Wish
Reviews and Complaints

Plato have place some orders with timeline but I have issues because my payment was not accepted. Please can someone from wish kindly contact me so I know exactly what the problem is.
I have gone through the process over and over but I keep getting a notification that my payment has some issues. Please can someone from wish kindly contact me via my email : [protected]@ gmail. Com or my mobile: +[protected]

I've used two accounts depending on my funds in each account. I tryed to use my account with PayPal and it locked me out. It also locked me out of my other account?I've tryed customer service, and I keep getting an automated generated messages? How do I get around this and get real help and my account unblocked? I havebtryed over 20 atempts and nothing

I have placed three orders starting early December of 2019 and I have yet to recieve any of the orders. Can you please address this issue as soon as possible before I file a complaint with the authorities?

Here are the order numbers:
Order ID: 5e1696266a95b126791d466b (Belt)
Order ID: 5e1696266a95b126791d466b (Car Auto Dent Repair Fix Mend ... )
Order ID: 5df64d309e9ea930ea86cd56

You SOBs have used the same order ID number on two orders.

Please let me know if you need any additional information.

Mohammad Khaksari

I have no access to the Wish web site for many months now. Going to Wish.com and asking for my password to be sent to me results in no response as they respond only to the CURRENT owner of the account.

I pay for products as I receive them as I have no way to report that the item has not been received, was received completely different to advertised, was received but never ordered by me or was received damaged.

As you seem to have all the answers, please tell me how to get my Wish account back from hackers who now seem intent on also stealing my livelihood.

When I went to a web site in general chat of wish on the day my account was stolen, I found hundreds of messages to wish on the very same chat board from users who were in my exact predicament. It is hard when Wish, Poliisi, Klarna do not care enough to help, but even harder when I have no voice as I am Deaf.

I am trying to purchase items on the site, when I go to check out, it is asking for a copy of my bank statement showing a previous purchase. This is my first time purchasing anything so I can not supply this. It will not let me check out.
I tried to go to the contact us tab and was requested to re sign in with my user name and password (This is while I was logged into the site) when I filled in the details, it advised that the details are not correct, however I was logged into the site at that time using the same user name and password.

I purchase a few items from Wish and the order on Dec 13 2019.
Order # 5df36002a421521cd34ae915.

The suoer Bass Home Audio system that I recveived is missing the Bass loudspecker Box and the sound bar is reecived by Australain postal.

The item that I bought should be coming along with the Bass loudspecker box and the sound Bar.

in the delivery packing docket CON NO: BN51022120 Parcel 1 of 1.
Articial ID BN5102212044.

I attached two JPG format photos for your reference.

Thank for your help.

Please advise your finding.

Desmond Kong : Mobile : [protected]

I tried checking but no avail, I was ask to send my account statement and email address which I did and I have already made payment for my first order. I place another order still trying to pay it was referring me to this website. And u know there is a whole lot of fraudulent activity. Am not comfortable. Pls urgent reply . This is my first time of buying from u, I don't know if u are real or fraudster, pls I need u to attend to this as fast as possible, bcos a huge amount of money has already left my account to yours, almost 22, 000# . Unlike jumia there is usually a confirmation code immediately, also y are my sending u people bank statement urgent reply plssssss

gooday i have deactivated two of my accounts but they are still loging in i also created a new account where i had purchased some goods that no longer reflects on my order history i havent even recieved tracking numbers from you guys...please stop letting the computers do your job and can we get some real customer service we are spending alot of money here guys cummon.

an urgent reply would be much appreciated.

