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1xBet Complaints 1298

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11:48 am EDT
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1xBet Complaint Reff No is [protected]

i made a Bank deposit but got a message that it was rejected and I informed that too, but till now there is no solution. It's been almost four days now and I still haven't got a solution. Either give me my money back or credit the money to 1xbet without bothering me. We deposit money to 1xbet with trust but when problems like this occur, how can we work with 1xbet if we can't solve this small problem, how can we work forward. Please look into this issue.

Sir i daily call on support service, but no good respone,

Thanks

shahid mahmood

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Update by shahid ahsan
Aug 11, 2023 8:39 am EDT

Dear

still not resolved my matter. and still have not received any reply , sir please look it seriously,

Thanks

Shahid

Update by shahid ahsan
Aug 10, 2023 4:35 am EDT

Thanks sir, i mailed as you mention address

Thanks

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6:00 am EDT
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1xBet Coupon problem

I won a bet and it was declared lost after getting proof from the main source. It was still declared lost by 1xbet. I bet on throw-in on first half of over 20.5 against two Brazilian league clubs on Sunday (6/8/23). SAO Paulo Vs Atletico moneiro mg. There are 21 thrown in first half which means my bet is won but 1xbet claimed it is 20 throw- in. Please help me recover my winning from them.

Game ID: [protected]

Desired outcome: Winning bet payment

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10:41 am EDT
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1xBet My account blocked i want to withdraw my funds ID#[protected]

On 23rd June 2023, My account was blocked ID#[protected] and they said I need to send a medical certificate to prove that I have no gambling issues. I sent medical certificates on June 27th and August 3rd.

And from [protected]@1xbet-team.com my documents are fake so they cannot unblock my account. But my documents were not fake it has a physician's stamp and a hospital stamp.

Desired outcome: Unblock my account and withdraw my funds

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Update by Gantulkhuur
Aug 08, 2023 10:43 am EDT

It has roughly 2500$ on it. Please help me

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2:12 pm EDT
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1xBet Payment

I made a cash deposit but got a message that it was rejected and I informed that too, but till now there is no solution. It's been almost four days now and I still haven't got a solution. Either give me my money back or credit the money to 1xbet without bothering me. We deposit money to 1xbet with trust but when problems like this occur, how can we work with 1xbet if we can't solve this small problem, how can we work forward. Please look into this issue.

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5:33 am EDT
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1xBet Try to withdrawal last 6 days.. but one solve my problem

My 1xbet gaming ACCOUNT no. [protected] and. I am you old customer...

Last 6 days i have trying to withdrawal some amount.. but you are rejected to everytime

First one I have created withdrawal request on date 2-8-2023 req. No [protected]. They are rejected by saying thet technical error..

Second time I have again credited withdrawal request on date 3-8-2023 ..they again rejected my request due to ifci code wrong.

Third time I have again credited withdrawal request on date 4-8-2023 they still not settled yet.. or not give me satisfied reply...

Desired outcome: Withdrawal amount

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2:25 am EDT
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1xBet Wrong settlement

Dear Sir,

I am here to complain against a wrong Settlement of 1xbet.com

On Saturday 05 august 2023 at 07:30pm Bd local time I have made a stake to Manchester orginals vs London Sprit cricket match and decided to take team 1 total run over 158.5. That's was a 100 balls innings game but unfortunately it abandoned by rain. Before abandonment innings progress to 80 balls and get 138 runs.

In this case many of betting companies like bet365, Melbet, Dafabet etc settle it as a void bet. Even according to 1xbet rules (“() Individual Total Runs First () Overs Over/Under ()”. If the selected number of overs is not played due to external factors or adverse weather conditions, bets will be voided, except in cases where the result had already been determined.) of cricket match it should be void but unfortunately I have lost money in this situation. That's all.

I want it will be fine by you.

