1xBet’s earns a 4.5-star rating from 1324 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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Withdraw problem
Dear my account id is [protected]
I submitted everything which 1xbet security team asked.
My NID card
My NID card with selfie.
Deposit details.
After that security team answer me" Your data is currently Being verified. You will receive an answer shortly.
But it has 3 days Passed I didn’t get any response.
Even now the didn’t reply my email.
Its really painful for me as an client.
Please help me
Desired outcome: I want to use my account as usual.
I create my account by one click registration.
My account id is [protected]
I got my user id and password from 1xbet site. I made deposit more than 149000 bdt. Now I tried with my user id and password in the login section its show me wrong password. How strange is this! User id and password is provided by 1xbet website.
Also its impossible to Change the password as i didn’t add any email or phone number.
I also mailed security team security-en@1xbet-team.com
They asked identity card, selfies. I gave them everything.
They told me wait for the replay.
But its 4-5 days they didn’t reply me till now. Even they are ignoring my message now.
I massage on Facebook page massage. Please check sir.
I send Everything on Facebook page massage. Please check it.
Blocking appeal
ID code is [protected], I recently got a loan, I bet this money on 1xbet, I won fair, but 1xbet blocked my account. and a notarized copy of your passport. When I visit post offices in my country and ask them, they say they cannot send documents to Ukraine because of the war. I want to hang myself because bankers come to my house and ask me to return the debt
Is there any news
The complaint has been investigated and resolved to the customer's satisfaction.
Deposit amount not currently adding my 1xbet acc
Iam deposit amount 15000 first time and second time 5000 not credited my 1xbet id
Desired outcome: Not credited my 1xbet account
The complaint has been investigated and resolved to the customer's satisfaction.
About my loss in bets and seeking refund otherwise i wanna commit suicide
I nearly invested INR 3,00,000 i lost everything in 1x bet including my college fee i asked them for atleast INR 30k refund i emailed so many times and chat with operator but they are not talking jothing about refund. I am going to commit suicide if 1x bet doesn't provide refund.please provide 30,000 refund now.I am sharimg some of ky transactions.
1x bet gaming id - [protected]
Desired outcome: Please provide me refund please i beg you
The complaint has been investigated and resolved to the customer's satisfaction.
Security Department ask documents but now they didn’t reply me
Dear my account id is [protected]
I submitted everything which security team asked but till now i can't use my account. Also security team don’t reply me my email.
Please help me. Also i massage you on Facebook but not get any response.
Desired outcome: I want to use my account
The complaint has been investigated and resolved to the customer's satisfaction.
Please team my money hasn't arrived till now since 6 days
Please I have a big problem I have asked to withdraw 4000 Egyptian pound from the site but my SIM card monthly limit of transfer was exceeded the money hasn't arrived and the process failed your client in Egypt called me and till me he can't transfer the money due to the monthly limit of transfer exceeded on my SIM card I have called the support on caht and on Arabic eMail for 5 days till now and they didn't take any action about this for now. I am a big client with you and I do large amont of deposit for playing and I love this site but now I'm very impressed due to this process I need the money back to my account so that I can go on playing and withdraw on another SIM card Which not exceed the limit I can't find any explanation for this latency except that your client in Egypt which responsible for transfer money isn't honest man
The process is a withdrawal of 4000 EGP that did not reach me and will not reach the number [protected] because this number was closed to transfers by the telecom company for a whole month
My account number is. id [protected]
I am attaching a screenshot of the account to this email
Deposits and withdrawals are made from electronic wallets, Etisalat Cash wallet, and the complaint is about a withdrawal process, not a deposit, because my number [protected] has exhausted the maximum limit for receiving funds on it, which is specified by the issuing company, Etisalat.
Withdrawal request number is [protected], and I will attach a screenshot of the request with this email
Already my gaming account is linked to this same email I sent you the request from
My Name is MOHAMED ELSHEIKH
The withdrawal process date is 11/5/2022
The withdrawal process time is 1 hour and seven minutes, both of which are attached in a screenshot with this email
Desired outcome: My money back to my account so I can continue playing and withdraw on another SIM Which not exceed the monthly limit
I have done all of this I emailed processing-ar@1xbet-team.com since 8 days ago and no answer also I emailed the email you spesfied above and also no answer no any action from 1xbet side please review the process iam old client with you and I do alot of deposits I love playing on 1xbet site but iam very impressed with this transfer which not arrived to me since 8 days ago
Withdraw problem
Name:mohamed osama mohamed
Nickname: memo
Account number:[protected]
Withdraw request: [protected]
Withdraw time: 2/5/2022 at 7:36 AM
I had a withdraw problem and didn't receive my money since 2/5/2022 i used mobile payment to withdraw my money
(Vodafone cash) by my number +[protected]
My email: [protected]@gmail.com
Desired outcome: Receive my money
The complaint has been investigated and resolved to the customer's satisfaction.
Do you received your money I have the same problem such as you
Bet Slip [protected]
Recently I made a multi bet with 1xbet with their advance bet feature which they gave me against my unsettle bet.
The amount of bet was 4849 Bangladeshi Taka. I have won all the Match and even 1xbet email me that I have won the bet (already give attachment)
After win they did not give me the paid out of the bet and after 1 days their showing removed at the best slip.
I checked all the terms with advance bet but there are nothing write about that.
Please help me to give my paid out of money
Desired outcome: Please help me to give my paid out of money
The complaint has been investigated and resolved to the customer's satisfaction.
I paid for the top using my bank account sent to their gcash and they rejected both my top ups.
I want my money back
I sent 2 300php to top upy account. I used my bank account to send a total of 600php to their gcash account number. Then i received a notification from the app that my top up was rejected all 2 of them. I contacted all their support but i got no reply from them. This happened to me once a few months back.
