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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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N
7:28 pm EST

Wish costume

Hi,
I have bimistaken checked out on certain items I didnt need it. I was just trying to finalize one swimming costume out of 3 and I donno what happen, three of the items got selected and my pay got cut. I have emailed Wish the same say and also requested for refund.

The tracking details of the 2 unwanted items are as follows:
RL154596819CN

The second one for which I have also placed a refund request shows that it has been refunded but I cannot find that anywhere.

Can u guys please check the details for me and let me know whats going on for refund. My username is [protected]@yahoo.com

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L
5:07 am EST

Wish avoid

Delivery took way too long! I bought something from Wish and it was a present for a friend and before I ordered I contacted Wish and asked them how long will it take and they assured me that I have nothing to worry about and that my order will arrive on time. Well, it didn't and when I asked for a refund they refused! This is the worst site I have ever dealt with! They simply lured me with their fake promise! They said that I'll get my item within two weeks but in reality it took 5 weeks to get my item. I will not make the same mistake again!

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M
12:09 am EST

Wish leather women's flats shoes, soft slip

There is more than just one ad on wish.com for this particular shoe. I put in my size and my color and I enter and it triples the price. I'm ready to order several pair, however I'm not going to pay triple the price of what you are advertising. I also have several things in my shopping cart and I'm ready to check out, However until this is resolved I will not purchase anything from you. Are you really legit? It has also been very hard to find the place online to ask questions about your products. You make it very hard. Waiting for your reply and I hope it comes soon.
M. Elliott

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D
3:35 pm EST

Wish I've been blocked from my account but i've still got outstanding sales that I haven't received

I was blocked from my account without explanation beyond being told in a form letter (1 in Hungarian!) that they can't reinstate my account and direct me to their terms of service. I've done nothing wrong!
I still have outstanding purchases that are now WAY past the estimated date of delivery but I haven't received the products. My emails are being ignored and so am I. I can't communicate with sellers, nor can I respond to their questions of whether or not I've received my items. I've tried telling that to wish support but it's come to nothing!
I've tried calling and I've sent many emails that have all been ignored. Not once have I reported an item as having not arrived when it has, and I'm owed about $300 Canadian. I'd like this resolved please.
Thank you for your time and attention...
Dayna Goodchild

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Brad Hawks
US
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Dec 25, 2017 6:20 pm EST

i just started receiving the same treatment from wish. they want a copy of my drivers license and bank statement showing wish.com purchases, to verify my identy. have they ever shipped your stuff to you? i have had nothing but good luck with them for over a year now and all the sudden this, . what should i do?

I
I
Irides
IN
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Oct 20, 2017 4:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Refused to help. Got nonsense emails even i sent them thousands of emails i have the same issue im about to lose 250$ for no goods

E
E
endurance112
DE
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Oct 03, 2017 5:32 pm EDT

I have been blocked out from my account and the things i bought have not yet arrived please i have done what they asked of me but its still saying same thingcan someone from wish contact me please
endurance00sylvester@gmail.com

D
D
Diane Deschenes
US
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Sep 30, 2017 7:57 am EDT

Tout comme vous je ne peux entrer en contact et j' aimerais bien en connaître la raison car tout fonctionnait bien depuis 4mous et soudain ouf ça vient de se produire on bloqué mon compte et impossible de prendre contact avec aucune personne de la compagnie

G
G
Grassyhash
US
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Jun 01, 2017 4:29 pm EDT
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I cannot log in to my account wondering why

D
D
Diane Deschenes
US
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Sep 30, 2017 7:54 am EDT
Replying to comment of Grassyhash

Moi non plus je ne comprends pas je suis estomaqué

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P
1:30 pm EST
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Wish I ordered a soa jacket on 12-12-16

When I order my jacket it said I would recieve it on 1-8-17 then it switched to 1-15-17 I still havent recieve it and I have order 3 more that is surpose to be here 2-1-17. But orders have been paid for out of my bank accout so I either want the jackets soon or I want my money back asap! Ive heard good review about ur company but im not inpressed at all

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O
1:21 pm EST
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Wish usb bluetooth speakers, mini projector

Same prob as everyone else. I've waited a month, it's now a week past due dates. When I inquired about tracking they sent email stating a refund. Wtf at this point my products should be here. I never ever asked for refund. Where are the products. And yes at this point give me my money since I never received any product or was told they would never arrive. O actually the watch and glasses showed up weeks ago, just not the electronics. And there's no way to find out what's going on. #### CHINA shady ### business practices. So for products ordered 14-19dec I still have neither products or money and have no clue where the products are

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4:39 pm EST

Wish headphones

I had ordered some bluetooth wireless headphones on December 7 & my package was supposed to arrive over a WEEK AGO and it still has NOT arrived. Im very disappointed, you guys sent me an email saying you guys will refund and still deliver the package but the package isnt here and i havent gotten the refund so whats going on! I would love to have something happen, either it gets sent right away or i get a refund like you guys said. My email is [protected]@gmail.com contact me if needed.

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L
3:04 pm EST

Wish Wish.com

I used to love your company. I bought things all the time. I placed an order in early November. I spent almost $400 on products, a total of 26 items never showed up.

I ordered these items for Christmas presents and when they didn't show up I had very upset kids and family members.

I am extremely unhappy and depending on when and how these items arrive I may no longer use your company for my online purchases.

I would request a refund however having to individually request a refund for each i team of the 26 missing from my order, is an inconvenience!

Please fix this!

