Airtel
Reviews and Complaints

bill no:[protected] we have not recieved our monthly bill as per time schedule...so we went to airtel customer office -saidapet ON 23 SEPTEMBER 2010 4.35 PM...we enquired about our bill...they told the bill was RS.1039/ and also told in phone to pay RS.1039/ we have payed RS.1039 ON 23/9/10, IOB CHEQUE NUMBER-964463...BUT WE HAVE RECIEVED OUR BILL COPY ON 25 SEPTEMBER EVENING .THEIR THE BILL AMOUNT WAS RS.1701.WE CALLED THEM THROUGH PHONE THEY TOLD TO PAY THE REMAINING AMOUNT RS.662 WITH FINE ON 25..BECAUSE OF YOUR MISTAKE WHY SHOULD I PAY?SO PLEASE TAKE THIS MATTER AND TELL ME HOW TO PAY MY DIFFERENT AMOUNT ?

Airtel has a serious problem with their bill payment system for add-on connections. This would affect those who are making an online payment. Problem has been reported to Airtel and the ticket number Airtel has provided is: [protected]. I have also provided the payment reference number: [protected].

Whenever an add-on connection is taken, Airtel associates a second account number to the second phone number. Subsequently when a payment is made using the second account number, though the payment gets processed and debited from your account, Airtel has no clue or trace of the payment.

Additionally the bigger problem is the fact that the customer care is not ready to understand and respond to the problem. I reported the problem long back and subsequently I provided all the details they needed but no one has responded or are aware of the details I submitted.

This is such a frustrating experience and I never imagined this is the way they treat customers who are using their services for almost 7 years now.

har mahine problen aati hai airtel office me bill jama karte hai to bhaa ka computer hang ho jata hai..or bill ki tarik nikal jati hai. ye problem har mahine aati hai

thanks a lot...

The same case is happening with me
i have also made full & final settlemet in August but now again Airtel has started sending bills to me.
& their lawyer calling me for cosequenses if i dont pay the bill

I have a airtel prepaid mobile. When my friends are calling that time they are receiving "error in connection". What is the problem, can someone tell me. Network problem or...

I am airtel prepaid user and my number is 9940ssssss. Someone is making blank calls to my number and talking very indecently... We could not trace him since he is a airtel prepaid user and he did not give any address proof for his prepaid card. He had also collected my family details from the address proof i have given while buying an airtel prepaid card.

Sub: Withdrawal of Free Incoming while Roaming

Dear Team,

I opted for 02 connections of Tata Indicom in Aug'06 and since then i am paying heavy bills & suddenly one day i got a shocking news that they are withdrawing this scheme and what is this when i took the two connection because of this service only then why you have withdrawn your services. I am very unhappy with the services & the customer care team of Tata. I think your competitor Reliance is most trust worthy because they don't withdraw the schemes what are beneficial for customers. This is very ridiculous and i will surrender my connection very soon.

Thanks

I have been using Airtel prepaid connection since 8th July, 2006. I had faced two problems of amount deduction. So let me explain both of these:

(1) After purchasing new connection on 8th July, 2006 I was deducted Rs 30 (approx) after few days using it. I called to Customer Care and they replied "The roaming charges has been deducted due to negative balance of the previous customer". The problem has not been solved.

(2) On 4th February, 2007 Airtel has deducted Rs. 138 without any reason. I had not sent request for "Hello Tunes" or anything and received 10 sms from 6781 and 6782 that your Hello tune has been activated and thank you for downloading dogs tune. I called to Customer Care they were just tried to piss me off though they didn't care about my problem. So the issue has been closed. I wasted too much time in talking to Customer Care but they did nothing.

I have all sms saved in my inbox. I would have felt better if I get my money back which has been deducted by the fault or any other matter.

dear sir,
i have purchased a nokia 1202 handset alongwith a free airtel sim card bearin mobile no. [protected] on the name o0f Rachen kour from doda airtel office. 12 days passed and its not activated. the manager passing the time by saying that there is some problem in the airtel office.
i want your help to solve this problem asap.

yours faithfully satpal singh
we mail id southpolesatnaam@gmail.com

I am also a victim of a fraudulent transaction from Bharti Airtel. My credit card company is still in the process of disputing the $200 charge. I consider myself fortunate that my wife saw this suspicious charge 3 days after it posted and was able to request a dispute and cancel the card.

