Airtel’s earns a 2.5-star rating from 1313 reviews, showing that the majority of subscribers are somewhat satisfied with service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
fraudulent business practices
Re: AirTel
I am forced to send this complaint to you as the circumstances are pushing me to do so, to be honest to you I am very upset about a few things which has happened to me recently .
I have prepaid connection. My mobile no is 9932580*** recharge on 16/06/07 with the Rs 300/-. According to Airtel I must get Rs.300/- loc A2A talktime @ 1.99 and also reduced rate for 90 days [protected]@30p,[protected]@75p,[protected]@Rs-1 & STD @1.50 .
This SMS was send on 15/06/07 at 15:02 hrs from +[protected]. Recharge successful on 16/06/07 at 06:37 pm from +[protected]. But I get just Rs 00.00/- only which is ridiculous. I also contact to your customer care executives for the same on 16/06/07 Sourav Ghosh he said within 48 hrs you will get it,Talked to Sujit Saha 20/06/07 But to my astonishment he said we didn't send you any SMS ,Talked to Paramita Ghosh on 21/06/07 she said again we will need 48 hrs, again talked to Roman Christopher on 21/06/07 at 8:20 am he started misbehaving & dropped the call (case id-[protected]).
They couldn't give the satisfactory answer. That's why I make this complain and request to Airtel authorities to solve the problem as early as possible. Hoping your kind anticipation in this regard.
Thanks & Regards
Debashis Patra
Mob-[protected]
airtel cheating everyone in india?
Airtel cheating everyone in India? This topic is taken from a community "Micromation Samvad I" of which I am a member. I am putting it here for the wider access, as it concerns many of us. Your immediate response is required to fight out the Airtel highhandedness.
I am using Airtel Connection, for past 3 years I see airtel cheats everyone in India. In such a way they use marketing tactics get customer and cheat them. Now this is new way in India big telephone companies are start cheating. It was my 5th time i was cheated by AIRTEL. There voice billing is malicious. There broadband even if it does not work is billed. They will debar your services off and on, but refuse to discontinue by putting in many legal lacunas. Till that time or even after discontinuation, they will keep on raising bills and later on threat you to file legal suites as well... They are acting like big gangsters forcibly collecting money from customers on some pretext just like gangsters collect "hafta" and other extortions.
Come out openly, if you are also a victim. Let us give them the message that, we will not keep mum...
Respected sir,
I have so worry in that sms. Because in that airtel simcard will use one person. He targer him my self. So please block or cut the sms in that number.
Airtel number: [protected]
By
[protected].
vpn problems
I am facing problem in VPN for the last one month. Link and data line not functioning well, because of this, my terminal starts stopping showing stock market rates and the connection gets disconnected.
Someone from higher authorities are requested to kindly look into the matter.
Regards
Rajneesh Garg
deducted amount without any prior notification
Today morning I got message that VAS download is done and 173/- is deducted from my account. With out any prior notification this was done. Even i don't aware of VAS at all.
For what sake they are doing like this!
Dear sir
Cell. [protected]
Deducting balance for no reason and blocking customer service number.
It have been many time i have face such problem. there is no response from
Custoner care, instead of help they block our service so
That we cant call them and know for wat we have been charged.
we are using air network from more then 2 years. But having
Lots of troble from customer care service for not give proper answer
Of unnessary deducting balance from account.
when we query to tolfree no. They block over customer service
and not able to Conctact them. it have been several time. Yesterday at 18.12.2012 after 9.30 again balance 30 ruppes have been deducted and not even a Single msg have been sent to my cell for wat reason i have been charge.
not able to use it
I bought airtel india calling card from mumbai international airport rs 500 having serial no [protected] and card no [protected] on14/06/2007 in the morning at 6 am with the intention of call back to india from uae at cheap price but moment i reach uae and tried to call after scratching on the back to find out card no and then call as per the procedure mentioned i was unable to call up .the message was dial correct card no. even after repeating the procedure four times i was not able to call.kindly look in to it. As it is just a waste of money also cant be in touch with india.
