Airtel’s earns a 2.5-star rating from 1313 reviews, showing that the majority of subscribers are somewhat satisfied with service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
worst network coverage in hyderabad!
I am using airtel since 8years... till last year it was too good in everything... but this year its network is become worst... and the calls are getting disconnected in between the talk... and some times network is getting shoot up n down like a music visual display...
I think they should just close the company if they doesn't work on it...
very poor service!
AIRTEL 121 Customer service:
This is totally useless service. Speaking to customer care is easily unavailable option. To speak to customer care executive we need to play circus of all numbers. Why like this? Can't Airtel add this service 9 Speak to customer care executive in main menu.
The customer care number of Airtel 121 is of no use. To speak to a customer care executive we have to wait for 5-10 minutes & even after waiting for such a long time there is no guarantee that we get the line.
can some body look in to this issue & resolve it at the earliest.
pemants not recev to airtel center it is my bill to send airtel so plizzz help ser (Arbindra)
my no. [protected] is per 3G activate hai lekin 3G speed nhi mil raha hai plz...ise jald se jald thik kr de plzzzzz my help to airtel customer care...
i want to start internet services on my no [protected] . but costumer care srevice exacutives and sms option are not responding properly
my a/c no:[protected] right now iam useing 699plan alfa 3g i am not satisfied with this. kindly arrange for unlimited plan for Rs.699 with 512 mb speed.otherwise pls disconnect the connection.
costumer service employ not reply proper i face this problem many time
MOB. NO.[protected] Many time on my no. start plan of aamir khan's information without any conf. automatecally. And reduce my balance surenderghanghas1991@gmail.com
still i have not recived my bill for the no [protected].pls make it fast and send me through post or mail me in ravinair.a@dexterity.in
i want covert billing through on line, ph no [protected]
abnormal deduction of charges
Airtel is famous for abnormal deduction of charges in prepaid connection. Many times i have faced this problem with airtel due to deficiency in service my at least 10 friends have stopped using this service and switched over to other services. I am facing this problem with airtel since 2 years. Every time when i start any new service from airtel there is some abnormal deduction of charges from my account. So since last app. 6 months i have stopped using any other schemes offered by airtel. I use my airtel connection only for making and receiving the calls. This i have to do because my number is at least with 100000 people. So i can't stop using my service and above all. It is very easy to remember. (0) [protected]. Now i am coming to the point. Well i do have two other connections one of them is used by my sister. Earlier yahoo service was active in my account number and it was used by me but afterwards i had stopped using this services since app last four months. Then also charges were deducted from my account. When the charge was deducted from my account for first time from [protected] at that time my sister complained to airtel customer care they promised to deactivate the service and also guided my sister for that procedure and they refunded the amount for the same. Next month again same procedure was repeated. This sequence continued for 3 consecutive months.charge was deducted, they refunded the amount after checking the system with and assurance and guidance that from next month this charge will not be deducted.
Then again the same thing occurred next month. So my sister called upon customer care and they informed that it will be refunded and this service will be deactivated. But afterwards the amount was not credited in my sisters account. So she again called customer care and they told that this time they are not going to refund the amount. My sister was embarrassed with the situation and with their changing attitude and same mistake repeated again and again. So i saw the matter and i found that it was the be unsubscribed from airtel live which i did and at last they are telling that now this service is inactive in my account. Thus due to ignorance of their customer care to guide the customer for unsubscribed of the offer we had to suffer too much of mental stress for a small amount.
Another thing my sister had subscribed for one matrimonial services on airtel live for that usage charge was rs 5/day. She had used this service for only one day and wanted to unsubscribe the thing .so she called the customer care base because there was no option for unsubscribed in that page. They told that you have to stop airtel live services for stopping this service. So we went to bharti house and represented this thing .at that time their customer base told that u can unsubscribe from mobile itself but there was no option for unsubscribe. So he himself had deactivated the service from his computer in my account. Thus there is so much controversy in their statements and most of the time their customer care executives are ignorant about the facts. So my questions is why should we suffer for their ignorance and in coordination.
People beware!
Plese de-activate the matrimonials about the job profile from my connection and stop deducting such charges in future for my connection number [protected]
its worst because i am being charged for vas download though i wont do any...worst case is though i own a 1100 handset which does not support any new technology except receiving and making calls...weired right...thats our airtel which can even such ur toe to get if anything is left...
My sim card has been blocked due to entering wrong PUK code. There were two options 1. To obtain duplicate sim.2. To get new prepaid connection. For duplicate sim we have to present with a ID proof and a photo. The charge for this is 125Rs. Now we can get a new prepaid connection at the same cost and procedures are also same. So why could some one take a duplicate sim? whose validity is about to end. By buying new sim, We are offered with one and half year validity with 50Rs talktime. This is not fair. So hell with your duplicate connection
Deduction for chatting ID have wrongly been made twice in the month of June, 08. Please de-activate this facility from my connection and stop deducting such charges in future for my connection no.[protected].
prepaid cards are too expensive!