I am not able to pay says something is wring with my user account when tryi g out in my new debit card then website says nothing there to load how can I pay the 13 dollars I owe and co tinye shopping help me understand that you can't pay you can't stop and website it towards you to don't upload for further instruction I don't have bank statement I can take picture of in paperless kind of like your website is webless can you help
Thank you in advance Cynthia rouw
[protected]

Im trying to shop on wish but they won't let me check out and want me to send a screen shot of my bank statement and I will not do that I just want to shop I have been trying for quite some time and every time I log out and log back in and try to shop it says we're having a problem with your account please send a bank statement attachment showing that I have shopped with them recently and I haven't I just want to resolve this

No matter how small or big of an order I try to place with Wish.com when I "attempt" to checkout the same pop up occurs and wants me to fix a payment issue. I've tried using PayPal, 2 different debit cards and a cc now all of course with my name and address being on them. At this point I'm over wish and their OH SO WONDERFUL DEALS only to deal with this nonsense every time. I get excited about it and then super pissed because it's time I invested and for absolutely nothing but to get upset since there's no reason this should be happening. So BYE BYE Wish! The breakup is official. I'll keep using Ali from now on. Thanks for nothing but constant issues.

Good day, when i have a query and contact customer support i get an email giving me a code from customer support saying i have a message .Ive search the Wish app many many times, took screenshots of NO NEW MESSAGES .BUT STILL IM SENT THE SAME THING.Mant agents have chatted me over the past months but its not resolved.Ive done all that they told me to no avail.
[Wish] Re: Meine Kontoeinstellungen > Kontoeinstellungen > Andere Konto-Aktualisierungen20
Yahoo
/
Inbox

Wish (Wish Customer Support)
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Ray Whittaker Jan 10, 03:19 PST I'm on my Gmail email account and I'm being sent a code ([protected]) is that from my main Wish account or is it from Gmail who compromised my Wish account? I can't find the message anywhere. Regards Raymond Whittaker This email is a service from Wish. Delivered by Zendesk | Privacy Policy [OL48G3-8WZZ]
10 Jan at 11:19

Wish (Wish Customer Support)
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Wish (Wish) Jan 10, 14:45 PST Hello Raymond, Thank you for writing in. I'm sorry to hear about this experience and would be happy to assist. As part of the process, I need your help by providing us a screenshot showing what you've described. Please understand that we need to gather all the necessary information for us to further investigate
10 Jan at 22:45

Ray Whittaker
Hi for many many months ive looked on my WISH APP for messages from WISH SUPPORT i was told to go into settings then my account but nothing there .SO PLEASE SEND THEM HERE. Regards Raymond Whittaker
12 Jan at 10:33

Wish Customer Support
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Ray Whittaker Jan 12, 02:37 PST Hi for many many months ive looked on my WISH APP for messages from WISH SUPPORT i was told to go into settings then my account but nothing there .SO PLEASE SEND THEM HERE. Regards Raymond Whittaker Wish (Wish) Jan 10, 14:45 PST Hello Raymond, Thank you for writing in. I'm sorry to hear about this experience
12 Jan at 10:37

Ray Whittaker
On Sunday, 12 January 2020, 10:37:15 GMT, Wish Customer Support wrote: ##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Ray Whittaker Jan 12, 02:37 PST Hi for many many months ive looked on my WISH APP for messages from WISH SUPPORT i was told to go into settings then my account but nothing there .SO PLEASE SEND THEM HERE. Regards Raymond Whittaker Wish (Wish) Jan 10, 14:45 PST Hello Raymond, Thank you for writing in. I'm sorry to hear about this experience and would be happy to assist. As part of the process, I need your help by providing us a screenshot showing what you've described. Please understand that we need to gather all the necessary information for us to further investigate the issue and provide the correct response for this. You can attach an image by clicking 'Attach a photo' at the bottom of this message. Once I receive the required photo, I will take care of this right away. I'm looking forward for your reply and to assisting you further. Julius Jan Wish Customer Support Ray Whittaker Jan 10, 03:19 PST I'm on my Gmail email account and I'm being sent a code ([protected]) is that from my main Wish account or is it from Gmail who compromised my Wish account? I can't find the message anywhere. Regards Raymond Whittaker This email is a service from Wish. Delivered by Zendesk | Privacy Policy [OL48G3-8wwhere are my messagesWZZ]

