Wish
Reviews and Complaints

My Wish account was hacked and they changed the log-in information so I can't get it. I recieved an email, which is the first image below, that states that someone, not me, changed the email of my account. I've attempted to log in since, but have been unsuccessful. My card and my mom's credit card are listed under the account and I am worried about what will happen. I still have no information and I have emailed Wish 4 times as shown in the second email below. I want my account, including all of its information, to be deleted, so I can hopefully start new with an account not compromised. This is all truly upsetting. My email is [protected]@gmail.com and my account was kartertheartist as well.

I used the Wish website for the first time in December, 2019 and a few weeks afterward, credit card scammers called my number. They tried to have access to my online banking information. They had done some research about where I live and provided me with this information to sound legitimate. I contacted my bank and changed all my information.
Please avoid the Wish website. Some of their retailers might be real, trying to sell their items but the company itself is a scam. They try to lure consumers with low prices and sometimes when you go to buy, the price increases when you choose the color and size of the item. That is a BIG RED FLAG. You might receive your item a few times even if you use Paypal but they now have your home address and phone number and will monitor you.

Good afternoon,
I've been charged over 500 EUROS between the months of December 2019 and Jenuary 2020 for something I NEVER BPIGHT.
Money have been taken from my bank account with NO AUTHORIZATION from the website 'CUTE ORDER. WISH. COM'.
I want a refund as soon as possible before legal actions will be taken.
I will attach below the pictures of the fraud:

wish.com said they have deleted my account. They have my credit card details and other personal information. I have contacted them humorously at support@wish.com and reviews@wish.com and they won't answer me. I have left a review on Google apps and their response is to contact them through the app. I cannot log into the app because they have stopped me from signing in for no reason as this is just a random and inappropriate act.

last Oct. 2019, i ordered several items. i received some but 2 items have not yet arrived (January 2020), i emailed the company twice, with attachment showing them the items and order number and payment mode of the undelivered items. they reply that the information i submitted were not adequate? (i've sent them the screen shot of the order no. and the items.)

I purchased over 400.00 in limited quantity daels on Wish, the items I was paying for retail processed immediately. The sale offers not a SINGLE one went through and they waited 2 days to tell me. Had to go and put in for return on each item individual. Not worth it, SCAM... They don't even give you back . 75 they give back . 72. Cents not much of a difference but I was in mental health crisis and went. Really overboard!
I. Purchased OVER 400 items(bipolar mania.)Now as I said I have to put in individual refunds for each purchase. Otherwise I run risk of getting Wish cash back.

I had no idea that when I ordered the items that I wanted, that it would include everything in my cart! I thought that by putting items in my cart, that they were saved until I had the money to order them. Now Wish says that it will take 14 days for the money to go back on my card! My problem is that money was for my bills, which be be taken out of my account starting on the 15th of JANUARY. Please, can you help me out? Carol Morossp

I am trying to make purchases and it is not allowing me to I have returned or ask for a refund and return on the items I have purchased in the past that word affect it or in default I have kept enjoyed and have continued to use the items that I have purchased that do work also the wish has refunded me numerous times on things from their end not to my doings simply from wish doings I don't understand why I cannot make my purchases I have never been declined with my payment card I have had nothing but outstanding resolvement with wish until this matter I am in Urgent to make a purchase and cannot I don't understand why I am being punished for doing what I was asked to do and given the proof that I had given that was asked of how do we resolve this problem urgently thank you God bless

I have b÷en using wish.com for years and this is the first time this has happened to me. I tried to get into my account for days now it keeps stating I'm using the wrong password/email address. But I know I'm using the right one so I click on forgot passcode and tells me a link to get into my account was emailed to me. I did this a few times and still I have not received the link. I've tried everything I looked in all my folders in my email still nothing. All I want is the link so I can get into my account. Please send me the link. Thank you.

