Airtel’s earns a 2.5-star rating from 1313 reviews, showing that the majority of subscribers are somewhat satisfied with service.
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friends chat activated without consent
Airtel is truly becoming a thief.
On 26 Dec I received a message stating Airtel Friends chat is activated on my number. Rs 30/month is also charged from my balance.
It also stated that to cancel subscription call 543216. I called this number (which is not toll free. you are charged for calling on this number.) but was unable to find how to unsubscribe.
Then I called 121 and the customer care told me that I subscribed to this service by calling 543216. That idiot did not understand that I called 543216 in because I wanted to unsubscribe as the service was activated without my request.
Also they are unwilling to return my Rs 30.
I hope TRAI takes notice of such malpractices of Airtel. What a thief company.
The complaint has been investigated and resolved to the customer’s satisfaction.
message from 54321
From last two months, I have received 4 messages like
-"thank you for downloading indo pak cricket 2017 from airtel. You have been charged rs. 99. " (12 th december 2017)
-"thank you for downloading jump free running from airtel. You have been charged rs. 99. " (20 th december 2017)
-"thank you for usuing subwapactress30 subscription service from airtel. You have been charged rs. 30. " (24 th december 2017)
-"thank you for downloading rotatelt from airtel. You have been charged rs. 99. " (25 th december 2017)
Regarding this I talked to customer service, but they didn't give a positive response. Why I will pay as I haven't downloaded anything as mentioned in the above messages. Please airtel rectify this problem or I will simply quit this number.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi,
I took Airtel corporate connection but my outgoing has been barred since 8 days due to my home address not getting verified. i lodged this complaint with the executive and it has been more than 10 days that nobody came for verification. the executive from whom I took the connection is Sheshadri (mob: [protected]). I was asked that I should drop a mail and my reverification will be done. I was told daily that the executive for reverification will come tomorrow. i mentioned the time when I can be available at home but nobody ever came. Nothing happened for 10 days, nobody came for the reverification and now my incoming is also barred. I have tried talikng to this man but he doen't take my call now and my number is inactivated. i have atteched the mails that I repeatedly sent and recieved no response.
dear sir i want to in form u that a few days ago ur costomer care execuative called me told me about some postpaid plans i liked the plan and told her to send a field executive to collect my documents and money he came and collected all the documents on 1652008 and told me that i ll get the conection in 24 hrs but till now i ve not got the connection and more over when i call them they disconect the phone.sir r u making us fool by all this if this is the condition then i ll ve to quit airtel and take some other conection more over i ll also log a fake case in the near by police station regarding my money.so sir mya u be kind enough to look into the matter.
the number from which ur coustomer care executive gave a call is--[protected].
my number-[protected].
i am 4m bangolore.
I am not able to connect to airtel network
My number is [protected]
antivirus
sir iam a airtel broadband and my airtel antivirus is delete some how tell me how to get it online vipin dutt 808/b sector 33b chandigarh
plz mail me
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear sir/madam,
I am from Hubli karnataka and my contact num=[protected]
and i am loddging complaint against your service
I am having shop in vidyanagar hubli cyber cafe i wanted to disconnect my plan as my business was changing i dint needed unlimited plan
so i went to Airtel office in Koppikar road hubli.There they gave helpline num to change the tariff it wasnt toll free i call to that num they gave another number which was not toll free and they wasted the time for processing on dec 22nd 2009 i call they said they will change the plan within 48 hours but again we got the same bill of unlimited and again i called the num they gave another number the procedure continued we wasted our money like this in callin and they said from next month your plan will change i am asking why the operators in airtel office don correctly give instructions nor they support i hav said i will never pay your last month bill till you come and ask about us and even said to cancel the plan
Thanking you
distributor complain
sir it is me virender verma from verma communication, nehru market, west sagarpur, new delhi 110046 i want to complain about airtel distributor. i want to complain about sales boy inder who used to come in the market sir here lot of shop keeper wants to complain about dev traders airtel dealer palam i here with mentioned few shopkeeper name and phone no...
