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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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C
9:34 am EDT
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Wish I made and orderwith wish, and never received it and it is paid for in full.

I order two pairs of breathable running sport shoes one white pair, and one red pair it been two weeks now, I have not heard anything I want to know where is my order, are my refund, my G-mail is Antonio.[protected]@gmail.com I would like very much to get my product, are my refund need to hear something soon.

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D
3:42 am EDT
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Wish fraud transaction done with my account asked to cancel the order id: 5db22e002fa9308d88d22502 but did not done by the website

Yesterday after a froud transaction made from wish.com for the Order ID: 5db22e002fa9308d88d22502 around 4.35 a.m IST and within 5-6 hours when I came to know this happens I email message and online chat them to cancel the order immediately and refund the money to the original payment method by they did not do it.

It's really a pathetic and froud website who are linked with the hackers or themselves to do such a thing...
and this has been done by this email id [protected]@mail8app.com person...

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A
2:16 am EDT
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Wish not accepting my card again

I have place my first orders which was successful thou I never receive it yet on wish suddenly i was told to send my email and my last purchase on wish i tried to do it.it will show transaction successful and that they'll get back to me after 3 working days.it's months now they haven't gotten back to me and they never refund me.if they don't want me to be patronizing them they should send me an email.

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S
9:17 pm EDT

Wish sold me two counterfeit items and is now dodging my attempts to get the second one refunded.

I purchased two brand name headphones on wish.com One was a Sennheiser brand and a Apple brand one. They were both counterfeits. Wish promptly refunded the Sennheiser set but they are now not replying to my help requests and doesn't reply to my emails. I plan on contacting the BBB if this isn't resolved in 7 days. I must say for such a well known brand and a jersey sponsor for the Lakers they shouldn't be risking their brand image like this. It's downright irresponsible and more importantly, ILLEGAL!

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M
3:27 pm EDT

Wish account flagged

My account was flagged stating I had to many returns .
I have never returned any I item ever purchased .
What has happened is on many products i purchase I get a email stating this item cannot be purchased at the price, so it states wish is offering an refund .
When i ordered the product no where did it anything but your order has been processed and we will let you know when shipping.
So why are flagging my account for something that is not my fault .?
I have been locked for some time now.please resolve asap.

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1:43 pm EDT
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Wish unable to purchase

Unable to purchaseI have been with Wish for a very long time now and now I am unable to purchase anything. I have deleted the app and reinstalled it and I'm still unable to purchase anything I have products in my shopping cart that I would like to purchase and I am unable to purchase. I have purchased two washing machines and now I am unable to purchase anything

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D
11:50 am EDT

Wish fraudulent order

Order#5db24d809ad81c06818a2dc3. Purchase was made by Amanda Freitas rua uniao 112 Sao Luis, Maranhao [protected]. Brazil. On Oct.24, 2019. This is not me and I did not place this order. Make sure it is cancelled and I want action taken against this person for fraud. This has caused me a lot of problems. I had to have my bank eject the charges shut down my account and now wait for new account information. I can't even access my money til this is settled. I will NOT be shopping on wish again with this kind of security and customer service

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Update by Donna Wisniewski
Oct 25, 2019 11:51 am EDT

You need better customer service

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E
4:54 pm EDT

Wish shipping

I ordered a phone and it went to Post Shenzhen International Mail Exchange Bureau. It's been there for ten days now. I currently don't have a working phone. I need a new phone, and I need it now. I literally don't have a working phone. So either give me a refund on my item or get the item to me. The latest date on delivery is the 29th and I'm willing to wait until then but I can't wait much longer.

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D
1:39 pm EDT

Wish jogger pants

trying to get a refund wrote to them plenty of times and they keep saying go to wish assitance and fill out request, theres no place on that to hit refund, I have ordered plenty of stuff from them, and never had a problem, now i have a problem they dont want to help me, theres not a human you can talk to, i took pictures of the product and they said they need more information, they send me wrong sizes and wrong color, then i go on wish app to see history and my history is erased.out of alot of money, i will not order from them ever again

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12:19 pm EDT
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Wish wish has logged me out of my account

I have been sent an email indicating I am requesting an email change. This is false. I have not requested an email change.

I cannot log into my account now. Please resolve this situation at asap.

I have also requested you send an email in order to reset my password but Wish continues to send me an email indicating I am trying to change my email account which is false.

Please respond to: [protected]@hotmail.com

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C
12:27 am EDT

Wish merchandise never received

I had ordered 200 dollars worth of merchandise back in February and none of it ever came in. I tried talking to customer service but i can never speak to a person to resolve the issue. That is alot of money to just go to waste. I tried to find out about the order in March but srill wasn't able to talk to anyone. Either send my merchandise or refund my money!