Same probelem i too had on this long distance calling card bought at anna international departure hall paid rs 500/ same as above unable to access with etislat toll free number only three beep sound comes on and call gets diconnected. i have logged a complaint with sun urban police of chennai on line to look in to this, to avoid further many more passengers being cheated by this airtel outlet at chennai, and other airports in india. they have to componsate for the amount also the the time every one wasted on this.
We have been Getting several Telemarketing Calls from Connect2world from India, they keep calling and calling day and night.
Finally, we signed up for $20 with my Visa card. They Promised that they will activate my service within 10 mins of time. It has been more than 25 Days, my service is not activated.
Moreover, today when i received my card statement, I was a bit shocked to see a $200 Charge by connect2world.
Now, when I called the customer care number: [protected], no one picked the call. I was more Surprised when a Person by the name of Maksud Received the Call and said that the order was placed for $200 by me. When I said no, he started Arguing with me and later he started abusing me in very bad words.
Finally, he said that he will block my service and make sure that I do not get my Money Back.
For my uttermost Surprise, I also had a talk with the Call Center owner and he was just laughing his hearts out.
I just want to aware all the Indians in USA and Canada, that please do not entertain any telemarketing calls from connect2world as this is my experience with them.
I have nothing more to say apart from making a complain to BBB and lets see what else I can do to them.
I did refer my friends to Maksud, I also need to check what He has done to my Friends.
Connect2world is a Fraud Company, so please beware of Scams.
I have bought an airtel calling card however I am unable to access through etisalat toll free [protected]..not getting any response on [protected]..please let me know if u have any information..
Recently I purchased the airtel calling card online. I didn’t get the PIN no. For the last one month I am trying to get the Pin by sending reminders and calling customer call. There is no response.
I am also facing the same problem, the access number provided on the card is not working, so the card is useless now. access number on card is 1800 1291.
Anyone knows the correct access number?
Or this service is disconnected by Etisalat?
i have also same problem.From kochi intl airport i brought airtel card on 17/09/2008, while i tried to use that one in uae it is saying that access number is invalid. and the intresting thing is on the card date of pkg is written 27.11.2007 . on the side it is written first use within 6 months of date of pkg. in the hurry we often don't look in these out of things the question why they are selling this actually this is really cheat.
i need to rate uae to india and pakistan nepal srilanka callback rate and details and pc to phone details and web phone details
irresponsible behavior in spoiling roads / infrastructure
The neighbor next to our house has got an Airtel broadband connection. The cable was laid by digging across my house. When contacted the guys who laid the cable told that the trench will be closed and concrete will be laid over. After few days the concerned people came over and closed the trench and cemented only within the premises of the neighbor who had bought the connection. Rest off the trench from the main road till our neighbor's house was left open. I have been contacting various airtel people from the broadband agent , the concerned area engineer, the contractor etc...
For the past one and half weeks without any use. The trench now is filled with water from first monsoon rain. Airtel shows 0% responsibility towards the roads / infrastructure they are spoiling towards expanding their business. This is unacceptable that some XYZ company spoils the infrastructure developed by government from tax payer's money for their own interest.Will concerned people wake up and take note...
post paid termination
I had Airtel postpaid mobile connection in Trivandrum Kerala. I had to move to Bangalore. So before leaving Kerala i went to AIRTEM head office in Trivandrum and ask whether the termination of the connection is possible from Bangalore. They said yes. And i also gave them request for not to withdraw money through ECS from my account. But when i moved to Bangalore here i got the reply that you can't terminate the connection from here, in the mean time they kept billing on my number and although i had given cancellation request in writing they withdraw the amount of billing from my account. I mailed the customer care frequently, but they never got back to me.
This is simple ridiculous and not at all kind of service you would accept. I would never go for AIRTEL connection in my life neither i would recommend others to go for it.
No one is able to solve my problems at Airtel 121. Kindly contact me back.
hi,
I want to change my airtel post paid connection to prepaid connection.I am staying in trivandrum.Could you please let em know the nearest airtel office address & telephone no & do ?I need to pay any amount while changing from post paid to prepaid.
You are kindly to request you to take a serious action or warn against your customer mobile number [protected]. This holder of number calling and disturbing to my mobile and using wrong words I am facing serious problems from the above holder of number.