Read full review of Airtel and 12 commentsfriend's chat service
I m totally frustate coz of airtel services.
I m unsubscribe two time friend chat serice but customer care told me that I m not unsubscribe this service also told me that ur service is renewed.
Due to this problerm I m bear lot of amount.
Pls. Help us to clear this issue asap.
Thanks pankaj [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
document submitted to airtel agent not submitted to airtel office - customer service is not talking complaints
Airtel is a lousy service provider. They make money just by selling the prepaid sim card to the agents. The agents are incharge of collecting document. Once the service provider gets the signal they will not request any detail with the agent rather they will disconnect ur outgoing services.
They call them self no 1 cellphone company in india
I think and request all not to bur airtel better service for little more money with vodaphone
The complaint has been investigated and resolved to the customer’s satisfaction.
coin box is not working
Reference : LCS number 01 dated 30/10/2009 through Thilak enterprises
LCS number 36 dated 24/11/2009 through Thilak enterprises
I am running a Xerox shop near ambattur railway station peak area. I bought a coin box(AIRTEL) on 27/11/2009. But it has been deactivated within a couple of days ie. (30/11/2009). I approached Thilak enterprises who sold the coin box to me. They gave me AIRTEL TSM Mr.Ramesh & Mr.subbhu number for clarifications ([protected], [protected])respectively. When I called them their respond’s are not satisfied to my queries and then I called customer care the too do the so. As they said non-submission of proof. I feel very sad to say that AIRTEL NETWORK is very worst in customer service. So I request your pardon to please to make necessary action’s on them & make arrangement to my query.
Thank you
NOTE: WHAT IS THE ROLE OF TSM?
The complaint has been investigated and resolved to the customer's satisfaction.
Dear sir I am D. Adaikalasamy, residence at Karaikal. My Airtel coin box not working for 6 months, why because I am working in abart so, please to activate my airtel coin connection
Note
1. Sim No: [protected]
2. Mobile No. [protected]
3. IMEI No. [protected]
4. Cos No. 4760
Dear sir I am D. Adaikalasamy, residence at Karaikal. My Airtel coin box not working for 6 months, why because I am working in apart so, please to activity my airtel coin connection
Note
1. Sim No: [protected]
2. Mobile No. [protected]
3. IMEI No. [protected]
4. Cos No. 4760
sir, i have airtel coin box (old), now it is not working. the dealer says that the sim in box is now out of date ( closed ) . what should i do for this loss. i puchased the box with 5000 rs . ( in about 2010) the dealer says that the number is sold to any other person.
tara pandya. village thakarda, district dungarpur.(raj)
Counbox not working properly since six month @ No. [protected]
Dear Mr. Tagor,
This is with reference to your post dated 09 October 2014.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
I am having airtel coin box. The number is [protected]. The box was kept
ideal for the past 6 months without use due to my ill health. Now I want
to put in use. Please do the needful
I am having airtel coin box. The number is [protected]. The box was kept ideal for the past 6 months without use due to my ill health. Now I want to put in use. Please do the needful.
