1xBet
Reviews and Complaints

Hello. 1Xbet blocked my withdrawals because I have to submit a documents. I submitted my ID, and even take pictures of me and my ID. Now , the security team asking me to send them utilities bills for the past 3 months and bank statements. I have try to explain that I live in a poor country where as only 10% have access to clean water . I don’t pay for water here because I’m not having access to clean water . I get water from streams to drink, cook and do other stuffs . I have indicated that I will provide electricity bills and bank statements but they seems not accepting my resquest. Please help out.

I deposited 300 rupees twice in June 18 and22 but both the payments are successfully sent to receiver end of 1xbet side

And then I make deposit request but the amount is not deposited in my gaming account

Then,I asked 1xbet costomer care and through emails.they amount is not received. But the amount is credited 1xbet site

And they said after 14 days it will return but both deposits are not refunded and now they said that " contact bank "

Both payments are successfully sent to receiver of "PALANIVELRAJAN ALAGIRISWAMY"

Worst 1xbet team my deposit amount 37 days complete this reply (dear user, your request has been sent to the corresponding specialists. Specialists are working under the request. Please wait.) my side bank statement upi transaction screenshot send but no result day by day my team is work department specialist correspondent working 37 your team work

I deposited 7000 INR more than a month back on 13th June and it's still not credited into my account. I tried reaching out to customer support and even wrote them multiple emails, shared all the relevant documents but got nothing but automated replies and standard template replies which is frustrating beyond any limits.

Request you to please look into this on priority.

Good afternoon,

I have made a withdrawal today for 20,000 EGP. Shortly after the transaction was labeled “successfull” yet when i check my wallet nothing arrived. I have always made withdrawals and everything happened normally yet this time something is wrong because the money didnt arrive. I’m very worried so please get back to me as soon as possible.

I also received a phone call from an unknown caller (that i assume is 1x bet) shortly after i issued the withdrawal, i was not near my phone at the time so I didnt get the chance to pick it up and when i tried calling after there was no answer

My Account id: [protected]

My ID is [protected]

I got some funds from my referral program.2 days ago and I withdraw my funds to my gaming ID.Then during withdraw I found only specific agent is allowed to withdraw.because I made deposit way before more than one month ago from a local agent.So I used their service to withdraw.After all the proceedings of withdraw that agent asking me what is the proof that I took balance from him?I gave my transaction history.Now he said is that proofs that these deposit are made from him?I told him because of I used his service my withdraw has been locked to you.But he didnt heed my information and asking 10% of my fund otherwise he will not pay and refund it to my account.Then I thought without that agent I cant move my fund anywhere.So 10% loss is less than 100% loss.So I told him ok give me 90%.Then I got 90%

Do I need to pay comission everytime using my account to betting on your site and make a payout?If yes make a notice on withdrawal page that "To make your user have to pay 10% of his earning to local agent".I tirelessly contacting here and your support to lift my withdrawal lock to your agent but you gave wrong email adress to contact and robotic response on your support.Is that the way to treat a customer?Does 1xbet lost its betting license thats why I am facing these type of harrasement from your employee and agent?

There are tons of sites that are as well as trusted but I preferred 1xbet but now because of your customer service and hostage situtaion by your agent I have to shift all my funds to other sites.

Hello sir,

My name is sunil vishnoi. My game id in 1xbet is [protected]. I’m having balance of 1.3 lakh in my account. But 1xbet is not giving my withdrawal and saying that you don’t verify your account. I’ve sent all my documents including bank statement pf all transactions but site isn’t not giving my withdrawal. I’m also communicate with 1xbet but now they are not replying me

Mene 14000 deposit kiye the 25/06/2023 ko, lakin aaj 20 days ho gye abhi tk paise nhi aye, mene customer support pr bhi complain dali to unhone bola bank statement dedo ho jayega mene wo bhi diya lakin ab wo bol rhe hai ki bank se confirmed krao, bank walo ne bola account statement me already confirmed hai ki 14000 debit hue but abhi tk credit nhi hue hai

Please help me

Hello

My Account ID is [protected].For last 6 months I cant withdraw my USD funds to my desired account automatically.Whenever I made a withdraw request on the method I deposit it is rejected saying "Payout is only Permitted at POS Narsingdi-VipDeposits".Few times I deposited my account using this agent.If I made deposit using Airtm or skrill it is stll says this.I talked to support they are saying you can make withdraw only via them.One time I got manual withdraw but how many times I need to contact with your support team to get manual withdraw?Why not I have the freedom to withdraw on what my deposit method was?Moreover when I use other methods to deposit I paid extra to make deposit but while withdraw I dont get the same because your agent gave very small value which make me huge loss(around 20%).It wouldnt make huge loss if I could get withdraw the method I used for deposit.

Dear Concern,

I am a 1xbet gamaing account holder. My account is [protected]. When my account open then i can able my account deposit and withdral through bangladeshi e wallet and bank account transfer. But now i can not able my account deposit and withdral through bangladeshi e wallet and bank account transfer use that means above option not shown my account. So resolve this issue as soon as possible.