My Mobile No. was [protected], still my Deposit is not returned to me.

My Mobile No. was [protected], still my reposit is not returned to me.

Regards,

Dinesh.

I have purchsed a postpaid card ie 199 rental the executive come to my house in last 2 week before . As the scheme was looking attractive, we purchased SIM (Worth Rs.99/- each).

We filled up the forms and gave all the necessary documents asked by him om 09.02.08. He told that by Tuesday (12.02.08), we will get verification calls and after that your new SIM cards will get activated.

But, till date no verification call has come. When my friend and me contacted on the no. [protected] (Executive no Nilesh Avhad) given by him, we got repeated reply that Nilesh Avhad(Executive Name) the no is temporary out of service msg. And when I enquired to Airtel gallery they are told me this no is no registred. The executive (Nilesh Avhad) given me a postpaid no [protected] but till date its not activated i enquired to airtell gallery but the executive people not coopearting with me .
SIM NO [protected]
DUAL IMSI [protected]
Mobile no(Given by nilesh avhad) [protected]
Packing Date 12/01/2008
Packed By Bharti Airtel Limited
i have registred this card to Mr. Nilesh Bhirud (Ghatkopar)
I have given this him 99rs cheque he told me that this card is a 2% cota of a goverment employee.
Kindly inform me wht to do and whn my no is activated.
In case my cheque is clear so wht can i do...
Please inform me as early as possible.
The plan of this scheme is
199 rental
199 rs call free
airtel to airtel local -30ps
airtel to other local -50ps
airtel to landline local -1rs
sms 100 free
after 50ps per sms .

So please inform me regarding this plan n above mention airtel sim no in details & also inform me when this card will be activated.
Waiting for reply

Hi,

I have similar problem but is Bigger issue

my GPRS plan was chaged without any notice and notification, i kept using it .. and after two day's my unbilled amount was 8600rs.

initally they accepted the fault Now they say it is okey..

What sould i Do..?

Here is lay of Airtel the conversation with airtel.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Dear Sir,

I am User of Airtel number [protected], and I am facing sever problem will billing for last month.

I have been charged for uninformed bill plan change which was not requested.

I was using GPRS plan 349Rs/month plan regularly, and on 27th of Dec cecertainly I found and SMS stating my unbilled amount is 25XX rs which was around 150 rs Yesterday, i called customer care regrading that issue and customer care replied saying that must be an mistake in bill and wait till next bill generation.

later after one day I got SMS stating unbilled amount is 85XX Rs that time customer care told me about change in tariffs of GPRS on my account from 26th of Dec.

but i have never requested for deactivation of my previous plan but it still got deactivated and i got no sms stating deactivation.

further the tragedy does not stop here but i have been told by cust. care exec. that another plan of GPRS is active on my account (30Ps./50Kb)
which was never requested to be activated and I got No sms stating activation of the same.

now the scenario is that upon following (please refer following mail conversation ) rigorous correspondence with Customer care they assured me of waving off those charges and now they say that can not be done once bill is generated.

Please look into issue.

Feel free to Disturb me anytime.
[protected]

Looking forward to your urgent replay as my outgoing facilities are stopped science 10day's

A hope full Airtel customer
Mahesh Kadam.

=================================================================================================================================

Dear Customer care exec.,

As my problem is still not solved and as AirTel assured me of solving problem once bill is generated (REF : " Further, we would like to inform you that the same will be rectified once the bill gets generated for your Airtel number [protected]. " ), today 9th is the bill generation date. I hope my problem will be solved and out going facility will be resumed as you find the problem in billing (charged for unrequested GPRS plan, PLEASE GO THRU MY COMPLAINT BELOW IN PREVIOUS CONVERSATIONS ).