coin box information
i am mr Appayya r kumbar from shirguppi belgaum district an i have one Air-tel coin box connection but now its Beetel modem was not working properly an sim is damaged an i dont know this sim number so what can i doo now to star the airtel coinbox
Appayya R Kumbar
A/P Shirguppi tAL ATHANI
dIST:- BELGAUM
Phone [protected]
Mob [protected]
e recharege failure
I am based on kerala my mobile number is [protected]
I received a sms from airtel that if I charge 250 I would get rs 300 tt. Since I was in roaming I asked a dealer from kollam to e charge for rupees 250 I received the following message recharge success ful on 15.12.2009 at 1.00 pm talktime rs. 0.10. Mrp rs 250. Transid [protected]. Dial *121# and get instant help was the message what should I do to get back the original talk time amount thanks
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Customer,
I would like to inform you that your concern listed on 16th December, 2009 has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Rakesh kumar
Airtel Customer Service Team
no proper service from the executives and managers
Hello,
I have applied for the broadband and telephone connection through one of the dsa from jayanagar, on 12th nov 2009, as per there commitment they informed it wil take 1 week to install the broadband and fixed line connection, and after almost 8 days later they informed that broadband connection cannot be given... This issue was carried further and it was raised to higher authority, the manager names are ms. Suhana, mr. Satish sanghia, none of the people responded as per the executive, information no managers took the initiative and sorted the issue, other executive from bommanahalli branch came and informed that they will get the connection and committed that it will be done in 4-5 working days. The executive name is durrai murugan and his manager name is mr. Suresh they have taken cheque from me and not responding me, and later on the executive name by mr. Prashanth r channel manager-sales came with new plan as pri-ilp connection and informed that it will take 21 days for ilp connection, where as pri connection will be done within 1 week and I also spoke with the manager of prashanth he name is ms. Suhana, even she gave me the same commitment of one week, but still there is no response, I have paid amount of 15000 through cheque, this people do not respond me, whenever I call they inform me that they will get back to me and find no response I had applied for this connection on 4th of dec 2009. They informed me that the connection will happen today but no response, the executive do not receive my call and the manager's no is busy always, they do not have courtesy to call back and find what's the issue, I onece again hereby humbally request to take action on this people who give wrong commitments for the customers. I am facing lots of problem and huge losses because of this wrong commitment.
The complaint has been investigated and resolved to the customer’s satisfaction.
prepaid balance not received
I have recharged my prepaid card with rs. 555/-on dated 28/11/09 on [protected] but till today we have not received the balance. I have registered a lot of complaint in customer care but no action has been taken so far I did not understand when we receive my balance
U can can note my a/c status and plz give me the balance.
I hope that u will reply later and take necessary action against my complaint
I shall be thankful for your cooperation
Herry gulati
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Customer,
I would like to inform you that your concern listed on 10th December, 2009 has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Rakesh kumar
Airtel Customer Service Team
postpaid card surrendering
I want to surrender my two mobile numbers since I had to leave the country urgently on a Sunday when Airtell offices were closed. The executive on phone enquiry informed that you can write a letter and surrender the numbers. My daughter tried to do it by handing over the letters at their service outlets but they refused to accept the letter.
How do I stop these two numbers being charged to me. Is there any other way of surrending the numbers ?
My tel nos are
[protected]
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
complaint for cheating the customers
Dear Sir,
I Deepak B. Suthar, one of your customer having mobile no: [protected](Prepaid). I want to launch a complaint for against your dealer.
I have received a call around 3months back from Miss Riya from malad office to convert my scheme from prepaid to postpaid of PLAN 199 & she has given me proposal of 30paise airtel to airtel & around 50 paise other network & she has demanded Rs. 300 for the same which I agreed to pay & I have paid the same on the next day & my documents for the same. But after a few days I come to know that this scheme was actually not available in the market, & Ria just fooling me just to capture the customer.
I am doing followup on the same & I m frustrated in this follow up. In this also I have already spent around Rs. 400 or so approximately & I have wasted my time in doing so.
After few days Mr. Raj called up & he gaves me the confirmation for activation of scheme. But now he is neither giving me any response to my phone nor he is cancelling that proposal & not refunding the same amount.
Following are the Persons which has cheated me & wasted my time as well as money.
Miss Ria : [protected], [protected], [protected]
Mr. Karan : [protected]
Mr. Raj : [protected]
Miss Priya : [protected]
Please note that now all this above mentioned numbers are switched off .Please take a strict action against these people & refund my amount & give me the credit against the amount & time I have wasted in doing the follow up since three months.I m not only the customer, there are many more which I had seen in your borivali office for the same matter.
Please take up the matter on uegent basis as it affects the overall market of airtel in this time. I will wait for your reply & I hope this matters ends at this stage & I need not go to media or customer support for filing a case against the airtel department.
