Wish
Reviews and Complaints

I feel like my fn account was compromised yet I have to sit here and wait for some idiot to get back to me in a non timely manner!
What kind of company does not take this kind of [censored] seriously.
I cant make changes to my payment sources which I want to delete because I now do not trust this site and I can't.
This is Facebook / news worthy!
I can't believe I can't get in touch with anyone

I ordered 2 friend phone cases one pink and one black and never got them I ordered them and it said it would be here on the 20 of September. I know it's only been a couple days but last time I ordered something it didn't get to here until the next year. I've had a bad experience with wish but really wants these phone cases. If I don't get them than I want my money back.

I ordered this polo shirt over "2 weeks ago". I'll never order anything from here again.
Low prices don't mean [censored] if it takes a month to receive it. Or is this another asian scam? Why does it take this long to receive just one item. This is the reason that I didn't order more than one item, just to see if I would actually receive it. Many people have told me not to shop here; now I see why.

There is no way shipping was just .75 for this item. I ordered another item with this one and the other item is a $18 watch with $10 shipping! I have never had to pay such high shipping. It is just a watch! I am not sure how the shipping can be so lopsided. The wrenches are a lot heavier and bigger so I can see it being the item that costs $10 shipping!

It was my first time on this apps, I made purchase successfully but, when I was ask to send account statement showing what I just purchased, I was unable because I was not having online banking then, due to the nature of my job a shift worker, I had to wait till my work permitted me to go to the Bank to register for online banking
I just sent the statement of my account showing the first transaction that was reversed because I was unable to send it then
I now make another purchases but, I'm unable to assess payment
It keep telling me to go to https://www.wish.com/payment-issue to resolve this
Kindly Make your finds and resolve the problems
Tanks in anticipated favourable reply
Your faithfully
Henry

Telescopic 800mm max is fasly advertise add shows $6 but when I go buy the real price is $207 advertisements add is misleading I will be logeding a complaint with the controling bodies if I don't here form. wish asap email [protected]@outlook.com please take this serious I am loyal customers with I hope
wish does not want to lose with thanks Raymond Leslie Bullock

I made these purchases paid in full, and it offered a very small discount if you picked them up at a place that was close to you home, and you basically got the majority of your order at one time instead of a piece here and a piece there, and I thought great. You were able to track your purchase and see when it was delivered to the store by your home, plus it also gave you an exact date as to when your purchase would be there. GREAT right, NO that's not quite right the date came and went, figuring something happened with the mail, so I waited a week and the go to the store where my purchases were to be delivered to, guess what the store was OUT OF BUSINESS and had been at that point for over a month, so this was to pick up my merchandise for my first order, so not knowing any different I had sent my other 2 orders there as well. I leave CHERYL'S INSIDE OUT CREATIVE PERFORMING ARTS DURHAM NC and go to post office, now mind you I have tracking number off of my WISH account they track it and tell me that because it's not in my name they can't release any information, OTHER than it's been returned to sender. So I contact WISH customer support via email and receive an email back, but I can't read it because it's not in ENGLISH? Huh still trying to figure that one out, so that still left 2 orders out there, then I get told by a support representative that I should've canceled my order within 8 hours, well if I had known the place was out of business do you really think I would have sent it there to begin with? The sad part about it is the place is still listed as a business that you can send your orders to to go and pick up and as of now they've been out of business for over 4 months pretty sad!

Well Longer Story Short I Went On Line Just To Find A Cheap Phone Holder Which Was Less Then $5.00 . So I Order It. Then That Same Day I checked My Transaction. Come To Find Out Those basters Took Out $166.00 Dollars Out Mt Account So They Charged Me For Extra items Wih Out My Permission. Also When I Contacted The Support Team I Was Told Once They Ship Out The Merchantise That It Was To late for A Refund. All I wanted To Do Is For Them To Put My Money Back On My Debit Card

I purchased this cord on 9/13/19 an it's now 9/20/19 and I have'nt recieved my order yet from wish and wish took my money off my debit card I never recieved a confirmation number or email pretaining to my purchase my name is Raymond Devoe an the billing address is 813 19th Ave.SE. Decatur Alabama 35601 the contact number is [protected] please send my order that I purchased or refund my money back to my card thank you.

I purchased 4 individual items on aug 31. A driver, 3 wood, 5 wood and, irons set. Paid 1023 dollars including discounts. They refunded the money for 3 wood for no reason and never received it. The driver came in 2 weeks but it was counterfit and i asked for a refund. 5 wood never came and irons came little later than promised but i was suspecting something wrong so i took them to fitting. The angles and lies on clubs were all over the place, 6-7 irons had same loft 8-9 irons had same loft short irons had different lies. I am not happy with what i shopped for. Its been 2 months still dont know where the 5 wood is...

i ordered 4 hats that were 'FREE' i just had to pay the shipping costs.the shipping costs at the time were 3 dollars per hat. for some reason i placed two orders at the same time.1 black and 1 and 1 blue hat on 1 order and 1 black hat and 1 blue hat on another order. so i should hyave been charged 6 dollars per order for a grand total of 12 dollars. but wish wants to charge me 6 dollars per hat to ship them. the actual price at the time was 2.40 per hat to ship them to me, which would have made the shipping charge 9.60 for four hats. i have just received two hats 1 black and one blue which were way too small im sure the other two hats will probably be the same when they come.what would you like me to do. i am out 24 dollars and four hats that are way too small.

Renee Hart, PO BOX 22786, Louisville KY 40252, everything I ordered was too small and not the Women's Plus sizes 3X and 4X. Tried contacting your company and no response. I still have not received the 4X brown coat at all. Where is the true product or my refund. False advertisement of your products. You can send me my refund and an explanation of your actions.

