Yanwen’s earns a 1.0-star rating from 549 reviews, showing that the majority of international shipping clients are dissatisfied with logistics services.
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order number: [protected] (current order) aliexpress
I have filed a report withe USPS, I have not received my package.
Bradbury, Yvonne H - Phoenix, AZ
2:19 PM (4 minutes ago)
to me
Dear Ms. Linda Johnson,
This is to confirm that you have filed case number CA138034860 for package ID number LS960429732CN, which you state you did not receive.
At this time, the post office has not been able to locate your package.
Sincerely,
YVONNE BRADBURY
CONSUMER AFFAIRS/AZ DISTRICT
UNITED STATES POSTAL SERVICE
P.O. BOX 61713
PHOENIX, AZ [protected]
TEL: [protected]
FAX: [protected]
international package delivery
Packet Postal Ref:LP00093600224503 is needed most urgently Yanwen state that the packet arrived into Portugal 19/5/2018. I have contacted CTT Portugal Post service, I was reliably informed that CTT do not deliver articles for Yanwen So who does deliver Yanwen Packages in Portugal? I have already sent an email asking Yanwen the same question but I am of the opinion that doing so was a waste of time because they are IGNORANT ! Using Yanwen has been the WORST experience of my life and will NEVER happen again.
I have the same problem. I'm waiting for 3 orders that have arrived in Portugal a month ago and CTT does not know anything about it.
What scares me the most if that I have like 10 orders on their way to Portugal and they are all posted with Yanwen. I'm pretty sure I will never get them as tons of people are complaining about it.
customer service mail.
Hello,
I did not wanted to open a complaint, I just wanted to ask you about a parcel that I am expecting.
However it seems that you do not have a contact e-mail.
Clear reason is that doing so, you can easly shut off all non-chinese customers.
It works, but is kind of a lame market strategy to save money that damage the customer experience.
Correct me if I'm wrong.
Best Regards,
Matteo.
2 separate shipments missing from china
It is hard to believe that you could lose two shipments. Do you have information about the ongoing process of delivery? Do you have people who speak English answering the phone for calls from the United States?
Tracking # AA725520920YN, dated 12/21/18. E flat alto trombone.
#AA883100880YN, dated 2/22/18, E flat alto trombone.
My cell #: [protected]
Any idea where the shipments are?
Thank You, Richard Parke
The respondent called me a crybaby. I don't know how somebody is allowed to criticize me for making a legitimate complaint. All I can say is that if China wants to do business in the United States they have to play by our rules. And speak our language. The old saying is when you are in Rome you do as the Romans do. These comments are reserved for Yanwen because they are the shipper and I am the receiver. Nobody else's business unless I enter in to some comment line situation.
shipment
It has been 4 weeks and my order has been stuck in the same spot for 3 weeks wats going on.. the shipping said 3-4 days and and the most 2 weeks. I have message the over 5 times, different days no response. Tried calling the shipping company no answer.. I called 5 different numbers.. I just want my gift I got for my son's bday.. I spent 49.99. I just want my items Thts all I'm willing to compromise.. please message me back. This the track number they used yanwen shipping company LP00094861407242
I didn’t know, crewcapss.com tht was the company I bought from.. they have responded so I’m message the shipping company..
I order my item in March and here it is June and still have not received anything what's going on
delivery still not there after 70 days
UG201693873CN
Where is ma order... No email no response nothing please help ordered 6th of feb
It arrived in dubai on the 13th and is still not there
When I called dubai post office they cannot do anything with that tracking number they need a different one. So I wanna know what is happening... No one is responding regarding that and no email contact at all
delivery problems
Petar Scepanovic
Apr 23, 17:49 HKT
Dear,
Can you help me with my order?
Month ago I bought one product, which you sent with yours currier service.
When I go on official service for tracking, I am getting confirmation that product has arrived in my country.
But when I wanted to pick up order, they told me that shipping hasn't arrived yet, and they can't use tracking number you send me, because it isn't international tracking number.
I'm sending to you tracking number that seller sent to me.
And also conversation with seller.
http://track.aftership.com/LP00096523295881
Shipment Volume: ~1000
Best regards!
On 27 Mar 2018, at 17:59, TodayTrendy wrote:
TodayTrendy ORDER #5659
Your order is on the way
Your order is on the way to you. Track your shipment to see the delivery status.
View your order
or Visit our store
Items in this shipment
Nylon Silicon Knee Sleeve - FREE Shipping Worldwide × 1
Gray / L
If you have any questions, reply to this email or contact us at [protected]@todaytrendy4u.com
missing package
I should get a package from China to Germany. The tracking number told me that it deliveries to third party, but I don't know who the third party is and I don't get any notification. My tracking number is YE115009030CN. I don't know which delivery service should give me the package and I ask everyone in my neighborhood if they take the package and nobody get the package. Please give me all delivery informations about my package.
service delivery
Hi
I would like to know the delivery status of my package number UC094159663MY, when will it arrive in South Africa?
Which courier company in SA has it been handed over too?
