Wish
Reviews and Complaints

Order number 5b99a859baca837d18c95f87 I have not received this item it was never delivered to my home I have cctv proof that no one visited the premises on 20th September 2018 or the day before or since this item has definitely not been delivered to me I attempted to get this resolved through your application but kept getting the same excuses like check with your neighbor or other members of your family it seems to me as a straight forward scam I would really like to get this sorted out ASAP

I get a piece of foam against my watch order. Weighing less then a gram.
How cheap tricks they run. I felt cheated with such websites. In fact I have order 3 watches. 1 arrived with the foam let see the rest.
I am sure they are crooks. No one to respond to my issue. There chat is all [censored].
Does not allow you to cancell the order.
Shipment is horrible as it shows after a month's time. Which make no sense to me.
Please ask them to stop cheating people.

I have sent wish x3 emails regards a debit problem
On my acct
As yet i have not received 1 reply?

A deduction for €93 euros was made on 3/11/2018
Which has yet to be explained or verified to me?
Ive to my knowledges never ordered any items to that singular or group value from your website.at all!?

So i need clarification as to why it has been deducted bye your co?
At all?

As ive received no goods of that specific value at all
Nor are there any in my order history?

Can an advisor please get back to me as we live in remotest france ok
So this is proving to be inconvenient.to me?
Thankyou
David huxtable

Every time I try to get on the app. Its wants me to provider my bank statement and I'm not go I g to give that personal information to anyone. And also when I try to submit payment it give me a message to go to wish/ payment issue and when I go to it shows any error. Please tell me what is going on with the wish app. I use to order all the time its making me not want to use them anymore

On Dec 7 I was charged $72.10 and I have not received my merchandise. Can you tell me when I'm going to receive them. My name is Beth McCracken Griffin and my email is [protected]@roadrunner.com. I ordered a shirt with a baby in belly and another shirt and something else. I would like knowing when I'm going to get this merchandise. I need it for Christmas. Please let me know ASAP.

The original order was placed on August 17, 2018 . Wish.com kept my money and disregarded my order. I attempted to contact wish.com on several occasions and I was assured that they would be handling my concerns and that I would eventually receive my product.
Unfortunately, several months of waiting, I never received my product, not did I receive an explanation for their actions and I never received my product.

This is clear deception and a crime of theft.

I have several items not received and at first they would refund in wish cash provided I respend the money on the site. However that never came in either and now I have been flagged as a high refunded and no longer allowed to get my money back when my product doesn't come in. I have complained straight to their office in CA only to get the run around and no one can tell me when my account will stop being audited so that the product I have not received can be refunded. They are a scam when it comes to the smaller items. I haven't had any issues with bigger items but tons of problems with small items.

I have ordered 36 items since october 2018, and till now only one item showed and it was completely different than advertised ; i got a refund for it, i managed to get a refund for another 9 items with late arrival and lost tracking infos, then suddenly my account was flagged for excessive refund and they ask me to purchase more to gain my good standing ! I will never buy from this site again, and i want my money back for the items never arrived ! I have now purchased from Aliexpress . Wish sucks

I have called customer support so many time and nothing was done about anything I ordered. Everything I ordered was either broke or the wrong item it was with in the 30 days I am very dissatisfied with everything it all was broke it was discussing I would like a full refund I spent a lot on these items.you took about 40.00 or 50.00 off my card that is what was on it when I ordered these items and shipping is very high I am going to tell my friends and family not to get anything from you because you don't want to make it right

Why don't they want you to contact a seller before you buy instead of having to wait till you buy ? I thinks it's because of the scanning going on, I was going to buy a GASP jacket but the description certainly wasn't describing the jacket in the picture, so if you're gonna buy from these scammers MAKE SURE YIU READ THE DRSCRIPTION AND SEE IF ITS DESCRIBING THE ITEM IN THEIR PICTURE, but you'll more than not see it for the scan it is .

I once was a loyal customer on this site and now something is wrong with logging into my account. The back account I once had I no longer use that bank. I have tried on several occasions to get help with my account on wish. I was ask to send proof of purchase from my bank but I don't have access to that account it has been closed for over a year. I can be reach via email [protected]@yahoo.com thanks in advance

I have ordered on 20-Nov-2018, on 22-Nov-2018 they had cancelled my order and as per the comments they said that refund has been done wait for 14-15days.

It's been more than 15 days but I didn't receive my money back. I have mailed several times but no help. I have checked with my bank as well .. buy no Refund is there... More than 20Emails have been sent to wish support but all are veins... Where is my money? Why you guys cancelled my order by your own .. I WANT MY MONEY... I SUGGEST NO ONE TO SHOP ON WISH... I M FRUSTRATED...

I ordered multiple products. Received two out of five. Reported it. I Filed claims, then go no answer back, checked again, went after date of claim so not only did i NOT get my product, theybwoukdnt give me a refund. They asked if i still wanted the producted, i said yes, couldnt get my money back. This company rippes people off. Its a shame, i was gonna order so much more from them.

O ordered all my items on November 7, 2018

Lori Quinn
541.222.0659

[protected]@hotmail.com

I ordered several items, most in which I finally received however I am still waiting for some items.

Some items I am waiting for which I need as of yesterday are the
-- eyelashes (2 sets)
-- climber ear clip

the original order number is: VT18312235000010002509

Please look into this ASAP and reply - I would appreciate it.

