problem with payment but u took $194. Of my Christmas money for my kids and not back on the card so not only did u get my hopes up that I would be able to get these cool things for my kids for Christmas that they don't be getting and would have taken past Xmas to get by the way which is not cool either but u took my money so I can't go to a nother store and do my shopping I wish I had never used ur am I'm so I'm happy what am I going to do

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C
3:12 am EST
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Wish my paypal has been hacked

My name is C, R Snelling, address Flat 8-St Margarets, St Valerie Rd Bournemouth UK BH2 6PE. Someone has hacked into my paypal account and placed 2 orders for good in excess of £300. I did not order these goods and have no idea of the delivery address. Can I cancel these orders and get a refund .
Please reply as soon as possible because the money has already been taken from my bank account

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A
3:26 pm EST

Wish my package

My name Is irene Cruz,
I ordered three things on wish my last package hasn't came. I ordered it in the middle of October it's now December and I still haven't received anything!? Please let me know where my package is at because the wish app is not up to date. Inhabe been trying to contact you people for a couple weeks now and I still have no response. You guys basically took my money and if that is the case I will not shop with you guys anymore and will leave a review thank you!

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T
6:22 am EST
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Wish unsubscribe

I have unsubscribed from your email list and yet I continue to get emails! Delete all of my emails from your list! DO NOT EMAIL ME ANYMORE! I have deleted the App. This is harassment! There is so submit button on your unsubscribe page.

[protected]@gmail.com
And
[protected]@gmail.com

I can't make it any clearer! I never want another email from Wish!
Thanks

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J
2:08 am EST

Wish case for kindle fire

Simple: the case has the cutouts (for buttons, charger) incorrectly placed; the cutouts on the back are correct but the ones on the end are incorrect. The ones on the end would match if the Kindle was facing the case but then the Kindle would be pretty useless. I need to know how to return the item (although honestly it's worthless) for a total refund of $6.25.
order# 5a1cd813e9ea7dd862d5af42

ordered approx. 27 November and delivered on 8 December

All attempts to use the refund button on wish website results in the deadly "error 404".

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U
2:48 pm EST
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Wish fraud

Hello my name is Steve Brookins, I am trying to reach you about my credit card being used on your site, without my consent or knowledge. Please contact me asap. [protected]@gmail.com or by phone [protected]. Thanks steve. ok ill be long winded if you desire. I have a debit card at Commerce Bank in Columbia No. I have 4 unauthorized charges on it. 1 on 11/16. 2 on 11/4 and 1 more on 11/7. I was told to call you by there fraud dept. To get these charges reversed. Also where the deliveries were made so we could prosecute.

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M
1:47 pm EST
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Wish micro needling system, derma stamp electric pen zjchao, product number: uo8622 o7wjm18800

MISSING PARTS.
I can't find this item in my wish cart history since I have ordered my derma pen a long time ago, therefore I have no tracking number or order number, that is my reason for writing on the complaint registration form and not on the Customer support >missing parts and items.
My derma pen came without a needle cartridge...I did receive the dermapen and cables
(CERISE PINK BOX)

I have received my package a week ago, and I only opened it today, December 8th and was very disappointed to find my derma pen without the needle cartridge.
please inform me asap on my email adress- [protected]@unimx.co.za if you have received my complaint form and will you be able to solve the problem. The adress it was sent to was Postnet, Nelspruit, South Africa.PLSE do not send my requested items to this adress again

Please send me THE CORRECT NEEDLE CARTRIDGE AS ABOVE DESCRIPTION, to the following adress:
Mrs. K van Schalkwyk
Post Office
Nelspruit 1200, Mpumalanga
Republic of South Africa

I am a loyal customer of wish and would like to solve this problem asap
Thank you for your assistance and I am very excited to use my dermapen and would apreciate if you can help and resolve the problem urgently
Thank you so much!
Karen van Schalkwyk
Cell nr [protected] south africa

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M
1:15 pm EST
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Wish I would like to complain about delivery

I just received notice from the post office that several of my packages have arrived and I am shocked that I will have to pay an additional R24 Per package to get them from the post office. It is all just Not worth it if i still have additional charges after paying for shipping. Had somebody told me that in the first place I would have NEVER bought the stuff especially not the amount of stuff that i bought. As it stands i need to pay the post office R192 to collect 8 packages and I have about that many packages which have not arrived as yet.