Thanks

Desired outcome: Please refund

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11:10 pm EDT
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1xBet 1xbet fraud company proved

1xbet fraud. Security department blocked my money and account. No people play gaming 1xbet please. When they saw more money in my account, they blocked and deleted my account. After giving all the information, they harassed me for 7 months and blocked my account with documents. It was not my fault. They are frauds. My gaming id is [protected]. If you lose money then nothing will happen. If you earn money then they will block id by showing document problem. They call the agent the time to take the agent.

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Update by Md Arif uddin
Aug 08, 2023 5:02 am EDT

no response this email.

Update by Md Arif uddin
Aug 06, 2023 12:55 am EDT

Check my account & last bet I am giving details.
My gaming account [protected]
My last bet details :
23.01.2023(10:52 pm)
Cricket
Single N°-[protected]
(MI capetown-Pretoria capitals)
Twenty 20 south africa
W1 2.53
Stake 1140 tk
Status Lost
I have investigated everything again sir. I think you are making a mistake so I gave everything

Sir, I played from other devices as per your request. I am telling you that when I got a new mobile, I logged in from the new mobile. Again, when you asked me to log in on a PC, I brought a PC from my friend and logged in, that's why they blocked me. Now sir unblock my account. From now on I will play on a mobile. Give me a chance to withdraw money once

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3:06 pm EDT
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1xBet Deposit rejected

I have deposited my payment to my account but it has not reflected and the money has not come back its says that my deposit has been rejected so refund my money then

RH56CWBPVU Confirmed. Ksh100.00 sent to 1XBET-C2B for account wt15070946 on 5/8/23 at 8:34 PM New M-PESA balance is Ksh0.00. Transaction cost, Ksh0.00.Amount you can transact within the day is 299,757.00. Pay your water/KPLC bill conveniently using M-PESA APP or use Paybill option on Lipa Na M-PESA.

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Update by sammy hood 254
Aug 05, 2023 3:07 pm EDT

You guy's will loss many clients if you continue this way

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2:33 pm EDT
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1xBet Refund money ko lost dikhakrr mera paisa marlia

Sirr Maine ek bet lagai thi the Hundred match me Prr heavy rain k karan match 1st innings se hi no result Raha meri bet thi 175.5 over prrr refund to Mila nhi meri bet lost dikhakrr Mera Paisa marlia Gaya ye aap sch me fraud h sbb fix hota h isme logo ka chutya bnakar Sir meri game I'd hai [protected] sath Date 05-08-2023 Time 20:21 Bet No. [protected]

Desired outcome: Ple23ease refund my money

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3:39 pm EDT
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1xBet i did not receive my deposit

yes its happen Again. i did not get my initial deposit.

i maild them as instructed but didn’t receive any further inquiry or resolve.

im so frustrated every 5/6 deposit the agents try to still my money at list once.

here is my transection detail

player id : [protected]

Transaction ID/ TrxID: AH10VVTM3Y

Client No : [protected]

Agent No : [protected]

Time: 10:39 pm Date: 01/08/2023

Amount : 2000 Tk

contact email - [protected]@gmail.com

Desired outcome: i would like an apology and my deposit

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5:59 am EDT
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1xBet Withdrawal request rejecting

My account is 15 days old, depositing and withdrawing many times. Now 1xbet blocked my account and refused to let me withdraw my funds. I sent all the verification documents that they needed.

They asked me a certificate for gambling addiction and I refuse to go to a doctor just for me to withdraw my own money.

A month before I asked a self exclusion and to block my account. I made a new account but they blocked it when theres big money in it. I asked them to let me withdraw my money and then they can block it again but they reject it.

Desired outcome: Let me withdraw all my money in that app

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3:46 am EDT
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1xBet payment not received

I have deposited 1000 rupees to 1xbet through commercial bank. But the amount has not been credited to my account since I had a connection error and failed to upload the pay slip under 10 minutes.

It been a day and the support staff do not support me in anyway.

please be kind enough to resolve this matter.

I have attached the payslip also.

My details.

A1xBet account - [protected]

Desired outcome: Please transfer the money to my 1Xbet account.