I kindly request your immediate warn to this number in order to avoid any problems or distubs from the future.
thanking you.
Sir.
My name Nirdesh kumar. Aritel Mobile number - [protected].
Airtel employ ( I don't know name ) told me about a Plan 998 that airtel connection rent for one year is 998. She told me that Rs 1/ STD and RS .5/ for local calls. I have broadband connection for Airtel. She told me 5% discount for broadband bill and 5% discount for mobile bill. I was asked " any other charge in this plan like clip charge " she says no…… other charge.
After taking your plan, when I got first bill, I find many other charger which she did not tell me. Charge like STD A2All pack@ Re 1/- (Rental Re 30) and CLIP Charge (Re 50 )& provisioning.
I have complained to 121 to Mr. Surya kant. I discussed about this. I said I can’t help you - reference number- [protected] and other complained reference number number is [protected].
But no response was there.
That is my worst experience with Airtel. It was froad with me. Your employ tell a lie. your employ cheated for selling the plan. That is a case for forgery. Nobody will faith at Airtel.
If you take any action please inform me.?
[REFno of complaint :[protected]]
As per my Telecon with your Customer care executive he told me that send the fax of your documents on [protected] no one picking up the call,i tried 10+times
what positive response from your side for your annoyed customer ?
No one in airtel giving positive response since last month
when we have already submitted this form with NOC on 29-Oct-07
why its not done ?Its Still pending
who will take care for the Same?
waiting for your call
country club unwanted calls
I am getting unsolicited calls from Country Club (Phone Number: +[protected]) and the telemarketing agent asks me to become a member of the club. I have repeatedly informed the caller that i am a student, i cannot afford it and above all i am not interested.
Inspite of repeating the above reply numerous times, i keep getting calls with a frequency of 2-5 calls per week. I will be driving when i get calls and thinking it is an important call, i pull over, remove my helmet and answer the call only to find it is Country Club.
I have registered at the "DO NOT DISTURB" page at AIRTEL's website and even then i am getting these calls. I dont know how the country club people got hold of my number.
I need an explanation from AIRTEL and Country Club. I have been extremely tormented mentally because of theses calls. It is wasting my precious time while driving.
If i dont get a reply, i am going to Consumer Court.
problems with airtel internet!
Re: Airtel
For the past 1 or 2 months I am having this problem. My IP 203.145.188.130 " does not have a reverse DNS system. Please read the following problem and please correct the problem as soon as possible.
Thanking you,
Ruth Lance.
When you connect to the Internet, you are assigned an "IP Address" by your Internet provider. Your IP address for example is " 203.145.188.130 " When you reply to an ad on our system, for security reasons our servers perform what's called a "Reverse DNS Lookup" on your IP Address. The reverse DNS lookup should return a "Hostname" that corresponds with your IP Address and tells our systems what Internet provider you're connected to the Internet with.
If your ISP has not configured reverse DNS on their servers, no hostname will be returned which is what's happening with the Internet connection you are currently using and you will not be able to send a reply.
Once your ISP has reverse DNS enabled, our systems will be able to perform an instant lookup to determine that you're not using an ISP that's on our blacklist of ISP's that support scammers.
what your isp phone number reply now
OUT PHONE NO [protected] INTERNET NOT WORKING SINCE 23/02/2008 AT 13.00 NO ATT. MADE OUR PROBLEM PLEASE DO NEED FULL
WE ARE FACING PROBLEM
cheating consumer providing misleading information
I was using Airtel Broadband connection for some time until i decided to disconnect it. So i went to Airtel Office here in Sector 14 Gurgaon and asked to block the connection. I also confirmed about any hidden or explicit charges for the same. I was very clearly answers that there would be no charges. My respite was broken when i received a bill of Rs. 500 saying that my connection is still i active mode and has not been disconnected yet as your request was not executed. Then again i sent a mail to block the connection but a bill for 15 days was again generated on the pretext that my request was processed lately due to a backlog of mails on Airtel Server. The Collection Dep. guy called me up asking the reason for leaving the connection. I answered him about the dubious bills generated and misleading info delivered. He promised a waiver of some amount with the condition that i will resume the connection after 2 months. But the connection was resumed after 1 month without a prior notice of information regarding the same which allured an extra sum of rupees 500 again without using the internet or the telephone. GUYS BEWARE OF THESE AIRTEL GUYS WHEN THEY DISCONNECT YOUR CONNECTIONS BECAUSE THEY TRY TO HARASS AND EXPLOIT THE CONSUMERS. BUT DONT LOOSE HOPE FIGHT FOR YOUR JUSTICE THE CONSUMER COURT STANDS RIGHT UP IN YOUR CITY. FILE A CASE AND YOU CAN GET A RESPITE HOPEFULLY UNLESS THE LUCK IS TOO BAD.