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S
6:24 pm EST
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Wish Fraud

7/12/2017

I went to buy a couple of items on wish.com. I clicked on pay now. All of a sudden my total went from $30.00 up to $421.00. When i realised i cancelled the order straight away. I have attached a copy of the order summary. It happened on the 7th December 2017. They gave me a refund. I have copies of the rest of the order if you need that let me know please

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E
12:44 am EST

Wish clothes i've ordered for christmas gift I have not received them

I ordered over $300 exact $374 I believe worth of items from wish I have not received them and I tried changing the sizes to the items which were a daily clothing, I did receive the baby clothing but I have not received the adult clothing and I'm looking on wish and it says that it has been delivered November 18th which has not been delivered. When I first ordered it said that my last order would be delivered by December 8th I have not received any of the orders... Can someone please contact Christmas is in 2 weeks and I have nothing to give out to my family that I've already paid for .
someone please contact me me at
[protected]

my email address is
[protected]@yahoo.com

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Update by Ena Cunningham
Dec 08, 2017 12:48 am EST

My name is Ena Cunningham
I have ordered from wish several times and never had a problem I made a big purchase of $374 or more and I have not received my adult clothing I tried changing the sizes because I didn't recognize that the sizes were not us sizes I ordered them try to change them never received any of the items can someone please contact me about this it is very important I tried to order these items for Christmas now it's 2 weeks away and I still have nothing for my family can someone please contact me

[protected]
enacunningham@yahoo.com

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J
7:55 pm EST

Wish android phones

You are false advertizing your phones. what you say and show is different in price than what you advertise. This is illegal, in the entire usa. Should you care to avoid a law suit I suggest you rectify this and give me the phone as advertised or i shall file a claim with attorney general and a class action law suit.
r.s.v. p. to [protected]@gmail.com within 2 business days

4G+64G 5.0" Inch Ultrathin Android7.1 Octa-Core 4G GSM WiFi Bluetooth5.1 Dual SIM 16.0MP Camera Smart Phone(Free Gift: Bluetooth Earphone)
(4)
$168USD $4USD gold color as advertised

but when you add to cart jumps to $47 no matter size or color.. this is illegal class action will follow if you don't give us the advertized us price $4
Thank you Jenn Duke

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M
5:51 pm EST

Wish money taken out of my account without my permission

It were money taken out of my account and I cancel the order and it were taken out 2 times. It were $ 46 and some change. I don't be like the fact it were taken out of my account without my permission. I would like for my money be put back in my account please. So please let me know. Thank you Melinda Frazier. When the money were taken out of my account it over draft and the bank want to take a lot out of my account.

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G
5:24 pm EST
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Wish payment received by wish without confirmation order to my email

Dear All,
Please I am complaining about the recent transaction by wish happened on 04 December 2017.
Kindly note that on 04 Dec 2017 at 22:46, I have order through wish apps on my mobile phone the following item: 13x4 Lace front Closure Malaysian deep Wave Closure Human Hair Lace Closure Hair Bleached Knots 7A Lace Top Closure. Just after payment of 60 euros to Wish through WORLDPAY LIMITED, I have noticed that there was no confirmation of the order in my email but the money was deducted from my account. Since then, I have not receive anything from wish. Please not that no client number was forwarded to me.

I would like to request to Wish to refund me. Please you will find below and attached details for the bank transaction for your record.

