Wish
Reviews and Complaints

I ordered shorts 8 pairs on Mar 24 never received they say in transit still at warehouse dated Mar 24 now they say I'm passed 30 days so no refund why they were never even shipped I want my money back or items reshipped or shipped to begin with store is sunny outdoor factory code is BUBBE0102639947YQ the company never shipped my order now I'm out money and shorts and wish says I'm passed 30 days so no refund will be given. How does that seem fair when the company never even bothered to ship my items?

I ordered two dresses that were refunded for no particular reason, and my money was not refunded- it was two dresses that I need in time for an event on Saturday 29th July that cost $60 for both of them. I am quite disappointed in Wish now as I always used to buy things that arrived early and were the exact right product, and these were two items that I do need very soon. I have sent in pictures of screenshots of my bank balance and items ordered, and there is no way to further contact you.

I didn't ask for a refund I just want what I bought, and I spent over a hundred dollars. So I just wan what ever I bought and I need to know when it arrives please, my name is Leyanis Alvarez Perez, I don't know why I can't do anything throw the app the app is wish, I need an answer as soon as possible. Please I really want those things that I bought and now I have no money and no staffs

Helo:

I bought a cpap mask from wish and just after the one month it broke.

I sent in a defective concern and was told I could have a refund or replacement as I hasd sent photos and showed the problem.

I chose refund and someone different came back and said its over 30 days sso no refund.

This is a life saving piece of equipment for some people like me.

This also happened to us just after christmas when we were sent an email asking if we would wait longer for 2 or 33 missing shipments and the would come and after we had enough and did not receive the product told them to refund and again they hid behind the 30 rule after they had asked us to wait.

This is not proper.
Order placed: apr 4, 2017
Order #: 58e3faefa829171417b235ab
Details
Bmc fm1 full face mask manufacturer of the cpap machine mask conducive to therapy copd & snoring high quality of sleeping mask
Bmc official store
Delivered
Tracking #: lm343292030cn
Delivery estimate:
Apr 25, 2017 - may 5, 2017
Track package

Jun 21, 2017
Wish support said:
Hello lorne,

I apologize for the issue with your order. For the inconvenience, our team deemed to offer 2 options:

1.) a refund (Shipping fee included) and you don't have to worry about in sending back your item. Please allow 5-10 days for the refund to be credited to your account.

2.) a replacement that it will take 30 days to receive the item and you also need to provide your updated shipping address; this is to ensure that the delivery process will be as seamless as possible.

We want to ensure you receive help with this as soon as possible, so let us know which option you prefer within 5 days which is no later than june 26, 2017.

Let me know if you have any other concerns and i'll be happy to help.

Cha
Wish customer service team
www.wish.com/help

*I hope my response was helpful and if it was, please answer the questions below.⬇ "

Hello

Yesterday 21/06/2017 11.06am) I placed an order for two rings and a watch. The money was debited off off my Bank account immediately( R148.97) but I have not received a mail confirming my order and now I have no record of this. What do I do? my Email is [protected]@jeeves.co.za. I have placed previous orders and I have always received confirmation. It appears nowhere on my history.

Please advise urgently.

I ordered a dress and waited for months for it to arrive. When I finally got fed up with waiting, I attempted to contact Customer Support. The email strain essentially told me that because I waited too long, I would not be able to replace or receive the item I paid for. They delivered my dress to an address 87 miles from the intended destination, then told me that they would not correct their mistake because I didn't tell them soon enough that they made said mistake. I have attempted to contact Customer Support by phone numerous times, but I never get a human, and no one ever gets back to me. I want this issue resolved.

Hi i have tried putting a complaint in to wish.Com about recieveing items that are different than their advert.Plus items sent were in chinese.All the items i have recieved are faulty and not work.I have asked wish for a free post label and a refund before i send their items back as i paid up front before i saw anything.But all wish keeps doing is wasting my time asking for pictures of items.I have sent them pictures three time of the all items and order numbers.But the only responce that i have had is they say they will refund me for two items and thats it.An example of wish is the word leather to every language in the world it is the produce of a cow.Not to wish it is pvc plastic and thats what you get from wish when you order leather goods.I have told them i will never purchase anything from again i have never met such liers in all my life.

So...I ordered two shirts that were sort of expensive and I waited a month for them and they didn't come...and then I contacted support and they said that something was wrong with their tracking system and that it would take a bout 30 more days to arrive...so I waited...again and still nothing came so that's two months. And then I cantavted again and they said that I needed to refund and I won't be getting my stuff...and to this day I have contacted them 7 times and still the same thing. Obviously they don't get that I want my stuff...the service people are definetley rude. I still don't have my stuff. Wish is fraudulent and has terrible value.

This has been going on beginning May 2017, You on your own have decided to ship to my old work address. Mind you I was not working there at the time the order was placed and never input my old address only my home address. I alerted you to this error in May you began shipping my order that had 15+ items in it seperately and I have never received a thing.

Your company is the worst, you answer my complaints with "I need your order number and the customer service rep even gives their name big wowstill no way to open a real conversation that would lead to a solution.
NEWS FLASH you have no way of having the same person having a conversation with me to correct this problem which leads me to now know you have never had any intention of correcting YOUR ERROR!. Why dont you try doing business like a human and contact me, you know I have never received anything you have all the order numbers CORRECT THIS
I have given you my address 620 E Baseline Rd. Claremont Ca 91711 and my phone number [protected] but you insist sending me dead end e-mails that are nothing less than cruel. I have filed with the Better Business Bureau, you need to be stopped and held accountable like a realbusiness. The Wish corporation is a sham and a scam. I have placed a complaint everytime something was not delivered or delivered wrong and you refuse to correct the problem Refund all my money to my account or send me a check.