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K
5:54 pm EDT
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Wish pathetic service, literally using computers instead of humans

This website is extremely concerning. There is no customer service by humans, it is all done by computers. Most of the items are always refunded, but that usually always occurs up to a week later, which makes me wonder what are they using this money for in the mean time? there is some major stock market fraud going on here. And not to mention, who is making these products? these people are being used as slaves. This site needs to be taken down, it is unethical and criminal behaviour.

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Update by Karmaknocking
Oct 23, 2019 5:59 pm EDT

The $1 deals are a fraudulent activity on the stock market! they're using this as a way to make it appear they are making revenue, and using peoples money as the bait. This is a fraudulent site, and needs to be shut down! Do not buy anything from here, it's all just cheap junk, and it's made by people who are being paid nothing, and who are being used as slaves. And the $1 deals are a complete fraud! I've tested this system, and it's completely fraudulent, and impossible to ever get a $1 deal, because it's all a big set up for their stock market strategy. The founders of this slave, black, market best watch their backs! a tsunami is striking your doorstep. Watch out you Charlatans!

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A
4:08 pm EDT

Wish my packages is late

I have alote undelivered items im attaching pics with the tracking numbers. The support in the app is horrible i would like to know where my items are and how long i still need to wait. Would love to have my items all i cam do is wait or get refunded which aint bad but would rather have my items which i orders please. Please rpy to this email with more details about all my packages

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3:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish refunds

I returned some items over a month ago and I'm still waiting for a refund. I have emailed customer support several times now and have given them all the information they requested, proof of postage, order number etc but I keep being given the run around. I am a pensioner so money isn't something I can afford to not fight to get back. The app says nothing about refunds you are asked to contact customer support but they do nothing. Please help

Regards

Mrs J Mangan

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P
12:54 pm EDT

Wish never received items sent to wrong person and address. not me!

Paid with
MandT x-5713
Your backup is VISA x-6063
Ship to
Evhenyi Holoveshko
27 Merry Lane NP000210540
East Hanover, NJ 07936
United States
Category
Retail
Transaction ID
11J226312G1818306
Seller info
WISH
http://www.wish.com
Invoice ID
5d94593469694d6f56831c2f
Purchase details
Purchase on Wish$13.81

Total$13.81
Phyllis McCallister, 7806 East Shore Road, Pasadena, 21122

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came8387@bellsouth.net
US
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Oct 24, 2019 1:18 pm EDT

Never requested any items nor received items sent to wrong person and address. not me!

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N
11:52 am EDT

Wish all products

I wish I would have read all comments before I was sucked into this WISH app.
I did receive 2 products from them. They seem to be pretty good at taking your money out, but neglect to send items, or courtesy message about the status of your order. I think they supply fell through it's demands..
SO they should say item out of stock and refund automatically your money. I CAN NOT WAIT TO GET THIS APP OFF MY PHONE. I don't need all this [protected]@#$ anyways!

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9:54 am EDT
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Wish unauthorized debit card charges

I, Investigator M. M . Price would like some information pertaining to a unauthorized debit card use. The dates for these charges are 10/09/2019 for $19.21 and $6.31. Again on 10/11/2019 for $12.52, $2.10, $9.42, $18.36 and another $2.10 charge. Also a charge was placed on 10/12/2019 in the amount of $11.40. Any information provided would be greatly appreciated. My email is [protected]@co.henry.va.us

Inv. M. M. Price
Henry County Sheriff's Office
3250 Kings Mountain Road
Martinsville, Virginia 24112
[protected]

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S
10:19 pm EDT

Wish customer service

I bought a product which I never received so I asked for a refund and have been getting the runaround since August. Customer service does not even answer my concerns anymore their customer service department is useless. I will never buy another product from them they are a fraud they take your money but does not give it back when there's a problem.

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9:01 pm EDT

Wish to whom it may concern. I have ordered three different items and haven't received anything.

The three items i ordered were a necklace cross, A gray wintercoat size xxl, and a hearing aid.My name is Gilbert Villalovas. My email adress is [protected]@outlook.com On oct 17th the amount of 13.99 was taking out of my account. And also on oct 11th the amount of 45.64 was also taking out of my account. And on oct 7th the amount of 1.00 was taking out and also on the same date a amount of 27.08 was taking out. And like i said i still havent recieved anything. I would like a refund for all i have ordered thank you.

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S
8:28 pm EDT

Wish I can’t get on my wish app. it says error in loading. it’s been like this all day

I have gotten notifications on wish but I can't read them. Every time I try to open my wish app it just says an error has occurred in loading then under that it says try again. I've been trying all day. My boyfriend had the same issues but now he's able to get on his. I however am still unable to. I can't even resign in. Is there a problem with the sight? What can I do to get this resolved so I can shop?

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 04, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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