Awaiting for your reply.
Deepak Suthar
M: [protected]
Email: [protected]@gmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
anonymous
My wife is a prepaid Airtel subscriber and now days she is getting anonymous calls from different numbers. Out of which, one number is from Airtel only. [protected] is the caller’s number and I think, the caller is a student. Can you check this number and block his all out going calls? Can you locate the caller? If yes, please does it fast? Now, time being my wife is switched off her mobile. Once I get a green signal from you, the number will be activated. Otherwise I don’t have any other way than moving to some other service provider.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am Getting continuous anonymous calls form this no. +[protected] to my Air-tel No.[protected]. I am attending the Phone no is speaking no sound is hearing only.
I am Getting continuous anonymous calls form this no. +[protected] to my Airtel No.[protected]. I am attending the Phone no is speaking no sound is hearing only.
I have lost my number.. please lock it [protected]
fraud: sharing customer data and calling information to un-authorized person
Hi,
I'm Abdul Rahman Mohammad, Airtel mobile post paid customer since 1.8 Yrs.
I'm the victim of Airtel Fraud and lost almost everything except life.
This is because,
Aitel is not at all bother about the customer security.
Customer data and his calling information can very very easily shared to any body at any time by the airtel staff for the sake of some bribe.
The most IMP thing:
AIRTEL STAFF CAN SHARE CUSTOMER INFO TO ANY BODY AND THERE IS NO TRACE MECHANISM AT AIRTEL TO FIND WHO SHARED CUSTOMER INFO THE UN-AUTHORIZED PERSON.
My Case:
My Contact details and My billing Address and My Calling Numbers and Call timings ...etc all together with Itemized bill information is shared to other person without my knowledge.
I always receive my monthly itemized bill though mail and I got same for the month July.
But Another (original bill) copy of the same bill is issued to other person without my knowledge.
It is not like he stolen my login and password. As I didn't shared with any body.
The other person knows only my number and got my itemized bill printout in his hand.
I shocked...! .
I Called Airtel customer care 121, found an irresponsible answer.
The answer is, we don't know how the information shared, may be you shared the password and other than this it is not possible.
How can I make them understand that I didn't shared the password as I too didn't remember or keep it, I will get new password every time I login and delete the password sms.
He also told strongly that there is no way to trace who login to which number from their staff.
The other person proudly boasting and shouting he have such links with airtel that he can grab any body's information at any time if he is an Airtel customer.
What a great challenge towards poor Airtel security...!
The only chance is he (the other person) moves very very close with Airtel staff. Im confident that the Airtel staff missused their logins.They got my information through their logins as they authorized and shared it to the other person.
Bad luck is Airtel does not have any tracing mechanism to their staff logins. So They can very easily share any information to any body.
My Num: [protected].
Bill no: [protected]
Relation ship Num # 104-[protected]
Bill date: 09-07-2009
Bill Period : 08-jun-2009 to 07-July-2009.
Any how I decided to give off to Airtel, and In life never ever use poor secure Airtel products.
Please at least try to trace out and take appropriate action against the staff who shared the information, at least if you cannot secure the information.
Thanks&Regards,
Abdul Rahman Mohammad.
The complaint has been investigated and resolved to the customer’s satisfaction.
data deleted
My etop sim data had been deleted due to which it is allowing only emergency call and when a call is being made by other phone the answer comes that this number does not exists .Though I complained to the sim provider Mr.Virendra having mobile number9935208276 till now no action has been taken every time he keeps on giving excuses, though I had provided Mr.Virendra with the ID proof at the time of purchasing the etop sim, it seems as if neither the company nor the supplier is interested in solving my problem.My Airtel mobile number is [protected].
Thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
mera sim kho gaya hai jisako koi use kar raha hai mai usako band karawana chahata hoo plese use sim ko band kar diya jay mobile no.[protected]
subwap model 30 subscription
Hi,
I am really disgusted with the messages i am receiving from 54321, 561234, [protected], [protected]...I had been charged numerous times for some downloads in multiples of Rs.150, Rs.99 & Rs. 30 by this numbers. When i complained it to Airtel, Customer care hardly came up with any solution . Who's is going to give me a solution. On this messages I was also given a link http://gclub.in .
It will be great if somebody deactivate this service . Airtel seems to have no solution.
The complaint has been investigated and resolved to the customer’s satisfaction.
imei number
Imei number
I am currently working in the united arab emirates and i am still using my airtel connection. . I keep receiving messages from airtel that my imei number is not valid. . .
I am using a brand new samsung sgh - d880 dual sim card support phone so that i can use my airtel roaming as well as the local connection here. . My imei number is [protected] / 6 and [protected] / 5 (Since it supports 2 sim cards) . . I have confirmed the imei to be 100% valid. .
Then why is it that i keep receiving the sms that i'll be barred and deactivated. . I am one airtel customer who is recharging constantly to get the service even in uae. I
Regards
The complaint has been investigated and resolved to the customer's satisfaction.
I have used many calling cards, but I have never came across as useless calling card like that of airtel. The call gets dropped every now and then.
Moreover, for getting my account activated, I had to call their customer service and after endless number of calls, came across a guy who said to call later as their system was down. You can easily judge the performance of their calling card if you try to visit their site which is down or tortoise slow most of the times.
Please go for reliance, its a more than 100% better bet and a value for money.
broadband and landline number 044-[protected] internet connection not working more than a month and please activate the internet immediatly P.PRABHUDOSS PH-[protected] EMAIL prabhudoss1966@gmail.com
sir i want to register a complain against a number +[protected], as it is saying they are calling from Bharti Air-tel, and they have my call recordings with a contact no. [protected], who didn't paid his bill, they are saying i had approx 20 calls daily with this no.sir I have no contact with that no. since Feb 2017.please help me in this regard, if he didn't paid his bill, then why should i am being tortured.how can they take action against me.and please sent me my call details with this no.
Please Reply Soon
Thanks
dear sir/mam,
plz check the number [protected], this number not working last month. i complaint for 198 and 121, [protected] but custmare care no response for my probleam...?
custmarecare not solve my problam and disconect the call..
sir plz unbarr the number [protected]...
sir i wait for your reply..
thanx.
narinder sharma
Sub :- Airtel Sim Card Registration failed [protected] Prepaid (DELHI) Gandhi Nagar
Dear Sir,
My airtel sim had lifetime validity. In May it just stopped working and the mobile status shown SIM CARD REGISTERATION FAILED.
It is my permanent no. for the last 7 years. All my contacts are on it.
I visited the airtel customer care office, Gandhi nagar, Delhi, they were told to call 999 from their help desk phone and there receiver told me that my mobile number has been deleted from their list and they cannot activate the no. as it is not used for long. But this no. has been allotted to someone else. How can you issue this phone no. to someone else I am a permanent user of yours.
What of the loss I had incurred as all my clients have that no?
Now a day’s airtel has introduced a new way of earning money. Once it sells a sim card to any customer with one to two year validity and within one month it takes back the no. and the sim card shows the message SIM CARD REGISTRATION FAILED. And after six months the same no. is again available for sale. Is this not a fraud to the customer? And when asked with customer care the same problem they say that nothing can be done. So, by which rule Airtel is selling the same no. to different customers within a span of one year when the no. is sold to one customer for one or two year?
Sir It is highly requested please allot my existing no. to me……
I will be highly obliged to you for this act of kindness and thanking you in anticipation…..
Thanking You.
Yours truly
Govil Surana
Ph :- [protected]
1. I have written several emails , visited their customer care centres received back their confirmations and assurances but still the problem continues. Its that i am getting billing with my Ex staff name along with my company name. I Have requested them to delete my ex staff name as the cell connection is in companies name, co. is paying the bill and we dont want any individual name on each bill and that also of my ex staff. I have three mobile connections.