Dear Sheetal,
As I have purchased one postpaid connection as per no. [protected] yesterday from ur office at 7.00PM, but still card has not activated.
As per ur commitment it must have started by last night.
Pl. look into the matter and revert me with confirmation on the below no.
Urgent Waiting !
Regards
Shalabh Kaushik
[protected]
shalabh.kaushik@carrier.utc.com
They are big time cheater and liers.
I am having a very very sour experience of teh same.
Please dont ever call them if you have any issues,
drop a mail so that you have a record of the same.
beware of airtel!
I am a active subscriber of airtel-chennai-india for more than 3 years. Nowadays there billing system is trying to cheat customers and to pick their pockets. Since jan 2007, i am unnecessarily charges rs.30 per month extra as sms others. If i claim, they waive the amount, if i don't they won't.
Dear friends beware of airtel. They don't respond to complaints.
Hi,
NOTE: I DON'T WANT MAIL REPLY FROM YOUR TEAM KINDLY ARRANGE CALL BACK FROM YOUR SUPERIOR'S.
My number is [protected]
Today on 8th- May-2013 I had received SMS from AD-ARWSVC as below
"Experience 3G on your Airtel mobile! Browse internet at no cost till 02-June-13. Post 325MB of 3G, speed will be revised to 80Kbps. Data charges post 02-June:3p/10KB"
I had call to ur CC on the same day to enquire regarding this at around 9.10PM and I had spoke to an lady executive she informs me to IGNORE the SMS I received and then I had ask her to transfer the call to SUPERVISORS she.placed the call on hold or mute after a minute she came back on call and informed me that she will arrange call back then I had informed her that I don't have hope on call back I will be online transfer the call she informed me that IT'S ALREADY 9 PM NO SUPERVISOR AVAILABLE.
If you people are providing 24/7 Customer Service supervisor should available at any time.
Again I had call to your CC executive on the same day to enquire regarding this and your cc Agent has confirmed that for my number 3G pack of .31GB 3G usage pack has been activated from Back-end i can use post usage i will get charge 3Ps/10KB
Post completing Free usage i had call t cc to deactivate the 3G pack on my number then again CC Agent has informed me that there is no 3G free back-end promo pack available on my number and i have to pay if i had used the service
Later on i got the call from Airtel Regarding to get Feedback on CAR NO response then the lady who had called me she inform me that there is no free usage pack on my number.
I am getting different answers from your executive.
PLEASE EDUCATE YOUR EXECUTIVES IN CC AND BACK-END WHO WILL DO OUTBOUND CALLS
NOTE: I DON'T WANT MAIL REPLY FROM YOUR TEAM KINDLY ARRANGE CALL BACK FROM YOUR SUPERIOR'S.
IF CUSTOMERS WANTS TO IGNORE THE SMS TRIGGERS TO THERE NUMBER THEN WHAT IS THE USE IF SENDING SMS
Regards,
Ravichandra.Raju
[protected]
sick of being disturbed by sms's!
