1xBet
Reviews and Complaints

User id.[protected]

I've made 2 deposits 4 days before and still they haven't updated it .. customer care service is responding is automated and keep on asking the problem and not resolving..how can they b so irresponsible with our money?...I've sent emails/ messages..not responding but they say 24/7...once I sent them a cyber receipt with reference no of a successful transaction what else they want unless it's cheat or scam or forego payment...

As your concern i have contacted to public relations department through mail In June.

Player Id [protected] But i didnt get any reply. They told me to waot for few time but yet know i didnt received the deposited amount . Is it possible to you to solve this problem from your end. Amd one question what kind of service is this, if a customer who deposited the amount and not received it after one or two months ? is this kind of service enhance your reputation ? more than that your suggested empolyees demamded extra money for deposit & you guyz are not giving any solution . Cam yoy guys seriouslly investigate that issue so that i can received the amount as soon as possible .

Id: [protected]
Transaction ID: AFT1V8MJN3
Client Number: [protected]
Agent Number: [protected]
Date and time: 29/06/2023 and 13.38
Ammount: 1,000BDT
Waiting almost 72+ hours over but not yet deposit my 1x bet blance

Payment account number ending 1732

Dated april 15 2022

A total of 3 thousand Naira

I deposited #3,000 Naira into my account using a friend mobile bank app. It was not reflected. It was not credited and reflected int my account though it says deposit successful as well as the bank already notifies that it was already deducted in his saving Here are some screenshot for the deposit.

I complained, you gave me the number, this person made a cheat with me, I deposited 2800 taka, the money did not come, I gave all the information, when I complained, he gave me the number of someone, I talked to him, he gave me a link and said that I have 2800 taka pending. Then he said that if he re-deposits, he will give all the money. He blocked me

Hello how are you, my complaint is that on 6, June 2022 I placed a ticket on penalties in the Turkish TFF.3 lig and I placed a ticket of under 9.5 penalties and it ended 5-4 penalties but they indicated lost instead of win on the bet slip and it's been a while coz I thought they will rectify it after some time but not yet it's just still just there on lost

I have deposited Rs10,000 to one of your agent(ipay number: [protected]) via ipay app for recharge my 1xbet account on today(27/06/2023) at 11:25

But when I'm trying to confirm the recharge confirmation from 1Xbet app, i was unable to do it because of the reason of "Payment identification number in use" as shown in screenshot, and my deposited money not yet received to my 1Xbet account.

Please find the attached image proofs for my deposit.

Appreciate if you could check and deposit amount of Rs10,000 to my 1xbet account

1XBet Account No: [protected]

Name: Lalith Kumara

My ipay number: [protected]

Your Employees not behaving properly, making use of abusive language against my family and threatening and not resolved my problem as my money is not Deposit yet in my account or refunded back to my bank account.

The information about the problem is my money is not Deposit yet the ticket number is [protected] and the date of deposit is 24/06/2023.

The incident that your Employees using abusive language against my family and threatening to me is on 29/06/2023.

hello sir i am from bangladesh. My 1xbet player id ([protected] ) my id has security issue due to which i am not able to deposit and withdraw i am a regular,user

The deposit money did not come in my account after that a man said he will help me to bring the money after sharing the ID and password what is that man doing my ID for which the ID has been blocked but see how much money I am depositing in my account so far then you will understand I am not really a fraud

My deposit taka Don't add my account From email not answer me plss help me my taka add my account plss help

Player id, [protected]

Transaction ID, 7205ZC1M

Client no, [protected]

Agent number, [protected]

Time, 01:20 Am

Date, 27/06/2023

Amount, 10000

Bkash details-
Player Id - [protected]
Bkash Agent No - [protected]
time 02:13pm
Date: 19/06/23
Amount - 3000 tk
Deposited to Bkash Agent
I have also sent mail to public. [protected]@gmail.com all my deposit proof screenshots. They told me to wait as on 20/06/23 a little but till now didn't received my money till now.
Therefore, I humbly request & pray that plz add my Bkash deposited amount 3000 tk Heartful thanks for your cordial support.

