1xBet’s earns a 4.5-star rating from 1339 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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1XBET account block
MY ACCOUNT: [protected]
My account with 40000000tugrug has been blocked since 2023.11.11day I have returned an appeal form that asked me to wait 72 hours, after 72 hours, 1xbet sent me a new message asking me to wait another 72 hours.
Before that, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, photo of the holder holding the identity card and photo of the holder holding an ID card next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. I wait for your help.
What do you want from me? i recharged using agent
This complaint has been resolved automatically due to user's inactivity.
Deposit amount not received
I have deposited 1000 rupees via cred upi
on date 17th november 2023 and time of the payment is 3:05 pm.
transaction id [protected].
the amount has been credited to the reciever's account.
I tried depositing it but it was cancelled by the Operator two times thats the msg which is showing on my account.
My 1Xbet account no. is [protected]
My name is Ashish
I am attaching a screenshot too. please help.
This complaint has been resolved automatically due to user's inactivity.
Why my game account block
Game id [protected]
I deposit by local cash agent by your company appointed agent from this website
https://1xbetagent.shop/
Fom this website cash agent take agentship and give direct deposit to gaming account
⛔I give them cash and they top up my gaming account using mobocash agent app. here I attached the agent apps screenshot. by this agent app they top up my account. there we dont get any deposit proof screenshot. (its your company system😔) ⛔
I have never deposited to my game account by any online ewallet by myself so I got no proof that tranjection connected with my gaming account with my any ewallet. all deposits and withdrawals were made from 1xbet Agent cash desk.
When we deposit and withdraw money by local cash agent we dont get any deposit /withdraw screenshot.
[protected]@1xbet-team.com team asking me a deposit screenshot where from I will give them deposit screenshot when I tranjection with cash agent!
Try to understand team please 🙏
Please unblock my account
Claimed loss: 65000 bdt
no reply from you
I am fed up
Still not get any solution from you
My email shwonsaha007@gmail.com
My mail case id reference [#[protected]]
Security team tell to mail block@1xbet-team.com here but the block team never reply please help me
Dear team
My gaming id [protected]
My deposit agent epos id 1111479
Agent name:MD Shobuj Mia
Adress: rangpur
station road rangpur
I have taken deposit from this epos Agent i have added the epos screenshot. my deposit are connected with this epos cash agent please check this.
Block@1xbet-team.com not reply 5 days please solve my problem please
Please help me to withdraw my funds
What information i will give to them?
Agent cash desk number?
Sequrity team n are telling to contact with block@1xbet-team.com
What i will do?
Block team never response...
This complaint has been resolved automatically due to user's inactivity.
Fake promotions of 1xbet
Think twice of registering in 1xbet
Or doing a deposit
expecting their promotions to be genuine !
I've done a deposit yday of 3500 & 4000 INR on 15.11.23
& 16.11.23 - by seeing a promotion ,
saying 5%cashback on deposit using UPI , gpay or phoneph as attached in the screenshot...
But nothing reflected in my account..
When I called support team and asked , they check and said yu opted to take part in the promo and everything is right from your side and said wait , the code will added with 24 from the deposit time ,
But generally it added instant when yu deposit
Still
I believed and deposit the second 4000 inr
Nothing reflected,
Hence I called again , This time they say (operator ) no promotion I m able to see , and talk rudely and says I m not able hear n disconnects the call
Both times !
Clearly evident that they wanted ignore & disguising with FAKE PROMOTIONS !
emailed
Desired outcome: Expected get the cashback bonus as displayed in their website...
Without resolving issues any complaints ,
These guys just asking to email
who respond very rarely without any solution..
Re: ticket number [#[protected]]
What do you mean you haven't received!
You guys responded there
But again asking for narrating everything..
And I ve done and sent email...still no reply for that..
So much trouble you guys are given and giving!
I've emailed
As usual no response till now
It's been nearly 30 hours!
Unbelievable...
Yes
I've emailed everything to the public relations emaill ,
Kindly go through it .
This complaint has been resolved automatically due to user's inactivity.
Closing account
Dear 1xbet Support Team, I hope this email finds you well. I am writing to bring to your attention an urgent matter regarding my account with 1xbet. I am currently experiencing difficulties logging in to my account, and upon further investigation, I discovered that my account has been suspended or banned. I would like to highlight that I have not engaged in...
