1xBet
Reviews and Complaints

My account id [protected]

Problem with deposit and payment system Nagod..

trxid 7180YSW6

My nagod no [protected]

agent no [protected]

date 08-05-2022

time 12:47am

.amount 2000

Problem with deposit..

Payment system Nagod.

My account id [protected]

trxid 718A9W4N

My nagod no [protected]

agent no [protected]

date 12-05-2022

time 09:35pm

amount 1950

Itry to deposit my in my id through there preferred deposit method in BD via e-wallet, after i send the money, they didnt deposit it in my gaming account.

I thought, maybe theres some technical issues so then i Mail the issue with every required evidence and steps following by there given instruction, to there deposit issue team [protected]@1xbet-team.com

11 days gone but they didn’t give any reply, or solve my problem.

Is there any 1xbet officials who is kind enough to help me out with this issue? It would be Very helpful to me.

I provide all deta below about my id and the transfection.

BDT wallet No(Gaming ID ): [protected]

Transaction ID/ TrxID: 9EB50M91QH

Client phone No: [protected]

Bkash Agent Phone No: [protected]

Time: 10:06 pm Date: 11/5/22

Amount: BDT 1000

My name is Vaivaswat.Account id: [protected]

I have been using 1X Bet for the past 3 years and never faced any difficulty until day before yesterday when I was asked to verify my account and submit documents to securities team. I emailed them my e PAN card but they rejected it by saying that it is not acceptable. As per IT department website e PAN holds the same validity as physical PAN and I have opened bank accounts using it however your securities team rejected it. I then provided them photo of my physical pan card which even though is in bad state but all information is clearly visible which was again rejected by them. To my giving them e PAN card, they accused me of photo shopping which is unacceptable. If they do not know anything about IT regulations then they should not accuse any one of wrongdoing. To be honest all websites have verified my kYC details in a very short time except your website. I am even ready to share my ITR copy, aadhar or bank account statement. I am running out of patience. Never expected Securities team of 1X Bet to be so bad

Assalam oalaikum,

I am a regular user of 1xbet from Bangladesh.

Last 16/05/22 i deposited my 1xbet account amount of 2500 taka by " fast nagad"

Its already 3 days over.

But i haven’t this money yet in my account.

It's very important for me.

& Everytime when I deposited my account it's they not complete the payment at a time.

I don't know why it's happened again & again with me!

Please check it & take necessary action as soon as possible.

Please help me, please.

Thank you.

1xbet id - [protected]

My nagad account number - [protected]

1xbet fast nagad agent number - [protected]

Transaction id - 718FW1FL

Amount - 2500 taka

Date & time - 16/05/22 at 3.18pm

Hello good morning I have a complain about a bet slip that I played and won on the 18/05/2022 but instead 1xbet said I lost were as it can be visible seen that I won the ticket.please I will like the ticket to be reviewed and the money send to my account.the bet slip no is ([protected])

Dear my account id is [protected]

I submitted everything which 1xbet security team asked.

My NID card

My NID card with selfie.

Deposit details.

After that security team answer me" Your data is currently Being verified. You will receive an answer shortly.

But it has 3 days Passed I didn’t get any response.

Even now the didn’t reply my email.

Its really painful for me as an client.

Please help me

ID code is [protected], I recently got a loan, I bet this money on 1xbet, I won fair, but 1xbet blocked my account. and a notarized copy of your passport. When I visit post offices in my country and ask them, they say they cannot send documents to Ukraine because of the war. I want to hang myself because bankers come to my house and ask me to return the debt

Iam deposit amount 15000 first time and second time 5000 not credited my 1xbet id

I nearly invested INR 3,00,000 i lost everything in 1x bet including my college fee i asked them for atleast INR 30k refund i emailed so many times and chat with operator but they are not talking jothing about refund. I am going to commit suicide if 1x bet doesn't provide refund.please provide 30,000 refund now.I am sharimg some of ky transactions.

1x bet gaming id - [protected]

Dear my account id is [protected]

I submitted everything which security team asked but till now i can't use my account. Also security team don’t reply me my email.

Please help me. Also i massage you on Facebook but not get any response.