Sir i have diposit problem.13 days gone but they are Don't solve my problem .i was try to diposit by ipay 5000 RS.Diposit was successful but i didn’t get money yet In my 1x bet account. I was send messages as per 1x bet law. But they are Don't solve my problem yet. that's why I also was send it by email.

last 13 days i face this problem. I am very tired for this issue. So please take care of this matter please

1.User ID: [protected]

2.Transaction ID: [protected]

3.Time and date:07.30 pm.30/06/2023

4.Amount:5000 RS

5.screen shot:attach

For my gaming account documents, the security department said that the notarized copy of the National ID card should be sent to their address at Guadalajara, Jalisco, Mexico, C.P. (zip) 44534, Apartado postal 33-01 I sent. DHL dropped the mail package on 11-05-2023 and notified me of the delivery but the security department has not said anything yet. Please help me concerning this issue. My gaming ID is [protected]

Dear sir,
I m deposited 1300/= rupees and got the Reference number [protected]
Date 2023-07-06
Time 13.42
1Xbet Account numbers [protected]
entered that number topup section its showed already In use but I did not use its.
Please help me to topup
I attached proofs screen shots are follow
Thank you

Yesterday, the 5th of July I bet three. The bet slip numbers are

Bet Slip Number:[protected]

This slip contains the wrong answer . In official side COSTA Rica shots on target score is 3 and Martinique shots on target score is 2 . So please recalculate my bet slip and add my winning money.

Bet Slip Number: [protected]

This slip contains the wrong answer . In official side in 1st Half South Africa shots on target score is 2 and Namibia shots on target score is 1. So please recalculate my bet slip and add my winning money

Bet Slip Number: [protected]

This slip contains the wrong answer . In official side in 1st Half Eswatini shots on target score is 0 and Botswana shots on target score is 1. So please recalculate my bet slip and add my winning money.

Recalculate these three bet slips and add my winnings money to my account.

I have betted for the match Israel vs england European under 21 championship only for 50 rs stake was 1: 23 for what happens first between 41-45 minute I have chosen goal foul was happened around 40 minutes 38 seconds and it's foul right took sometime and goal scored around 42 minutes I called customer support they are saying goal scored at 60 min then at 20 mins rest tv broadcast was lying lol then he said to call after 20 minutes called back after 20 min call was not connecting from registered no. So called from my another number said the same was rude and disconnected the call so this time i caught thier scam already I was scammed more than 45000 by them and right now iam in loan debt trap because of them right now got to know they are pure scammers can't do any other job and scamming money from desperate my humble request is that i don't want any single penny from them let them pay what ever the loan is there on me with intrest to respective lenders and also I have learned a huge lesson from this and my youth was wasted right now in depression when you turn back to God he will show the path were you were wrong and he has shown me no others must get the situation what iam going through iam so strong that went to depression till alive because of this scam 30% was my mistake I accept that rest 70% was there scam which cause many other youth to spoil there life who is desperate of financial stability they are exploiting this and making there belly full thanks God for making me understand my unwillingly or unknowingly done mistake, I only want one thing they should pay the loan with intrest to respective lenders not only me who ever was victim for this desperate financial stability exploitation in this new era of generation.

Dear officer,

I have sent Rs. 500 (LKR) to an Ipay account with the name(Reciever ) "Mahesh Kanahala Gamage" on 2023-07-05 at 19:09:38 . It is not showing in my account.I have added all the details and sent them through the page.

My details,

Transaction ID : [protected]

To : Mahesh Kanahala Gamage

Date : 2023-07-05

Time : 19:09:38

Amount : Rs.500 (LKR)

Location : Sri Lanka (Asia)

Code : 1e28ea5

I do have the payment receipt too.

How can we relay on you ? . This happend to me for the 2nd time.I ignored the 1st time.

Until you resolve my issue I stop using 1xbet.

Best Regards,

Kavinda Kaushalya

User id.[protected]

I've made 2 deposits 4 days before and still they haven't updated it .. customer care service is responding is automated and keep on asking the problem and not resolving..how can they b so irresponsible with our money?...I've sent emails/ messages..not responding but they say 24/7...once I sent them a cyber receipt with reference no of a successful transaction what else they want unless it's cheat or scam or forego payment...

As your concern i have contacted to public relations department through mail In June.

Player Id [protected] But i didnt get any reply. They told me to waot for few time but yet know i didnt received the deposited amount . Is it possible to you to solve this problem from your end. Amd one question what kind of service is this, if a customer who deposited the amount and not received it after one or two months ? is this kind of service enhance your reputation ? more than that your suggested empolyees demamded extra money for deposit & you guyz are not giving any solution . Cam yoy guys seriouslly investigate that issue so that i can received the amount as soon as possible .

Id: [protected]
Transaction ID: AFT1V8MJN3
Client Number: [protected]
Agent Number: [protected]
Date and time: 29/06/2023 and 13.38
Ammount: 1,000BDT
Waiting almost 72+ hours over but not yet deposit my 1x bet blance

Payment account number ending 1732

Dated april 15 2022

A total of 3 thousand Naira

I deposited #3,000 Naira into my account using a friend mobile bank app. It was not reflected. It was not credited and reflected int my account though it says deposit successful as well as the bank already notifies that it was already deducted in his saving Here are some screenshot for the deposit.