1xBet
Reviews and Complaints

Recently I made a multi bet with 1xbet with their advance bet feature which they gave me against my unsettle bet.

The amount of bet was 4849 Bangladeshi Taka. I have won all the Match and even 1xbet email me that I have won the bet (already give attachment)

After win they did not give me the paid out of the bet and after 1 days their showing removed at the best slip.

I checked all the terms with advance bet but there are nothing write about that.

Please help me to give my paid out of money

I want my money back

I sent 2 300php to top upy account. I used my bank account to send a total of 600php to their gcash account number. Then i received a notification from the app that my top up was rejected all 2 of them. I contacted all their support but i got no reply from them. This happened to me once a few months back.

I deposit 3000 amount UPI fast baroda e Gateway till now I didn't gate any refund or credit in my game I'd

This second time for me please update my deposit amount 3000

Last time April 1st deposit 2000 to UPI fast galaxy traders also not update

I didn't get any refund please check

My game I'd [protected]

Please slove my problem as soon as possible

I made 4 times withdrawal request in this past 9 days all these times the withdrawal request is denied by operator due to the reason this IPL season there is a server issues, I also contact your customer service through chat session but all those times they said please wait for 7 days it will take upto 7 days,but after one day the requested amount is credited into my 1x account then how many days long to withdrawal my money it is so irritating to me🤦

Dear sir , my gaming id: [protected]

Email address: [protected]@gmail.com

Mobile number: [protected]

1. I have lost my Mobil e phone and i also lost my phone authentication app.

2. I didn't save Google authentication recovery key.

Please sir, disable 2FA and give me the opportunity to login my account. Attachment my national identity card.

I have deposited INR 3000 on 10th APR 2022 through GPAY but not yet reflecting in my 1XBET

I have contacted customer service via chat and email for resolution but not yet get any response.

Have also shared related documents on chat and mail but didn't received any single response.

I called on given phone numbers but not received any reply

Iam transforming the 3000 rupees on 11/05/2022 into 1x bet but iam receiving only 400 rupees only in my account .and iam also consult the support gamil but there is no response.

Hi team,

I made a deposit of rs -25000 through payment gateway 'UPI Fast' to 1xbet merchant partner 'Baroda E Gateway', it’s been more three days now the amount has not been credited to my gaming account

I have sent payment screenshots, Utr Id , bank statement and transaction date and time.

I have also provided all the requested details in the Facebook/Twitter as well

As usual there was no response from mail which I had sent for last few days

Chat operator says your request has been sent to specialists , my question is how many days would specialist take to resolve this issue ? More than three days , still it’s under review

Please don’t make me to wait for more time

Kindly solve this issue by today and deposit to my gaming account - [protected]

Utr Id -[protected]

Bank statement/ screenshots already been shared multiple times

Please solve it as early as possible

Also if any doubts , you can check my previous deposits for last two months

Thanks

1×bet application I have deposited 2500 from phone pe app but not credited my 1×bet account

On 05-05-2022 and on 06-05-2022 I deposited Rs. 1000 and Rs. 400 in my gaming account. Amont has been debited from my bank account but I didn't received any amount in gaming account neither got refund in my bank account.

As per the rules if anyone doesn't receive their money within 3 hours he/she should write an email to their site. I write an email to them and I attached the proff of transactions from my bank account.

Then after 6,7 hours I received a call form them and I person asked me about that email I told him all thing that happened with me about deposit problem. And I asked him when I will get my money back or in my game he said within 4,5 hours. But today after 5 days I didn't received any amount or refund from their company. I tried to call that person back but he blocked my number and made his phone switch off.

I don't know how government gave them license or approved them in our country.

I hope my this complaint will reaches to 1xbet's ears and they will take some kind of action regarding my deposit.

I have not received deposit amount in 1xbet wallet. One day and 4 our complete to payment amount but till now I am not added deposit in wallet. Please check my account and solve my problem

Account no [protected]

Payment date :9 may 2021

Time of payment : 12:05pm something

Payment proof given below

Dear my gaming id is [protected]

I deposited on my account. After this I made a withdrawal request but its asked Request for Documents.

I send my Both side NID card

I answered all Their question about my account truly.

After that security team asked about relationship of some name, I also told them honestly that what kind of relation among us.

After 3 days they asked my Utility bill, I also sent it.

Then they told me to wait as "Your account is being verified, please wait"

After 2 days they again asked for my Bank Statement. I sent it also.

But till now I can't place bet or withdraw from my account.

I made deposit more than 100000 bdt.

I am worried about security teams attitude.

I was deposite money 2times using amazone pay on 8th may 2022 to "[protected]@upi" but money not reached to the game account

trx IDs are [protected] & [protected]

Money withdrawal problem

1xbet company is a fraud betting site in Bangladesh beacuse of regional payment system. I didn’t get my deposited money in my Player ID: [protected] since 05th April, 2022. Bangladesh Payment gateway has available bKash, nogot, Rocket, Fast bKash, Fast nogot etc. I think all the method are only for collecting money from clients and after collecting money from clients, Authority only instruct to send a mail in a special email address so called Express Service but they didn’t respond at all thus they didn’t respond after months. I deposited via Fast bKash 5000 BDT and Player ID: [protected] wasn’t credited. I provided all the documents as the proof but they didn’t respond me rather live chat section or WhatsApp channel advice me to wait untill email support team respond me. What a disgusting site it is! Once upon a time, they will not credit my money in my gaming account. It is need to solve as soon as possible.

I bet on an accumulator, I took 8 bets and won all of those the status of 7 bets changed to won but 1 bet is not settled yet. I'm complaining the 1xbet team from 2 days but they are not responding proper first they saying that official results are not announced but now they are not replying me, but the results are announced on every sport website.

Logging number [protected]

I have a withdrawal request of Rs. 7188 but I recieved Rs. 7100

Where is my rest ammount Rs. 88?

Please do a action on this matter and give me my full withdrawal ammount. I thought 1xBet is a geniune company but this time I got a very bad experience.

ID : [protected]

Mobile Number : [protected]

I had deposited Rs.10000 on 11th April 2022 through payment gateway 'UPI Fast' to 1xbet merchant partner 'Baroda E Gateway'. But I didn't get the money till now. It has been more than 25 days. I have mailed them with all the details with transaction statement pdf, but still didn't get the money refunded. They first said to wait 14 days. After that when i provided all the details they again said to wait and but nothing happened. Its almost 1 month and they cannot resolve an issue. I have also messaged them in facebook. Never faced such problem for a year but now they are acting as a fraud company.

My 1xbet ID - [protected]

I played a bet on 07/05/2022 Football match between Burnly vs aston villa and i chose the bet 86 to 90 No goal intervel. There is no goal happened on the intervel. But 1xbet marked as lost. In england premier league Official site & Google updates are showing that a goal after 90+1 minute. But its not in 90 Minute. Then how my bet was loss.. Check the screenshots of my bet & Premier league Official website update about the match. Lost the credibility of 1xbet. Very bad. Cheating.