I seek a call from customer care in case if you are unable to understand my problem.

Looking forward to immediate call from you as mail box will be unavailable to me till Monday.

Shriganesh Borse
Siemens PLM Software (India) Pvt. Ltd.
-----Original Message-----
From: 121@airtelindia.com [mailto:121@airtelindia.com]
Sent: Wednesday, December 31, 2008 4:16 PM
To: Borse, Shriganesh
Subject: Re: [protected] : Ref NO: [protected] :: RE: (Mobile No:=[protected] ) [protected] : Consumer Complaint Message From "Borse, Shriganesh" [REF:[protected]]

Dear Mr. Kadam,

Thank you for contacting Airtel.

We understand from your previous interaction dated 31/12/2008, you have expressed concern over increase in unbilled and GPRS deactivation and activation without your consent for your Airtel number [protected].

We understand your concern and will work towards resolving the same.

We sincerely apologize for the difficulty caused to you in this regard and we regret to inform you that we are unable to forward your concern regarding increase in unbilled amount to the respective department as it does not include the rentals or discounts if any.

Further, we would like to inform you that the same will be rectified once the bill gets generated for your Airtel number [protected].

There is an unbilled of Rs. 8624.20/- this is your approximate unbilled usage as on 30/12/2008. Please note this amount doesn't include monthly
rents/roaming usage/discounts. Actual amount will reflected in your forthcoming invoice dated 09/01/2009.

Also, kindly dial *121*12# (toll free) from your mobile to know your unbilled amount.

Further, we regret for the GPRS plan changed without your consent. As per GPRS FOC@0.30ps 50Kb ? MH there is no rental towards the same and you will be charged Rs.0.30/- per 50kb. If you are fewer users of GPRS it will be highly beneficial for you.

For further assistance, mail us at 121@airtelindia.com.

We value your association with Airtel.

Warm Regards,

UshaRani. K
Customer Care Executive
Bharti Airtel Limited.

---- Original Message ----

Dear Customer Care Executive,
AS I won this mobile number it is my call to decide which service to be
activated and deactivated on this number. NO one can simply activate any
plan at any point of time without my permission.

The Unbilled amount which was 2589.4 Rs Yesterday Became 8624.20 Rs Today
Without accessing Any GPRS service.

This surely indicate some fault in system.

All this fault because Airtel by mistake deactivated my running plan and
activated heavily casting plan without any information and permission,
this is not allowed as per consumer court guidelines, I request you to wave
off the charges which are charged to me without prior notification.

I will also request you to postpone the and interruption in the service
till the issue is resolved.

Looking Forward to positive replay from you.

Regrads,
Mahesh Kadam.

-----Original Message-----
From: 121@airtelindia.com [mailto:121@airtelindia.com]
Sent: Wednesday, December 31, 2008 11:11 AM
To: Borse, Shriganesh
Subject: Re: (Mobile No:=[protected] ) [protected] : Consumer Complaint
Message From "Borse, Shriganesh"
[REF:[protected]]

Dear Mr. Kadam,

Thank you for contacting Airtel.

We understand from your previous interaction dated 30/12/2008, you have
expressed concern over increase in unbilled amount and Change in GPRS plan
without Prior intimation to you for your Airtel number [protected].

We understand your concern and will work towards resolving the same.

There is an unbilled amount of Rs. 8624.20/- as on 30/12/2008 and it
includes the usage and does not include the rentals or discounts if any.
The same gets updated within a time span of 24 hours. We request you to
wait till the next bill generation date to get the details of the bill.

Also, kindly dial *121*12# (toll free) from your mobile to know your
unbilled amount.

Further, we regret for the deactivation of GPRS Rental 349-MH in your
mobile number without prior intimation to you. As the tariffs of GPRS plan
of Rental 349-MH has already been withdrawn. Hence the new GPRS FOC@0.30ps
50Kb ? MH was activated in your account with effect from 26/12/2008.