12 Jan at 13:22

Wish Customer Support
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Ray Whittaker Jan 12, 05:22 PST On Sunday, 12 January 2020, 10:37:15 GMT, Wish Customer Support wrote: Attachment(s) Screenshot_[protected]-[protected].png Screenshot_[protected]-[protected].png Screenshot_[protected]-[protected].png Ray Whittaker Jan 12, 02:37 PST Hi for many many months ive looked on my WISH APP for messages from W
12 Jan at 13:22

Wish (Wish Customer Support)
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Wish (Wish) Jan 13, 01:00 PST Hello Raymond, Thanks for letting us know about this. Rest assured that the email address on your Wish account will remain the same. We recommend updating your password to keep your Wish account safe and protected. Let us know if you have any questions. Shemaiah Welga Wish Customer Support Ray Whittaker Jan 12,
13 Jan at 09:00

Ray Whittaker
Shemaiah Welga, thank you for replying as im fed up of getting messages like this which i think are from a robot=You have a new message from the Wish Support team relating to ([protected]).Ive sent screen shots a few times as i was told to go to settings-my account to find messages on my WISH APP but there as never ever been a message there .Ive uninstalled the App, reinstalled the App but without success. Ive asked Wish Support to tell me how to access the messages but nothing has changed.Please help me. Thank you Best regards Raymond Whittaker
13 Jan at 11:12

Wish Customer Support
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Ray Whittaker Jan 13, 03:12 PST Shemaiah Welga, thank you for replying as im fed up of getting messages like this which i think are from a robot=You have a new message from the Wish Support team relating to ([protected]).Ive sent screen shots a few times as i was told to go to settings-my account to find messages on my WISH APP but there as nev
13 Jan at 11:12

Ray Whittaker
Shemaiah Welga i didnt expect the reply below. Wish Customer Support To:Ray Whittaker 13 Jan at 11:12 ##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Ray Whittaker Jan 13, 03:12 PST Shemaiah Welga, thank you for replying as im fed up of getting messages like this which i think are from a robot=You have a new message from the Wish Support team relating to ([protected]).Ive sent screen shots a few times as i was told to go to settings-my account to find messages on my WISH APP but there as never ever been a message there .Ive uninstalled the App, reinstalled the App but without success. Ive asked Wish Support to tell me how to access the messages but nothing has changed.Please help me. Thank you Best regards Raymond Whittaker ?
13 Jan at 11:56

Wish Customer Support
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Ray Whittaker Jan 13, 03:56 PST Shemaiah Welga i didnt expect the reply below. Wish Customer Support To:Ray Whittaker 13 Jan at 11:12 Ray Whittaker Jan 13, 03:12 PST Shemaiah Welga, thank you for replying as im fed up of getting messages like this which i think are from a robot=You have a new message from the Wish Support
13 Jan at 11:56

Wish (Wish Customer Support)
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Wish (Wish) Jan 13, 22:20 PST Hello Raymond, Thanks for providing more details on this. To further investigate, can you please provide a screenshot of the message you received? You can attach an image by clicking 'Attach a photo' at the bottom of this message. We look forward to hearing from you soon! Shemaiah Welga Wish Customer Support Ra
14 Jan at 06:20