I placed an order for Women Flat Shoes Oxford Shoes...
Store: xuxianaipua
Quantity: 1
Color: Grey
Size: UK: 8
They arrived but are no good as they don't fit.
I want to return them but can only go through the customer service route. It asks me to upload a photo of the item but I CANNOT UP LOAD A PHOTO, I don't have that facility on my old phone. Without uploading a photo, I CANNOT SUBMIT MY RETURNS REQUEST!
Please help? I would like a refund.
Kind regards
Carol.

Why can't I complete this order? When i first submitted it on 9/4/19, I got the following msg: Oops There is something wrong with your user account. Please visit https://www.wish.com/payment-issue to resolve this.
Okay, I went there and got nowhere, so I contacted Wish Customer support:
Your request ([protected]) has been updated. To add additional comments, reply to this email.

Wish (Wish)
Sep 4, 05:43 PDT
Hi Lawrence,
Thank you for contacting Wish.
I'm sorry to hear that you are unable to proceed with the payment of your order. As I have checked your Wish profile, I have confirmed that there is no problem with your account. I highly suggest to repurchase the item and proceed with the payment.
Please don't hesitate to let us know if you have any other questions and we'll be more than happy to help.
Vanessa June
Wish Customer Support
LAWRENCE H Rubly
Sep 4, 04:17 PDT
I keep getting a message that my payment can't be completed, but can't get any help to resolve unspecified issue. Pls contact ASAP via email: [protected]@comcast.net. Thanks.

I updated my order today and tried to submit again according to Vanessa's instructions, only to get the same Oops msg. I am trying to ship to an address in USA and trying to pay in US dollars. Pls fix whatever is wrong with the account and expedite my order. Thanks,

Lawrence H. Rubly ([protected]@comcast.net)

I revived my AirPods today and I opened them and tested how they sounded then I tried concerting them and the parting was good and everything but after i did all that i tried to testing the charging and I noticed that only one AirPod was charging and the other was doing nothing so I was wondering if the seller could sell me a free new pair of AirPods

Hello I order a box from yourself weeks ago when I had received the box not only was it dirty with bits and dust all over it but the tray was also broken.
I am very disappointed with this product as it does not look anything like it does on the pictures and I would also like a full refund as the item is broken and I am very upset with the service
I have attached photos

I was ordering items and they have stated they are sending it to my old address 31 Lighthouse road which we are no longer there, I tried to change the address and did NOT push the button to buy from any card they had on the page but bam they disapeared so I think I have been well and truly Scammed on your site of $118.00 charging $80 for postage I was going o cancel the order but could not find it and when I came on here neither my email address or password were excepted.

PLEASE FIND THIS AND DELETE THE ORDER

Order placed 01/19/18 never received, on 03/07/18 was advised it would be late I agreed to wait, item still never received. When I asked for a refund it was over 30 days, well it was over 30 days when I was asked to wait. Over 80 emails I'm getting the exact same responses from Wish. Just give me my money back!

##- Please type your reply above this line -##
Hey Monica Santos,

Thank you for using Wish! We're always trying to provide the best possible service and we would really appreciate your feedback on your recent customer service experience.

If you have a moment, please answer one simple question by clicking either link below:

How would you rate the support you received?

Good, I'm satisfied

Bad, I'm unsatisfied

Here's a reminder of what your email was about:

Wish (Wish)
Sep 11, 07:36 PDT

Hi Monica Santos,

Thanks for letting us know about your issue with your item.

As you may know, customers may request a refund on any order within 30 days of the estimated delivery date. While you may have contacted us initially within this timeframe, we did not hear back to you within the allocated timeframe and are no longer able to provide a refund.

For future orders, please be sure to follow up promptly so we can provide the best resolution. We appreciate your understanding and hope you'll give us a chance to provide a better experience on your next order.

Rachelle Ann
Wish Customer Support

Monica Santos
Sep 11, 06:36 PDT

This is unbelievable! I contacted you! I called and mail you!
I don't want a refund, I want the items!
I been dealing with this for a long time!

I want the items or my money back. I been trying for 1 year I'm not going to stop.
If I have to travel to CA and meet personally with someone in the office I'm going to do it.
This is not profesional! Even in the app it said it was not deliver!

Was is wrong with you guys!

Sent from my iPhone

Wish (Wish)
Sep 11, 05:56 PDT

Hi Monica Santos,

Thanks for letting us know about your issue with your item.

As you may know, customers may request a refund on any order within 30 days of the estimated delivery date. While you may have contacted us initially within this timeframe, we did not hear back to you within the allocated timeframe and are no longer able to provide a refund.

For future orders, please be sure to follow up promptly so we can provide the best resolution. We appreciate your understanding and hope you'll give us a chance to provide a better experience on your next order.

Rachelle Ann
Wish Customer Support

Monica Santos
Sep 10, 13:17 PDT

Hi, I haven't receive this items. I'm really upset it's been more than a year! And I haven't heard back from you.

I had call your company, email you, contact the support thru the app and nothing! I haven't gotten any response

Sent from my iPhone
IMG_6698.PNG
IMG_6700.PNG
IMG_6701.PNG
IMG_6702.PNG

Attachment(s)
IMG_6698.PNG
IMG_6700.PNG
IMG_6701.PNG
IMG_6702.PNG

This email is a service from Wish. Delivered by Zendesk
[KZQLMZ-5QER]

I ordered a camera Order # 5d729099bebf708cee1aefbb. My account was double debited $19.80 . Your com[pany was to take $19.80 and then on the 7th take $7.00.not 19.80 again. On the 6th the two transactions on the 9th were 84914 and12363. Please credit my account and charge it the $7.00 you were suppose to charge.
Thank You
Carol L. Nelson
[protected]@gmail.com
[protected]
Premier bank in Fort Atkinson Wisconsin