1xBet
Reviews and Complaints

I already fwd the snapshot and dispute for money deduction and all.. on email no one answered my email and all..

today again I fwd one more complaint for the same..

ample of time Written call back no one did this..

are you guys running fake application it’s second for me to launch FIR against you and will put it in cyber crime..

I need call within 1 hour else you will see what I do

Regards,

Rakesh

[protected]

India

I have been using 1xbet from more than one year. I lost a lot of money and I had to took loan from banks this month. On 1st May Saturday, I won friday lucky bonus and when I requested for withdrawal, they asked me to provide verifications to 1xbet security team. They asked me for National Id, bank statements, live selfie with proofs and after taking 5 hours they blocked my account. This is because my account has had a big amount of 123000 R. S which I took from banks. remember I am a poor man and have zero assets, after my account blocking I am in deep tension and tried suicide twice because I have nothing to pay loan.. Plz anybody help me on human basis.

My gaming id [protected]

[protected]@gmail.com

I have accont since 2016! I loaded the account alot of times with the master card and I withdrew it, now this option has disappeared, I talked on the chat they said to deposit with another method I put with binace when to withdraw no. I made deposit whit money go, I can't withdraw. Many email, and chat zero reponse 1xbet îd 9754221!

On 1 May 2022, I deposited Rs 1000 to my 1xbet account, my money got debited from my bank account but did not get deposit on the 1xbet account. If I get this money on 1xbet account I will continue playing otherwise I will stop and will get ready for further complaints.

I have attatched the proof. I hope for a Positive reply form the team.

Please reply as fast as possible.

Gaming id:[protected]

I have deposit ₹3000 in 1xbet using upi transaction the money should not credited to my account and the 1xbet customer support also very worst to reply. I have send lot of mails but there's no response from their side mail replys automatically by bots it totally irritates.

Wallet no(USER GAMING ID) :[protected]

Transaction ID:[protected]

Client phone number:[protected]

CLIENT UPI ID:[protected]@paytm

Senders UPI ID: [protected]@barodampay

Time and date: 25/04/2022 04:10

Amount: ₹3,000

1xbet stole ~~300EUR from me

i was their player for 7 years and one day they decided to block my withdrawal because of verification (selfie,id,selfie next to email)

When i sent it all they said verification is succesful but they close my account. I couldn't withdraw ANYTHING.

So, they made very tough verification just to block my account without being able to withdraw anything, such a scam and pathethic way to end ties with 7y client.

Amount withdraw yesterday transaction completed but not credit my bank account problem please check my problem

Amount 3142

The security team has taken away my peace.

I have registered on your site several times.

I made a mistake, I accept.

But I'm not a murderer, you treat me like this.

It's my money, so give it to me..

You have blocked the money and you are also a creditor.

You do not answer me

The police do not treat the serial killer like this.

You block the user's money, also respond.

I want my deposit.

Is it a crime for someone to want the money they are entitled to? ID.

[protected]

I am "Mahdi Gh. Kupaye". with account number [protected].

I am a football fan. I recently became acquainted with different types of sports betting an interested to do that. I researched from friends and acquaintances about a good and reliable site with which I can deposit and withdraw from Iran easily. finally I selected 1xbet.com. and I deposited all of my annual savings. and then, after some bets and mix bets, my account was blocked and asked me for Id card and documents. after I sent them, I received a message: "Your account is under verification. Please, login to your account via PC in order to see the instructions."

then when I logged in with PC, just see this window with title "block appeal" and after 72 hours I did not received another answer. and also when I send every another email to security team always I will receive this same message:

"Your account is under verification at the moment, you should follow the instructions listed on the website."

after 48 hours an email I received that "You need to provide copies of personal identification documents. Please log in to My Account and upload the relevant photos."

after it after 72 hours asked me to send my deposit transactions by my e-wallet.

I sent all of every things that they wanted but at the end now, I received a funny request:

"The review of your claim is suspended until we receive copies of the personal identification document (a notarized copy of your passport or national ID) and of documents confirming the deposit of funds into your account on our website. The documents must be sent by post to the following address: PO Box 856, Lviv, Ukraine, 79008"

they asked me that I send my documents from Iran (a sanctioned country) to Ukraine (a war-torn country!). all peoples know that we can't send any Postal package from Iran to European centuries because US sanctions.

1xBet is Scam, because they used every trick to don't give me my 6100$ money.

I made a deposit of 1000rs on26th of April 2022,through mobikwik fast but transaction got failed but money got deducted from my bank account.

And when I complained about it to costumer service they said money got successfully deposited into your gaming account but still after 2 days it is not reflected in my account.

And 1xbet notification saying that transaction is failed.

I had withdrawn amount of rupees 1500 from 1xbet account to my bank account. Amount was immediately deducted from my 1xbet account however it is not credited to my bank account.

