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1xBet Complaints 1293

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6:09 am EDT
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1xBet Stole money

1xbet stole ~~300EUR from me

i was their player for 7 years and one day they decided to block my withdrawal because of verification (selfie,id,selfie next to email)

When i sent it all they said verification is succesful but they close my account. I couldn't withdraw ANYTHING.

So, they made very tough verification just to block my account without being able to withdraw anything, such a scam and pathethic way to end ties with 7y client.

Desired outcome: I'd appreciate a response

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1xBet Amount withdraw problem

Amount withdraw yesterday transaction completed but not credit my bank account problem please check my problem

Amount 3142

Desired outcome: Amount not credit my bank account

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7:11 pm EDT
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1xBet Complaint

The security team has taken away my peace.

I have registered on your site several times.

I made a mistake, I accept.

But I'm not a murderer, you treat me like this.

It's my money, so give it to me..

You have blocked the money and you are also a creditor.

You do not answer me

The police do not treat the serial killer like this.

You block the user's money, also respond.

I want my deposit.

Is it a crime for someone to want the money they are entitled to? ID.

[protected]

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2:56 pm EDT
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1xBet 1XBet is scam and stole my 6100$ !!!

I am "Mahdi Gh. Kupaye". with account number [protected].

I am a football fan. I recently became acquainted with different types of sports betting an interested to do that. I researched from friends and acquaintances about a good and reliable site with which I can deposit and withdraw from Iran easily. finally I selected 1xbet.com. and I deposited all of my annual savings. and then, after some bets and mix bets, my account was blocked and asked me for Id card and documents. after I sent them, I received a message: "Your account is under verification. Please, login to your account via PC in order to see the instructions."

then when I logged in with PC, just see this window with title "block appeal" and after 72 hours I did not received another answer. and also when I send every another email to security team always I will receive this same message:

"Your account is under verification at the moment, you should follow the instructions listed on the website."

after 48 hours an email I received that "You need to provide copies of personal identification documents. Please log in to My Account and upload the relevant photos."

after it after 72 hours asked me to send my deposit transactions by my e-wallet.

I sent all of every things that they wanted but at the end now, I received a funny request:

"The review of your claim is suspended until we receive copies of the personal identification document (a notarized copy of your passport or national ID) and of documents confirming the deposit of funds into your account on our website. The documents must be sent by post to the following address: PO Box 856, Lviv, Ukraine, 79008"

they asked me that I send my documents from Iran (a sanctioned country) to Ukraine (a war-torn country!). all peoples know that we can't send any Postal package from Iran to European centuries because US sanctions.

1xBet is Scam, because they used every trick to don't give me my 6100$ money.

Desired outcome: giveback my money or ... Knowing people about 1xbet scams

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Update by Mahdi Gharati Kupaye
May 22, 2022 11:00 pm EDT

I did everything they security team said correctly. but anything not happen... my account is block still, and my 6100$ not came back to me 😕 1xbet is Scan unfortunately...

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ElvinGassanov
Toronto, CA
Jun 04, 2022 1:21 pm EDT
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Please contact me Mahdi Gharati Kupaye, I found a law firm in Cyprus that willing to help, it will cost half of the amount you trying get, I have same problem with 1xbet they trying to scam me. email me devilmaycry218930@gmail.com ( i dont want to post my personal email here ) use this one, I will get back to you.

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5:11 am EDT
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1xBet Deposit

I made a deposit of 1000rs on26th of April 2022,through mobikwik fast but transaction got failed but money got deducted from my bank account.

And when I complained about it to costumer service they said money got successfully deposited into your gaming account but still after 2 days it is not reflected in my account.

And 1xbet notification saying that transaction is failed.

Desired outcome: give my money back ASAP

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1:23 am EDT
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1xBet Unable to withdraw amount from 1xbet

I had withdrawn amount of rupees 1500 from 1xbet account to my bank account. Amount was immediately deducted from my 1xbet account however it is not credited to my bank account.

When I checked with withdrawal status it is showing as approved but no money was credited to my bank account its been 3 days since I'm in touch with 1xbet customer support there is no response at all.

I wanted to file a case against 1xbet as I can see there are multiple consumers facing same issue this indicates 1xbet is fraud and looting money from people.

Please help me with the procedure on how to file a case and sue this company.

Thanks

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3:46 pm EDT
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1xBet 1xbet

The security team has blocked my account for 4 days.

They do not answer me.

I have deposited 5 million and 500 thousand tomans in my account.