Prepaid cards are too expensive. Talktime is also very less and valdity period is less. Airtel is increasing Prepaid cards rates day by day. Airtel is very bad in giving good offers when compared to other mobile services. Airtel is also not providing Mobile to Mobile charge for 0.49 paisa. Airtel is charging Mobile to Mobile charge for 0.99 paisa.This is very expensive. Customer has to recharge Rs.90(per month) to get Mobile to Mobile charge for 0.99 paisa.It was last month Rs.77,now it is Rs.90. Why Airtel increasing charges for prepaid cards day by day. Airtel is also providing worst services for prepaid customers. Ultimately they will loose customers one by one if they do like this. Right now Airtel management thinking that 'they are in number one position'. Ultimately they will loose number one position in few days. I am also one of the Airtel prepaid customer. Airtel service tax is very very high when comparing to others. This is just a warning for Airtel management. In future i will discontinue your services. Airtel management has to rethink about this and has to provide good offers with less tax and charges. Why Airtel management increasing Airtel charges every month? This is very ridiculous.
non submitting of pending bills!
Myself was having Airtel Post paid connection [protected] but from Feb 2017 I discontinued the same as where my usage was on the higher side Airtel Made a habit of asking fpr the payment twice in a month failing which they use to discontinue the services.
Several time I made request to provide me Legal Bill against which the payment can be made in due course of the date but before the bill arrived Airtel always use to get the money on demand from my side as I was afraid of getting the services discontinued.
Late I changed the Service Provider and which discontinuing I again made request to Airtel to provide a legal Bill with subtracting the security amount given to them at the time of booking but till date no bill has been provided.
Yesterday 19th July 2017, Received a Legal Notice from Devi & Associates REF BCL/CH/MARCH-07/SRNO on Behalf " BHARTI AIRTEL LIMITED, 7TH FLOOR, NO-7 INTERFACE LINK ROAD, MALAD (WEST), MUMBAI-400064.
Mentioning that Airtel has followed up for the payment from last 3 months but till date I have failed to make the payment. Fact still remains that Airtel has never provide the Legal Bill neither made any calls to ask for payment.
Thanks & Regards,
Niranjan Zemse.
Ainer myloth.
Myloth house
Pachalam p. o
Kochi 682012
Ernakulam (dist)
Mob : [protected]
To
The chief executive
Bharti airtel limited.
H-5/12. qutub ambience mehrawli
New delhi - 110030
Sub: defficency in service / breach of contract
Ref: your message sent on 25-03-2017
Sir,
I am a subscriber to your mobile service bearing mobile phone no: [protected]. I am a law college student studying in the government law college trishur. on 25-03-2017 I received a message as follows “ rs 50 = rs 92. talk time on rs 50 get rs 92 talk time. rs 42 tt will be credited online the balance rs 50 will be credited within 48 hrs. details call 51571”
Inspired by the above message I recharged my mobile on that day at 7.8 pm. after confirming the message I recharged my mobile for rs 50. as per your message I ought to have received your offer at 7 pm on 27-03-2017 but the offer was not made in time hence I contacted your customer care office on 27/28 – 03-2017 for about 6 times I was assured by the executive officer that my mobile phone will be recharged by the midnight on 27-03-2017 itself on the same day I received a confirmation message as follows “thank you for contacting airtel your request reference no: is [protected]”.
But the offer was not satiated. I therefore contacted your customer care office at about 6.10 am on 28-03-2017 and I was assured that my problem will be settled within 11 hrs and I again received a confirmation message as follows “ thank you for contacting airtel your request reference no: is [protected]. after the time limit of 11 hrs I again contacted your customer care executive officer at above 8.45 pm he assured that my problem will be solved within 3 hrs today is 29-03-2017. till 4.30 pm the offer made by you is not materialized.