Ray Whittaker
----- Forwarded message ----- From: Wish (Wish Customer Support) To: Ray Whittaker Sent: Tuesday, 14 January 2020, 06:20:36 GMT Subject: [Wish] Re: Meine Kontoeinstellungen > Kontoeinstellungen > Andere Konto-Aktualisierungen ##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Wish (Wish) Jan 13, 22:20 PST Hello Raymond, Thanks for providing more details on this. To further investigate, can you please provide a screenshot of the message you received? You can attach an image by clicking 'Attach a photo' at the bottom of this message. We look forward to hearing from you soon! Shemaiah Welga Wish Customer Support Ray Whittaker Jan 13, 03:56 PST Shemaiah Welga i didnt expect the reply below. Wish Customer Support To:Ray Whittaker 13 Jan at 11:12 Ray Whittaker Jan 13, 03:12 PST Shemaiah Welga, thank you for replying as im fed up of getting messages like this which i think are from a robot=You have a new message from the Wish Support team relating to ([protected]).Ive sent screen shots a few times as i was told to go to settings-my account to find messages on my WISH APP but there as never ever been a message there .Ive uninstalled the App, reinstalled the App but without success. Ive asked Wish Support to tell me how to access the messages but nothing has changed.Please help me. Thank you Best regards Raymond Whittaker Wish (Wish) Jan 13, 01:00 PST Hello Raymond, Thanks for letting us know about this. Rest assured that the email address on your Wish account will remain the same. We recommend updating your password to keep your Wish account safe and protected. Let us know if you have any questions. Shemaiah Welga Wish Customer Support Ray Whittaker Jan 12, 05:22 PST On Sunday, 12 January 2020, 10:37:15 GMT, Wish Customer Support wrote: Attachment(s) Screenshot_[protected]-1311
14 Jan at 11:49

Wish Customer Support
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Ray Whittaker Jan 14, 03:49 PST ----- Forwarded message ----- From: Wish (Wish Customer Support) To: Ray Whittaker Sent: Tuesday, 14 January 2020, 06:20:36 GMT Subject: [Wish] Re: Meine Kontoeinstellungen > Kontoeinstellungen > Andere Konto-Aktualisierungen Wish (Wish) Jan 13, 22:20 PST Hell
14 Jan at 11:49

Wish (Wish Customer Support)
##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Wish (Wish) Jan 14, 06:31 PST Hello Raymond. Thanks for contacting Wish. I'm sorry but I was unable to fully understand your question. Can you please clarify or provide more details about your issue? We appreciate your patience and look forward to hearing back! Marvie Wish Customer Support Ray Whittaker Jan 14, 03:49 PST ----- Forwarded mes
14 Jan at 14:31

Ray Whittaker
On Tuesday, 14 January 2020, 14:31:29 GMT, Wish (Wish Customer Support) wrote: ##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. Wish (Wish) Jan 14, 06:31 PST Hello Raymond. Thanks for contacting Wish. I'm sorry but I was unable to fully understand your question. Can you please clarify or provide more details about your issue? We appreciate your patience and look forward to hearing back! Marvie Wish Customer Support Ray Whittaker Jan 14, 03:49 PST ----- Forwarded message ----- From: Wish (Wish Customer Support) To: Ray Whittaker Sent: Tuesday, 14 January 2020, 06:20:36 GMT Subject: [Wish] Re: Meine Kontoeinstellungen > Kontoeinstellungen > Andere Konto-Aktualisierungen Wish (Wish) Jan 13, 22:20 PST Hello Raymond, Thanks for providing more details on this. To further investigate, can you please provide a screenshot of the message you received? You can attach an image by clicking 'Attach a photo' at the bottom of this message. We look forward to hearing from you soon! Shemaiah Welga Wish Customer Support Ray Whittaker Jan 13, 03:56 PST Shemaiah Welga i didnt expect the reply below. Wish Customer Support To:Ray Whittaker 13 Jan at 11:12 Ray Whittaker Jan 13, 03:12 PST Shemaiah Welga, thank you for replying as im fed up of getting messages like this which i think are from a robot=You have a new message from the Wish Support team relating to ([protected]).Ive sent screen shots a few times as i was told to go to settings-my account to find messages on my WISH APP but there as never ever been a message there .Ive uninstalled the App, reinstalled the App but without success. Ive asked Wish Support to tell me how to access the messages but nothing has changed.Please help me. Thank you Best regards Raymond Whittaker Wish (Wish) Jan 13, 01:00 PST Hello Raymond, Thanks for lett

17 Jan at 07:25

Wish Customer Support
To:
Ray Whittaker

17 Jan at 07:25

##- Please type your reply above this line -##
You have a new message from the Wish Support team relating to ([protected]).

To add additional comments, reply to this email.