They do not return the money I deposited, they are really fraudsters.

They are just looking for an excuse to steal users' money.

They present themselves as a reputable site but are in fact a mafia thief.

They stole users' property.

If you are a complaint team on our behalf.

Please take my right from them and tell them that they have no right to block the deposited money belonging to the users in the account.

I have proof that my money is mine.

If they do not really accept this. Prove.

Prove that the money belongs to the site and I have earned money through illegal methods on the site.

If they can prove it, I do not want my money.

Otherwise they will return my money. ID.

[protected]

Thankful

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Update by Mohammad1000
Apr 29, 2022 2:04 pm EDT

Supporters inside the site told me today that there is no money in my account.

But I had deposited 5 million 300 thousand tomans into my account.

The security team withdrew the money in my account

And spent.

Shame on them.

This is really an injustice to me.

That money was my right.

I had collected that money with a worker and deposited it on the site in the hope that I would make money this way.

But they took my money and spent it. There is no one to take my right from these oppressors.

They oppressed me.

What kind of people are they who only care about themselves.

They made me miserable.ID:

[protected]

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1xBet Cheating and fraud

I'm very disappointed and سوfrustrated I have been totally cheated in the worst possible and obvious way, it's a great shame for such a big and good company to treat your clients in a totally stupid way,

I have made a few footballs match bets on your Farsi version but there are a few things I would like to make a complaint about few matters of so many other obvious Cheating that's going on in there, Here are a few things that I have discovered myself and bitterly experienced them:

* In the Farsi version they use Farsi to number for each team to bet (( as the customer service )) explained it that the team on the right is the team 1 and the on the left is team 2 and anyway you read Farsi from right to left which is perfectly clear.

* But how about when they using both languages for one bet, one team is in English and the other team is in Farsi how would you know which team is 1 and which is team 2 which that happened most of the time if not always when I ask the customer support team they advise me to search on Google to find out and get my question answered how absolutely ridiculous help that could be ? in the middle of betting when you are running out of time and in hurry?

* And the other issue which is very frustrating and very upsetting is the teams keep changing on the live screen after you bet on your specific team let's say team 1 your team gets changed to number 2 in a matter of a second or vice versa no matter if your team that you paid for and bet on ( maybe that money was all I had ) wins which as we said we assume team 1 which the system changed my team to number 2, this is absolutely ridiculous and obvious cheating, if the website was fair and honest I could have gotten my rights that I have earned that coulf have been around around $250 but instead of receiving my rewards I have lost my rights and my money on 2 bets in one night, basically I have won my bet but cause they changed the system and team’s number got swiped with their unfair judgment I have lost my bet and my money where I was supposed to win.

• the last thing I need to mention is that I already have 200 bounce shows as my total money to spend but apparently, that's just for the show not to use it cause I'm not able to use my bounce. It's a big shame for such a big company Known worldwide to cheat in such a very stupid way, your company as I’ve searched on google and checked your reviews before that happened to me I believed how reliable your company is, that's how I have trusted you and also I have recommended you to my other friends too while I have started to bet on a first place. please check my attached photos for more understanding and as my evidence to prove my points which I hope to help you understand better and stop this very unfair miss treatment of better understanding also I'm really looking forward that hopefully could someone be kind enough to resolve my problems.

Desired outcome: Refund please

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12:48 pm EDT
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1xBet About win issues

I have put bet in under 7.5 and the run came 7 but it show me loss why i have won the bet please help me.

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1:37 am EDT
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1xBet I have withdrawal of 9750 and it is confirm by operator.

I have withdrawal of 9750 and it is confirmed by the operator by I did not get the amount and I have send the bank state ment but still they are not sending the money in bank account. This amount I have withdrawal by you fast and it is confirmed.

Name. Biswanath kumar mahatha

Account number. [protected]

IFSC code. SBIN0001368

USER ID - [protected]

Desired outcome: Please refund my money or send the money in my bank account

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1xBet My gamelink id:[protected] Wallet number:[protected] Date:[protected] Time: 16:46 Amount: 6900 Request ID:[protected] Screenshot video

Withdraw problam

My gamelink id:[protected]

Wallet number:[protected]

Date:[protected]

Time: 16:46

Amount: 6900

Request ID:[protected]

Screenshot video

Desired outcome: My gamelink id:[protected] Wallet number:01851307931Date:[protected] Time: 16:46Amount: 6900Request ID:1049073659Screenshot video

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Update by MD. SOHEL khan
Apr 25, 2022 2:31 pm EDT

My gamelink id:[protected]

Wallet number:[protected]

Date:[protected]

Time: 16:46

Amount: 6900

Request ID:[protected]

Screenshot video

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12:52 pm EDT
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1xBet 1xbet blocked my account

I became a member of your site 6 months ago. And I invested a total of 190 thousand dollars.

