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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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C
11:24 am EDT
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Wish need to return items that are very small and can't get a return address

I have had a hell of a time following your directions over and over trying to get a return lable for the items on which I have requested a refund. I can not get an answer except to go to my orders and it will not let me get a return lable.
My name is Clara Spears([protected]@gmail.com) :orders on June 19, 2017
Tracking#s-LW458762727CN, #[protected], and one3 [protected] 75 that says refunded but I haven't been able to get a refund mailing address.
this has been very frustrating and time consuming. It is very hard to get in to for the help I need.

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S
9:05 am EDT

Wish non delivery

I am extremely disappointed that I have not received one of my Items ordered from Wish, they were supposed to be delivered by the 18th June 2017 and then that got moved to the 25th June 2017.
Please could you let me know if I am going to get these items or must I get a refund?

1
Tracking Number 58fa63733473f363b97979f0

High Quality Men's Brand Fashion Camouflage/Camo Shorts Short Cargo Pants for men New 2014 8 colors 7 size
Store: Fashion Maker Co, LTD
Quantity: 1

Estimated Delivery by Jun 25, 2017
2
Tracking Number RS473846821CN

30L 3P Waterproof Hunting Fishing Tactical Backpack Military Camping Hiking Bag Trekking Sport Travel Rucksacks
Store: Guangzhou IND Outdoor CO., LTD
Quantity: 2
Estimated Delivery by Jun 25, 2017
3
Tracking Number [protected]
415pcs/set Trim Clip Retainer Panel Bumper Fastener For Ford Fit TREE ASSORTMENT
Store: gameshop
Quantity: 1
Estimated Delivery by Jun 25, 2017

4
Tracking Number [protected]
2016 Car tire repair tools repair tool kit car and motorcycle fast tire repair tools
Store: Wing Fat Trading Company
Quantity: 1
Estimated Delivery by Jun 25, 2017

Please could you track them for me as these tracking numbers dont work. tell me where then goods are and I will go fetch them..

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C
5:09 pm EDT

Wish sex objects on wish site

I dont like that sex objects are coming up on the wish site please do something about it or I will delete the site my grandchildren get on and look at things with me and I don't like seeing it either I've tried sending a message the other week but it dosnt seem like it's been read like buy a lot of stuff from this site but if the filth keeps coming up like I said I'll be deleting it

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J
2:44 pm EDT
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Wish I received an item I didn't order

I just received an email alert that a 12x universal zoom was delivered. I never ordered this product and trying to get thru to get a refund on an item thats not even on my order list is impossible. Ive ordered 100's of dollars from you. I want my refund now. Im still waiting for my original refund from a sandal. It shouldnt take almost 27 days to get a refund. Please contact me asap. To find out about returning this item at your cost not mine. [protected]@yahoo.com julie larson

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Michelle Gillis
US
Aug 07, 2021 3:27 pm EDT

I HAVE RECEIVED TWO OF THE BEE RINGHEAGON HONEY COMB STACKING THAT I DIDNT ORDER THEY DONT HAVE A ORDER NUMBER AND THEY ARENT ON MY ACCOUNT.These are both 5.00 rings sold by Yilon on line i hope i wasnt charged someway.I WANT TO KNOW WHAT GOING ON OR I WANT MY10.00 REFUND FOR THESE RINGS BACK.THESE ARE THE UGLIEST RING PLEASE HELP ME FIRGURE THIS OUT.

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S
1:40 pm EDT

Wish shipment

My name
Earlene Roberts
[protected]
1601 sw 27th ave apt 904 Ocala fl 34471

Dear Sr/Ms
I ordered several items on June 7 2017 .
I received two rings and nothing more. I ordered a couple pair earrings and i cant remember what else but you should have record of the order.
My email
[protected]@hotmail.com
My tracking number for the item i did received is MGP1706070203679
[protected] this number under bar code
Thanks

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2:12 pm EDT

Wish southern couture shirt

I spent nearly $30 and I still have not received my shipment. I am furious. Wish needs to get their [censor] together and stop taking money. I want a refund for my purchase. I will report wish to the FBI. My purchase never even got delivered to my house. I really hope y'all do something about this. I am pissed off and I want my money back. This is so ridiculous.

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1:36 pm EDT

Wish cannot place an order

I cannot make an order with my credit card and I'm very upset. The thing that pops up is it wants a statement of my bank statement. This is ridiculous. I want to order from you guys and you will not let me. I also want to know about my pending order. I think this is very upsetting that you don't have a customer service number that has a live person to talk too. I want order some stuff and you won't me!