I am using airtel from past 2 years, and I am sick of being disturbed by sms's and calls from airtel selling me some ring tone or the other. I am not interested in purchasing any ringtone or ANYTHING else for that matter. They invariable call when i am on duty, disturbing me, or when i am sleeping the little bit I can, their call or sms wakes me up. I cannot afford to switch off the ringtones. I had registered for the 'do not disturb' thing 1 month back, but not only has it been of no use, I am also unable to contact customer care since then. I have wasted a lot of time trying to contact them. Apart from that I had some dedicated balance towards airtel to airtel std. Since 16th May, the amount is getting deducted from my main account inspite of having the balance in my dedicated account. I have spoken with several floor supervisors, unit managers, have personally visited the Airtel Office. Everytime they promise that it will be rectified but no use. Till now they haven't done anything... They are just fooling me around. I don't know what to do... really frustrated with Airtel... can any one guide me how to sue the company.
Thanks & Regards,
Ashish.
dear sir dont disterb me with sms of add agencies i will thank ful to u
Inspite of registering my name with the DND service, I have been getting around 10-15 promotional SMSs each day which is forcing me to keep my mobile switched off. When I try to contact the Airtel customer care telephonically, after a long time of pressing this n° for this & that n° for that, or of "speaking" one's response, I am never connected to the customer care department. What kind of service is this...
I am using Aircel prepaid connection. I am getting daily around 20 sms from Abacus chennai, i phoned and fired the Abacus not to send my number after getting my number again they are playing with me by sending many number of sms, when once i tried to contact over landline they saved my no and avoiding to pick my call. They are fooling me around. I fedup with the sms sending by Abacus and other people, anyone suggest how to face or avoid the nonsense SMS.
I am using Airtel Prepaid Connection. I am just fed up these unwanted call from Airtel and SMS from Airtel. Daily i got several calls from airtel for marketing and useless SMS.
Any suggestions?
vistas software is not available!
We have been requesting Airtel (Sahara Mall) Gurgaon as well as R A Santana Company, Gurgaon from whom we purchased Blackberry Model 8700, to let us have software for Windows Vistas so that the Laptop containing Windows Vistas and the Blackberry become compatible. Airtel informs us that such a software is not available! Isn't this ridiculous.
Thanks
I took a new prepaid connection from Sahara Mall Airtel Office.. on 16th Jan 2010... i have been informed that your connection will be activated in another 2 hoours ... have submitted all the relevant document they require.. i can understand 16th was saturday n next day 17th were sunday they may have non working..but today is 20th Jan 2010... if they are unable to do what they commit ... then tag a line mark (they cannot do/Help) .. pitty for Airtel due to few ppl..
R A Santana is full of ###... they asked me to wait at my house (not go to work) for residential verification and didnt even bother to show up... They dont have any respect for your time... They dont deserve any kind of dealership...
Umesh
To
Head HSIIDC
Haryana
We are employees of Indiabulls Group based in Udyog Vihar, Gurgaon. It’s been 3 years since till now there were no charges for parking our vehicle. But now, there have been incidents where some group of people are charging for parking on daily basis. Even few days back those people were found as frauds and were made to vacant the parking area. Once again we are been asked to pay for parking from people who claims to be an authorized contractors for taking parking fees. We do get parking slip for parked vehicles but we are not sure if they are original or fraud.. Kindly guide us by providing information if these contractors are genuine and not frauds.
Thank you.
This is a complaint regarding the duplicate SIM, as we have taken the SIM on 15/11/2008 from Airtel, Sahara mall, Gurgaon and he asked me the sim activate after 72hrs .that we have to call to customer care in the evening of 19th to activate the SIM.
.
SO, it is kind request if you do the needful as soon as possible because we are facing a lot of problem due to the unactivation.
The mob. no. is [protected] and the costumerrajesh kumar
Please see the matter urgently.
I have purchased a Airtel Prepaid recharge coupon worth 345 Rs.
The last four digit got swiped while scratching the card with the coin.
Please let me know what should i do with the prepaid card now?
Hi, how can i recived dupplicate sim near by sec-32
thanks
This is a complaint regarding the duplicate SIM, as we have taken the SIM on 19th January, 2008 from Airtel, Sahara mall, Gurgaon and it was asked that we have to call to customer care in the evening of 19th to activate the SIM.
This SIM belongs to the Salvation Army Organization and the SIM is with the Head of this organization in India Northern Territory and he has to go out of Station for some official purpose, due to which he was unable to do the activation.