Ray Whittaker

Jan 16, 23:25 PST

On Tuesday, 14 January 2020, 14:31:29 GMT, Wish (Wish Customer Support) wrote:

Attachment(s)
Screenshot_[protected]-[protected].png
Wish (Wish)

Jan 14, 06:31 PST

Hello Raymond.

Thanks for contacting Wish.

I'm sorry but I was unable to fully understand your question. Can you please clarify or provide more details about your issue?

We appreciate your patience and look forward to hearing back!

Marvie
Wish Customer Support

Ray Whittaker

Jan 14, 03:49 PST

----- Forwarded message -----
From: Wish (Wish Customer Support)
To: Ray Whittaker
Sent: Tuesday, 14 January 2020, 06:20:36 GMT
Subject: [Wish] Re: Meine Kontoeinstellungen > Kontoeinstellungen > Andere Konto-Aktualisierungen

Wish (Wish)

Jan 13, 22:20 PST

Hello Raymond,

Thanks for providing more details on this. To further investigate, can you please provide a screenshot of the message you received?

You can attach an image by clicking 'Attach a photo' at the bottom of this message. We look forward to hearing from you soon!

Shemaiah Welga
Wish Customer Support

Ray Whittaker

Jan 13, 03:56 PST

Shemaiah Welga
i didnt expect the reply below.

Wish Customer Support
To:Ray Whittaker
13 Jan at 11:12
Ray Whittaker

Jan 13, 03:12 PST

Shemaiah Welga, thank you for replying as im fed up of getting messages like this which i think are from a robot=You have a new message from the Wish Support team relating to ([protected]).Ive sent screen shots a few times as i was told to go to settings-my account to find messages on my WISH APP but there as never ever been a message there .Ive uninstalled the App, reinstalled the App but without success. Ive asked Wish Support to tell me how to access the messages but nothing has changed.Please help me. Thank you
Best regards
Raymond Whittaker

Wish (Wish)

Jan 13, 01:00 PST

Hello Raymond,

Thanks for letting us know about this. Rest assured that the email address on your Wish account will remain the same.

We recommend updating your password to keep your Wish account safe and protected. Let us know if you have any questions.

Shemaiah Welga
Wish Customer Support

Ray Whittaker

Jan 12, 05:22 PST

On Sunday, 12 January 2020, 10:37:15 GMT, Wish Customer Support wrote:

Attachment(s)
Screenshot_[protected]-[protected].png
Screenshot_[protected]-[protected].png
Screenshot_[protected]-[protected].png
Ray Whittaker

Jan 12, 02:37 PST

Hi for many many months ive looked on my WISH APP for messages from WISH SUPPORT i was told to go into settings then my account but nothing there .SO PLEASE SEND THEM HERE.
Regards
Raymond Whittaker

Wish (Wish)

Jan 10, 14:45 PST

Hello Raymond,

Thank you for writing in.

I'm sorry to hear about this experience and would be happy to assist. As part of the process, I need your help by providing us a screenshot showing what you've described. Please understand that we need to gather all the necessary information for us to further investigate the issue and provide the correct response for this.

You can attach an image by clicking 'Attach a photo' at the bottom of this message. Once I receive the required photo, I will take care of this right away.

I'm looking forward for your reply and to assisting you further.

Julius Jan

Show original message

Wish Customer Support
To:
Ray Whittaker

17 Jan at 08:46

##- Please type your reply above this line -##
You have a new message from the Wish Support team relating to ([protected]).

To add additional comments, reply to this email.

Ray Whittaker

Jan 17, 00:46 PST

This is ridiculous and still i dont see my so called messages.Hasnt anyone looked at my screenshots? It says NO NEW MESSAGES.
Wish] Re: Meine Kontoeinstellungen > Kontoeinstellungen > Andere Konto-Aktualisierungen17
Yahoo/Inbox
Wish (Wish Customer Support)
Ray Whittaker

Jan 16, 23:25 PST

On Tuesday, 14 January 2020, 14:31:29 GMT, Wish (Wish Customer Support) wrote:

Attachment(s)
Screenshot_[protected]-[protected].png
Wish (Wish)

Jan 14, 06:31 PST

Hello Raymond.