20 days ago I won 800,000 dollars but the site blocked my account

They asked me for documents and I sent all the documents to them but they don't approve my account and they don't pay my money

my id number is [protected]

Desired outcome: confirm my account

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9:11 am EDT
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1xBet Mere sath chatting hua hai please check Karen

Mere sath cheating hua hai please check Karen

Desired outcome: Mere sath cheating hua hai please check Karen

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5:40 pm EDT
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1xBet Complaint

1xbet is a very reputable site. That's why I registered in it and put my money in it.

But it is completely wrong for the security team to block my account without prior notice and then not return the funds in the account. The only problem with this site is that they have to return the money to the account holder. Then block the account. I have charged my account in the hope that you are a reputable site. I want you to tell the 1xbet security team to fix this mistake forever so that users are not bothered. Give back the money that belongs to the account holder and if the money belongs to the site, deduct it from the account and return the rest of the money that belongs to the account holder. Thankful. ID,[protected]

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Update by Mohammad1000
Apr 26, 2022 12:43 pm EDT

I did not use any method, I only bet on two options on the site.

So that I can withdraw my money. Because according to the rules of the site, we have to circulate the entire inventory in order to be able to withdraw.

My goal was not to lose in case of a big loss.

They blocked my account without notice and are not responsible at all.

This is really stealing from users.

The account money is mine and has nothing to do with the site.

The site does not favor me with this, it only returns my money.

Please email and tell them to return the money in my account.

I just want the money that is mine,

I do not want their money.

Update by Mohammad1000
Apr 25, 2022 12:47 pm EDT

But I can not log in to my account and withdraw my money, please check. I have 5 million and some money in my account. Please help.

Update by Mohammad1000
Apr 25, 2022 1:25 pm EDT

You said that according to the rules of the site, you can withdraw your funds.

But my account is still blocked and I can not log in to my account.

I just want my money.

If the site does not work with me.

Give me back the money The money in my account is mine, not the site.

Blocking users' personal money in the account is wrong.

I just want my money.

Please tell them to return my money.

Grateful.

Update by Mohammad1000
Apr 24, 2022 11:31 am EDT

I tried to log in to my account today but failed.

My account has been blocked for no reason. I have no idea who blocked it. I can not log in to my account

I have money in my account

I went to the security team but they did not answer

. Please help me get my money back. Account money is all my property.

please help me. ID -[protected]

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MD. SOHEL khan
US
Apr 25, 2022 2:14 pm EDT

Withdraw problems

My gamelink id:[protected]

Wallet number:[protected]

Date:[protected]

Time: 16:46

Amount: 6900

Request ID:[protected]

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1xBet My withdrawal amount not credited

Dear sir

I requested withdrawal amount rs.8000 on 21.01.22 at 3.44 am your operator is conformed payment but not credited in my bank account nor game account.

I called customer support on same day evening they told to send the bank account statements so I did it. Then I got reply from ur team your problem will be solved soon. Already passed three days now but there is no update and today again I called customer service support but they are asking me again send the m add mail account statements so I again sent them but there is no response

My request you to do me my payment

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slobodan kos
US
May 30, 2022 7:46 am EDT

Unfair bookmaker! I paid the funds at 1xbet, but they don't let me bet. But they don't let me withdraw those funds! They avoid concrete answers via email! They stole my money!

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MD. SOHEL khan
US
Apr 25, 2022 2:15 pm EDT

My gamelink id:[protected]

Wallet number:[protected]

Date:[protected]

Time: 16:46

Amount: 6900

Request ID:[protected]

Screenshot video

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3:49 am EDT
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1xBet Withdrawal problem

[protected] is my id ..i proved all my documents but they block my id.. it was 61400 bdt in my ballance,,,plz help me

my gmail id is [protected]@gmail.com

Complaint no: ID #[#[protected]

24 apr 13:28

name:yarul mondol

fathers name; sahidul mondol

mothers name: Rojina begum

date of birth:10-06-1987

incident time|23 april 2022 1:45 pm

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1xBet Deposit problem

1. BDT Wallet No (User ID-Gaming):[protected] 2. Transaction ID/TrxID:9DF1A6PFRX 3. Client Phone No:[protected] 4. Agent Phone No:[protected] 5. Time and Date:09-06pm (15/04/2022) 6. Amount:4000 7. Screenshot