On enquiry made by me it is given to understand that you have done the foul play with other customers as well to grab money from them. you are well aware of that most of the customers will not care to # whether their mobile phones are recharged as per your request since most of them are ignorant and illiterate. you are taking advantage of this vital aspect of the customer’s ignorance. I do not want to fall a prey to your bite. you made an offer and I accepted your offer but you did not perform your part hence there is a shear breach of contract on your part. there is deficiency of service on your part. I believe that you have been cheating me and others for all these years. hence you are called upon to pay me a sum of rupees ten thousand towards compensation and damages within 15 days from today as otherwise I will be constrained to take legal steps against you on my behalf and for on behalf of other customers as well on public interest
Thanking you
yours faithfully
ainer myloth
service provided by airtel while rectifying defects in landline and broadband of late has been poor to say the least.my home telephone has been out of order for over 48 hours now..to some extent that may be acceptable, however what is certainly not acceptable is shoddy response. i had loged my complaint on 26 mar forenoon and was given service request no [protected] and informed that my request would be resolved by 26 mar 2017 by19:01:50 hrs.surprise surprise while no engineer visited the premises... on calling up 198 on 27 mar 2017 iwas informed that my request has been resolved, eventhough my telephone remained dead as a dodo! i am know informed that the request would be attended to within next 24 hrs.if this is the response then what the big deal in giving such an exact timings..ie, 26 mar by 19:01:50 in the first instant..i nearly thought that airtel was going to launch a rocket based engineering team! anyway i have to wait and see when my telephone will be rectified
My name is Mr.Narender Kumar Jain. I am using "Airtel Fixed landline" and i m really frustrated with the kind of services they are providing. My landline no. is [protected] & my account no. is [protected]. I had paid the bill on 2nd August'2017 & today is 7th august but my services are not yet resumed. I made the payment through easy bill outlet. When i called at customer care,people there said that they will be resuming my services as soon as possible. But when till 4th august my services were not started i again called up but this time they said that they have not received any payment from our side.They even made promises that they will resume my services within few hours whenever i called them... but they were all false promises. Now, they are saying that my payment is not reflecting at there end and they cannot do anything for me. One of the executive even replied to me very rudely saying that they cannot help me. The only thing they do is they transfer my line from one executive to another and this is happening with me for the past one week. This is not for the first time that is happening, this happens every time. I have all the receipts and documents that are required...
I hope my problem will be solved.
I subscribed for one year static ip on my fixed line number 4018448, account number [protected]. The service should be terminated on december 2017 but the service was automatically renewed without any notice to me. I immediately contacted the customer care on recieving my bill for the month of january in which the I was charged 5, 000inr for static ip, but I didnt got any response. I went to airtel office and filed a request to stop the service anyhow the service was terminated on 12feb but they want me to pay 5, 000 for this year too, "mr. Nitish " at airtel office assured me that my broadband service will not be disconnected untill the issue is resolved but they disconnected all my services. I am very dissapointed with this kind of service from airtel and their customer care
I Pavan Shah residing at 202 Jessore Road, Shyam Lake Garden Kolkata (West Bengal) had applied for a Boardband Internet Connection on 09-04-2017 Vide REC No.195053 and Sef No.0046494 and your executive Mr. Subhra Kanti Das. Subsequently i was informed your Mr.Subhra Kanti Das
that they are not able to provide Broadband Connection at my premise due some technical problems, and he said that i would get my refund cheque within 15 working days, but sir i think it is almost 150 days.
Yesterday i happened to call your Customer Care at 033-[protected], unfortunately the call might have been transferred to your Delhi Unit. The customer Executive at Delhi Mr.Kunal was very stubborn and not trying to listen to my querying fact he said you should call kolkata branch. Now my Question is that I had applied for Brozdband Connection to Bharti Airtel not to the kolkata, although i called your kolkata phone number if it is transferred to delhi is it my fault. Is this the service of Bharti Airtel Limited.
Lastly, i would like to know from your company that this what the service Bharti Airtel is providing to the customer. Why we talk about 3G Spectrum etc... 0etc... when the company is not able to provide refund cheque for 150 days. It is highly unexpected...
deposit adjustment with bill - false promise!
I got a new connection in early this year and I was promised by local Airtel agent that my deposit will be adjusted with my bill immediately after three months. After three months, when my staff went to pay bill, she told loca airtel agent to adjust bill against deposit paid initially. Local agent told that Airtel changed policy and one can get refund of deposit only after 12 months. I asked the same thing in writing then they clarified that one can get refund only you cancel the phone... Only god know what is their actually policy...
I feel like I am cheated badly... I complained about the local airtel agent but there is nobody to hear me and instead of talking about my deposit refund they are concerned about their outstanding amount...
Friends, I was encouraged to read this complain board and I decided not to pay my current bill till they adjust my deposit amount and also I am planning to recover my business loss due to disconnection of my airtel no due to their fault and wrong promise...
my number disabled for want of documents
I have taken airtel prepaid card under plan 495 for life time validity. At the time of taking card i have submitted application form along with xerox of pan card and my voters card for address. In fact retail card seller was not ready to give card without form and all documents. He has given me card only after submitting all documents. My phone was activated. Later on i received message from airtel that you have not submitted documents and submit it within 8 days. Unfortunately this message was seen by me very late. Now i have submitted documents but the retailer says your number is deleted for ever.
How airtel can delete my number when there is no mistake on my part. I have submitted documents at the time of taking card only. Also i am ready to submit copy of documents if required.
airtel arizona is not airtel india!