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9:37 am EDT
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1xBet Deposit problem

আমি আজ 30/07/2023 তারিখে 200 টাকা ডিপোজিট করেছিলাম কিন্তু পরে আপনাদের সাইটে এসে দেখি নাম্বার চেঞ্জ হয়ে গেছে

1. BDT Wallet No (user ID) :[protected]

2. Trans ID/ TrxID:01H6KT8N7K

3. Client phone no:[protected]

4. Agent phone no:[protected]

5. Upai time and date: 10:31-date 30. 7.2023

6. Amount: 200

7. Upai Screenshot:

উপরোক্ত তথ্যগুলো দেখে আমার সমস্যা সমাধান করার জন্য অনুরোধ করা হলো:

--

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6:55 am EDT
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1xBet Deposit And Withdrawal Problem

I Deposit Money At Multi times But 2 Times Money Not Deposit In My 1xwallet

And I withdrawal Money Multi Times But First Happen That Money Transfer Confirm Successful My Oprater And Amount Not Deposit In My Bank Account

I Mail Many Times And Call Twise And Use Chat Support But Not Response Proper, Call Support Using Abouse Words

Gaming I'd - [protected]

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1xBet 1xbet according block issue

My gaming id is [protected]. 1xbet is corrupting me. After having money in my account, he blocked my account. I gave all the documents that the security department asked for. I even sent documents to their address in Mexico 2 times, and spoke to them 2 times via video conference. It's been 6 months since my account was blocked. 1xbet is a corrupt company, scamming. Everyone beware of them. Do not use 1xbet. If you use it, you will be sad like me. Now the security department is not giving any answer.

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Update by Md Arif uddin
Aug 05, 2023 10:39 pm EDT

my word These are all the blocks arranged by me so that you don't avoid my money. You should not be trusted. Worse than your begging. If you deteriorate, the superior will judge it.

Update by Md Arif uddin
Aug 03, 2023 11:42 pm EDT

I got a reply that I need to withdraw the deposit, but I can't access the account. Every time I regenerate a new password and open the account, the password is displayed incorrectly, confirming that the new password was successfully completed, but the account is not opened for my withdrawal. Please solve my problem and return the account opening password and withdraw the deposit as you told me

Update by Md Arif uddin
Aug 03, 2023 5:02 am EDT

I only have one account. You did this to not be able to withdraw my money. A company that eats your money

Update by Md Arif uddin
Aug 01, 2023 2:28 am EDT

[protected] After having money in my account, why did you block it? I gave all my documents that he asked for. Now the Security Department is not responding to messages. I want my money back.

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6:24 pm EDT
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1xBet Robbed my winning money

its completely fraud. on day 1 of registration i have deposited 4900 bdt and won 94000 bdt. and when i went for withdrawal it didn't let me withdraw- and told me to mail security team. security team asked me several verification process which i provided accordingly along with face and indentity card. then they robbed my all winning left me with the deposited money and closed my account saying i have multiple account without any proof. i never had account with this site. this site is completely scam they robbed my money just because i won. they are not even responsing any of mail anymore. i want justice. i want my winning money.

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Update by Lutfar nesa
Aug 02, 2023 6:08 pm EDT

I have contacter at your given mail as your advise Please give me my winning Money back that was stole than do whatever you want with my account. Thanks for your response at last

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5:45 am EDT
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1xBet I have been scammed by 1xbet

I bet 6 thousand pkr on a Match.

And i lost.

But what i found thAt the match where i lost wasn't even liVe anywhere.

I confirmed From haryana If this match was live but It wasn't.

Match was not even streaming anywhere on internet .

Im asking 1xBet for proof that it was liVe match but it wasn't thaTs Why they are unable To do so.

I need my money back.

Desired outcome: I need my money back.And 1xbet should Stop scamming innocent People.