As he came yesterday i.e 23 January, 2008 and he asked to activate it, then we call to customer care, then the person told us that he has no information regarding the SIM on his computer, so he asked us to consult it with the Airtel Sahara mall, gurgaon.
SO, it is kind request if you do the needful as soon as possible because we are facing a lot of problem due to the unactivation.
The mob. no. is [protected] and the Head of the Organization is Colonel K.V.Lahase.
Please see the matter urgently.
Hi, I wanna know about Airtel shops near sec 23 in Gurgaon to take postpaid connection.
Can you give me the number of Ms Jasleen Marwah... working in the managerial cadre in Gurgaon... basically she belongs to Chandigarh!
I wanted to know about nearest location where i can deposit bill by cash.
Regards,
Ranjan
fraudulent charges!
This company has fraudulently charged my credit card more than once to the amount of $400. I do not even have any account with them and have not done any business with them! Twice charges have appeared on my account under this business and the phone number listed [protected] is not working! I had to have my credit card canceled and file disputes with my credit card company. I would recommend that no one enter into business with this company or any of it's subsidiaries. The website does not provide easy access to customer service which I tried. Nightmare!
I am facing the same problem
I too got charged from bharathi airtel with the same number
Did u guys get the money back
My boyfriend and I noticed charges on our debit card in the amount of $321.68 in June. We contacted our bank who promptly credited our account back and filed a dispute with Shazam (the debit card company). Today, 8/31/07, I was notified by my bank that Shazam was refusing to refund the funds because Bharti Airtel is an actual company! I am still working with the bank to get our money back and we've closed the debit card last June when this first occurred. This is a fraudulent company and you can not contact anyone at the # listed on our statement [protected]! FRAUD! Looks like they (or someone) is doing it in small amounts to several different people - be ware!
I just noticed a $100 charge on my credit card from this Bharti Airtel company, which I had never heard of before now. Calls to [protected] are greeted only by a busy signal. I have contacted my credit card company and am closing the account and disputing the charge. THIS IS FRAUD.
lifetime prepaid is not started as promised
From Airtel I have taken a plan of life time incoming free. I have been paying Rs 99 per month as per the plan for more than 12 months. Now I am getting the messages and calls from Airtel Customer Service that pay Rs 495 so that the number will be enabled for life time incoming free. As per the plan I have already paid all the money for life time incoming for the number [protected], But still Airtel is asking for more money. I want to register this as a complaint against Airtel. Today (10/6/2007) I talked with Airtel Customer support for this issue on 121, "Bharti" was the executive, she replied that there is different number for prepaid services and they gave [protected] as the number. When I tried calling this number for the issue, "Sagar" was the executive and he replied that there is another number where prepaid services are discussed. I think Airtel is just trying to play around with customers and do not follow what the say so in the advertisements. If anyone can help to resolve this issue will be great. There must be many people who must be facing the same problem. This will save many other people issues with airtel.
From Airtel I have taken a plan of life time incoming free. I have been paying Rs 99 per month as per the plan for more than 12 months. As per the plan I have already paid all the money for life time incoming, this is my 14months recharging period but my card is disabled by Airtel, I talked with Airtel Customer support for this issue on last 5th September, 2008 one of the executive told me it will be renew after your valid period, but they didn’t do that, again I called on last 6th September, 2008 one of the executive told me that they have taken complaint and they will enabled it during 4working days, means they told me on 9th September, 2008 they will enabled my number soon, again on 9th September, 2008 I called customer care for this issue they told me my complaint is dissolved 48 hrs will take to activate me,
Actually I don’t know what their intension is?
My number is -[protected],
I too have exaclty same problem. Airtel - ELT (Rs. 99 - 12 month recharge scheme). Complaints are fraudulently closed and new complaint number opened without resolving the original complaint. complaint no. [protected] was lodged on 16th till today its not resolved but complaint closed and new number generated every day I call up. We had a life time ELT scheme of ( Rs. 99 - months to recharge is 12 )where we had recharged more than 12 times but still it is not converted to life time. Every time we approach customer care to check why it is not converted to life time prepaid they ask to recharge. Till now more than 15 recharges are made but still complaint is not resolved. When we call up airtel, every time new person speaks and says that he is manager and promise to resolve, We have spoken to more than 25 people and around totally more than 3 hours on phone .. Also lot of personal visits to airtel centers ..but all in vain. Till today this is not resolved and new complaint number is generated every time . There is no proper esclation / complaint resolution method available its the same customer care channel it goes .. every time one new guy speaks and new manager and no result.. its horrible experience dealing with airtel
Thanx, Actually i was plannig to register this plan. But after reading this complain, my plan is changed.