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1:04 am EDT

Wish fraud/unauthorized charges

I checked my bank account and i have 4 multiples different unauthorized charges without my consent, i never ordered anything from this company. My bargain account had gone into overdraft unnecessarily. I contacted my bank sp hopefully they can help, however when i tried contacting wish. Com to despute charges i can't get ahold of anyone! Just stupid recordings...im so frustrated how can this happen

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D
9:01 pm EDT

Wish majority of products

Please don't waste time and money on biggest scam I've come across. Clothes and jewelry misleading. Thin, itchy material. I went on a spree and bought a too much in different categories. One item is too much. If you HAVE to find out for yourself, buy a piece of clothing. Safest thing I can recommend is jewelry (irregardless of what they advertise, stones not real), but arrives looking like their pic.
But I will NEVER be tempted to use them...also shipping may be up to 45-60+ days.

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8:10 pm EDT
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Wish wish application is fraud

I made my purchase and I didn't received my order it's been two month still waiting for my order.. Even they are not refunding my money and if there's anyone from wish team who read this connect [protected]@gmail.com is my mail id as if I didn't get my refund within this week I will take legal action against wish... Plzz connect asap as I am very frustated

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2:16 pm EDT

Wish dress and shoes boots

I order some stuff that came up to 94.00 dollars I deleted some items but when I went to my bank to check on my account I found out there was and hold of 94:00 dollars on hold from and order on Wish . Com I contacted them by email also look up and phone number yo call theme I called this number all hours of the day and even late at night got and recording telling me if I have and promble with or contact them by email I did and still did not revive and response yet also I was sent and conterfite pair of boots they did not respond when trying to send back the post office said it cost 2 time the money I send theme back all the way to China please can some one email me back or call me I need to talk to and live person

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12:40 pm EDT

Wish my things I ordered are very late!

Hello my name is brieanna and I live in Canada and I have been waiting for my one package for a while now I ordered 3 things in the beginning of may and they still haven't came yet. Please email me back and tell me what's going on please or I want my money back!
I'm not waiting 3 months just for and tell couple of things on here.
Thank you have a nice day
Brieanna mootrey sarnia ontario

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11:23 am EDT
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Wish iphone 7 wallet

I placed an order about five months ago for a purple iPhone 7 wallet and a free gift which was a purple necklace. I received the necklace months ago but I have yet to receive the wallet I ordered. Your payment did go through my bank so I have been charged for it. It is now June 26, 2017 and all I want is for you to please send me my wallet.

I think you have horrible business practices and will probably never order from your company again for this simple reason. You cannot even fulfill the simplest of orders.

My name is Barbara Woolison and my address is 8210 Salem Road SW, Lot 24, Byron, Minnesota 55920. Email is [protected]@gmail.com and my phone number is [protected].

Please, please let me know what is going on.

Sincerely,

Barbara Woolison

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5:31 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I need to talk to a real person and can't get anybody ive been logged out of my wish account and can't get back in tried to change my password but it tells me this page has expired I need to know how to get back in so I can see the progress of my orders I have 2 separate orders that's coming in and I would like to make sure I get everything cause I jhave 2...

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R
3:28 pm EDT

Wish a phone charger

It has been all most a month thying to get all the parts I got 1 of 3 and all I get is the same thing (send us a photo of your card one time last 4 covered one time the first 12 covered and my ID I have sent this 3 times and you keep asking for it The card I used had to be canceled do to fraud activity I am thinking wish is the source of my card number getting out.
there are many items I would have got if wish could get things right as fast as GEEK If this is not made right I will tell every one I can not to by from wish using face book twitter and in person I have got many to by from geek and they are happy that could have been wish as well.

One PISSED OFF CUSTOMER

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3:02 pm EDT

Wish customer service

I've been trying to get a Latias plushie but everytime I try and get it it either says there's something wrong with my billing address or they can't process my card and so I tried calling the number for customer service and all it gives me is a recording saying to email them and stuff and I've tried doing that before but it never worked and I just want my Latias I've been trying to get the Latias for awhile and still haven't gotten it

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10:36 am EDT
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Wish I got charged twice and it showed as denied at the app

When I was trying to buy a dress it showed as denied and then I saw that it was charged twice in my card!
I'm trying to cancel the order at the app but it doesn't allow me. And I can't not even send a message in the app because it always says it is missing some information.
I just want to cancel this order and have my refund!
I've attached the pictures of my credit art statement that shows the 2 charges and the order confirmation that shows now at the app, but it only shows one order!