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Md Arif uddin
US
Send a message
Aug 03, 2023 5:03 am EDT

right bro.no good 1xbet

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12:10 pm EDT
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1xBet deposit issue

on July 25 i deposit 5000 bdt to 1xbet.

they didn’t give me my deposit to my account.

i mailed them 5/6 time already.

i lost a lot of money but im responsible for those.

but just Don't give the deposited momey to my gaming account is unacceptable.

hears my details

player id : [protected]

Transaction ID/ TrxID: AGP70BTSFP

Client No : [protected]

Agent No : [protected]

Time: 07:55 pm Date: 25/07/2023

Amount : 5000 Tk

contact email: [protected]@gmail.com

Desired outcome: deposit my money to my account

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1xBet 1xbet according block issue

Sir my gaming id is [protected]. Blocked my discount for 6 months today. Called all my docs emails to the C Security Department. Talk twice in a video conference call. But I don't have to pay this discount yet. Just to log in to the PC to verify from the security department. From then on it shows invalid username and password to log into the PC. What's in it? Don't want money?

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Update by Md Arif uddin
Jul 30, 2023 1:03 am EDT

Why are people harassing? I have given you all the documents you asked for. But you are asking to log in to PC without fixing my account. Couldn't log in to PC. now show please chack my account

Update by Md Arif uddin
Jul 29, 2023 1:41 am EDT

To much problem 1xbet. No response email.

Update by Md Arif uddin
Jul 28, 2023 12:50 am EDT

No response this email id

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1xBet Account Verification

hello

The other day I made a complain about 1xbet not opening my account after been locked for about 10 month all in the name of account verification. I was told to contact the public relation email and what they told me was to submit the document requested.

Now I've submitted the document and 1xbet didn't confirm they received my document at that address I was told to mail it to in Mexico. The mailing company told me they mailed it successfully but 1xbet is not saying anything. I wrote my account id and my name on the document before I put it in the envelope because I was told not to make any additional mark on the envelope.

1xbet should confirm they received the document.

Account ID : [protected]

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About 1xBet

Screenshot 1xBet
1xBet is a global online betting platform that was established in 2007. It's known for offering a wide array of betting options across many different categories.

Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.

Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.

Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.

Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.

Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.

Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
How to file a complaint about 1xBet?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:

  • Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
  • Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
  • Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
  • Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
  • Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
Remember to include any steps you have taken to resolve the issue with 1xBet and the company's response. Explain how the issue has personally affected you, such as financial loss or stress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.

Frequently asked questions (FAQ) about 1xBet customer service
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Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

Is 1xBet a legitimate betting site?

Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

Is it legal to use 1xBet in my country?

The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.

How long has 1xBet been in operation?

1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

What types of sports and events can I bet on with 1xBet?

1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.

What payment methods are accepted by 1xBet?

1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.

How does 1xBet ensure fair play?

1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.

Are there any restrictions on withdrawals from 1xBet?

Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

What kind of bonuses and promotions does 1xBet offer?

1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.

Does 1xBet offer mobile betting options?

Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.

How responsive is 1xBet's customer support?

1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.

Can I set limits on my betting with 1xBet?

Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.

Is there a minimum deposit requirement for 1xBet?

Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.

Does 1xBet offer live streaming of sports events?

Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.

Are there any restrictions on the countries where 1xBet operates?

1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.

What is the process for verifying my account with 1xBet?

To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

How quickly does 1xBet process withdrawals?

Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

Does 1xBet offer in-play betting?

Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.

Does 1xBet have a responsible gambling policy?

Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.

What is the maximum amount I can win with 1xBet?

The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

Overview of 1xBet complaint handling

1xBet reviews first appeared on Complaints Board on Apr 29, 2017. The latest review Deposit money not credited was posted on Dec 11, 2024. The latest complaint Deposit amount not received my gaming id was resolved on Dec 09, 2024. 1xBet has an average consumer rating of 5 stars from 1327 reviews. 1xBet has resolved 1090 complaints.
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  1. 1xBet Contacts

  2. 1xBet phone numbers
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    Dec 19, 2024
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