Woolworths
Reviews and Complaints

As a potential customer considering Woolworths for your online shopping needs, it's important to note the mixed experiences shared by other customers. While some have praised the convenience and quality of products, others have expressed frustration with delayed deliveries, incorrect orders, and poor customer service. One customer highlighted the disappointment of waiting weeks for a delivery that never arrived, while another shared their dissatisfaction with the service provided by Woolworths Dash. These reviews indicate a need for improvement in areas such as order accuracy, delivery efficiency, and customer communication. Before making a decision, it's advisable to weigh these experiences and consider your own priorities when it comes to online shopping.

Over the last few months i have been so frustrated with woolworths when i go to your stores in NSW or SA, a simple task of trying to to even get down some of your isles with a trolley is so frustrating, when your staff are packing shelves or selecting groceries for online customers do you think they would have the decency to locate their trolley/carts to one side of the isle for your customers to keep moving. So frustrating when the whole isle is blocked by your staff and you continually have to stop and wait for them to finish their task, what is even worse is that they see you waiting and just keep doing their task and dont even try and move to the side of the isle to keep traffic flowing. Do you think you could add this to your training sessions for your staff because it is very frustaing and slows down your customers.

I very disappointed in the quality of the vegetables combo which I bought on the 2nd of June and wanted to cook a few days later and realized that half of the vegetables packs is rotten.I'm dissapointed as I waste my money. I had to throw it away.. I always buy the combo, but after this I will never buy vegetable combos from Woolworths Tygervalley. Highly disappointed!.

Thank you.

Mrs. D NGIMBI

[protected]

[protected]@gmail.com

I shop at Woolworths Glenmore Park NSW Australia. I have Coles and Aldi all in the same complex, but I have been loyal to Woolworths which I have shopped at for more than 30 years.

Today 28/01/24 I was shopping and saw Beef Eye Fillet steaks the clearance rack with a special sticker on them. I put three packets in my trolley.

When checking out I questioned why I was charged the marked price. I asked them to check, and I was told that marked price wad the clearance special price? This was the full price I normally pay.

Why would they put these steaks on a clearance racked with stickers on them marked on special?

I arrived at Woolworths Alice springs at 7.15pm only to be ordered to promptly leave by two security guards, who shouted at me rudely and aggressively telling me the Woolworths that used to be open till midnight was now shut at 7pm. It wasn't the fact that it was shutting much earlier than expected it was the unnecessarily rude and angry approach seeing as the carpark was open with cars inside. Woolworths should teach their security guards how to be polite and reasonable to the customers. I am going to Coles after this horrible experience.

Charged for 2 Kellogg Rice Bubbles only purchased 1

Clearly signed eclipse mints at the register were labeled $2 been changed $4

Rexona men roll on Deoderant was charged $8 and it was clearly labeled $3.50

Over charged on 3 occasions on just one $90 docket, if I didn’t check this and sometimes I don’t I would be ripped off $11 on everyone’s order that add up. Good is expensive enough at the moment without being blindly ripped off. Please refund

I bought these on the 19th January, and once we had eaten 5 , I looked at the container they came in, and it is absolutely disgusting. I have Radiation Colitis, and this is my ultimate nightmare.I seriously cannot believe someone could not have seen this.

I’m not sure what else you need , these photos show the absolute disgrace on the bottom of this tray , the filth sitting in the grooves and the centre badge.

Woolworths charged my bank account twice and left my account in arrears so now any bills to come out of that account are dishonoured and a charge is added

I rang they fixed the problem but refund could take upto 7 days

So not only am I paying dishonoured charges I have no money 😢

I will no longer be shopping with woolworths but will be spreading the word to friends and family not to

After spending $200 on shopping I needed cash out, but not enough in till, so sent to service desk to queue again, only to be told I would have to purchase something else to get cash out and queue again. I am elderly and have vision problems which is why I get cash out and shop at Woolworths.. I feel this is discriminatory and totally unfair to loyal shoppers. I think this policy should be revoked and customers related in a humane and fair way

Your decision to take away customers choice to buy or not to buy Australia Day merchandise, is a very poor one.

Why would you not let the customers decide?

Corporations should stay out of politics and stick to what they know.

You have lost me as a customer, I have not set foot inside one of your stores since and intend not to in future.

PS I do not believe that sales in this merchandise were decreasing, in fact based on the voice resounding NO vote, l am sure it would have been the opposite.

Happy Diwali is covered by your stores.

Happy Ramadan is also covered.

Your stores have dumped Australia dsy, yet you trade in Australia, and expect to trade with Australian people.

Your removal of Australia Day support while you support celebrations of other cultures is incomprehensible and disgraceful.

You are losing the support of many previously loyal customers.

People ARE talking about this, make no mistake.

Over the last two weeks I have purchased three x 2litre of your full cream milk and within two days if been open it has been off and full of lumps yet still well within its sell by date. Always purchased from Hallett Cove Woolworths. One of the barcodes is [protected]. My email is Jen.[protected]@hotmail.com. I look for to hearing back from you please. Alternatively my tel no is [protected]

Regards

Jen

DISAPPOINTED! I have being shopping here for 5 years +, but the staff were rude beyond, the lady from the change room, screamed at us ,she was not professional and was arrogant,like this weekend was the black november special and when I was purchasing an item today [27/11/2023] they stated it was the last day for the special but because I was paying when it was they closing time, they refused to give me the item that was on special! The manager was removing the special boards while there were customers! I am a retail manager but I do not treat customers the way they behaved! We all work hard for our money and customer service is important but I am disappointed for being treated this way and I guess, I will never step in that woolworths again because of the service from the staff! They need proper training and do not to be in a rush and arrogant, while customers are still in store! We all work hard for our money but patience is important and shows customers ,that the service is good!

yesterday when shopping at Revesby, i saw a discounted ticket on the Pedigree dry food 8 KG, I bought but discovered the price was not as per discounted, i spoke with staff they want and could not see the discounted price, so i went and got it for them, I was demanding as per Woolworth policy to get it for free. store manager (Saleeb) was very aggressive and unprofessional and refused and threatened to ban me from store. after negotiation i was given the price discounted to keep me quiet and they destroyed all evidence.

attached are the two receipts to prove my point. I was planning to make a police complaint due to the aggressive threatening language used.

The last two packages of Primo Ham have been off M [protected] H69037 this is a bad product. I have had Grasto since eating this Ham. Woolworths asked me to do a survey about these products I thought this was strange, but I pulled out because went on and on. I will never buy this product again nothing but bad HAM, also I am trying to get medication to get back to normal. I am not happy with Woolies in Cooloola Cove just a mess.

I bought 2 packets of the breast fillet bulk pack of free range chicken which are due to expire 13/11/23 ($14/kg and one pack was 0.957 and the other of similar weight). This morning I cooked this chicken and it smelt so bad I had to toss it. It is unacceptable to spend close to $30 just to throw out the food. I usually shop online and get my food delivered but this time I purchased from the Roselands store.