Hence the following are the available Mobile Office GPRS in Airtel:

Without Subscription* - No rental - 30P for 50KB (Tariff/unit post
consumption)
Monthly Subscription - I (Basic) -Rs.249 (rental) with 125MB - 20P for 50KB
Monthly Subscription - II (Premium) Rs.599 (rental) with 600MB - 20P for
50KB

Hence we request you to reconfirm if you wish for the activation of above
mentioned GPRS Mobile Office. If you are not satisfied with the existing
plan of MO.

Furthermore, we request you to make an interim payment to avoid
interruption in your services as your credit limit is Rs. 2000.00/-

For further assistance, mail us at 121@airtelindia.com.

We value your association with Airtel.

Warm Regards,

UshaRani. K
Customer Care Executive
Bharti Airtel Limited.

---- Original Message ----

Dear Customer Care Executive,

I am a regular user of GPRS Mobile office plan (349 Rs per month). I was
Using the same plan activated on 18th November 2008 till date.

Today 30th December received an SMS stating unbilled amount 25XX Rs Exceeds
credit limit and I need to pay 15XX Rs at least to continue uninterrupted
service.

I have complaint that

1.? I was not notified about ?deactivation of ?GPRS on my Number on 26
th dec (as to by customer care exec.)

2.? I did not put any SMS to Deactivate GPRS. Still Got Deactivated if
so.

3.? And even worst case of no notification for activation of GPRS plan
30ps.Per 50Kb on 26th Dec 2008 which is cause of such huge unbilled amt.

Since ?did not received any communication from Airtel regarding change in
Tariffs and i was using GPRS since 18th Nov 08, I do not take
responsibility for the unbilled amount That is Accumulated on My number.

Please act fast and feel free to contact me.

I will be forced to take help from consumers community ?if issue is not
solve urgently.

Regards,

Mahesh

Dear Sir, i have a very big porplem with me i have Airtel connection in haryana zone [protected]. there is one company fusion animation they charged me after the one week 15/- rs. but i am not use this services and i asked to Airtel customer care many time but they don't give the way to me.
Second i have already register for Do not dustrub calling last one year and now i dont use the GPRS also the fusion company give me massage if u want to do the decativate this serives go the this link but i dont have any gprs for my cell when i go through the net it give me massage u dont have the right user. please do somethink i have already the lot of money to Airtel without any reason please help me to short out of theses kind of problem.
Alteaset i have change my cell no and get the BSNL services they are good for DND services if u have any solution please call me in my new cell no. [protected] or you can mail to me my mail id is deepakapiit@gmail.com, deepakapiit@yahoo.com

Thanking You

Deepak Sharma
Panipat

u r true bro, airtel r cheaters. i have got a broadband connection and they have charged me and given the details of surfing charges at early morning 4am or 5 am. like this. now can they tell me how can i use this service in early morning when the office is closed

Sir,
I have airtel connection, the no. [protected]'s
outgoings/Incoming is not activate from today. It is deactive from
today morning. As i dail any no. computer say that your
enrollment form is not yet received, but i had submitted it
to dealer two times. Here is not my default. So please
relook this matter and solve my problem, its request. I
submitted my form, snap, id proof (all documents as require
by you) to Mr. Kaushik ([protected]) and he said i have sent
it to Mohali to Vijendra like name as. I am the old
customer from 2004. So please call him and solve this
problem asap. If you want any query from me then you can
call me freely.

hi cheak it well

I participated in the shortcut to kbc result from 4th to 11th march and replied to maximum questions spending thousands of money. I have been sending sms to 121 to know the result and every time i receive a same reply that i will be notified soon. Whom should i contact, cant we talk one to one to Shahrukh. I am eagerly waiting for my call from KBC.

One of the my friends participated in short to KBC, held from 4th to 11th march 2007 by using airtel mobile. He was informed that he has replied all 750 ques, if he will be a top scorer, the star tv will contact him, a week has passed and yet he dint receive any call from either airtel or star tv.

Who is the winner of kbc airtel? Where should we contact to know the results and our position in that contest?