Contact info is above

Lori Q

I don't even know where to start. First off my last order I didn't receive like six items. I wrote somebody about it and they said to Open tickets on them all. So that's what I did. Then it told me that I was abusing your system and I got flagged. When I wrote in about that I kept getting different people who kept giving me generic answers. Finally got that all sorted and I made another order. For some reason on that order you shipped one item to my old address and the rest are coming to my new address. So you have a glitch. You delivered it to my old address so I can not get it. I'm trying to get it and we shipped on on Speedy shipping because it was your guys's glitch and I already waited two months and I've talked to I don't even know 15 people not an exaggeration because every time I write I get a different person I don't get to speak to the same person until it's done so they keeps also giving me generic answers and telling me they can't do anything or to wait or it's already been delivered or blah blah blah I have asked to speak to a supervisor repeatedly and been denied and you do not have a customer care call number and I'm about to bang my head against the wall. I want my item refunded I don't even want it anymore after all that sand once I receive the rest of my items from my latest order I refuse to use you guys anymore because this is just absolutely ridiculous

I received my 2 pair of boots I ordered. These boots will never keep my feet warm. It said they were winter boots. They look like winter boots BUT they definitely do not have warmth at all. Also I ordered a size 8 12 and these boots are more like a 9 or 9 12. I'm totally not satisfied. What is your procedure to return and to get a refund. I want to return both pairs of boots.

I bought a few items on the 6th of December on Wish with my Wish money. The next day my account was restricted and wish is requesting my bank statement. I'm so tired to get the same reply. I want my account to be closed and the Wish money to be paid out to me.

Fw: [Wish] Re: Why Is My Account Restricted?
Jacques Botha
Thu 2018/12/13, 5:36 PM
lees n bietjie hier klink ni goed ni

https://www.complaintsboard.com/complaints/wishcom-fraud-c699568.html

Wish.com - Fraud, Review 699568 | Complaints Board
I was a victim of card fraud after placing an order on wish.com. I ordered a cheap ring and then found 2 additional charges the next day. Thankfully, my bank noted it and returned the money.
www.complaintsboard.com

Adri Zeelie
Thu 2018/12/13, 5:29 PM
Sent from Outlook
Deepak Singh (Wish Customer Support)
Thu 2018/12/13, 12:52 PM
##- Please type your reply above this line -## Your request ([protected]) has been updated. To add additional comments, reply to this email. Deepak Singh (Wish) Dec 13, 02:52 PST Hello Adri, We will need to verify that you are the cardholder in order for us to
Wish Customer Support
Wed 2018/12/12, 5:03 PM
##- Please type your reply above this line -## Your request ([protected]) has been updated. To add additional comments, reply to this email. Adri Zeelie Dec 12, 07:02 PST Good Day I did give you my bank statement. I don't know what else you want. The transaction
Adri Zeelie

Wed 2018/12/12, 5:02 PM
Good Day I did give you my bank statement. I don't know what else you want. The transaction that was done on the 6th of December 2018 was not billed to my account due to the fact that Wish has reversed it. I also don't understand by there is suddenly a hold
Akshay Hooli (Accenture) (Wish Customer Support)
Wed 2018/12/12, 1:54 AM
##- Please type your reply above this line -##
Your request ([protected]) has been updated. To add additional comments, reply to this email.

Akshay Hooli (Accenture) (Wish)

Dec 11, 15:54 PST

Hello Adri,

Thank you for following up. I'm still having some trouble verifying your account.

Please send a screenshot of your bank statement showing your most recent transaction with Wish/Context Logic to verify you as the authorized account holder. For your reference, your most recent transaction was made on 2018-12-06 in the amount of 6.20 USD. Once we can verify that you are the cardholder, we will be able to remove the hold from your account.

We appreciate your understanding and look forward to hearing from you soon.

Adri Zeelie

Dec 10, 23:16 PST

Users:
App Type: Wish
User Id: 58e64c2a94e5b26a3625f52b

App Type: Geek
User Id: 5adf02f07df61eb132dd0f33

App Type: Home
User Id: 5b51e4e3c780ae820610c504

This email is a service from Wish. Delivered by Zendesk
[L7X97D-RW9K]

Hello, as far as the low prices and discounts on Wish, I am unhappy and having an inconvenient time on Wish.
"Why?" You may ask, it's because of the, "Daily Giveaway."
My sister gets free items every night.
There are SO many items coming for her... but, while she's
winning items, i'm stuck because i'm a computer user.

Computer users can't win the giveaway which SUCKS!
For me, i'm sad and wished that Wish would just let
computer users win the giveaway too!

Some of my friends are even mad and recommended me
to not use the app anymore, but I feel like if I tell Wish.. they'll
fix my problem.
Other computers are probably having a inconvenient time too!

Please fix this problem for the better of your company,
Thank you.

I ordered and received a vest on 11-19. The item did not fit. When I contacted support, wish, I got a stock email asking for me to describe the problem, attach the shipping label and take a picture of the item. I've repeatedly told them the I do not have the shipping label and don't have the computer literacy to take a picture of the item. Wish will not send anything except this same email. They won't contact me. I'm VERY frustrated with this type of run around. Because of THEIR delay, I'm over the 30 limit to return the item. I doubt that I will ever purchase anything elese on their site and recommend others don't either.