I am the owner of Airtel Broadband in Arizona. We are in no way tied to Airtel in India. If you Google "Airtel Broadband Phoenix" there is mention of Roosevelt Square Appartments in Phoenix. This links you to a number of complaints about Airtel Broadband which is the Airtel in India. None of these are in regard to my business.
My AirTEL Broadband is Arizona based. Our name is registered with the State of Arizona. Regrettably there is no way to get something off of Google to correct misleading information.
Steve Wirth
airtel arizona has been great they were fast to install and are easy to get a hold of when you have a problem. You can actually talk to a live person and sometime the owner. I wish the speed was a little faster but its better than dialup and cheaper than hughes.net. I would and have recommended them to friends
Pat Bailey airtell customer middle of nowhere arizona
non co-operation
Its a humble request to all dear mobile users plz avoid airtel. This network trying to fool you at every step, wasting your precious time.
I think non-responsible customer care executives take down this fastest growing networks reputation to hell in very few seconds
This fastest growing network dont have any good service to provide you.
You can see example at chadha telecom patiala, punjab.
Airtel hires the illiterate customer care executive, they people dont know how to attend or how to accomodate their customers. They people r such non-cooperative. They trying to waste your precious time while u go to their any branch office.
They people dont know how to talk. They r very senseless, nonsense. U can see this example at airtel branch office (Chadha telecom) patiala in punjab.
Moreover this fastest growing network has only one mode of taking bill payment which is only accurate cash, they dont accept credit cards, debitcards or 100,500,1000, rupee notes. They people said please give accurate bill payment we dont have loose money & u will be surcharged.
Their cashier is very nonsense.
I also agree with chadha telecom (airtel) patiala .. service is totally rubbish there.
u r saying right about chadha airtel patiala.i also realised the same----monty
Hi this is sagarika. I live in Rohtak.
Before 3 days i have talk to a customer care executive.
I think he is a good CCE he has been informed to me abt my complaint. I am appreciate him he is a nice guy. I thing you wld like to be maintain these type of executive
his name is kamal kumar arora in Haryana Prepaid
no response from airtel customer care!
I recently bought new airtel prepaid connection with no. [protected] for which i submitted my id proof, address proof & photo with form, but within one week i found out from costumer care that address details are not correct. So they told me to submit it again. This time i submitted desired document on saturday (30 june 2007) at airtel outlet at laxmi nagar, delhi. In between my incoming facility was on hold after three days i called to customer care to know the progress & they told me that service will resume within two-three days but it didn't. When i again contacted after three days then they told me that my documents are not forwarded from that outlet & advised me to go there again & then told them to forward the details.
I am completely bemused that after a week i am no-where.
Is this the way airtel works...
Dear Sir
on 8th September i did a recharge of Rs. 395 for one month internet use but my mobile office service is not activated yet. i called the customer care but there is no response from them. whenever i used to call them they could only give the suggestion that your mobile office services will be activated within 24 hours but it is not activated. today is 16th september ans still i am not able to make use of this recharge. i am in loss of Rs. 395.
Please sir help me if you can.
E-mail ID : rakeshtagaria225192@gmail.com
Mobile no : +[protected]
Name : Rakesh Kumar Tagaria
sir
i am use airtel mobile office connection (last dade 1599) but on 0499 ko i have lost my all blance when i comlain costemer care than carer reply me you found your lost blance within 6 hour. but i not found yet. please reply me this id-ajayrahanawa@gmail.com
my mo.no._+[protected]
name_ajay singh
This is my number [protected], sir please give me this no. call details urgently month of Jan 09 & Feb 09 on this email ID: - rewaliyadeepak.1990@gmail.com.
Sir,
I would like to inform you that I have recently bought new airtel postpaid connection with no. [protected] for which i submitted my id proof, address proof & photo with form, but within one week
I have compained lots of time my complaint No. is that
131.Oct [protected]
25.Nov [protected]
313.Nov [protected]
4.14 Nov [protected]
5.22 Nov.[protected]
6.24 Nov [protected]
7.27 Nov [protected]
8.28 Nov. Executive Din't given me complain t no.
i found out from costumer care that address details are not correct. So they told me to submit it again. This time i submitted desired document on at airtel outlet at Rohtas Nagar (Communication zone) delhi.
I called to customer care to know the progress & they told me that service will resume within two-three days but it didn't. When i again contacted after three days then they told me that my documents are not forwarded from that outlet & advised me to go there again & then told them to forward the details.
plz take a strict action againt your services otherwise I will Forward my complaint to consumer court
Is this the way airtel works...
with thanks
Sachin gupta
[protected]
My sim has blocked & displayed puk disabled and card blocked.
What's procedure of this fault
Customer care has no response
[protected]
Sim no. [protected]
i want to know the details of no. [protected],from orissa.