Thanks for contacting Wish.

I'm sorry but I was unable to fully understand your question. Can you please clarify or provide more details about your issue?

We appreciate your patience and look forward to hearing back!

Marvie
Wish Customer Support

Ray Whittaker

Jan 14, 03:49 PST

----- Forwarded message -----
From: Wish (Wish Customer Support)
To: Ray Whittaker
Sent: Tuesday, 14 January 2020, 06:20:36 GMT
Subject: [Wish] Re: Meine Kontoeinstellungen > Kontoeinstellungen > Andere Konto-Aktualisierungen

Wish (Wish)

Jan 13, 22:20 PST

Hello Raymond,

Thanks for providing more details on this. To further investigate, can you please provide a screenshot of the message you received?

You can attach an image by clicking 'Attach a photo' at the bottom of this message. We look forward to hearing from you soon!

Shemaiah Welga
Wish Customer Support

Ray Whittaker

Jan 13, 03:56 PST

Shemaiah Welga
i didnt expect the reply below.

Wish Customer Support
To:Ray Whittaker
13 Jan at 11:12
Ray Whittaker

Jan 13, 03:12 PST

Shemaiah Welga, thank you for replying as im fed up of getting messages like this which i think are from a robot=You have a new message from the Wish Support team relating to ([protected]).Ive sent screen shots a few times as i was told to go to settings-my account to find messages on my WISH APP but there as never ever been a message there .Ive uninstalled the App, reinstalled the App but without success. Ive asked Wish Support to tell me how to access the messages but nothing has changed.Please help me. Thank you
Best regards
Raymond Whittaker

Wish (Wish)

Jan 13, 01:00 PST

Hello Raymond,

Thanks for letting us know about this. Rest assured that the email address on your Wish account will remain the same.

We recommend updating your password to keep your Wish account safe and protected. Let us know if you have any questions.

Shemaiah Welga
Wish Customer Support

Ray Whittaker

Jan 12, 05:22 PST

On Sunday, 12 January 2020, 10:37:15 GMT, Wish Customer Support wrote:

Attachment(s)
Screenshot_[protected]-[protected].png
Screenshot_[protected]-[protected].png
Screenshot_[protected]-[protected].png
Ray Whittaker

Jan 12, 02:37 PST

Hi for many many months ive looked on my WISH APP for messages from WISH SUPPORT i was told to go into settings then my account but nothing there .SO PLEASE SEND THEM HERE.
Regards
Raymond Whittaker

Wish (Wish)

Jan 10, 14:45 PST

Hello Raymond,

Thank you for writing in.

I'm sorry to hear about this experience and would be happy to assist. As part of the process, I need your help by providing us a screenshot showing what you've described. Please understand that we need to gather all the necessary information for us to further investigate the issue and provide the correct response for this.

You can attach an image by clicking 'Attach a photo' at the bottom of this message. Once I receive the required photo, I will take care of this right away.

I'm looking forward for your reply and to assisting you further.

Julius Jan

Show original message

Ray Whittaker
PLEASE STOP SENDING ME THESE [censored] MESSAGES, IVE TOLD YOU AND SENT YOU SCREENSHOTS OF =NO NEW MESSAGES FROM MY WISH APP. ##- Please type your reply above this line -## You have a new message from the Wish Support team relating to ([protected]). To add additional comments, reply to this email. REGARDS VERY FRUSTRATED 71 YEAR OLD MAN RAYMOND WHITTAKER
17 Jan at 08:56

Wish Customer Support
To:
Ray Whittaker

17 Jan at 08:56

##- Please type your reply above this line -##
You have a new message from the Wish Support team relating to ([protected]).

To add additional comments, reply to this email.