God bless you people who play KBC using Airtel Mobile. Yes, I was about to faint after getting my mobile bill. If anyone can guess what was my mobile bill for last month, I will send you to the KBC Hot Seat directly. It was not 1K, 2K, 3K, 4K, 5K, 6K hmm it was 7K. I will never ever play any games using my mobile. This is a lesson for me. For all of you Indian never ever play such games using your mobile phones. These are all gimmick and gimmick only. The one who is going to be a Crorepati is the Mobile company Owner or Siddhartha Basu.

In the Shortcut to KBC contest, Airtel KBC should stop resorting to cheap gimmicks to extend the minutes we talk (charged at "only" Rs. 6/min) when answering questions. There is an inordinate delay in reading out the options, as much as a 20-30 second pause (I even wondered if the line had got cut!), as well as getting an "invalid response" message with consequent repeating of the question with options. This is cheap and irresponsible behavior from the organizers and nothing but blatant cheating of the public! I advise subscribers to not get fooled by this gimmick and stop participating in this.

Who is the winner of kbc airtel? Where should we contact to know the results and our position in that contest?

On 18th Feb. 2007 the kbc 3 contest (launched by Airtel, Rs.6/min. rate, to 56465 and as mentioned a way to get direct entry to fastest finger fast in kbc 3) was closed.

What is the result? Who is the top scorer?

Inquiring through post because I am finding nobody to whom I can phone or ask for the result.
No contact no. for inquiry to Airtel is available.

Thanks,
D.K. Ray
New Mumbai

I would like to tell you about the highly DEPLORABLE and totally UNPROFESSIONAL attitude of the Airtel customer care executives. They have no sense of how to talk with customers – absolutely no etiquettes what so ever. They don't even know how to use the database in their computers, for God’s sake. My Airtel prepaid mobile no. is [protected]. Day before yesterday (March 9, 2008) I received the following message:

"Thanks for using the Airtel chat service"

Exactly the same thing has happened on my brother’s prepaid mobile connection number [protected]. After this on March 11, 2008 my balance was automatically deducted about 25 Rupees or so and showed the balance as negative now. Who the hell gave Airtel ANY permission to add ANY services or deduct ANY money from my account?

On several earlier occasions too, Airtel has committed such types of frauds so many times with me and my friends. One time it was an unauthorized charge of Rs. 24 and another time it was Rs. 99. They automatically activate any service on any number WITHOUT APPROVAL from the customer, and when these irate customers call them, the Airtel customer executives then have the nerve to start misbehaving on the phone. Give me a break. Classic case of – ULTAA CHOR KOTWAAL KO DAANTE, isn’t it?

So Mr. Airtel, please refund my 24 + 99 + 25 = 148 of FRAUDULENT BILLING, and do not activate any kind of useless services on my number in the future. If Airtel resorts to fleecing its unsuspecting customers like this ever again, then all of us friends and relatives here are going to form a group and jointly file a CLASS ACTION LAWSUIT against AIRTEL. We would also then feel compelled to take this issue to the news media and switch to foreign companies such as Vodafone, etc.

hi my name deven jiva baraiya. my mobile number+[protected] i am international roaming in saudi arabia in jeddah city before my service is working now days my service not working please start my service as soon as possible i have to much problem to contact

Re: Airtel

Dear Responsible & Airtel Mobile Staff,

I would like to put up my grieverance hereby for further action you feel essential to be taken in this concern. I bought a prepaid connection on 6/5/07 for Rs 250 in which as per the plan I was supposed to get talk time of Rs 250,instead I have got balance of Rs 125 at the time of loading the sim, I was told that the remaining balance of Rs 125 I would get within 72 hours, but after complaining for several times till date I have not received the remaining balance, lastly on 12/5/07 I was given a complaint which is [protected] please take action on very urgent basis or else I will discontinue Airtel service,as I am not satisfied with your customer care people since every now & then they say it would take 48 hours but nothing happens in due course of time, hoping that you would take a very prompt action in this connection & oblige.