I (Air tel [protected]) recharged for GPRS ON 19.10.2007 So far no response from customer care despite several requests. Is it India is shining,. Customer is a bigger here for service even after paying.
I here give a call for a quality movement in India!
worst costomercare servives
I am an airtel prepade customer having mob. No [protected]. Airtel deducted rs.99 on 13th jun from my balence for a scheme for which I was not requisted. I contacted to the airtel custmer care 121 immediately on the same day and requisted them for deactivation and refunding my money. I have contacted them many times till this date regarding this problem but they always told that they will shortout my problem within 24 hrs. I have alrady filed my complaint in my airtel galery chembur, mumbai. But till this date I have not got any solution and my deducted money.
Some of airtel costomer care excutives (Mrs. Tillotma, chembur galery, mr. Gungesh and mr. Kiran at 121) are talked with me very carelessly and in misguiding way so I want the name of the concerning officer of air tel mumbai as soon as possile for fililing the case againt airtel and them in consumer court.
My name is D Pereira
My wife uses my airtel connection.
Of late she has been receiving Love SMS messages from Airtel, without subscribing to it.
There seems to be no way to unsubscribe from it.
Airtel's 121 now doesn't have an option to speak to a tele-support executive.
I have been trying, and I only get the press 1 for marathi and 2 for english, etc. No option to get a tele-support executive.
I hope Airtel will not charge for these stupid SMS messages.
If someone knows an email id of number I can call to deactivate this service, please email me at dolphusp@yahoo.com
Regards,
D Pereira
My Name is Nilesh Jadhav
Airtel No. is [protected]
I had called airtel customer care today 25/09/2009 time in between 9.00am to 10.15am, I cant recall exact time at the time when I calle d customer care
I was asking about happy hours about my friends at the same time there is message to me thank you for airtel hello tune,
I dint demanded for hello tunes and I was been charged 10rs for that and now my blace is 8rs Again I called Mr ashish was on call he assured me you wont get charge any more and you will get the result after this call..
Now I check my balance is Rs 1 .60 this is very pathetic and again I get cheated its very serious issue u dont want to take care of airtel complaints and you only sales offer on your services or what, AIRTEL must have to take care of customer complaints and its very serious take action as soon as possible, I am not satisfied with customer care provides no information against customer plans and regarding complaint I am not Expecting from Airtel Customer care ...Please tell me the no. where i can register my complaint now i m sending this to you.
I dint get my balance back and again i get cheated by and pay call for airtel customer care keep track of what guys are doing at customer care !
I dont want to talk any more and i get cheated by calling customer care!
Please feed back me on my email-
MY EMAIL ID IS - nileshjadhav321@yahoo.com
thank you with regards
lack of proper information and delay in activation!
I have an Airtel Corporate connection for almost 6 years now. From the day I converted the number to a postpaid I have had so many problems that it is impossible to think that they mean anything they say in their ads - "Express yourself!" Indeed!
When I asked for an auto debit facility for my bills they switched my credit card number with someone else’s. As a result of which they did not collect my first month’s bill! I had to take half day leave to rush back and go to their office to pay the bill!
Never have I seen an organization where there is so much confusion about their services! Wonder how they manage it - (Do we have an award for such a qualification? Else we might come up with for especially for Airtel! They will bag it every single time!) Masters of goof ups and Kings at being misinformed! Wow! They take the cake.
The most recent headache has been on getting my replacement sim activated!
All of a sudden yesterday for no apparent reason the sim stopped working. I had to drive almost 30 km to pick the replacement sim and was told by a call center exec that the corporate services group would be available to help me. I reach there and find that the corporate services group does not work on Sundays! After waiting for nearly 30 minutes some one gave me a sim and I was promised it would be activated within 4 hours. I double checked with the person as it was a Sunday he told me - "It does not make a difference. It will definitely get activated within 4 hours!" Nothing happened till 10 pm. I called the call center to check and was informed that the department does not work on Sundays! What's more it would take them 2 full working days to complete it. So even if the minimum time is 4 hours I will have to wait almost 2 days to be able to use my phone.
This after spending nearly 2 hours trying to reach someone who might give me proper information. My phone is yet to be activated! Their call center folk have the worst attitude and are misinformed to such a level that they break all records on goofing up!
They charge us all kinds of services charges and taxes and we still have to do ourselves the service if we want any! They don’t even have a call back service for the customer! They would rather have corporate sector employees wait endlessly online for one of their Supervisor who will only talk to give us more crap than correct information or service!
By far Airtel provides the worst and the lousiest service I have ever experienced!
I totally agree to what Nivedita Sorab has written. Even, I am one of the victim of Airtel Postpaid (Maharashtra) Pune Customer Care. The Airtel gallery office lady promised me that the replacement Sim will be activated in 10-15 mins. Its already 2 full days now, and the Sim is yet waiting for activation.