2.There were very weak signals in my office area. Altogether we had taken 9 connections at one time.i.e.[protected]/63/64/65/66/67/68/69. They promised us with good signal receivers which they did so but recently from last nearly 2 months we are again facing signal problem. We have to rush out from our office to have clear conversation. Or many times we have to disconnect the call coming and dial from land line to the person. We have complained several times, faxed them a complain letter also but all efforts seems to going in drain.They dont believe in good service it seems.
For last 4 wks or so a person is complaining of receiving one SMS (early in the morning) daily on his mobile -- neither the other person knows me nor I know him! The other person receives SMS daily at 6am, even if my mobile is switched off overnight.
This is happening even when I am not sending any SMS to any person at all.
I requested Airtel to correct this issue: after several calls to their call center I was able to register my complaint. Then they started strange tricks to solve the problem - like changing SMS center numbers (in my phone), chaging the equipment etc. Nothing worked and the other party continued to receive SMS.
I escalated the problem up to appellate of Airtel, but of no avail. After passing a lot of time, now they say that first get FIR registered and then Airtel will proceed to check what is happening in THEIR network.
This is extremely disappointing to see their carelessness, delayed response and ignorance.
I think now I will have to change my number!
dear sir
Good evening sir/mam i am 3-4 year old Airtel Broadband Customer i cant afford more than airtel bill amount 600/-per month as plan comitted 499/- without service tax by airtel company but recently billing amount above 600/- however a few landline call was made but not always, but agreed call charged from Landline otherwisw connection will be disconnected please take special approvel for that my mob -[protected] & Landline-[protected]
hi
I am Rajiv Kumar R/O 96 New Dashmesh Nagar Jalandhar Punjab. I connected airtel landline and internet connection in january, 2017. my no. is [protected]. In june 2017 i requested to airtel t disconnect my phone because i have to go abroad for six months but someone from customer care suggested me not to dsconnec it and change it in voice plan which was 180 per months. In october 2017 they changed my plan 349 per months without intimating me. On 5th March 2017 i came back from australia and called to airtel for internet connection on the same number and asked for why they changed my plan . Afte this they said to me to give Rs.200 refund in next bill and give me the date 15 March 2017 at 11:40 to continue my intenet connection. On 15/3/2017 i got a call from Mr. Raj Kumar Sharma, sr. officer sales mob no. [protected], that they need any id of me and i said to him to come home and take it. In the evening he told me about a new bundle plan and said that connection will available next day and disconnect my previous plan. I agreed but after three days he was unable to provide me new connection and i called to customer care to cancel my order (CEF No.657024) and as well as to disconnect my prevoius no.[protected]( ref no. 1399764). On the same day at 9:15pm he came and provided me a new connection on my mother smt Krishna Devi's name ([protected]). From then I requested several times to disconnect the previous no. [protected] but there is no response from your company. the cutomer care attend my call and give me everytime a new ref no and say to me within seven days your connection will be disconnected but situation is still same. I am getting bills without giving me refund of Rs.200. Ref nos. are [protected], 1457335 and on 07/05/2017 miss Aarti attended my call and she gave me another ref no. [protected] and dissconnected the phone without listen to me fully. Now I want to dissconnect my both nos. and [protected] and [protected]. IFf these nos. will not disconnected within seven days then i'll go to consumer court.
Hi,
As i've mentioned in my previous 6 mails starting from 24-dec-2017, & i've not got the answer for the following questions yet:-
1) please produce the call log or mail where i've asked airtel to resume the connection on 06-aug-2017.
2) when I requested to get it the connection disconnected permanently then why my number was temporary disconnected on 03-august-2017 & not permanently disconnected ? The 'attached' mail confirmation from airtel never said its going to get disconnected temporarily!
Airtel failed to communicate to me that the service is resumed..
3) why it was resumed on 06-august-2017 ?