Desired outcome: 1.BDT Wallet No (User ID-Gaming):[protected] 2.Transaction ID/TrxID:9DF1A6PFRX 3.Client Phone No:[protected] 4.Agent Phone No:[protected] 5.Time and Date:09-06pm(15/04/2022) 6.Amount:4000 7.Screenshot

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1xBet Rs 3500 not credited to account

I made an deposit from UPI on 22nd April of rs 3500 money was debited from account but not credited to 1xbet account after trying to contact the support team they told to raise the deposit request but this time the payment details suddenly change please help me out

User name anu98368

Id [protected]

E-mail [protected]@gmail.com

Desired outcome: Please either refund me or send the amount my 1xbet account

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4:42 am EDT
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1xBet Withdrawal

Withdraw is not complete because they tell that use same method in both withdraw and deposit and when i deposit with upi fast and in withdraw the upi option is not coming

Desired outcome: Withdrawal will only apporved when made using the same pement method that was use to make deposit

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1xBet Deposit

1.BDT Wallet No (User ID-Gaming):[protected]

2.Transaction ID/TrxID:9DF1A6PFRX

3.Client Phone No:[protected]

4.Agent Phone No:[protected]

5.Time and Date:09-06pm(15/04/2022)

6.Amount:4000

7.Screenshot

Desired outcome: 1.BDT Wallet No (User ID-Gaming):[protected].Transaction ID/TrxID:9DF1A6PFRX3.Client Phone No:[protected].Agent Phone No:[protected].Time and Date:09-06pm(15/04/2022)6.Amount:40007.Screenshot

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Md Rifat Islam
US
May 28, 2022 4:11 pm EDT

1. BDT wallet no ( ID-GAMING ID):[protected]

2. Transaction ID/trxID:718BU2BT

3. Client phone No:[protected]

4. Agent phone No:[protected]

5. Time & date: 1.31 a.m &14-5-22

6. Amount of Deposit:2000

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Boya Sreekanth
US
May 27, 2022 12:33 am EDT

West 1xbet

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MD. SOHEL khan
US
Apr 25, 2022 2:18 pm EDT

My gamelink id:[protected]

Wallet number:[protected]

Date:[protected]

Time: 16:46

Amount: 6900

Request ID:[protected]

Screenshot video

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About 1xBet

Screenshot 1xBet
1xBet is a global online betting platform that was established in 2007. It's known for offering a wide array of betting options across many different categories.

Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.

Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.

Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.

Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.

Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.

Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
How to file a complaint about 1xBet?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:

  • Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
  • Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
  • Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
  • Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
  • Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
Remember to include any steps you have taken to resolve the issue with 1xBet and the company's response. Explain how the issue has personally affected you, such as financial loss or stress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.

Frequently asked questions (FAQ) about 1xBet customer service
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Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

Is 1xBet a legitimate betting site?

Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

Is it legal to use 1xBet in my country?

The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.

How long has 1xBet been in operation?

1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

What types of sports and events can I bet on with 1xBet?

1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.

What payment methods are accepted by 1xBet?

1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.

How does 1xBet ensure fair play?

1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.

Are there any restrictions on withdrawals from 1xBet?

Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

What kind of bonuses and promotions does 1xBet offer?

1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.

Does 1xBet offer mobile betting options?

Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.

How responsive is 1xBet's customer support?

1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.

Can I set limits on my betting with 1xBet?

Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.

Is there a minimum deposit requirement for 1xBet?

Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.

Does 1xBet offer live streaming of sports events?

Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.

Are there any restrictions on the countries where 1xBet operates?

1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.

What is the process for verifying my account with 1xBet?

To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

How quickly does 1xBet process withdrawals?

Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

Does 1xBet offer in-play betting?

Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.

Does 1xBet have a responsible gambling policy?

Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.

What is the maximum amount I can win with 1xBet?

The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

Overview of 1xBet complaint handling

1xBet reviews first appeared on Complaints Board on Apr 29, 2017. The latest review The money did not arrive on the bank card was posted on Oct 28, 2024. The latest complaint Deposit amount not received my gaming I'd was resolved on Sep 29, 2024. 1xBet has an average consumer rating of 5 stars from 1321 reviews. 1xBet has resolved 1084 complaints.
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  1. 1xBet Contacts

  2. 1xBet phone numbers
    +44 1273 256987
    +44 1273 256987
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1xBet is ranked 11 among 90 companies in the Gambling category

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