1xBet
Reviews and Complaints

Hello sir. I have withdraw in 23/10/2023 in 1xbet through bkash. Amount 10000 bdt.1xbet shows that the transaction success. But I have not get any money.

Player id [protected]. I sent lot of email in [protected]@1xbet-team.com. But I have not get any response. Please help me🙏🏻🙏🏻

Player id:[protected]

Amount: 10000

Transaction id:[protected]

Date and time:23/10/2023 at 9.22 am

Payment method:bkash

Bkash number:[protected]

Attachment video and screenshot.

I deposit 2500pkr through jazzcash in my 1xbet account I send money through jazzcash through till payment to

Rajput computer [protected] (till number)

2 days passed and still this money not arrived in my 1xbet account

I kindly request you please solve my this problem as quick as possible

I also attached my account number and payment proof in the form of pictures.

My account number is ::: [protected]

Bet slip number-[protected]

The result was mistake for yellowcard in las Palmas vs rayo volcano match.I have choosed under 5.5 yellow card in full time and it was 5 yellow card in full team.But in the app it is showing 6 yellow card.In Google and every other app it is showing that 5 yellow card and 1 red card happened.Please fix the lost and return back it to win.I have given the proof of it.

I have been using 1xbet for several months now and have never encountered any issues in terms of deposits and withdrawals before this good win. On Saturday 21st October, after a good win, when I tried to withdraw, they prevented me from. They are asking me to contact their security department for additional verification. I have sent what they asked for although some of the stuff is unreasonable. For example, they ask you to send a selfie with your id card and the email they sent, all clearly visible. The security department takes an eternity to respond and it's always the same generic message that drives me crazy: "Dear customer, all requests are processed in turn. We apologize for any inconveniences and kindly ask you to wait for notification to your e-mail." I have seen that it has happened to a many other people and they just try to stall as long as possible. It's really draining and stressful and am scared that they will steal my money as they did to many others. Please help me!

After filing my complain the first time the public relations team replied here and told me to email them to fix the problem. I sent them everything and they did not have anything to offer or help. You my deposit has been pending for 1 month and 2 weeks and my other withdrawal has been pending for 2 weeks. What kind of betting website is this? Thieving people like that. I urge anyone not to start an account here, they are very unprofessional and they steal the money so you’re better off using another website

They blocked my account without any reason with just some template massage.

Again we can see that you can play lose but never win, this is big scam company , 1Xbet is big scammers they do not even give a chance to explain something , I even share them my personal detail . I have just 165000 win there it is just 412$ and they decide to take this money from me also the 200$ that I charged my account . Even if they think that something is not ok why they are taking 200$ with I transferred them just 4 days ago . I am very sad that companies like this is still exist

Sir my gaming ID is [protected] When I lost money you did not issue document. When I won then you issued document issue. Now you are not helping a helpless person like me. After opening ID with all real documents you verified it but now. They are harassing me by stopping my withdrawal in the name of verification. I emailed all the documents to the security department and now they have not done anything. If you do this, no one will want to use this 1xbet who can tell.

I am one of your oldest customers and you still don't care I am sending emails again and again to do something as soon as possible or I will go to court Added 23000 via paytm on 25th of August at 7.04 pm And added 5000 yesterday again at 12.54pm Betting I'd is [protected]

And I sent written letter by bank tested pdf by bank

I sent my latest statement too

Please... enough is enough

My Id no- [protected].Email- [protected]@gmail.com.My Bkash wallet number- [protected]…Date- 21/10/2023 Time- 2.52pm I deposit money 1200 taka to Bkash agent number- [protected].After in the app I have received messages that fund rejected by the agent but up to now I didn’t get my fund.Several times I have sent mail but no one replying.. Please solve my issue… Yaqub

Hiiii I have not received my deposit amt... I have tried contacting with customer support but they have restricted to chat n I have sent so many e mail but there r not helping me with my amt. Hers r all the details of that transaction.

Upi reference number:- [protected]

Date of deposit:- 22-10-2023

Time :- 01:53

Amt :- 1000

Account Holder name:-Mirza Hussain Baig Z

Gaming Account number :- [protected]

ID No:[protected]

I placed two bets on UFC 294 matches, first match between Khamzat and Usman (Date:21-10-23, Time:06:10pm local, Bet Slip No:[protected]) and the second match between Viktoriya and Jinh Yu Frey (Date:21-10-23, Time:06:21pm local, Bet Slip No:[protected]). I won both the bets but the status shows otherwise and has not refund my winnings! I request you to please review the matter and resolve it as soon as possible!

Regards

I have deposited 1661rs through UPI Multi Pay in 1XBET account. Its been 2days till now i haven't received my deposit amount. I send a mail to them but they haven't replied and when i call them they repeatedly saying wait same thing again and again. I tried to make a request more than 20times but always showing "Error: Server Error

The server encountered a temporary error and could not complete your request.

Please try again in 30 seconds."

I have done more than 20times still my money didnt got deposited.

Im so depressed now... For me 1661rs is huge amount and they are scamming ...

Sir I had placed a bet on basketball event that 1st three pointer will be scored by team 1 and it's officially scored by team 1 but in 1xbet history it's showing that I have lost the bet , even when everywhere the stats about that match is showing that team 1 had scored the 1st three pointer so my concern is please that 1xbet should recheck the match stats and give my money on that bet, please i request you 1xbet please help me.

Name of the game-baccarat

Name of the provider- EZUGI

Time and date of the issue in GMT +3 ( 18:55:[protected] & (18:51:[protected]

Description of the issue- 1.sir ek bat me mene 30,000 laagye the usme muje win 45000 mile pr 60,000 milane chiye the 2. Mene bat me 15,000 laagye the 30,000 win huaa pr wo account me add ni huaa me screen shot add kr rha hu please isme dekhe aap ASAP

Screenshot of the error.

I played 1xbet for many years. Last friday I won friday bonus and my account was not withdraw my money.I talk with security department and provided all they needed. But they banned my account and deduce friday bonus winning money. Its ok! But the problem is I can't withdraw withdraw my remaining fund. I can't log in my account with same Id and password. 1xbet is scam site? You can ban my account but you should let me to withdraw my money. There are so many way you should block my account but please let me sign in sir. Thank you

Withdraw amount not credited in my account but showing transfer completed by operator

Withdraw amount not received yet but showing transfer completed by operator. I have submitted all the details PDF bank statement from the date of request and send multiple times email to 1x bet but there response. Further to that I have another pending deposit that has been almost 1 month and 6 days and I still did not get it on my account!

Withdraw amount not received yet but showing transfer completed by operator. I have submitted all the details PDF bank statement from the date of request and send multiple times email to 1x bet but there response are saying it's already paid every time or issue has been send to corresponding specialist

It's almost 1 week but the issue is not solve plz help me

have diposit problem.24 days gone but they are Don't solve my problem .i was try to diposit by fast 10000 rupay India. Diposit was successful but i didn’t get money yet In my 1x bet account. I was send email as per 1x bet law. But they are want video proof . that's why I also was send it by email. But they are Don't solve my problem yet. After one days two days they are send email and they are Write don’t came any information from technical department. AGAIN we are froward your information in our technical Department . You want know update contact id [protected]