When I checked with withdrawal status it is showing as approved but no money was credited to my bank account its been 3 days since I'm in touch with 1xbet customer support there is no response at all.

I wanted to file a case against 1xbet as I can see there are multiple consumers facing same issue this indicates 1xbet is fraud and looting money from people.

Please help me with the procedure on how to file a case and sue this company.

Thanks

The security team has blocked my account for 4 days.

They do not answer me.

I have deposited 5 million and 500 thousand tomans in my account.

They do not return the money I deposited, they are really fraudsters.

They are just looking for an excuse to steal users' money.

They present themselves as a reputable site but are in fact a mafia thief.

They stole users' property.

If you are a complaint team on our behalf.

Please take my right from them and tell them that they have no right to block the deposited money belonging to the users in the account.

I have proof that my money is mine.

If they do not really accept this. Prove.

Prove that the money belongs to the site and I have earned money through illegal methods on the site.

If they can prove it, I do not want my money.

Otherwise they will return my money. ID.

[protected]

Thankful

I'm very disappointed and سوfrustrated I have been totally cheated in the worst possible and obvious way, it's a great shame for such a big and good company to treat your clients in a totally stupid way,

I have made a few footballs match bets on your Farsi version but there are a few things I would like to make a complaint about few matters of so many other obvious Cheating that's going on in there, Here are a few things that I have discovered myself and bitterly experienced them:

* In the Farsi version they use Farsi to number for each team to bet (( as the customer service )) explained it that the team on the right is the team 1 and the on the left is team 2 and anyway you read Farsi from right to left which is perfectly clear.

* But how about when they using both languages for one bet, one team is in English and the other team is in Farsi how would you know which team is 1 and which is team 2 which that happened most of the time if not always when I ask the customer support team they advise me to search on Google to find out and get my question answered how absolutely ridiculous help that could be ? in the middle of betting when you are running out of time and in hurry?

* And the other issue which is very frustrating and very upsetting is the teams keep changing on the live screen after you bet on your specific team let's say team 1 your team gets changed to number 2 in a matter of a second or vice versa no matter if your team that you paid for and bet on ( maybe that money was all I had ) wins which as we said we assume team 1 which the system changed my team to number 2, this is absolutely ridiculous and obvious cheating, if the website was fair and honest I could have gotten my rights that I have earned that coulf have been around around $250 but instead of receiving my rewards I have lost my rights and my money on 2 bets in one night, basically I have won my bet but cause they changed the system and team’s number got swiped with their unfair judgment I have lost my bet and my money where I was supposed to win.

• the last thing I need to mention is that I already have 200 bounce shows as my total money to spend but apparently, that's just for the show not to use it cause I'm not able to use my bounce. It's a big shame for such a big company Known worldwide to cheat in such a very stupid way, your company as I’ve searched on google and checked your reviews before that happened to me I believed how reliable your company is, that's how I have trusted you and also I have recommended you to my other friends too while I have started to bet on a first place. please check my attached photos for more understanding and as my evidence to prove my points which I hope to help you understand better and stop this very unfair miss treatment of better understanding also I'm really looking forward that hopefully could someone be kind enough to resolve my problems.

I have put bet in under 7.5 and the run came 7 but it show me loss why i have won the bet please help me.

I have withdrawal of 9750 and it is confirmed by the operator by I did not get the amount and I have send the bank state ment but still they are not sending the money in bank account. This amount I have withdrawal by you fast and it is confirmed.

Name. Biswanath kumar mahatha

Account number. [protected]

IFSC code. SBIN0001368

USER ID - [protected]

Withdraw problam

My gamelink id:[protected]

Wallet number:[protected]

Date:[protected]

Time: 16:46

Amount: 6900

Request ID:[protected]

Screenshot video

I became a member of your site 6 months ago. And I invested a total of 190 thousand dollars.

20 days ago I won 800,000 dollars but the site blocked my account

They asked me for documents and I sent all the documents to them but they don't approve my account and they don't pay my money

my id number is [protected]

Mere sath cheating hua hai please check Karen

1xbet is a very reputable site. That's why I registered in it and put my money in it.

But it is completely wrong for the security team to block my account without prior notice and then not return the funds in the account. The only problem with this site is that they have to return the money to the account holder. Then block the account. I have charged my account in the hope that you are a reputable site. I want you to tell the 1xbet security team to fix this mistake forever so that users are not bothered. Give back the money that belongs to the account holder and if the money belongs to the site, deduct it from the account and return the rest of the money that belongs to the account holder. Thankful. ID,[protected]

Dear sir

I requested withdrawal amount rs.8000 on 21.01.22 at 3.44 am your operator is conformed payment but not credited in my bank account nor game account.

I called customer support on same day evening they told to send the bank account statements so I did it. Then I got reply from ur team your problem will be solved soon. Already passed three days now but there is no update and today again I called customer service support but they are asking me again send the m add mail account statements so I again sent them but there is no response

My request you to do me my payment