I agree, they are nothing but fraudulent. Do not order from them. I made a $700 order through Geek.Com which goes through Wish.Com, after they lured me in with a free item that never did come. It was February 2017 and the items came very slowly being drop shipped from China. After two months I did get 3/4 of the items, plus some weird stuff that they did not even know why it was sent to me. My tablet computer came with a broken screen, I returned it to never see it again. I was agreeable with the credit card to pay them for what they sent me $400, but WISH.COM wanted the full $700 even though I never received all my merchandise. The credit card finally told me I have to pay them the other $300 or lose my good credit. What a bunch of total rip-off crooks they are. Now after waiting six months of having the credit card in dispute, I have to pay WISH.COM their other $300 and I never got the stuff. They are as crooked as a $3 bill.
Signed: Robert Counselman of McClure, Ohio.

I have had the worst time trying to communicate with wish.com. Over the years I grew very fond of this site, but now I can not get them to read my messages. The just send the same automated response for different questions. It's like they don't care anymore and that makes me extremely angry. They send something about address Change when I tell them the post office has no record of this or any other item on this order

how messed up is that

I ordered 14 items on June 3 and have received 8 out of the 14 so far. Only 3 out the 8 items were fine which is less than a 50% (poor score). 2 shirts looking nothing like the picture and poor quality. Order 3 pair of shoes 2 right size one too small. Ordered eyeshadow that was damaged when I received it. The bracelet was too big, but looked okay. I have shopped online using Amazon, Justfab and Walmart and never had this issue. I'm truly disappointed. I was so excited when I placed my very first order and told friends and family about your site. My first order will also be my last order.

I ordered from them ova a month ago with no shipping info or tracking info i stayed messaging them inquiring about my orxer only to be told that i will get my order by june 1oth well today has come and gone and i sti font have my stuff n they told me to give it a few more days no [censor] no i am calling my bank and getting my money bsvk plus reporting this scam of a company

Received what appeared to be a message from PayPal regarding a purchase that I made from Wish using PayPal (which I didn't make). The message contained in the email is as follows:

June, 2017
Transaction ID: 1LK285555V2327445

Hello valued user,
You authorized a transaction to WISH (ContextLogic Inc.). Money won't leave your account until WISH (ContextLogic Inc.) processes your order.
Thanks for using PayPal. To see the full transaction details, log in to your PayPal account. Keep in mind, it may take a few moments for this transaction to appear.
Log in now

________________________________________
Merchant
WISH (ContextLogic Inc.)
[protected]@wish.com
[protected]
Instructions to merchant
You haven't entered any instructions.
Shipping address
Lancy Hwu
9090 Blufftop Way
Lone Tree, CO 80124
United States
Description Unit price Qty Amount
Purchase on Wish $76.10 USD 1 $76.10 USD
Subtotal $76.10 USD
Total $76.10 USD
Payment $76.10 USD

The final payment amount may change when the merchant completes the order.

Invoice ID: 57b98510c5a9c92a17b03dbf

Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at www.paypal.com/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

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________________________________________
Copyright © [protected] PayPal. All rights reserved.

PayPal Email ID PP120 - 97474bdc3a3b

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I received the wrong item. I wanted the elephant tapestry but you sent me a completely different one. all I want is for the correct item to be sent to me. thanks.
I received my item on may 17th 2017
the order number is 590940a469416d2696acba42
I do not understand why I need more letters on here for you to fix this problem so I am writing all of this out to send it.

I ordered 3 things. Paid for them with a card that was a gift. So I don't have it anymore. And two never showed up. They got sent to different places. I already wrote you guys once about it but I'm very unhappy about this. The items I paid for should be sent to me. It's completely embarrassing that my set toy ( with my name on the package) was sent to some random house. Iv used wish a couple times and I usually get my stuff . I would love to continue shopping on this site but I will no longer if you can help me out.

On 2 separate occasions I ordered the dam swimsuit from the See Y Again store from wish the first time I was sent the wrong suit returned it and never received a refund. The second time I never received it the argued it was put in my mail box my mailbox is barely large enough for envelopes and the See Y Again store made every excuse in the book to not refund me my money. So if your going to order from wish make double sure it's not from the See Y Again vendor.

I ordered a bed. Set from you. Pink with cloud. Awhile ago and still haven't received my order. I'd really like to have the bed spread I ordered. Names Kristi smith [protected]. To get a response that because my complaint is too small, that it may not get attention is ridiculous. I'd like what I paid for and what I was charged for. Or just go ahead and refund and I'll go to a different site. I will be sure to share my awful experience with wish as well. Waiting over a month for a product is ridiculous

I ordered 2 dodocool dc30s the sight states it is compatible with the macbook pro. It si not. I went to the customer service page and my last orders are not in the order history. The item sent has the wrong port at the end of it. I would like to get the correct product if it is not available I want a refund. I have used this sight quite a bit and have up to this point been very satisfied. I have attached a copy of the mailing label also the the end of the cord that was sent. It is too big.

Hi my name is vikram i orderd a set of watch and a silver chain the estimate time was 6th and 16th june but i did not receive any item please refund my money i don't want any items now.my id is [protected]@gmail.com(vik kamboj). my address is 35 collins street, collingwood park, queesland, australia.i am going to visit my uncle tomorrow and i was planned to give this item to my uncle but i did not receive any of them.please reply as soon as possible