I m happy with BSNL. Becoz Still bsnl is better than Airtel cheater.
so bad customer care service provided by airtel orissa
I belong to airtel customer in (orissa state) not able to contact the customer care through 121 or [protected]. The behavior of the customer executive is very pain full when i contact through another Airtel no. Because they block my mobile no. to customer care since 17.5.07. If a customer do not get the answer of his query then what is the need...
Read full review of Airtel and 22 commentsairtel is the worst service provider!
I had applied for Landline cum Broadband connection from Airtel on Feb 06 with caller identification facility. I have been given connection on feb 06. But the caller id is not working from the very Ist day. I had made more than 5 complaints for the same stating that the caller id is not working.
But, i used to receive a call from customer care that it is activated. Till October, after i threatened that i wont pay the bill, they had sent a service person and he after examination changed the instrument.
This is done after 6 months of my repeated complaints. One thing has to be noted that i have paid Rs 25 / month for all this 8 odd months as a charge for the caller identification facility or service, which is not provided to me. Airtel has failed to provide the service for 8 months, but collected the amount without giving the service.
But 2 months back, i asked the collection agents to collect my bill. But they missed /+ forget to collect my bill. So i paid the bill some 5 days lately. For this late bill payment you have disconnected my Line, also charged RS 400/- for Late payment & Activation.
Pls take a note that, they failed to give me service for 8 months and also charged for the service they didnt provide. But,because of their collection agents failure i delayed 5 days for which u have charged 400 rs.
I complained to the customer care regarding this on october and after repeated inquiry from my part at last i got information that the charges cannot be wavierd.
To ur information, because of poor delay in reply from cus care, i had given my canceling of my No on 02.12.06. But till now i didnt get any reply. I had gone to anna nagar shop to inquire the same thrice. I am seriously think whether to continue with it.
sms facility not working
I have taken a students prepaid plan, which has on offer 100 local sms free everyday. However after 2 days the sms stopped working and i get an error message from the network operator. I have tried using the sim card on different mobiles, but the error msg is the same. The error is entirely with the network operator. I have given a complaint with the local airtel service center, but they behave very rudely and are careless with tech complaint given.
airtel new palan
I have student plan but i deactivated 2 months back. Now Im planning to use the same number. So I want to know that offers now also applicable or not...? and 360 plan new offers also applicable in my old student plan...?
I heard that Airtel is the best and tries to be the best. But this of airtel's activity is very bad as for student's plan when airtel declared that 100 local sms will will be free per day for 6 months. This is ridiculous,why airtel is charging it. And that too only for 6 months, then what is called as student's plan! too much
a request for a duplicate bill copy
I am a customer of Airtel and using the connection since two years. I was out of country almost a year and before leaving the country I put my connection under the Airtel custody and it was available for six months.
When I arrived India, I came to know that my connection has already allotted to a different person without informing me. When I asked for an advance rent which I have paid against the connection, after a month conversation they said it has already adjusted in your Aug 2006 bill, when I asked for that particular bill copy where they adjusted the rent amount they gave me an excuse that the data is very old and we couldn’t provide it. I told them that I was not in India so I didn’t get that bill copy and I was not sure that you would have adjusted or not.
I am struggling with the issue for almost two months but the Airtel customer service is unable to provide me the bill copy. I have launched so many complaints for the same and also I put a request for the bill twice to airtelindia.com, even though they are not replying me back. Everyday I call them up for the bill but not getting any positive response... they say we are trying to resolve that complaint.
Someone suggest me what I have to do?
PLZ SEND [protected] JULY MANTH DUPLICATE BILL
Please send me Duplicate copy of my bill.