Ray Whittaker

Jan 17, 00:56 PST

PLEASE STOP SENDING ME THESE [censored] MESSAGES, IVE TOLD YOU AND SENT YOU SCREENSHOTS OF =NO NEW MESSAGES FROM MY WISH APP.
REGARDS
Ray Whittaker

Jan 17, 00:46 PST

This is ridiculous and still i dont see my so called messages.Hasnt anyone looked at my screenshots? It says NO NEW MESSAGES.
Wish] Re: Meine Kontoeinstellungen > Kontoeinstellungen > Andere Konto-Aktualisierungen17
Yahoo/Inbox
Wish (Wish Customer Support)
Ray Whittaker

Jan 16, 23:25 PST

On Tuesday, 14 January 2020, 14:31:29 GMT, Wish (Wish Customer Support) wrote:

Attachment(s)
Screenshot_[protected]-[protected].png
Wish (Wish)

Jan 14, 06:31 PST

Hello Raymond.

Thanks for contacting Wish.

I'm sorry but I was unable to fully understand your question. Can you please clarify or provide more details about your issue?

We appreciate your patience and look forward to hearing back!

Marvie
Wish Customer Support

Ray Whittaker

Jan 14, 03:49 PST

----- Forwarded message -----
From: Wish (Wish Customer Support)
To: Ray Whittaker
Sent: Tuesday, 14 January 2020, 06:20:36 GMT
Subject: [Wish] Re: Meine Kontoeinstellungen > Kontoeinstellungen > Andere Konto-Aktualisierungen

Wish (Wish)

Jan 13, 22:20 PST

Hello Raymond,

Thanks for providing more details on this. To further investigate, can you please provide a screenshot of the message you received?

You can attach an image by clicking 'Attach a photo' at the bottom of this message. We look forward to hearing from you soon!

Shemaiah Welga
Wish Customer Support

Ray Whittaker

Jan 13, 03:56 PST

Shemaiah Welga
i didnt expect the reply below.

Wish Customer Support
To:Ray Whittaker
13 Jan at 11:12
Ray Whittaker

Jan 13, 03:12 PST

Shemaiah Welga, thank you for replying as im fed up of getting messages like this which i think are from a robot=You have a new message from the Wish Support team relating to ([protected]).Ive sent screen shots a few times as i was told to go to settings-my account to find messages on my WISH APP but there as never ever been a message there .Ive uninstalled the App, reinstalled the App but without success. Ive asked Wish Support to tell me how to access the messages but nothing has changed.Please help me. Thank you
Best regards
Raymond Whittaker

Wish (Wish)

Jan 13, 01:00 PST

Hello Raymond,

Thanks for letting us know about this. Rest assured that the email address on your Wish account will remain the same.

We recommend updating your password to keep your Wish account safe and protected. Let us know if you have any questions.

Shemaiah Welga
Wish Customer Support

Ray Whittaker

Jan 12, 05:22 PST

On Sunday, 12 January 2020, 10:37:15 GMT, Wish Customer Support wrote:

Attachment(s)
Screenshot_[protected]-[protected].png
Screenshot_[protected]-[protected].png
Screenshot_[protected]-[protected].png
Ray Whittaker

Jan 12, 02:37 PST

Hi for many many months ive looked on my WISH APP for messages from WISH SUPPORT i was told to go into settings then my account but nothing there .SO PLEASE SEND THEM HERE.
Regards
Raymond Whittaker

Wish (Wish)

Jan 10, 14:45 PST

Hello Raymond,

Thank you for writing in.

I'm sorry to hear about this experience and would be happy to assist. As part of the process, I need your help by providing us a screenshot showing what you've described. Please understand that we need to gather all the necessary information for us to further investigate the issue and provide the correct response for this.

You can attach an image by clicking 'Attach a photo' at the bottom of this message. Once I receive the required photo, I will take care of this right away.

I'm looking forward for your reply and to assisting you further.