My cheque of Rs 608/- for my monthly bill for my mobile no [protected] was received by the local franchisee unit of Airtel at Panjim Goa on 22nd February. The cheque was sent through courier services and proof of delivery was received from the service provider.However the concerned person receiving the cheque misplaced it and I had to face continuous reminders for 18 days from their Pune branch that the payment was not received. There were warnings of termination of services .All the explanation on my part was of no use to them.Ultimately I had to visit their Panaji office in person and issue them a fresh cheque. The earlier cheque has not been traced as yet.

I found the franchisee operation to be most unprofessional.

I have a post paid mobile connection of Airtel mobile services India through Account no. 107-[protected]. They have charged me for SMS while the connection I had was having free SMS pack. On talking to the customer service executive Ms. Kanchan I was told the company had withdrawn the SMS pack on 23rd Nov. Since no such notification of the company was received by customers I asked her to register my complaint and give me a complaint no. Which she refused. On being asked the number of her superior executives she refused to give the number. What is the way out for the customer?

Airtels customer service department rely on computer generated reply system. It looks for words then generates a reply to your query based upon this software. I would suspect that only about 5% of your calls or SMS are actually read by a human interface. The company itself is debt ridden and having problems with competition from Hutch/Vodaphone, who offer a much better signal quality,especially in regard to GPRS. Airtel are living on borrowed time because most people realize that the service offered is total crap and that the equipment they use is out of date. Just look at the download speed on their GPRS service by pressing Ctrl Alt Delete and go into networking. It gives you the precise speed your connected at.Mine is usually 1.5kbps or .75 of 230 kbps. I can use it for emails and nothing else. Dump it and go to Reliance. Not for the phones but their data transfer card.It connects at 125kbps and costs around 1250 per month. I know it might seem costly but you save on time and blood pressure.Airtel or Airturd are rubbish. Dump them and vote with your mouse.I have lived on 3 continents and AIRTURD are the worst mobile company i ever come across. Absolutely crap.

I have Aitel Broadband and as a matter of fact Airtel's customer Service is too pathetic since they keep on hanging up on me. And, I have few billing disputes with Airtel's illegal charges and they didn't resolve it since November'2007 and then charged me more charges even when I was not using the services.

Please, NEVER EVER GO FOR AIRTEL SERVICES.

PATHETIC/POOR CUSTOMER SERVICE(AS THEY HANG UP ON YOU)/ILLEGAL CHARGES.

Please, guys don't go for Airtel.

i had activated the airtel sms pack yet dey deduct my balance..this has become a real concern for airtel...thanks to the mobile number portability i'm goin to move on...

my no is [protected]
i have purches connection before 7 year. however on 10.10.2010 your people wake up and disconnected my service and giving reson for non verification. it is to much from airtel side. now for reconnection, i have to go thair shop and airtel is seying this is best service, we provide. cay you think about, after seven years of period verification is panding. go bless to you pepople.

Airtel Friendz Services are becoming Worst and worst,

Whenever we makes a call in happy hrs, its really irritating to get connected with frndz,

Network will allways be down, Lot of conjestion in network, Very irritating, Am thinking to switch from Airtel to some other services, As i cant tolerate this any more.

Whenever there is need to call somebody very close to me, I have experienced very worst Network problems,

These conditions are not improving even after complaiting to lot many Customer care executives.
Some times even messages are also not going, its really frustating to have network like Airtel with your cell,

Frndz, I will sujjest, Just Switch your services.

HAPPY NEWS to all AIRTEL Customers now you can switch to other operators with out changing your mob no. Last week i switch to Vodafone from airtel with out a penny cost :-)

Kindle activate the do not diturb facility on this no urgent [protected] or tell me the procedure for the same.

The people who sit there at the customer care are just not bothered about the customers problems. They just want to finish their call and save their call handling time. I had a pathetic experience with the customer care. I look forward to change my service provider and to advice others the same thing.

AIRTEL, the worst customer care in INDIA.

Yes, even in my Airtel account there was a deduction towards roaming charges while I had not gone anywhere for the complete month/billing cycle.