Desired outcome: I want my money back
The complaint has been investigated and resolved to the customer's satisfaction.
Deposit amount not credited
I deposit 3000 amount UPI fast baroda e Gateway till now I didn't gate any refund or credit in my game I'd
This second time for me please update my deposit amount 3000
Last time April 1st deposit 2000 to UPI fast galaxy traders also not update
I didn't get any refund please check
My game I'd [protected]
Please slove my problem as soon as possible
The complaint has been investigated and resolved to the customer's satisfaction.
Withdrawal issue
I made 4 times withdrawal request in this past 9 days all these times the withdrawal request is denied by operator due to the reason this IPL season there is a server issues, I also contact your customer service through chat session but all those times they said please wait for 7 days it will take upto 7 days,but after one day the requested amount is credited into my 1x account then how many days long to withdrawal my money it is so irritating to me🤦
The complaint has been investigated and resolved to the customer's satisfaction.
Google two factor authentication
Dear sir , my gaming id: [protected]
Email address: [protected]@gmail.com
Mobile number: [protected]
1. I have lost my Mobil e phone and i also lost my phone authentication app.
2. I didn't save Google authentication recovery key.
Please sir, disable 2FA and give me the opportunity to login my account. Attachment my national identity card.
The complaint has been investigated and resolved to the customer's satisfaction.
Money Deducted from bank account but not getting reflected in 1xbet
I have deposited INR 3000 on 10th APR 2022 through GPAY but not yet reflecting in my 1XBET
I have contacted customer service via chat and email for resolution but not yet get any response.
Have also shared related documents on chat and mail but didn't received any single response.
I called on given phone numbers but not received any reply
Desired outcome: Request you to kindly show the deposited money in my account - 413250389Name - Suraj Sawant
The complaint has been investigated and resolved to the customer's satisfaction.
Transfer related
Iam transforming the 3000 rupees on 11/05/2022 into 1x bet but iam receiving only 400 rupees only in my account .and iam also consult the support gamil but there is no response.
Desired outcome: Please refund the amount as soon as possible
The complaint has been investigated and resolved to the customer's satisfaction.
Deposit not yet credited - kindly take this as priority
Hi team,
I made a deposit of rs -25000 through payment gateway 'UPI Fast' to 1xbet merchant partner 'Baroda E Gateway', it’s been more three days now the amount has not been credited to my gaming account
I have sent payment screenshots, Utr Id , bank statement and transaction date and time.
I have also provided all the requested details in the Facebook/Twitter as well
As usual there was no response from mail which I had sent for last few days
Chat operator says your request has been sent to specialists , my question is how many days would specialist take to resolve this issue ? More than three days , still it’s under review
Please don’t make me to wait for more time
Kindly solve this issue by today and deposit to my gaming account - [protected]
Utr Id -[protected]
Bank statement/ screenshots already been shared multiple times
Please solve it as early as possible
Also if any doubts , you can check my previous deposits for last two months
Thanks
Desired outcome: It’s under review as per 1xbet official
1xBet support, Please read my full description about the problem , I have already mentioned that all proofs/screenshots/ bank statement , time , date have been provided in Facebook
Again why you are asking it ?
Please deposit the money right away without any more delays
I have already shared all the details to Facebook , please check and deposit my money as early as possible
Don’t make further delays and don’t say excuses
This complaint has been resolved automatically due to user's inactivity.
1xbet
1×bet application I have deposited 2500 from phone pe app but not credited my 1×bet account
The complaint has been investigated and resolved to the customer's satisfaction.
Deposit problem
On 05-05-2022 and on 06-05-2022 I deposited Rs. 1000 and Rs. 400 in my gaming account. Amont has been debited from my bank account but I didn't received any amount in gaming account neither got refund in my bank account.
As per the rules if anyone doesn't receive their money within 3 hours he/she should write an email to their site. I write an email to them and I attached the proff of transactions from my bank account.
Then after 6,7 hours I received a call form them and I person asked me about that email I told him all thing that happened with me about deposit problem. And I asked him when I will get my money back or in my game he said within 4,5 hours. But today after 5 days I didn't received any amount or refund from their company. I tried to call that person back but he blocked my number and made his phone switch off.
I don't know how government gave them license or approved them in our country.
I hope my this complaint will reaches to 1xbet's ears and they will take some kind of action regarding my deposit.
The complaint has been investigated and resolved to the customer's satisfaction.
deposit amount not added to 1xbet account
I have not received deposit amount in 1xbet wallet. One day and 4 our complete to payment amount but till now I am not added deposit in wallet. Please check my account and solve my problem
Account no [protected]
Payment date :9 may 2021
Time of payment : 12:05pm something
Payment proof given below
Desired outcome: #1xbet #1xbetindia
The complaint has been investigated and resolved to the customer's satisfaction.
Request for Documents
Dear my gaming id is [protected]
I deposited on my account. After this I made a withdrawal request but its asked Request for Documents.
I send my Both side NID card
I answered all Their question about my account truly.
After that security team asked about relationship of some name, I also told them honestly that what kind of relation among us.
After 3 days they asked my Utility bill, I also sent it.
Then they told me to wait as "Your account is being verified, please wait"
After 2 days they again asked for my Bank Statement. I sent it also.
But till now I can't place bet or withdraw from my account.
I made deposit more than 100000 bdt.
I am worried about security teams attitude.
Desired outcome: I want to use and withdraw my funds
I massage there but no one answer me
This complaint has been resolved automatically due to user's inactivity.
Deposit problem
I was deposite money 2times using amazone pay on 8th may 2022 to "[protected]@upi" but money not reached to the game account
trx IDs are [protected] & [protected]
The complaint has been investigated and resolved to the customer's satisfaction.
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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