Wish
Reviews and Complaints

Firstly let me say I am not complaining about the product. I am very pleased with it and the fact that it came well before the expected date. So well done for that.
Secondly you need to make this website accessible from your customers' accounts. I had to Google to get on here as my complaint is not covered by any of your topics.

So my main concern is with the delivery today 21st September 2017. I was in the shower this morning when I heard the doorbell. Within a few seconds, as I was putting my bathrobe on heard my front door opening. I had left it on the latch as I was expecting my daughter to drop something off. Can you imagine my shock as I realised that it was your delivery person opening my front door and putting the package in my hallway! I was a female alone in the house! It is beyond belief that someone should let themselves in! I do hope this is viewed as seriously as I take it. An invasion of privacy, house breaking, it was a criminal act! Let me stress that the door was not open or ajar but closed, just unlocked. How did he know to try and open it?
So really I don't know what you can do to resolve this. I have had several items from your site and many more on order and had no other problems.

I look forward to receiving your comments. Please email me at [protected]@live.co. uk

I have done a lot of business with wish.com. In their file on me they say I have no purchase history. When I tried to get information on a pressure cooker/ deep fryer I had purchased and not received. Wish files says I have never purchased anything from them. A couple weeks ago I get an email from Wish asking if I had received the pressure cooker/ deep fryer. I replied that I had not received it yet. Now going on my purchase history with Wish my complete purchase history is missing.
I am asking resolve to this problem by Wish sending me the deep fryer/ pressure cooker i purchased.

I ornder may 2017 some shoes and today 20 september 2017
no shoes and no refund i sent so many complaints on wish but all they saying is sorry.Big fraugt this site if i can just report the site i will be happy
never ever in my life i will recomend them to any one
i never had anything intrest of online shopping
but this shoes was suppose to be a birthday present thats was why i order it so long before.
Nothing no shoes and they said they will refunt but no refund
am i ever going to get my money back or get the shoes.
Im so disipointed i cant just leave it like this.

I live in Arizona and I'm upset about not being able to get any of the daily free give away. Every time it says it has available items, it responds to me saying that the items are already claimed! This is not fair ! Plus only so little amount! This has got to be fixed! I'm not the only one either, there are several other people who have the same problem! Fix it !

Ola estou tentando entrar em contato para saber se vai mandar a mercadoria que comprei ou vai devolver o meu dinheiro que paguei e não recebi. Veja a situação da wish:

Pedido efetuado:
1 de abr de 2017
Detalhes

50pcs 1/1.5/2/2.5/3mm titanium coated hss high speed steel drill bit set tool ac
Loja: guangzhou manyi trade co., ltd
Quantidade: 1
Chegando até 4 de jun de 2017
N° de rastreamento: [protected]
Aviso
Se o seu pedido ainda não foi entregue, por favor, aguarde 5 dias úteis a mais para que o mesmo seja entregue. Ele deve chegar até jun 4! Se ele não chegar até esta data, por favor, entre em contato com a nossa equipe de atendimento.
Seu pedido
Processando
Frete
Quase lá!
Chegando até 4 de jun de 2017

I received some gloves that I didn`t purchase, unless it`s taking the place of an item I did purchase. Which wouldn`t be a great way to conduct business. These gloves came from: Limingyan
balyunquhuangshijangxlatongd
agongyedongqu17haoguangzhou
Phone:[protected], which I did call; Not in Service.

59aec5276fe7ce1a80ca09d6 - is also on the package.

untracked # [protected]

Description of Contents kg. Val(US$)

gloves* 1 0.1 2

Sender`s signiture & Date Signed 2017-09-06

It won't let me cancel an order. I have tried contacting support but it's [censor]in automated and not a real person! Let me speak to an actual person and not a [censor]in robot! And let me cancel my order! I'm starting to get really pissed off! I'm not going to send an email! I want to talk to a real living breathing person not an automated message that just keeps repeating itself!

Ive recently tried to buy things on the wish site and it wont let me

Ive done what it has asked me to do on a number of times but it still will not accept my order or credit card. Contacted the bank everything is allright with that.
Ive also brought items on this site and they wont send them until I verify myself which I did with sending three different order invoice on the front of the parcels.
But they wont accept that as proof that it was me neither.

Please help me fix this problem as I like wish and have been bying from wish for a few years. Without any problems

I bought 1 men's and 1 lady's winter clothes to be delivered to the Philippines. I paid it with my American Express Card ending ...2000. But after a day when I check my order history, it indicated REFUNDED. I called my bank and it said the merchant initiated the refunding. I am repeating my order but it can't get through, saying go online to https//win.com/payment-issue. But still I can't move on. Can you please explain what happened. I need these merchandise badly. Thank You

Order ID: 59a98d618687f8c96a6c7213

I did not receive my purchased item and they refuse to refund or resend it.

Halloween Star Wars cosplay costume Halloween Masquerade magic cloak hooded cloak

Store: Yjfeng
Quantity: 1
Delivered
Tracking #: LW785642245CN
Delivery Estimate:
Sep 16, 2017 - Sep 25, 2017

Sep 17, 2017
Johnny Smith said:
Message said my package has been delivered but I have not received it.

Sep 17, 2017
Wish Support said:
Hello Johnny,

We're sorry to hear that you still haven't received your Star Wars hooded cloak and I apologize for the delay.

After reviewing our records, I can see that this item has already been marked delivered with the following notes:

Sep 16, 2017
Location: OAKLAND, CA 94605
Delivered - Delivered, In/At Mailbox, OAKLAND, CA 94605.

No worries, Johnny, while our team is investigating on this matter, please help us out on your end by checking your vicinity or neighbors to see if someone might have received it on your behalf.

Thank you so much for your cooperation and I ask for your extended patience regarding this matter. It was my privilege serving you today.