At last I had to switch over to IDEA prepaid services (temporary).
Pity Airtel Postpaid services. Pathetic...
I want to close down my airtel postpaid connection. Because my mobile phone with sim card have been stolen by somebody. My mo. No. [protected].
excess deduction of balance!
On 15/05/07at around 8:20 pm I got e-recharged my mobile with rs. 112 pack in which I am supposed to be charged rs. 0.10 per minute to any local airtel number. Transaction id was [protected]. On 15/05/07 at around 8:55 pm I called a local airtel number (Number was [protected]) for about 8 minutes & 17 seconds. The balance before calling the said number was rs. 1634.57 & after calling the said number was rs. 1630.07. I was charged rs. 4.50, but I should have been charged rs.0.90 only.
(For the above fault I had already made a complaint with airtel customer care on 18.05.07 & the complaint number was [protected]. Also I got a email from [protected]@airtelindia.com that there the balance deducted was right & there is nofault in the system.)
Again on 20/05/07at around 12.04 noon I called a local airtel number (Number was [protected]) for about 8 minutes & 14 seconds. The balance before calling the said number was rs. 1619.19 & after calling the said number was rs. 1614.69. I was charged rs. 4.50, but I should have been charged rs. 0.90 only.
People beware!
i have many wrong calls from this number [protected].so I want full details about this number.mail me
Hello
Sir
I Want To Find Identity For This Number- [protected]
Airtel customer care executives are giving wrong informations and playing , cheating with customers.I am suffering from 5th sep-07 to 28 th sep-07.Its one of the worst service in AP.Even i complaint to nodal officer she/he also escaped me saying soem thing stupid reason.
I request you to dont take Airtel. Vodafone is good.Env i mailed to airtel theyare simply sending standard format copy/paste text, they wont bother customer proble,
Rating service is -5.Very poor. worst service.
Please cotinue my mobile service with the same number. My mobile no is [protected] A/C NO [protected].I had made the payment of Rs 130 by cash at CITIBANK EASY PAYMENT CENTER Txn No CG422 BPMid PUN001 Location AIRTELPUNE DATED 28/09/2007
A person who disturb my wife of +[protected] this mobile number plz sent his person name and address of my email id or sms my no.[protected]
I am a premium Delar of airtel, but the problems are not stop against my number, problems are when dose I pay the postpaid bills through easy bill pay then I am marked that I have lost 3.50 rupees from my main balance. I also complained this problem to airtel customer care many times then they stop that, but the problem is that when they stop that, I have already lost around 600 rupees from my main balance. I am also complained this problem to airtel, But they don't have any response.
unable to stop to ringtone facility
I am having prepaid connection of Airtel. Since last 2 months, I am contacting on 121 No. & our local area Airtel office, but till date my facility has not stopped & monthly Rs. 40 are cutting through my balance money.
Airtel has provided facility through sms no 666, & I want to stop that facility. No any responsible authority looking towards this problem.
international roaming not getting activated
I am a corporate customer of Bharti Airtel, India. I had asked the company to activate International Dialing along with roaming, much before I left India. It was activated and I could make International call using my mobile. However apparently the 'roaming part' has not been activated by Airtel India. I also did not check up this aspect before start of my tour from India.
Subsequently through my corporate account, Airtel India, have been asked to activate the International 'roaming' . They have also confirmed that the same has been done. But according to them the activation would happen automatically. It has not happened. I have even taken their customer care executives on conference call and tried to solve the problem, but the same remains unresolved as probably the customer service of Airtel are not aware of the features of Sony Ericsson Mobile M-600i which I am having.
I do not quite appreciate this aspect and approach of Airtel India, being an International company! Airtel India should have done something on immediate basis to assist the customer. For the past three days I am on travel and mobile with International roaming activated does not work!
I have even tried to do the manual setting using the local network, still it does not work. Will you forward to the topmost executive of Airtel India.
I am not interested in getting a "sorry reply" from Airtel. Ask them to address the issue and own the problems.
I have two airtel nos. but i cant use both of the two. My both nos, are [protected] & [protected] . My problem is that i can use only first no. whereas i cant use the second one ([protected]), although there is network available in both of the connections. I cant understand what the problem behind it. I want service up to dated on both connections because i really need it. Thanks.
gprs is not working
Hello I am bablu and I am prepaid customer for airtel I am using gprs service but it is not working properly some time works and some times not. I am give a complaint for this problem to the customer service centre but my problem was not solve and I am faceing lots of problem due to this internet service lastly I say that I should drop the internet service of airtel and go for another network.
delay in sending the bill and charging huge interest
I had an airtel connection in Hyderabad in 2006. In September I had to leave Hyderabad due to a death in my family and relocate back to my native place. I contacted the Airtel CC to e-mail me by Bill but it was not done, inspite of having my e-mail id. I tried several time in the past to get my bill amount but to no avail- the fact that I did not remember my number also added to my woes and no body was able to help me.