My Mobile no is [protected]... I would like to have my bill for the month of May 07.. I have sent 4 SMS's to 121 no response till date..
Regards
K K Reddy
Asia Pacific Brands India Limited
203, Gayatri Arcade
West marredPalli
Secunderabad - 500 006
airtel customer service is a panic!
I don't know why our govt. Is tolerating such blood shocking company like airtel.. They are jusy shucking the blood of poor peoples of india...
I am also a victim of this company... As i have applied for gprs ... It is still not actived on my mobile... But they send me settings but was not been received by me till date bcoj that settings is on the way... May be that was on holiday... I hope some day i must receive that settings...
I don't know what to do with that company... Hoping for govt should take some strong steps to stop those cheaters...
Airtel connection is a big ###. I have a message at18th june for recharging 444 & get 395 talktime & 1 year validity. But i m not getting the validity up till now. I recharged at 19th june. Airtel connection &its customer care is big frod., no one have given me satisfactory answer from customer care & airtel gallery. Now i am going to give a complaint in consumer protection act against this.
AIR TEL COMPANY IS DOING CHEATING THERE CUSTOMERS.
Airtel Reviews 0
If you represent Airtel, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Airtel
Here is a comprehensive guide on how to file a complaint against Airtel on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Airtel in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Airtel. Mention key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow each step carefully to effectively file your complaint against Airtel on ComplaintsBoard.com.
Overview of Airtel complaint handling
-
Airtel Contacts
-
Airtel phone numbers121121Click up if you have successfully reached Airtel by calling 121 phone number 1 1 users reported that they have successfully reached Airtel by calling 121 phone number Click down if you have unsuccessfully reached Airtel by calling 121 phone number 3 3 users reported that they have UNsuccessfully reached Airtel by calling 121 phone numberQueries and Requests198198Click up if you have successfully reached Airtel by calling 198 phone number 1 1 users reported that they have successfully reached Airtel by calling 198 phone number Click down if you have unsuccessfully reached Airtel by calling 198 phone number 1 1 users reported that they have UNsuccessfully reached Airtel by calling 198 phone numberComplaints1215012150Click up if you have successfully reached Airtel by calling 12150 phone number 1 1 users reported that they have successfully reached Airtel by calling 12150 phone number Click down if you have unsuccessfully reached Airtel by calling 12150 phone number 1 1 users reported that they have UNsuccessfully reached Airtel by calling 12150 phone numberDTH
-
Airtel emailsAirtel.presence@airtel.in100%Confidence score: 100%Support121@airtel.com100%Confidence score: 100%Support
-
Airtel addressAirtel Center Plot No. 16, Udyog Vihar, Phase-IV, Gurugram, Haryana, 122015, India
-
Airtel social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 08, 2024
Most discussed Airtel complaints
Air FibreRecent comments about Airtel company
Sim card
Fido My Account
10 reviews
CallingMart
10 reviews
The Call Store
2 reviews
Broadcast Supply Worldwide
2 reviews
Clear Rate Communications
50 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
My father, Mr. Kazal Rekha Das mobile nos. is [protected]. He is having a lifetime prepaid card of Airtel. He did not subscribed for the Hello Tunes. Then why the Hello Tunes ring tones is given to him with out his knowledge and why the customer is forced to pay the charges for the same forcibly? Why a customer is harassed for this.
Airtel has been sending bills for my mobile no.[protected] at God knows what address - some address in sector 17,Chandigarh. I have told them several times that my correct mailing (and billing) address is "Siddharth Vyas, house no.310, sector - 35A, chandigarh-160022".
I want they correct my address!
I have registered for Airtel Prepaid connection to Postpaid connection. The Customer care Executive said me that there is no verification needed for the changes. They collect the Amount from me and now they are delaying to convert it from prepaid to postpaid. When i called them they didn't pick up the phone/cut the phone.
Nilesh : [protected]
Sania : [protected]
Both are from Mumbai Circle Office, Lower Parel.
I am not able to login with my mobile no.[protected] in yahoo messenger. I am not able to send nor receive any messages from yahoo messenger.
thanking you
talha
balance cuted from the main a/c.