Catherine
Wish Customer Support

Sep 17, 2017
Johnny Smith said:
I checked the my neighbors. None of them have received or seen my package. Would you please resend the the item? My wife and I really like shopping on Wish and want to continue to do so. I don't mind doing a signature delivery if that's what it takes. I'd rather have the item instead of a refund.

Sep 18, 2017
Wish Support said:
Hello Johnny,

Thanks for updating us regarding your issue. I understand the inconvenience this has caused. In this situation, our system shows that your package was successfully delivered to the correct address.

Don't worry, I forwarded this incident to our team so that we can serve you better in the future.

In the meantime, please let us know if there’s anything else we can assist you with. Thank you for your understanding.

Sincerely,

Jel Emery
Wish Customer Support

Sep 18, 2017
Johnny Smith said:
I understand that your system says the package was delivered. But I do not physically have the package in my possession. Not having this issues resolved in a fair and honest way is putting a very sour taste in mouth with Wish.com. I will be filing a complaint and closing my account.

Thank you.

ola estou tentando fazer uma compra com meu cartão de credito só que vocês me pedem extrato bancário. não possuo conta no branco devido a isso estou tentando fazer minha compra pelo pager seguro . já enviei minha identidade no entanto não consegui e fazer meu cadastro ate agora.
só isso que vocês colocar para mim Obrigado por ter comprado conosco. Infelizmente, a loja não pôde enviar um item do seu pedido. Por favor, visite https://www.wish.com/payment-issue para obter mais informações.ele não funciomar meu carinho esta com 15 intes que eu quero compra não sei o que fazer dede do dia 14/9 da para vocês resolver esperado resposta no meu e-mail. [protected]@hotmail.com estou enviando minha identidade.

Seit langem versuche ich zu erfahren, wofür meine Kreditkarte am
08.07.17 mit. 315, 20 € und am
10.07.17 mit. 203, 30 belastet wurde.
Ich kann mich nur daran erinnern dass ich zwei Kleider bestellt habe die sehr teuer waren aber wish hat beide erstattet weil sie nicht gepasst haben. Laut Klara wurden am 14. August 17 lediglich 190 € erstattet.
Ich bitte um Antwort und Aufklärung.

Liebe Grüße
Gabriele Fiedler

Im complaing about wish.com site and page app etc. And their custorm support. Ive tried buying something for the past 2 days and it will not let me. I just baught 4 items and now it wont let me. My money is there my bank even says everything fine. I would like to buy my stuff. Amazon does better but their prices are to high. I would appreciate if wish would please fix this and let me buy what i what. Idk what the deal is but i also would like for custorm support to call me and not beat around bush make me listen to 5 ads then hang up on me. Id appreciate if i get phone call so i can speak to them. I will be removing my debit card off their site till it is fixed. Thank.you

I want to order jogging pants and when i want to check the sizes all i can see is the schedual for body wear not for legg wear and that is for every product

Now i want to add some comments in the App about this but thats not an option that i can choose

So make that an option please

And body wear sizes and legg wear are not the same
I need actual information on the length of the pants and i get is body shape sizes i want pants /trousers sizes not chest readings when i want to order pants

Hi Good day!

I will be needing WISH immediate assistance regarding the product that I purchased last Sept. 5, 2017. I bought a leather jacket that happens to be a small one that it does not fit on me. I already reported this on the wish app itself. I would like to return the product and request for a refund. May my concern be WISH concern also in order to improved and developed WISH company and business.

WISH immediate response will be greatly appreciated. Thank you!

Thanks for the help in advance!

Please reply to my emails as soon as possible before I refer you to Consumer Affairs in Australia and also the USA. Not happy with the service your company is providing around the world and I am trying to get some answers why your not bothering to even contact your customers to assist them with their problems. Please contact me by return email urgently. Regards Carol O'Meara

This question is being asked on behalf of my boyfriend, he can't understand if I am ordering more than one item of the same description but different colour, why do I have to pay shipping per item when they are going to be delivered at the same time. The shipping costs I am paying I could use to purchase more items This doesn't make sense to me. I currently have an order pending for £33 but shipping costs are £20.

I have read that as the deliveries come from different retail stores this is the reason for paying shipping per item, but if I'm ordering at the same time, same item just a different colours, surely you will order from the same company so therefore there should only be one shipping charge.

I look forward to hearing from you
Kind Regards

Lisa West

Hello:

I have not received my six Excelvan Diffusers placed with Store name Non-Stop Store. After many requests for information I have not heard a thing. The items have disappeared from my Order History completely.

Two each color White, Brown & Black value 111.00 + shipping

Order # 598a29a180311f3603876f33

Paid thru Paypal which I will open a case if I receive no information next 72 hours.

Geri Plockelman
142 Carl Barrett Drive
Canton GA 30115
[protected]

I had purchased the 2 hoses back in June and had not yet revieved them so I am requesting a refund to my account. I am a freqent and loyal customer, and I hope there is no issue with returning the money to my account I have trried to contact someone and have not had good results. I also tried the other option they give you about an order, and I did try it that way, again don't know if it was recived. I hope I get an email to let me know if this issue wil be fixed and the money back in my acount. I do not mind waiting for product, however this was a needed product for the summer use, and now it is just too far past due. I hope you understand my complaint.

Sincerely,

Melissa

Regret I ordered from them. The only advantage is a fast delivery, but it's all. My dresses were a smaller size, I couldn't even put them on. Their material was too cheap, I will never wear it outside. Oh well, I would be embarrassed to wear it in front of my husband. Too bad. It's not worth its money. And they weren't expensive.
I'm so disappointed with these items. I will return them of course and ask for a refund.
Just saying that maybe you should choose different places for shopping.