My contact details are as follows:
Tracking number: UC094159663MY
Name: Kaylen Reddy
Contact number:+[protected]
Delivery Address: 1 Fleming Road, Meadowdale, Edenvale
email: kaylen.[protected]@fedex.com
shipment
My shipment with tracking number RX320484941DE
Has arrived final destination (egypt) over a week now wizout any updates on the current status or anyone contacting me for delivery,
Please let me know which courier in egypt has my shipment to contact them and trace my package
My contact number in egypt was submitted wiz the order but just in case please contact me on [protected] or [protected]
parcel not delivered
I am waiting for a parcel from China sent with Yanwen Company on February 11, 2018. I see on the Yanwen tracking page that the parcel (id: LP00090625923161) arrived on the sorting centre (location unknown) on February 17 2018. According to tracking system 17track the parcel reached Netherlands (Netherlands Airport) that day. It is strange that the locations are different. Unfortunately until today, March 23rd, it has not been delivered to me! I do not understand the reasons. What happened to the package? Where is it? I would like it to be delivered to me or at least to be informed...
I ordered an item and it is not yet delivered
hello customer service agent, I ordered an item on amazon on the 3rd of february and was to be shipped to me by Yanwen...on the website it shows it has been delivered to my house, but i have not received my parcel. The tracking number is VR015222026YP. i would like to have the international number so that i can track it easily. It should be delived by canada post but ihave not received it. Thank you.
wrong/confused/mismatched delivery
Today I've go a package with very strange content with the Tracking Number: RH076675665TR which I have never ordered with my name/address on it. It was relabled by Turkey Post.
I could removed the upper label and found a original Yanwen Tracking Number: UR880708906YP which has a to address of a person with Turkey name and Turkey address. So obviously I got his package. If I enter the UR880708906YP number, it was delivered in Ankera Given to the Postman-Cihet No:[protected] ! But this is the package I've got. So I assume, that he got my package. Can you please trace back what has happened with the the packages and how/where they have been wrong re-labeled and what to do now?
I also found out, that the original Yanwen Tracking Number UR880708906YP was assigned to a new number: RH076675714TR. See here: UR880708906YP-[LP00090135938246]-RH076675714TR
But this is the package I've got with the new tracking number: RH076675665TR and the other package was delievered in ANkera and I got mine with the wrong content in Austria.
parcel not delivered... delay or lost?
I am waiting for a parcel from China sent with Yanwen Company on December 16, 2017. I see on the Yanwen tracking page that the parcel (id: LP00089759110309) reached Italy (Malpensa Airport, near Milan) on January 05 1918. Unfortunately until today, Febrary 1st, it has not been delivered to me! I do not understand the reasons. What happened to the package?...
Read full review of Yanwen and 10 comments#hkaeta31038219
I ordered a two piece laced black dress from this company on October 27th. My last update was on October 30th. I wanted the dress for my birthday on november 9th. Due to the company not updating me i was unable to celebrate my birthday. It is now January 20th and I still haven't gotten an update on my package. I'm so irate! Can I please have an update on my package and or a refund please? This is ridiculous! My tracking number is HKAETA31038219.
tracking number not updated
I have been trying to track a package that was shipped the latter part of Dec. 2017. The number was changed to a new number on Jan 3 2018 at the sorting center . The latest number I have is RC124701972MY it has not been updated since 3 Jan. What happened, where is it. Does it have a new tracking number. My name is Larry Alderson. The ship to address is 15967 highway 136 east, towards, Kentucky 42452. Phone number is [protected]. Please tell me where it is or give me a means to track it.
Lousy shipping company apparently...
lucan lorenzo watches shipped through yanwen not reached even after 40 days
Yanwen tracking number of my consignment is [protected] and Lucan Lorenzo order number is 40097. I had placed the order on 14th Nov 2017 and the order was shipped on 20th Nov 2017 through Yanwen. The last tracking update seen is on 7th December 2017 confirming arrival of the item in India. Which part of India? No mention. It has been almost 30 days since then but the status is unchanged. Now I am scared to see the complaints of other people which have been delayed by 6 months in some cases. Can anyone from Yanwen team respond to the complaint and clarify the exact status of the consignment? Please Please Please...deliver my consignment fast!
package didn't arrive - invalid tracking number
Hello,
I purchased something from eBay and the seller sent it with you to Israel.
I got the tracking number: CNBFZ025454855 and saw the item arrived to Israel on Dec 14th however it is stuck somewhere or got lost.
I contacted my postal and they say the tracking number is not valid and I need a valid tracking number that is like this: RR123456789IL - can you please provide a valid tracking number like this so we can try to find the item or check where is the package and why it hasn't been delivered yet?
zanzi watch
I had ordered zanzi watches in the month of September having the shipment number [protected] and it's almost new year's and I still haven't received my order. It says it has reached India in September itself but I am unable to contact yanwen regarding the same. Please intimate me about the status of my order. The number displayed in the website never connects and zanzi watches which sold the watches are also not responding to any of my mails. So please take some action.
Bro ask for refund and never choose yanwen shipping because they take minimum three months to deliver
dhgate order #aa720661660yn
Hello my name is Anthony, I recently purchased an item from Dhgate and yanwen express is the shipping method. I accidentally put the wrong shipping address, I misplaced my address by one number. Now If it's possible could you guys please try everything to change the Shipping address to.
11521 Whitehorn St
Romulus, Michigan
48174
Best Regards- Anthony
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Yanwen emailsinfo@yw56.com.cn100%Confidence score: 100%Supportmarketing@yw56.com.cn98%Confidence score: 98%sales
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Yanwen addressLantian Rd, Huaqiang North, Futian, Shenzhen, Guangdong, China
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 23, 2024
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