After 9 months, I got a call last week from Airtel Hyderabd saying that my outstanding amount is Rs 8793. I was shocked because the amount was not so high. They are not sending me the itemized bill also. I would like airtel to look into the matter and mail me my itemized bill with the complete bill amount so that i can make the payment at the earliest. However I will not be making any interest payment because there has been a delay from Airtel's end in sending me the bill and not from my end. Airtel cannot just call people after 9 months charging them a humongous amount knowing very well that the delay has been from their end.
If this matter is not looked into, I will have to register my complaints to major news papers and magazines in India and also with the Consumer Grievance cell.
Thanks
Sharda
plz send itemized bill for april08. i hope u send me earlier.my mobile no. [protected]
hi
can you please send me my itemized bill as soon as possible
thanks
Hi can u plz send me my itemized bill as soon as possible
Mobile No.[protected]. We have not received the Bill for the Month of July-07, I had contacted all means to get a duplicate from Airtel but in vain as the due date is on 9/7/07 I had approached the Airtel again on 11/7/07 & it is told has been resent we will get the Bill in 24 Hrs.as the Bill Amt. is Too High Accounts want be able to pay without supporting. I don't understand why is it so difficult to get a duplicate Bills we will not pay the Bills until we get a copy.
Regards
Stephen
slang language by customer care executive
I very politely was tryin to explain my problem to a customer care executive of airtel..about a recurring problem of GPRS getting deactivated every time i flew abroad and came back to india.. It was somewhere around 1.30 in the morning on 23.06.2007.. The gentleman name was anil shinde.. He Appeared to have inadequate information.of my N73 nokia phone Setting... and he very rudely replied call tomorrow.. As he was rude i said i want it right now. He in a very slang language replied right now what right now.when i asked him his name he said u tell me ur name. I could hear him laughing and he disconnected the call .mean if there is no basic sensitivity for customer what kind of training is provide to there gentleman. I was really upset. I found out his name when i called back again and mr.rahul saxena gave me his name..and promised me the team will get back to me in 24 hrs which never happened...
Hi,
I too have a experience where Airtel customer care executives just disconnect the phones. To avoid this , i wrote emails... I recieveda reply that my complaint will be taken care in 2 days. Its now almost a week and i have not heard of that.
I think instead of spending on Advertisements, the managers shd spend on good professionals and good connectivity. Then they will not need Ads to promote their products...
poor service and quality
Re: Airtel mobile phone service
I am physician with my specialty being 'Critical Care'. I need my cell phone to be always functional and receive all emergency calls from my staff and patients. I took couple of years ago airtel company mobile services. This i took because they advertise that there service works everywhere and quality is extremely good. By mistake my wife also, who also is in the hospital services took the airtel connection.
To our dismay airtel services are of horrible quality. You can't get service in the heart of the city where our hospital and apartment is located. I have given so many times complaints which I cant even remember the number times. To our surprise its not rectified till now. This is one of the worst company I feel which should not be promoted by any of us. The service is so bad that even my colleagues gave a complaint since they were not able to reach me during emergency. This company feel should be brought to consumer forum and sued. They should not be allowed to operate. They don't care for customers even 1%. This is one of the worst company in India. They have the guts to advertise in TV that there service works even in himalayas and other remote places when it does not work even in the heart of a major city. These people are disgusting and should be shameful.
I am sorry was quite rude in this complaint. I hope you can understand my frustration about this company.
Dr.Sarat.C.V.Talluri
My Mobile Number [protected]
I am trying to get my cell phones bill from last one month but not able to get the same. I already launched a complaint on 26th of December 2007. But stil the problem is not solved.
This will encourage me to ask my office to close the business with Airtel for other cell phones also.
look into the matter SERIOUSLY.
no feedback on complaint!
I had registered a complaint for no network of Airtel mobile services in and around my residence area in Virar in the first week of june 2007 but did not get any feedback for the same.
When I called up last week to know about the status, to my surprise the customer care officer did not have any feedback from their technical department. When I called again today on 21st June 2007 they informed me that I will have to register my complaint again from my residence area as the area of network around my residence do not fall under their jurisdiction.
This is absolutely disgusting and unorganized. My Airtel Mobile number is [protected].
The complaint has been investigated and resolved to the customer's satisfaction.