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LauraLaugh
AU
Dec 03, 2019 11:32 am EST

Same has happened to me, I've ordered many times of off wish and never had this issue before, very frustrating

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9:02 am EDT
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Wish charges to my credit card without order and without delivery

Credit Card owner is Barbara Salathe, Visa card xxxx xxxx xxxx 1554

25.04.2017-wwwwischcom, [protected], Niederlande, CHF 48, 00
25.04.2017-wwwwischcom, [protected], Niederlande, CHF 25, 00
27.04.2017-wwwwischcom, [protected], Niederlande, CHF 24, 00
29.04.2017-wwwwischcom, [protected], Niederlande, CHF 22, 15
29.04.2017-wwwwischcom, [protected], Niederlande, CHF 34, 00
01.05.2017-wwwwischcom, [protected], Niederlande, CHF 22, 80
01.05.2017-wwwwischcom, [protected], Niederlande, CHF 23, 00
03.05.2017-wwwwischcom, [protected], Niederlande, CHF 26, 00
03.05.2017-wwwwischcom, [protected], Niederlande, CHF 22, 80
03.05.2017-wwwwischcom, [protected], Niederlande, CHF 17, 30
05.05.2017-wwwwischcom, [protected], Niederlande, CHF 25, 05
05.05.2017-wwwwischcom, [protected], Niederlande, CHF 32, 00
07.05.2017-wwwwischcom, [protected], Niederlande, CHF 14, 45
07.05.2017-wwwwischcom, [protected], Niederlande, CHF 26, 00
13.05.2017-wwwwischcom, [protected], Niederlande, CHF 18, 30
13.05.2017-wwwwischcom, [protected], Niederlande, CHF 23, 25

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1:30 pm EDT

Wish items ordered too small

I would like to know if I may change some items I received that were too small?
I have about 5 tunics and a dress that I thought I purchased with the correct size but when they arrived it was more than obvious they were too small. I like what I purchased and would just like to exchange all them for a larger size.
What is the process?
Thank you
Lorraine Bohleen
9 Dunbar Rd.
Reading, MA 01867
U.S.A.

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9:31 pm EDT
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Wish orders not filled/orders that have been paid for that haven't been received

Hi there,
I want to post a formal complaint about WISH.com
Should be more like WISH.CON...
I had ordered a few things that I was ok with...I understand that these products are "cheap"...but I did not realize that many of the items for sale were "knock-offs"...as they use photos of products that arent theirs and copy them...THAT IS CALLED FRAUD.
As they do not have the rights to copy=COPY RIGHTS to any of their products.
So to continue, I had ordered a few things and one of them came. Which was the "clip on camera", I thought, hey this would be great and I can do hands free filming for my Youtube channel...it came, the instructions made no sense...as if they were translated from Japanese or Chinese into english..anyways very poorly done.
The product said to plug it in to my computer...so I did, in hopes that the computer would identify it and I would have an idea of how it works through the "wizard"...nothing but lights flickering.
I contacted WISH and they lead me on, told me to be kind in my emails...I said regardless of how much I spent...this product sucks and that I was considering a Lawyer...and they said they knew the product didnt work? WHAT, they knew...so why is this product on their web site then?
I felt like such an idiot...and then I comprimised my email...as I sent pics this way...since there is no way for me to send pics any other way...they make it as difficult as possible to resolve anything.
I got passed down the line to yet another ummm, person.
I ended up cancelling my account and all of my other orders that I had placed just disappeared. I now had no way to track anything there after.
I called the 1800 number on their site and got a continuing cycle of recorded messages? What the Hell kind of business is this?
How are they allowed to take peoples money and not (literaly) deliver customer service? Who are they? What are they supporting? How is this criminal activity still being able to go on?
So I did receive one item, and much to my non-suprise, it looked nothing like what I ordered...but I have not received 5 things that I have paid for through PAYPAL...NOT HAPPY AT ALL...

Please learn from my mistakes and dont get taken for a ride...THIS WISH SITE IS FRAUDULENT AND SHOULD BE SHUT DOWN...How any others have been ripped and jipped by these swindlers? Too many to count...If anyone out there who has been scammed by them( of thousands)...perhaps we could get together and do something about it...this has to be stopped...One way or another...

signed, Pissed off

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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