Please I have a big problem I have asked to withdraw 4000 Egyptian pound from the site but my SIM card monthly limit of transfer was exceeded the money hasn't arrived and the process failed your client in Egypt called me and till me he can't transfer the money due to the monthly limit of transfer exceeded on my SIM card I have called the support on caht and on Arabic eMail for 5 days till now and they didn't take any action about this for now. I am a big client with you and I do large amont of deposit for playing and I love this site but now I'm very impressed due to this process I need the money back to my account so that I can go on playing and withdraw on another SIM card Which not exceed the limit I can't find any explanation for this latency except that your client in Egypt which responsible for transfer money isn't honest man

The process is a withdrawal of 4000 EGP that did not reach me and will not reach the number [protected] because this number was closed to transfers by the telecom company for a whole month

My account number is. id [protected]

I am attaching a screenshot of the account to this email

Deposits and withdrawals are made from electronic wallets, Etisalat Cash wallet, and the complaint is about a withdrawal process, not a deposit, because my number [protected] has exhausted the maximum limit for receiving funds on it, which is specified by the issuing company, Etisalat.

Withdrawal request number is [protected], and I will attach a screenshot of the request with this email

Already my gaming account is linked to this same email I sent you the request from

My Name is MOHAMED ELSHEIKH

The withdrawal process date is 11/5/2022

The withdrawal process time is 1 hour and seven minutes, both of which are attached in a screenshot with this email

Name:mohamed osama mohamed

Nickname: memo

Account number:[protected]

Withdraw request: [protected]

Withdraw time: 2/5/2022 at 7:36 AM

I had a withdraw problem and didn't receive my money since 2/5/2022 i used mobile payment to withdraw my money

(Vodafone cash) by my number +[protected]

My email: [protected]@gmail.com

Recently I made a multi bet with 1xbet with their advance bet feature which they gave me against my unsettle bet.

The amount of bet was 4849 Bangladeshi Taka. I have won all the Match and even 1xbet email me that I have won the bet (already give attachment)

After win they did not give me the paid out of the bet and after 1 days their showing removed at the best slip.

I checked all the terms with advance bet but there are nothing write about that.

Please help me to give my paid out of money

I want my money back

I sent 2 300php to top upy account. I used my bank account to send a total of 600php to their gcash account number. Then i received a notification from the app that my top up was rejected all 2 of them. I contacted all their support but i got no reply from them. This happened to me once a few months back.

I deposit 3000 amount UPI fast baroda e Gateway till now I didn't gate any refund or credit in my game I'd

This second time for me please update my deposit amount 3000

Last time April 1st deposit 2000 to UPI fast galaxy traders also not update

I didn't get any refund please check

My game I'd [protected]

Please slove my problem as soon as possible

I made 4 times withdrawal request in this past 9 days all these times the withdrawal request is denied by operator due to the reason this IPL season there is a server issues, I also contact your customer service through chat session but all those times they said please wait for 7 days it will take upto 7 days,but after one day the requested amount is credited into my 1x account then how many days long to withdrawal my money it is so irritating to me🤦

Dear sir , my gaming id: [protected]

Email address: [protected]@gmail.com

Mobile number: [protected]

1. I have lost my Mobil e phone and i also lost my phone authentication app.

2. I didn't save Google authentication recovery key.

Please sir, disable 2FA and give me the opportunity to login my account. Attachment my national identity card.

I have deposited INR 3000 on 10th APR 2022 through GPAY but not yet reflecting in my 1XBET

I have contacted customer service via chat and email for resolution but not yet get any response.

Have also shared related documents on chat and mail but didn't received any single response.

I called on given phone numbers but not received any reply

Iam transforming the 3000 rupees on 11/05/2022 into 1x bet but iam receiving only 400 rupees only in my account .and iam also consult the support gamil but there is no response.

Hi team,

I made a deposit of rs -25000 through payment gateway 'UPI Fast' to 1xbet merchant partner 'Baroda E Gateway', it’s been more three days now the amount has not been credited to my gaming account

I have sent payment screenshots, Utr Id , bank statement and transaction date and time.

I have also provided all the requested details in the Facebook/Twitter as well

As usual there was no response from mail which I had sent for last few days

Chat operator says your request has been sent to specialists , my question is how many days would specialist take to resolve this issue ? More than three days , still it’s under review

Please don’t make me to wait for more time

Kindly solve this issue by today and deposit to my gaming account - [protected]

Utr Id -[protected]

Bank statement/ screenshots already been shared multiple times

Please solve it as early as possible

Also if any doubts , you can check my previous deposits for last two months

Thanks