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S
2:44 pm EST

Wish princess castle tent for kids

I ordered a princess castle tent for my daughter for her birthday back in early December and it still hasn't arrived. Instead I just got a bag of plastic balls. I went through the return process and they made me pay for shipping for their mistake and I still haven't received the princess castle tent for my daughter whose birthday is in a week. I am so frustrated! I tried to call and talk to a live person and all I got was voicemail after voicemail telling me to contact them through the internet or app and they never get back to me. First off, I should not have to pay for shipping to return an item that they sent me in error and secondly...where is my item that I ordered. And third, it's very unprofessional to not have a phone number where a customer can speak with a live person or management. This wish.com website and app is crap and it's ripping people off and fraudulently using people's credit cards. I DO NOT recommend this website or app or any of it's affiliates to anyone!

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9:41 am EST

Wish did not receive item and no longer have it in my order history.

I placed an order back in November of 2016 for a kitchen gadget "Kitchen Cling Film Sauce Bottle Storage Rack Paper Towel Holder Kitchen Accessories". It stated that it would arrive by 12-23-16 so it would be in time for Christmas. Then after Christmas, I received another message that the item was delayed and would be here by 12-31-16. It is now 1-17-17 and I still have not received the item. I looked on my account to see if I could get a refund and the item is no longer in my order history. I did not delete it as I kept looking to see if it would still arrive. So, now I don't know how to either still get the item or get a refund because I don't have it in my history. Is there any way to be able to still either get the item or get a refund?

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R
12:32 pm EST
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Wish re: order #[protected] on dec 3, 2016 size 10

It has been more than 12 weeks and I have not received 3 items! Item 1. Black long sleeved shirt with zipper on front. Item 2. Dark blue dress shirt with chains designed. Item 3. A brown watch. I've had ordered many items from this website (wish.com). So I'm asking to plz resolve this problem as soon as possible. Sincerely Your Loyal Customer! Raul Aleman New Phone # [protected]. Thank You...

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C
11:07 am EST

Wish foot pegs axel bolt covers mirrors saddle bags turn signials etc.

Spend over 600 in 1 order and ony half my stuff made it says refunded if you wanna do that for the wait thats fine but i want the multiple products I've purchased and had to wait so long on i need theses parts!#yesterday#horrible service
Sincerely, cory brown

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J
10:22 am EST

Wish paid for merchandise and never received it

I bought a yellow pen that checks to see if wires are live with electricity, a voltage meter pen and it never arrived. I also bought a security pencil camera and it also never arrived. My account used to have a rating of 16 and has now dropped to 3 including my account history and purchase history which has disappeared. I can't see any of my order history. My user is is 5785001c04fd426d2cf4c09.
Can u help me get my merchandise and restore my account history

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Update by Julio Ramos
Jan 16, 2017 10:25 am EST

I'd like to hear back from anybody from wish

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C
9:15 am EST

Wish my order from wish

I cant get ahold of anyone i ordered 164 $ worth of items now saying it been refunded when i never ask for it to be i also have not got my money back i need to speek with someone to clear things up i do still want the items but if i am going to have these problems i wont my money back i have no idea what is going on and i have tried emailing and no one has gotten back to me

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L
4:04 pm EST

Wish black lace up boots

I started to have trouble adding more than one thing to my cart, so I tryed different things to add things my cart. Then I tryed completing my order and it just got strainger. I thought I was still atting things, but I was confirming each order one by one. I didnt know that and now I find out I payed for 2 pairs of boots and I just need one pair. I need my money back for one please

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C
1:54 am EST
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Wish not receiving my order I paid for

I have order two out fits and have not received them. It's been over 8 weeks.

Where is my order to 3 copper crescent, caloundra west queensland 4551?
Infant batmn out fit boy and girl.

Where is it? You just steal money.

I demand my order of I will make a massive complaint.

I have paid for 2 items I expect to receive them next week.

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Jayzen69
US
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Jun 09, 2017 3:47 pm EDT

I've been ripped off by wish more than once. In one case they refused to resend the item or even refund the money. They're thieves!

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L
7:44 am EST

Wish woman's winter thicken keep warm jacket

Please I bought a woman's winter thicken keep warm jacket from wish. Com, the Vivi fashion store with the order ID: 58273ddf695eda424a398c22 which email was sent on 16.11.2016 that my order have been shipped and the Delivery Estimates was 13.12.2016 - 23.12.2016.
Unfortunately, I have still not received my order. Please kindly help me find my order.
Thank you very much for your concern.

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S
7:26 am EST

Wish I'm not receiving my perches

I paid for everything, but I'm no receiving my item's, I know I paid the money came out immediately. I am stillwaiting for a jacket, 2 dresses a purse and a few pairs of leggings. I also tried to buy more and you wouldn't let me. I've been trying to figure this out since early December, I have sent several emails w/ a picture of the card I used for those items. I'm very frustrated please someone call me!

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A
8:53 pm EST

Wish undelivered orders

Hi,
I place an ordered at your participating seller Wish (Contextlogic Inc) last November 11, 2016 for $31. 50. It is red dress supposedly for our Christmas party. Unluckily it did not arrived until now. I was billed for this ordered and I paid it through my PayPal account. The trans. number was 6UW68842XE462713T and the Invoice number was 58266adbae76c4224c9409b3. Please help me get my money back.

Ana Dolan

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D
6:40 pm EST

Wish I have purchased two jumpsuits

Poor parcel an missing parcels.. I only received one of the jumpsuits. After driving 15 miles to an from delivery location. Also upon exception the quality is poor. Did someone send me a sample... Because I didn't want that... I wanted something with an entry point to try on.. Nobody plus size puts an outfit on through the neck with out at least a zipper or button ensuring easy access contact me asap... As this will be my most horrific experience ever. Happy birthday to me... You guys really out did yourself

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

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1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 04, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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