SEPA iDEAL
IBAN: NL59ABNA0626226163
BIC: ABNANL2A
Naam: WORLDPAY LIMITED
Omschrijving: [protected] 0030002
[protected] Wish 000227Klarna AB
Kenmerk: [protected]:46 003000
[protected]
Counter account
NL59 ABNA [protected]
Account number
NL74 ABNA [protected]
Interest date
4 Dec 2017

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A
3:35 pm EST

Wish brown fur boots

Wish needs someone in customer service to answer the phone there is no customer support whats so ever also when u go to check out b sure its just the one item your buying not doubled up for some reason there site likes to double your items at checkout. I purchased some boots for my daughter for Christmas but they came today and as soon as I brought in my package they smelled like deisal fuel or some kind of chemical so bad I had to take them outside and there is no way I can give this toxic item for a gift. Worse yet the seller shipped with a small bag of potpourri so they knew they were toxic either from glue or chemicals where they were stored or made of really disappointed won't recommend wish to Anyone since there seems to be no recourse.

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M
1:25 pm EST

Wish a blouse and one ring of a set. too small

I bought several items as Christmas presents and one was a blouse and it turned out to be too small. Another was a set of rings( His and Hers) and the woman's ring is too small since they came in the mail I've been trying to get a hold of someone to exchange them, my problem is the email I placed the order under can't be retrieved by myself or Google. Eveytime I've sent an email to Wish they would send me the same response, even after I explained everything. And I've tried calling the 1-800 # and was sent to sight. I just want to exchange these items and find out where my first order is it was a Urn Necklace still haven't received it and ordered it over a month ago.
I'm getting a lot fed up with this entire process.

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S
4:50 pm EST

Wish wigs

I ordered two wigs that I was supposed to have received on march 9th and 10th of March I have not received any of them did not report because I had forgotten about it now I look through my ordering history I see them can you please send me my products please you'll should be sending your products through ups so that the costumers have to sign for them because some products is to big to put in the mail box.

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D
3:41 pm EST
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Wish geek order. wish.com www.wish.co us

I found a wallet in the street and my friend offered to take it to police station for me as she lives nearby. A credit card from the wallet was used to purchase some things on geek wish.com and because I was seen on CCTV picking up the wallet, I am being charged for this crime. I have a transaction I.d. and need to know who ordered the items and where they were sent. I don't have a criminal record and I am a paramedic, this could potentially end my career. Please help me.
Please attend to asap
Danielle Bettenay

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I
1:13 pm EST

Wish paying methods

Hallo,
i just wanted to shop on wish and i wanted to use the payment method (Paypal) but i didnot find it . all what i can see is : sofort and Kreditkarte.
Although i bought after that tow items with Translate debitsCard or Lastschrift method. can you help please o solve this problem so that i cann continue shopping. you can email me on [protected]@hotmail.com
I will be so happy to hear your answer

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P
P
Paulo Mariano Nunes
BR
Dec 07, 2017 8:03 am EST

Formulei um pedido há alguns dias e deixei os ítens no carrinho. hoje resolvi finalizar o pedido e o sistema me chama a atenção pa algo errado. Como devo proceder para concluir me pedido?

ComplaintsBoard
W
12:47 pm EST
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Wish shoes

I ordered 3 pairs of shoes and the items are to small and I am asking for my refund and to return the shoes it's hard for me to get someone about the items I can't take pictures of the item's and send them to you'll I have ordered many items from you'll this is beginning to be a mess about how to get in touch with someone I need to talk to a real human and not a computer thanks again

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M
12:40 pm EST

Wish women leather handbag

Hi I have ordered a handbag abs received a small pouch type of bag. It is extremely small and a mini handbag not as describe and advertised in the pictures I would like to return this product and request a full refund asap.

Please have a look at the attached pictures what I ordered and received is completely different. I need this to be resolved urgently and my payment to be refunded.

Thank you

Jolene

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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