Better is jio, Idea and even BSNL
4G sim and data available but net round running very very slow . This net work voice call is good but net very very poor
I recharge 448 one and half month before voice and sms unlimited me one day voice call below 5 call and maximum 25 minutes
I two airtel number using two numbers unlimited both data may be 3GB 4G, but I using 100Mb maximum.
this 100MB also very very slow
Dear friends I humble request for you and your friends and family relation I suggest not using Airtel net / Data any internet using facilities in Airtel
Mau airtel prepaid ka custumer hu mera mob.no [protected] hai.sabse acha network jankar maine onemonth pahle hi apna no idea se airtel me port karwaya tha parntu jabse airtel ki sim use ki hai tab se internet use karne me bahut problem aa rahi hai kyonki mere ghar ke andar to airtel ka network ata hi nahi hai .ccall sunne ke liye bhi ghar se bahar jana padta hai ya dusri company ki sim se call karni padti hai.iske liye mere dwara kai bar customer cair par bhi sikayat darj karwa di hai parntu koi samadan nahi huwa hai sabse kharab network hai airtel
Dear Sateesh,
This is with reference to your post dated 30 June 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtelpresence@in.airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Sateesh,
This is with reference to your post, dated 30 June 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.presence@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
House of models service got activated in my mobile with out my concern and i deactivated that one immediately but still Airtel charged 75 inr for that.
And again it got activated today
Sir,
I recharged my Airtel Mobile number [protected] on 3rd Dec 2015 for Rs 125/- through mobikwik.I wanted a data pack which was some time back available on my phone.I got a message that recharge is successful and benefits all local and STD calls at 1p/sec.I approached customer care and requested that I did not want bonus recharge, so amount may please be converted to talktime/data pack. I was told that nothing could be done.I sent an e mail to 121@in.airtel.cto stating my problem. I received reply that all benefits have been given to me hence nothing could be done. I again approached appellate auth at appellate.jk@in.airtel.co. The also expressed their inability to sort out the matter. I was told that there is no full talktime offer for Rs 125/-.But there is no bonus recharge of Rs 125/-either.
It is requested that all concerned be directed to either CONVERT THE AMOUNT TO TALKTIME OR DATA PACK/REFUND.
Sir, a number of mails have been exchanged but action to convert the amount to talktime/data pack /refund has not been taken so far. You are requested to issue necessary directions to all concerned to take action as requested at the earliest.
Till date a number of mails have been exchanged but the management is trying its best to avoid/delay as much as possible not to convert the amount into talktime/data pack/refund.Asking only for 2 days time and taking month and still not doing any thing.
THIS IS BHARTI AIRTEL.
Thanks
I have an Airtel connection under ph no. [protected]. company fill up all the formalities. I have give my ID as my driving License Issued by SDO(C) Jind. company Agent Inquired my address and Verify all the document. He Meet me personally also. but Now company blocked my Sim card with the reason that ID is fake. How it is possible. Driving License Issued by SDO (C) Jind. Is also fake than what is proper ID. This is the only harassments of the Customer.
I took Airtel Lifetime Free sim last year. Since 3 months i am not using i checked 20 days back. But now it is not working.
Beware!
Sir plz provide 4G LTE in Kerala as soon as possible
Dear Mr. Monga,
This is with reference to your post dated 11 March 2015.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.presence@in.airtel.com
Look forward to hearing from you.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel Reviews 0
If you represent Airtel, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Airtel
Here is a comprehensive guide on how to file a complaint against Airtel on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Airtel in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Airtel. Mention key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow each step carefully to effectively file your complaint against Airtel on ComplaintsBoard.com.
Overview of Airtel complaint handling
-
Airtel Contacts
-
Airtel phone numbers121121Click up if you have successfully reached Airtel by calling 121 phone number 1 1 users reported that they have successfully reached Airtel by calling 121 phone number Click down if you have unsuccessfully reached Airtel by calling 121 phone number 3 3 users reported that they have UNsuccessfully reached Airtel by calling 121 phone numberQueries and Requests198198Click up if you have successfully reached Airtel by calling 198 phone number 1 1 users reported that they have successfully reached Airtel by calling 198 phone number Click down if you have unsuccessfully reached Airtel by calling 198 phone number 1 1 users reported that they have UNsuccessfully reached Airtel by calling 198 phone numberComplaints1215012150Click up if you have successfully reached Airtel by calling 12150 phone number 1 1 users reported that they have successfully reached Airtel by calling 12150 phone number Click down if you have unsuccessfully reached Airtel by calling 12150 phone number 1 1 users reported that they have UNsuccessfully reached Airtel by calling 12150 phone numberDTH
-
Airtel emailsAirtel.presence@airtel.in100%Confidence score: 100%Support121@airtel.com100%Confidence score: 100%Support
-
Airtel addressAirtel Center Plot No. 16, Udyog Vihar, Phase-IV, Gurugram, Haryana, 122015, India
-
Airtel social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024 - View all Airtel contacts
Most discussed complaints
Air FibreRecent comments about Airtel company
Sim card
OrbitGTM
4 reviews
Voice123 / Torre Technologies
3 reviews
Teleco.com
1 review
Nextiva
27 reviews
OnTel Products
16 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.