Read full review of 1xBetFighting for a deposited amount of Rs. 10000 since 28th Sept’23 – Gaming ID [protected]
Dear Sir/Ma’am, This is utter harrasment which I’m facing since 28th Sept’23. I have made the payment using IMPS mode on 28th Sept’23 for Rs. 10000/- to aaf enterprise account, which was successful. Your Team denied stating it has not been credited. I have send my bank statement, Transaction details but still they denied. I kept following with my bank...
Read full review of 1xBetRequest for account reinstatement and login assistance
I opened my 1xbet account around in 2021 , I did all the necessary verifications such as email and valid Identification card. I am writing to bring to your attention that my 1xBet account has been banned, and I am kindly requesting your assistance in reinstating my account and helping me regain access. I have been a loyal user of your platform for a...
Read full review of 1xBetGambling
I am writing this to in a deep-hearted pain contiguously looted by https://in.1xbet.com/ and email id [protected]@1xbet-team.com conducts online casino games https://live.fantasysportnetwork.com/frontend/evo/r2/#provider=evolution&ua_launch_id=17352195a26db698b534bed9&game=crazytime&table_id=CrazyTime0000001&app= evolution games website www.evolution.com...
Read full review of 1xBeti can't withdraw my money on my account
I want to withdraw my money on my account last nov. 9 but they refuse it. They asked me to send many information and requirements which is i did. But it's been 4 days and I keep updating them and asking them if about update but they keep on saying just wait for the verification. How long they need to verify my account? it's already 4 days since they hold my account and i send all the details they need. But until now they are not releasing my money.
Hi Alex. I already sent my utility billing and still waiting for verification. Thank you so much for your time.
Hi Alex here is my client ID [protected]. Looking forward and thank you so much for your time to help me.
This complaint has been resolved automatically due to user's inactivity.
Withdrawal blocked
Account number : [protected] Few days ago I complained here about my account they blocked my account without any reason. From here suggested to contact : public.[protected]@1xpartner.com . after multiple times providing them all kinds of documents for verification .They asked again to send them via postal service but they didn't provide me receipts full...
Read full review of 1xBetWithdrawal error
At 12/10/2023 i made withdrawal 500 le two times . One of them transferred and the otherd cannot transferred . I sent many emails to [protected]@eg.1xbet-team.com
To solve my problem and they sent me "we know your problem and we will solve it " .
Kindly resent 500 Egyptian pound to my orange cash.
There are attached photos will see you all operations
Id [protected]
[protected]
5 pm
500 le
12/10/2023
Id [protected]
[protected]
5 .28pm
500 le
12/10/2023
The two operations . One of them transferred to my account
This complaint has been resolved automatically due to user's inactivity.
Missing transactions
Dear Advisor ,
There are four transactions have not been credited into my gaming account and I emailed [protected]@eg. 1xbet-team.com for several times providing all relevant details they needed to help getting these issues sorted out . I can clearly see that they are not concerned about my issues and keep messing me around. It seems like they are biased towards their agents by telling me unjustified reasons about my transactions and trying to put it into my mind that the money was credited to my account which absolutely unacceptable .. please I have been dealing with this desperate situation for almost a month . So I'm going to attach a photo copy of some transactions that you can check on it and then you would be able to identify the issues and sort it out as I stopped using your service until I get my money back either being refunded or credited to my gaming account . Thanks
This complaint has been resolved automatically due to user's inactivity.
money not credited to my 1x bet account (3000rs)
Hi Team,
1. Reference Number (IMPS, RRN, UPI, UTR) : [protected]
2. Amount : 3000
3. Bank Name of our Company / Account Holders Name: [protected] / ICICI BANK
4. Time & Date : 9:55 AM IST 31/10/2023
1xbet ID : [protected]
Screenshot attached
10 days over please check and credit my money to 1xbet account.
Kindly credit the amount to my 1xbet account please.
Regards,
Ravi
This complaint has been resolved automatically due to user's inactivity.
Money deposit
I would like to complain regarding my money deposit request using gcash method, still not came through my wallet.
It’s been more than 2 hours since transaction was made. I would like to fully refund the amount I deposit 3500.00 php to [protected] since the game I want to bet is finished as well.
I also called for customer service several times still not action was taken.