Julius Jan

Show original message
Best regards
Raymond Whittaker

I have bought merchandise from wish.com app for a long time someone had used my account 30th of December 2019. They have me fun my money and my bank is Chase Bank I called them they sent me out a new debit card I have been ordering for my new debit card I'm trying ordering three items and it keeps giving me boobs something is wrong with your account please tell me what is wrong and what I need to do about it I call my bank they say is not on that therein but accurate let me know what I need to do I really want to purchase this merchandise thank you Monique N Stevenson 1/16/2020.

You have restricted my account, claiming you need my personal information from my Bank statements to prove I order from Wish.. Why? I order from you almost EVERY day and have been with you for 2 years and have already PROVED my identity when you allowed someone to hack into me account and I was locked out for over 2 months.. anyways

I have sent you this info and yet I am still restricted.. I have sent many emails to Wish and all have gone unanswered so i have informed my bank that someone in your company may be attempting fraud against my bank account.. I would appreciate a REAL Response back and NOT another robo-response on why my personal info is needed by your company

Your app keeps saying there is somthing wrong with my account and it will not let me add a debit credit card to my account. I want to perchus somthing and i cant with out using my card would you mind fixing the problom i have been trying to change my email adress as well cause my yahoo acc stoped working so i nolonger have acess to it and i would realy like to make my perches

Sincerely
Tina Gerow

Unfortunately I did not find these reviews until after ordering from Wish. They took weeks to fill my order (slow boat from China) and when I finally received it, it was WRONG SIZE and WRONG COLOR. Do NOT waste your time. Prices look attractive but not worth it. There is no easy way to reach them - no phone # on their website or email address - and when you fill out a form online they say they will get back to you in "2-3 days"

My name is Betty Moore. I have placed numerous order with wish and have been very pleased with your service. Now, all of a sudden I have absolutely no order history. I can't check on my outstanding orders. I've been trying to get this resolved to no avail. Now I'm told I possibly set up another acct. How would I find it? I am frustrated and confused. [protected]@aol.com

I can not access my account. It states that I am using the wrong id and password. This can not be true. I used the same ps and id for years. It appears that someone has hacked into my account. I want all credit card and debit into deleted.
I tried reaching out to wish and no one has returned or responded back. You have my money. Now where is my items. I have notified the bbb in san francisco about this and your senator. This is crazy, no phone number to call when you need to prevent charges. I will shout from the rooftop that wish.com is a rip off and fraud. Buyer beware

Dwight Long phone [protected] Credit Card: **** **** ***7 8785
My credit card has been used for purchase of merchandise from your company that I did not make. Just over the weekend the following was made: Posted 1/14 at 0956 am UTC a $35.10 order. Posted 1/13 at 4:16 am UTC a $18.00 order. Posted 1/12 at 4:03 am UTC a $48.00 order. Posted on 1/11 at 10:39 am UTC a $16.00 order. These orders was not authorized by me and are consider theft of funds and will be looked into by my lawyers. These are not the first orders and unauthorized use of credit card I have complaint to your company. It appears that you are not interested in stopping this action and are satisfied with taking the funds and making the shipment of merchandise anyway. It is not right. And I will and my lawyers will have something to say about that.

I am a new customer to on line shopping, and tech has gotten the best of me as I am 58 years and have no to teach me how it all works. I am currently trying to place an order thru Wish. Using my Wish Money of $109.00 towards my purchase, however on Dec 21, 2019, Wish requested email, and a photo copy of my recent purchases with them. Which was sent 3days ago, I in the mean time as of this mornimg trying to make a purchase with out losing out on the deals at hand. There system is not allowing me to do this. Per orders of Dec 18, 2019 have not been received as of yet. Although money has been taken out of my account and some have been refunded as per my perviously requested. Please note there has been a email sent to their customer support staff January 14, 2020. I am hoping not to lose out on any of these orders using my Wish Cash. I feel I am currently sitting in limbo regarding this issue which should have been resolved days ago. If you could please help in any why it would be muchly appreciated. Thanks you so much. I would love to continue shopping on line with Wish. God Bless