On speaking to the customer care (name Pankaj) not only he was rude but also he was adamant that I must have gone somewhere / outside the city and the charges are legible.

Is it the way of caring the customer or harassing him?

Unnessary calls for the payment of dues . i ve been using these service for more than seven years. and Cleared all payments . after regular payment of due for such a long period. i should b given some Privelage. Wherelse no Privelage is as yet provided. instead i start gettin Calls to make the payments before due date has arrived. At times ur collection executive demand for payment. even when Payments are made. ur Services are very good. nothing to demand more. But it was very bad experience when the service was stopped for just Rs 170. For the month Oct . Where i ve been making Payments in thousands every month. i am very upset about that and i dont want to continue with ur Services

Hi all,
This is reference to my post paid mobile connection which I had in Bangalore ([protected])
The reason for disconnection was that I got transferred to Chennai.
I had given a request for surrender of connection which was promptly received by airtel guys on 07.10.2017!
When I asked them about refund of my advance amount of Rs 1500.00,no one knows nothing as of date (08.01.2017)...They just keep on asking details to details, but ultimately no result!

I have been faxing them, email them, calling the airtel customer and till date I should have spent Rs 500.00 to get a refund of Rs 1500.00.

My advice to customers:

Don't get fooled by big commitments that Airtel gives!These are just plain gimmicks! If you already have a airtel connection, god save you!

For the second consecutive month, I have been charged for VAS charges at Rs. 25. I never made any request for the said services, for which I am penalized unnecessarily.

hi friends :

i'm also facing like same problem with airtel.

i pl. to inform you if you have airtel postpaid connection throughly check your bill and pay

if you find any thing wrong charges they wont responce for every time the rep. whomever in that concern dep. only know 24 hr or 48 hr

pl. friends if you have connection pl. disconnect and get back your mony safe!

I had purchased my mobile 4 months ago and because of ur company's name i took airtel scheme.now i activated airtel live services on my mobile, but it was not able to connect.Then i left it and till today didn't even saw it.Daily rs10/- is deducted from my balance for using wap services, few days ago i talked to your executives they noted my complaint and asked me to call them everytime my money is deducted.Only one day they refunded me ten rupees and from that day onwards nobody is there to attend my call.I tried to contact but they left it to automatic answering machine.my hundred rupees had been deducted till today.why i should pay for not using the services.I request you to refund all the money till now that has been deducted unecessarily and provide an assurance that in future nothing will be deducted from my account.please do it as fast as you could.An early response is expected.

my airtel mobile phone is lost! plz help me to disactivate that sim card.my mobile no. is [protected] plz help. thanks

i am not ur customer. but i need ur help. because here
include one 1 1/2 years old child . i want 1 airtel no.'s of last one months summery. So. pls. help me.

hi this is shashidharreddy, my mobile num is [protected], i am given a complaint to ur company on november 30 th 2017, regarding of network problem at my residence l.b. nagar, and at my office at moulali, already seven months over, every time i am giving a complaint to costumer care, they will tell sir u will get a call with in four hours, no one can call me, then how can i pay the bill, u r not giving the correct services to me then how can u r representatives r asking the bill amount, now what i am telling finally r u clear this solution or can i go to the consumer court, i want immidet action on this issu, i want replay for this with in 2 days.

Respected Sir,

This is in continuation of my complaint which has been remained unreplied. I bought a SIM card from CULLULAR SHOPPE, Shyam Kunj Building, 19, Arabinda Sarani, Kolkata – 700 005, ( Phone No. [protected], [protected] ) after submitting proper documents on 14th May'2017. After 7 days the outgoing call was barred. My Mobile Phone No. is [protected]. The Airtel customer care informed me by SMS that the documents were not submitted by the dealer. After that I contacted the dealer on 27/05/2017. They told me that to whom I submitted the documents is in leave and the documents are lying with him. I was asked to submit my identity proof again otherwise my mobile connection will be disconnected after 10 days. They behaved with me very badly and in such a manner that the fault is mine. My mobile connection has already been disconnected from 28/05/2017 without giving me 10 days’ time. I am surprised to know that they are asking for documents again. Why should I suffer because of the ignorance of the authorized dealer of Airtel ?