Please see attached photo for reference.
1xbet ID: [protected]
Gcash number: [protected]
Claimed loss: 3500
This complaint has been resolved automatically due to user's inactivity.
Withdrawal of 40000/- rupees shows successful but money isn't credited to my wallet not bank account
I made a withdrawal of 40000/- (forty thousand rupees only) on 7th November 2023 but app shows withdrawal successful, but I didn't get the money till now and there isn't any reply from your side regarding the issue.
I have been mailing you people from past 2 days but you people say Specialists are working on it but till now the issue has not been resolved.
these days you people aren't resolving issues like before do not know why you chat system and email system used to function very quickly but now we have to wait for a day to receive a reply from you.
gaming id-[protected]
withdrawal amount=40000/-
withdrawal method-Paytm wallet new
Claimed loss: 40000/-(forty thousand rupees)
Desired outcome: please deposit the withdrawn funds into my account
gaming id-[protected]
amount withdrawn-40000/-
date of withdrawal -7th november,2023
request no-[protected]
app shows withdrawal successful I am sharing my wallet passbook and transaction confirmation please check
This complaint has been resolved automatically due to user's inactivity.
Deposit 500 mad not received
لقد انتظرت طويلا و لم استلم نقودي 7 ايام، 500 درهم، لقد تعبت من الانتظار
7 Days OF WAITING and NO DEPOSIT YET COMING ? 500 MAD
i contacted support 7 days and each day they tell me your demand is reported to service and i have to wait , 7 DAYS ?
That is too much they just have to verify how much i sended that day and how much i should receive ..
userid [protected]
thats too much and i did always loose with this account
Claimed loss: 500 MAD
This complaint has been resolved automatically due to user's inactivity.
They are not giving withdrawal, Denied by the Operator. They are scam they are fraud.
Every time I withdraw my funds, after 10mints the operator denied the withdrawal without any reason. When I contact them in customer center One of their Operator said Wait 1Hour. When I waited 1Hour then suddenly the operator changed. Then I talked the other operator he said wait 2hours. After 2hours, Another operator comes. And the procedure goes on. They All are Scam so please dont waste your time on this [censored]ty Website or App.
Claimed loss: 50$
This complaint has been resolved automatically due to user's inactivity.
do not respond by email
I am going through the verification procedure, I have sent photos of my document and myself. After that, I was told to wait. I've been waiting for 5 days and no one writes to me, when I try to write myself, they don't answer me. I also can't log in to my account because when I log in, they ask for a code from an SMS, but I don't receive an SMS from 1xbet. Is it possible to disable the code from the sms so that I can log in using the code from the mail?
Claimed loss: 3050$
Desired outcome: complete verification, log in to your account and withdraw funds
This complaint has been resolved automatically due to user's inactivity.
Partial refund
Dear Sirs
my name is Edis Mustafa
Long time member of your 1xbet casino
I'm protesting now because I made a lot of playing in your casino games this and last year
Lot of deposits as you can check
I'm suspicious about your fair play!
It's not possible after that much deposit and playing I can't gain any winnings.!
Fair play is not guaranteed, as I can see.
I request partial refund of my deposits!
I will stop playing at your casino
And I will take further actions online
at:https://www.gamblingcommission.gov.uk/public-and-players/guide/page/how-to-complain
https://www.feedbackcasino.com/file-complaint-against-online-casino
I will contact my bank also for my deposit statements
and tell them that I have been fraud by your casino website
Looking forward to solving this situation
Claimed loss: more than 30000 eur
This complaint has been resolved automatically due to user's inactivity.
Wrong Decision
05 November, 1:19 pm
Bet Slip: [protected]
I have placed a bet which states that
1 - Over, 2 - Delivery, Total Runs Team 1 Over 0.5 India - South Africa
and in the first over India (Team 1) has done 4 and 1 runs on 2 deliveries.
But the company made the decision that i lost the bet.
Which in my opinion is not justified.
Please look into the matter
Claimed loss: PKR 558.4
Desired outcome: I should be declared winner of the bet
This complaint has been resolved automatically due to user's inactivity.
1xBet Reviews 0

About 1xBet

Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 25 25 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 16 16 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
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1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
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1xBet social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 30, 2025
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Most discussed complaints
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Deposit not received




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