For the last few years, I have always used the same p/w and id to access my account on wish.com. Last 2 weeks, it states that I am using the wrong p/w and id. I also have a few items that are way past due for delivery. I can't even access my account to track my packages. Wishcom don't even have a 800 number to call. I want all my credit card info deleted from their website and my items. I will also notify BBB of this as well. It is hard to get to wish customer service when you can't even get pass the sign in. WIsh has my money, NOW I WANT MY ITEMS

Every time I try to paid using PayPal a message staying "there is a problem go to http://www.wish.com/ paymentissue" appears. I always pay using PayPal before and never have any problem. I will appropriate if you can help me with this situation. This is a very strange situation I check a couples of time my information and everything is in order.

I recently purchased a car radio from wish. Item was supplied by fcsfsg store. All appears okay, but I have a question about the GPS, Does the GPS require a separate antenna, if so please can you tell me what the connector type is ?
There is a GPS antenna socket on the rear of the radio which looks like a normal car radio antenna connection, but is only about half the size (radio antenna connector is next to GPS connector). Any information you can give me will be very much appreciated.
Kind Regards
William Philpot
[protected]@gmail.com

SUBMIT A COMPLAINT

Online Shopping Wish.com Customer Service there is something wrong with your user account. please visit https://www.wish.com/payment-issue to resolve this.
Wish.com — there is something wrong with your user account. please visit https://www.wish.com/payment-issue to resolve this.
1
F Faisal Abd Aziz Fawzy Sep 22, 2017
Review updated: Jan 07, 2020
Every time when I tried to submit my payment, this message will appeared.
Before this, I received a message asking me to send my photo ID and photo of my debit card. I have sent it several times but did not receive any response.message appeared Lately, the abovementioned -"There is something wrong with your user account. Please visit https://www.wish.com/payment-issue to resolve this."
Please let me know what is going on with WISH.

I'm trying to spend a lot of money on this app and you refuse to except my payment when I know there's no problem with my card and you won't even let me in or a different card and I have no cost to me my discount
I'd appreciate a quick response since the number to call will not allow you to speak to anyone can you please let me know what's going on ASAP thank you

Trying to make a purchase tonight
Getting an oops screen telling me to contact you. Please dont make me miss this buy.
There are plenty dollars available for the buy
I but a lot of product from you which has been
Great. Thank you for your efforts in solving this problem for me.
I would in the future make plenty of purchases as they make great and wonderful gifts.

Deanna

Hello I am leaving a complaint about an order which I ended up cancelling due to extra fees which were not included in the original price of the item I had ordered. The item had originally been listed at a 40.00$ value however after requesting the item the total came up to a hidden value of an extra 15.00 now since Jan 3, 2020. 5 days and my funds for the item still havent reflected back into my account.

Wish let someone change my email without notifying me and then let them buy stuff on my account using my stored payment. Wish is criminally liable for this. I have tried to contact them and they just say someone will get back with you in 2-3 days. They do NOT. I have tried to call and the message is go to support@wish.com. I have 6 times. No one responds. Just an automated response that someone will get back with me in 2-3 days. I am going to have to cancel my card, thanks so much Wish, I wish I had never heard of you. Wish is complicit in this fraud.

I tried shopping this money but had payment issues in the sense that after have entered all my card details, I was unable to effect payment but on checking my email I found out that my account has been debited and was asked to send the screenshot which have done.Now I equally want to shop for another item but still having the same payment issues.How do I confirm my order?

Every time when I tried to submit my payment, this message will appear: "there is something wrong with your user account. please visit https://www.wish.com/payment-issue to resolve this. Kindly assist.
Resolve the issue.
This is the third time it is happening
I have sent a mail before thinking that it has been resolved but the same thing happened again. I am not happy about it.

Kindly resolve the issue

I don't know why but wish charger my card and I don't buy anything on wish or online. Pretty upset about the money missing out of my account that says you guys took money out! I did not do this and I know for a fact I did not do this because I'm elderly and I don't even have a phone or computer to do this on I'm having my granddaughter in law write this