I've also mentioned, in past airtel charged me twice for several months thrice before accepting & returning it.. I am sure, it the complete failure of airtel's various department to interact & communicate among them self or its a new means to extract money from customer..
Since i've produced all the evidences & wrote some 6-8 mail from 24-dec-12, till date no concrete answer came from airtel. It seems airtel does not want to investigate its own failure & simply shooting mails. I'll not pay any thing to airtel & have decided to move this matter to consumer court.
As a preventive measure, I will spread the awareness among my company & friends to be aware about the airtel fraud..
— regards,
best dth
Dear new buyers of dth,
Airtel is one of the best dth we were looking for long time. Its has fun, clarity and good customer service
Clarity:-
The clarity of airtel is one of the best when compared to all the dth at present in india.
Pixelation is very less when compared to all dth
Audio quality is awesome, none of the dth can provide the audio quality as airtel. You can connect it to audio system and enjoy the good digital sound.
Cost:- the cost of packages is little costlier but we have to compramise with the quality. Now there are lots of topups available. Especially for sports lover max sports top up for 99rs excellent top up which contains all sports channel like espn, star, zee, ten, neo cricket, star cricket, neo sports. So you can choose regional pack and choose sports pack which becomes cheaper.
Customer care:- its is one of the best customer I have ever seen. They r well equiped and they r well trained about dth, and they are update of all packages. The customer care as good as airtel mobile. If you are a airtel customer then its toll free to contact them. Sending sms to add channels, topup, to know your balance and order your movie are absolutly toll free. Where as other dth you need to pay 3rs/sms.
Interactive services are also better and good. Especially widgets which appear on the side of the tv screen enables you to update with latest stock news, flash news, cricket news and temperature in your city.
Especially isports airtel has signed with sports gaint espn so well will interactive sports for all cricket icc tounaments.
Epg of airtel is good, they are updated very quick and are fast.
Signal strength is good. Airtel digital tv performance during rain is far better when compared to all the dth in indian market.
So dont have doubt whether to buy airtel digital tv or not
Its no question digital tv will rule dth in 2010 like they reached 1billion in mobile service
The complaint has been investigated and resolved to the customer’s satisfaction.
reg: reimbursement of excess amount deducted from credit card towards post paid connection
Dear sir / madam,
I had a post paid connection with airtel number [protected] for which I had given standing instructions for payments through my hdfc bank credit card no. Ends with... 8207. As I lost my cell phone, I surrendered the above number to airtel office at mathikere, hmt main road, bangalore, on 17th july 2008, by paying rs.320 / - which was due as on date. Since then I had been receiving the bill statements which were showing due payments. When I approached airtel office where I surrendered the number, they told they will look in to the matter and asked me to ignore the bill statements as it is settled in advance; but I was shocked to know that the bill payments have been made from my credit card for extra 4 months after surrendering the sim card. Immediately I approached my banker and cancelled the standing instructions given for the above said number.
I have been asking for the reimbursement of the excess amount (Rs.1300 / - apprx) which was credited to airtel from my credit card, but airtel authorities are not responding properly instead they are giving flying answers. I have produced all documentary proofs (Acknowledgment for surrendering the no. , credit card statements etc. ) to airtel office at mathikere but nobody has taken any action on this. I asked airtel to check the credits pertaining to the above no. After the date of surrendering the no. Whereas, from last 1 year they are telling they have not yet reconciled the account. I really wonder how a reputed company like airtel can not maintain a simple account of customers! Even after one year they have failed to give a proper reply to my request. I am working for a reputed company in bangalore as a finance manager where more than 500 employees are using airtel corporate connection. Now I am afraid to continue the service with your company on experiencing such a bad service!
I request the concerned authorities to check and rectify the error in account and reimburse the excess amount at the earliest. Your earlier action in this regard may highly appreciated.
The complaint has been investigated and resolved to the customer's satisfaction.