I am chandrashekar reddy and gaming id is:[protected] i am using 1xbet from one year and so starting few months i lost they never verfied my account after i am earning some profit they asked me documents and verfied sucessfully i tought i cant be verified again i can use regularly but these 1x [censored] restructed my deposits after earning 4 to 5 withdrawals they suddenly blocked they asked me to contact security department email they sais simply quoting .Betting is not available for you. The bookmaker reserves the right to refuse to accept a bet or deposit from any individual without giving a reason.

I never done anything wrong i dont known why they block its scam site they never let u win if u win they vil.block ur accpunt and 1x,melbet,22bet all are same company they r making fools they known we r playing with other apps as well our information is not secure..If one bookmaker blocks u rest of other apps like melbet,22bet all will block

I was honest and 100% neat as user. Any single terms I didn't break. I deposited $2000 and made $12000. After that they are asking verification, well it wasn't an issue. I gave every documents to them. Now they're saying to send letter by same documents to them. It's 100% ridiculous. My next plan is collect all the agent's number from there website and will file complain by law.

Dear sir,

Its sad to say that, i made deposit request on date 22.06.23, after few minuite its rejected by operator without any reason,.notice. It was ok if operator back my payment, after rejected i seeking help 1xbet but still i cannot get any help from 1xbet, in the main time what i can do for back my payment, pleas help about this matter, and suggest me how and where i complain against this operator,

Thanks & regards

I deposit but rejected by operator I contract customer care for that problem but they still can't fix my problem. 4 time deposit not cradited 6000BDT not add my acount

Fast bikash 2000BDT. Bikash rapid 15000BDT digital wallet bikash 2000 BDT

Nadag rapid 5000 BDT not add my game id

My game iD [[protected]]

I made deposit of amount of $2000 via our native wallet (bkash, nagad). Right now my balance is $12000. Then 1x bet were asking me some documents like my id card, selfie with id with message of security team and provided. Now they are asking the screenshot of nagad, bkash payment as it's not possible, because here was a limit issue of mobile banking wallet. So i used many numbers for make payment with 1xbet. In bangladesh a person can cashout up to $200 each day from one mobile banking wallet, so i used 10 numbers for deposit. Now i don't have the access all that 10 numbers and i can't recall all of numbers also.

So, 1xbet sucked my money?

Greetings

This is santosh

I've done a deposit of 4400 on JUNE 20 -2023

Via NETBANKING option in 1xbet - initiate and paid my bank app

Amount has debited , but didn't reflected in my account . Which suppose to happen immediately

I followed up an email with a screenshot of the transaction by logging into the bank website as bank app wont allow to take the screenshot

After couple of hours due no proper update

I ve spoken with online call with an advisor, who suggested me to send a different screenshot with time and all other details, I said okay and done that too

Again nothing happened, followed with another advisor

He " DEMANDED " harshly of different document without give an explanation,

He was like " you send that then only we do "

I was shocked, still I want funds so I've taken a risk and sent the complete bank statement where he can clear picture of transaction..

No one responded to email ( as they usually do )

But now again when I called to online team

another advisor was suggesting someother documents & hung up the call

While I was them explaining the scenario..

They're just being careless and rude

Specifically when a transaction gets stuck /having an issue

It's a nightmare to get it fixed with these rude and disrespectful n disturbing behavior

Mr Hamid Technical dept. finance demanded extra money for approving my deposit & my previous deposited amount also not received .. 1xbet suggested a number to contact for deposit problem but he is also a fraud screenshot attached

Player Id - [protected]

Transaction ID- AFJ6IT5EIC

Client No - [protected]

Nagad Agent No - [protected]

time 02:13pm

Date: 19/06/23

Amount- 3000 tk

Deposited to Bkash Agent

Recently I have received a mail from complaints board.com where they shared a number with me to contact about my deposit that I didn't received yet. According to your suggested number I believed it & contact with him he said to deposit another 3000 to add my previous amount currently. I have sent 3000 again but unfoertunately I think that was a scam group. They didnt add the money. I request you to take necessary step so that they get punnishment.

Date of my deposit: 18/6/2023

Time of deposit: 12.48pm

Transfer bank from UOB Singapore

Transferred to 1xbet UOB ACCOUNT.

I have deposited sgd $2500 from my UOB bank Account on 18th june into your 1xbet UOB Account [protected] . But my sgd $2500 has not been reflected in my 1xbet account [protected].

I have emailed them many times but a few has passed I have not receive any respond from them.

I have attached my payment proof for your reference