Please do the needful and oblige. Your early reply shall be highly appreciated.

Thanks & Regards.

SOMAVA CHATTERJEE (Advocate)

I am trying to deactivate my NR and its not happening through site. I tried to call the customer care and no update so far. Form last three month they are getting my 53 Rs per month for free. Poor customer service.

whenever my mobile balance get above 50 they will cut balance why it's happening?

hi i m ravi...
i had airtel freinds scheme dat friends to freiends callin 10 paise...
n other any network callin 50 paise...!
bt nwadays dey charge me 1.2 paise per second...! when i called customer care dey r suppose give me right information about recharge...
but dey dont...! he said me recharge with 110rs... n den i recharghed with110rs... bt it ws wrong... aur abhi customer care ka no bhi nahi lag rtaha hai...!

I was using same scheme(Airtel Frndz) from last four years. I made recharge for low STD, Roming rates & without knoe=wing my Frndz scheme was get deactivated. I taked to all the senoirs n related persons no one is responding me for gettinh my frndz scheme back.
I am not happy with Service AIRTEL providing

Same here
Friends Group is getting ###ed yaar day by day
all the customer care are not responsing correctly
I m very disspointed with Airtel

i have airtel friends prepaid card my cug is not activated and am trying to make group but no reply please help me

sir i have been created my group but i want to remove [protected] this number . plz remove this number

please breaking the my existing CUG group bcoz i want create a new Cug group.. Mob.no. [protected]

sir,
i have airtel prepaid [protected]
i just wana know that, , is there any scheme by which i can reduce me call rates to one single airtel number within a same state, ,
plz let me know this thing, as early as possible

my airtel friends scheme sim card's validity is going to finish this month. Now i want to extend its validity till one year.how should i do it? please tell me.

Dear Friends if you want to Solve yous any complainet from airtel and you are from bangalore plz take the request no and after 7 days call to nodal center no the ll solve the problem with in 2 days. You can find the nodal center no from airtel website.

dredfc

My Friend is having Mobile Connection Prepaid with Airtel. I Recharged for Rs. 120 through Internet from ICICI bank Account. Mistakenly I typed wrong number. I complained this to the Airtel Customer Care at 121. He said you can not get cash back or can not do the revert. This so bad. And since then i am not using Internet Recharge Option for any mobile.

It is very difficult to get Tata sky No? ( For recharge the account we have to wait a long ).

i want a life time prepaid card no.

dear sir---

i am arif bhat very much frustated by the service subscription by airtel . they subscribe the pack services to my number and deduct the money automatically and then say that i have done this. they are looting the money like this in manner. please help me. the customer service of airtel is very rude.
my no is [protected]

arif bhat
kashmir india

yeh,
i too very sad with such unfair mean of deducting money.and worst thing is, no one is here to listem your complaints.I supposed we all should through airtel and look for another good telecom service...
please help me .

regards
jagdish rawat

Hi,

I have just taken a new connection of AirTel. Its prepaid card, today morning i got one message without sending any reaquest i.e "You Have been Subscribed to HelloTune..."

When i gave call to Customer care, i have been told that, i'm getting this free hello tune for a month n after that i ll have to pay for it, and when i asked to deactivate the same i got one number from them and thats *106#.

I am trying this number since morning and still i am getting same message i.e "The request has timed out, Please try again"...

This is one more way this AIRTEL selling there boring Hello Tunes. ;-X

PLEASE DONT GO FOR airtel CONNECTION... ITS absolutely 3rd class.

I received an sms for dialer tunes from 12800. I dialed the number and then i realized it was written 60 paise per second. So i cut the line immediately. But i did'nt activate the dialer tunes. But it has been activated and my account is going low. Because, everyday new dialer tone is set up and the money for it is taken from my account. Beware!