I am from jorhat assam and my airtel postpaid mobile number is [protected]. I'm facing a problem from august 2008 which is ABSOLUTELY UNACCEPTABLE. I cannot access overseas calls particularly from USA. The irony is that i can receive the same calls on my BSNL LANDLINE...
clearly airtel is about to hit the rockbottom, a downward spiral... a landline superior to wireless AMAZING!
I got call from [protected], [protected], [protected] in different time before getting airtel post paid card and he got Rs 600 and gave one New SIM. I gave needed id proof. After getting, he said, I will activate with in 3 or 4 days. Now almost 8 days over. He not responding to any of the call. I am very much angry on him and with airtel. If I get him, surly I will beat like anything. I want my number [protected] new post paid number which he gave to me get activated immediately. Otherwise surly will face problem.
I have been getting wired promotional messages from airtel for more than 50 days. For which i've requested them repeatedly to stop any kind of promotional messages. the call center executive said that your request will be processed in 45 days, but even after completing more than 50 days, I am getting these messages even more frequently. They are so disturbing and and now started creating stress. I'm aware that TRAI Ombudsman give 45 days time to stop these messages. Please guide ...
I am facing the problem of call drop and network connectivity at my home from December 2008. I have put the complaints various times at 121 customer care no. but every time CCE were listening the complete problem but on the basis of their feedback, no one bothered to respond.
I am really fed up with this issue and looking for the solution immediately, because my business is also affecting because of this.
Hi I have Taken New Airtel Post paid connection in Mumbai and i am not using it because it is deactivated. Could you please cancel the Post paid connection as i am not using it. Mobile number: [protected]
my number is [protected].I have cleared all my outstanding.please deactivate this number as I have moved to other state.I have a deposit of 6500/- with airtel.refund it at earliest.Janaki
I have bought a post paid connection of Airtel (299 india home plan) which was supposed to start within 24 hrs, and not started since 72 hrs.
Never thought that customer service could be so poor!
Namaste (vetriventhan),
This is with reference to your post dated 06 Dec. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.presence@in.airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste(vetriventhan),
This is with reference to your post dated 06 December 2013.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
hi i am neeraj kumar mishra
my sim no is hear :- [protected]
plz lock my sim
infometion
sim onar name :- tribhuwan nath mishra
add :- word no:- 20
286-k sangram colony satna (mp.p.)
relocating dth connection
i like to transfer my DTH connection from banglore to pondicherry, for this, on 08-11-09(Sunday) i requested for transfer by calling airtel customer care. They asked me to recharge my account, i recharged for 500 Rs.
They said it will be done by 3 PM [protected]). But till today(15-11-09) nobody has come. No steps have been taken.
In this one week i called for 4 times, everytime they are saying the same thing "will be done today"
Customer ID- [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
I have similar compliant - but this time directly with Airtel DTH.
I had booked connection online on 20/11/09 for delivery and installation on 21/11/09 (in Mumbai, western suburbs).
This is no call, no delivery and obviously no one has turned up for any installation. I made three calls to their call centre on 21/11/09, every time being asked to wait for "some more time", which has no real definition of time! On asking for cancellation, the call centre rep turns into a blackmailer, saying "your amount of Rs. 1, 750 is not refundable" It seems that this is a standard company policy of first committing a date / time and taking money, and then poor consumer has to wait as the amount is not refundable. Maybe their justification is - What is a delay of few days! And, what is the problem in the consumer having to cancel all other engagements and remain stuck at home, waiting for the promised visit of an Airtel engineer!
My Tata Sky connection in living room is working fine, there was no such problem. Now that I compare them with Airtel, their service is heavenly!
Roopam Narayan
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Hi,
This is Pratik. Same thing has happened with me twice. Customer service does not respond to our calls. Sometimes we do not even get connected.
Daily i receive 'friends chat' msg from 543216 perhaps couple of times. And one morning i see a message stating that the service is activated and Rs. 30 is deducted from this.
Earnestly, Airtel is doing very unethical and unfair business practise. A Regulator needs to take a note of this..
Pratik
[protected]
indianfuel@gmail.com