Amazon
Reviews and Complaints

Amazon chat said my product was delivered.

It was Not On My Porch I was home
All that Day/Night.
ORDER # 111-5052698-1681007
TOTAL
$52.74
I have called about this with no help.
Looks like the driver is not truthful.

I just received this email concerning shopping at "Whole Foods" via Amazon Prime. Because of this "increase" (which I consider a hidden tax) I will no longer order from "Whole Foods" and I am sure other customers who continue to order will not be adding the $5.00 "recommended" tip to the order for the delivery person. The term "operating expenses" in the email alert is extremely vague in terms of justifying a $10 "service charge" fee. Good riddance to "Whole Foods":

Dear Prime Member,

We are writing to let you know about an upcoming change to Prime grocery delivery benefits at Whole Foods Market in your area. Starting October 25, 2021, delivery orders from Whole Foods Market in your area will include a $9.95 service fee. This service fee helps to cover operating costs so we can continue to offer the same competitive everyday prices in-store and online at Whole Foods Market.

One-hour grocery pickup at Whole Foods Market will continue to be free for Prime members in your area. Other exclusive benefits for Prime members at Whole Foods Market include special deals throughout the year and an additional 10% savings on top of sales prices store wide (excluding alcohol). Additionally, Prime members with an Amazon Prime Rewards Visa card will continue to get 5% back on all credit card purchases in-store and online at Whole Foods Market.

As a Prime member, you continue to enjoy a wide range of unparalleled shopping, savings and entertainment benefits, including fast, free delivery on millions of items, free delivery on prescriptions from Amazon Pharmacy and other prescription savings, award-winning movies and TV series with Prime Video, ad-free listening of 2 million songs, thousands of stations and playlists, plus thousands of podcasts with Amazon Music, free in-game content and games with Prime Gaming, books and magazines with Prime Reading, unlimited photo storage with Amazon Photos, and more.

If you have questions about the grocery service fee at Whole Foods Market, you can learn more here. And if you'd like to make changes to your membership, you can go here.

Sincerely,

Amazon Prime

I delete an email and it says it is deleted. The next day it is there again! This is frustrating. Please fix the problem or tell me what I need to do differently t make sure that email is deleted.
This problem has been going on for a year or more. I figured I just had to get over it. I just had it today! I did not know how to complain. When I found this site, I thought that I would try and hope that this complaint will go to a person who is able to make sure that my deleted emails are truly deleted
Also, when I text something, this Amazon fire switches letters around and, therefore the receiver of my text is not getting information that I am giving to them!

Driver is literally throwing packages like frisbees
Franklin, TN Amazon
Delivery Van #421123 1:50pm Tuesday 9/21/2021

the driver to 230 E 2nd Ave Cheyenne Wy 82001, frequently delivers packages to the wrong addresses on my street, we as neighbors have to go door to door asking if anyone has received a package with our name and address on it, and when he delivers a package he places it on the wrong side of door, so you can't get to it or he places it on the ground beside the porch, it's enough to cancel the amazon completely if this isn't better soon

The issue that I have experienced was: I am a regular Amazon customer.

I purchased in good faith a product that was faulty and quite frankly could prove dangerous.

Nothing was wrong with this review.

Sadly, an email said my review could not be posted. Strange I thought I always give reviews and I always read reviews before I buy.

Here it is :-

'Lasted ONLY Three 3 Days at that rate 12 will last just over a month!
One Brush lasted ONLY Three 3 Days at that rate 12 will last just over a month!

Before that it felt weird as if straining to work. Then while brushing it just ceased to move like it should.

I would take a picture but it looks the same outside but inside its broken'

It had a 'resubmit' button but when one tries to 'resubmit' it said this '

'We apologize but Amazon is not accepting reviews on this product from this account. If you would like to contact us about this decision, please email [protected]@amazon.co.uk.'.

This is not a truthful way to run a business, customers rely on Reviews as I do.

Trading standards some time ago agreed and contact Amazon about this before issue before, not allowing truthful reviews. The right for customer reviews to make an informed decision.

I wasted my Time and Money on a faulty product and did not wish for that to occur to anyone else.

It could have been dangerous to me the faulty product might have broken in my mouth, injured or perhaps went into my trachea / lungs while brushing my teeth.

I would Never wish this to happen to anyone. Truthful reviews help inform us customers against faulty products.

It has become common for products ordered on Prime to be late! I have one item "out for delivery" at 10PM which won't be delivered and it happens all the time. Lost items which are becoming more common, are not refundable until 4 days late. Fed up with Amazon. Going to buy EVERY item I can locally rather than Amazon because their service has deteriorated so much.

I have been attempting to purchase items & without any reason amazon has been restricting shipping to my location now. I have purchased these items before and amazon had become a horrible company and is forcing me as many others to purchase what they select fir me! I want what I want not what any company or anyone says I can buy! It is my rights to chose what I want! My zip code is 60622.

Please have your drivers turn down that loud music, they pull into our driveways with that extremely loud music on a daily basis. we have vide, tag numbers, and will contact the police if this continue.

This is a scam that is stealing credit card account numbers and charging items to people that they stole the information from. They are ordering items from Amazon using the stolen credit card numbers while the account holders are not aware that these charges are being made until they receive a billing statement. Is this scam coming from an Amazon employee who is buying numerous items of the same thing for large amounts of money? Someone needs to investigate this quickly or Amazon wull be losing customers who have accounts with them.

Clorox chlorine for pools.

This seller needs to be taken off of Amazon. I did not read the reviews, therefore I did not realize that this was not the 25 lb tub with 300 3" discs like is advertised from other vendors. Seems like this is a purposeful scam by the overseas crooks.

I ordered this because it looked like the tubs of regular 3" discs. It advrtises 300 discs just like in the big tubs. This seller needs to be taken off.

I have returned my items 1 month ago, Got refunded for 2 of the 4 sent in the middle of august but there is two of them i have not received. they have been received and posted received in your system for a 3 weeks now and StiLL no refund. I have had 3 emails stating they will be processing refund yet>>>
NO REFUND YET< Im angry as Hell now . calls to customer service and Customer service can do nothing! Im an everyday amazon shopper for years and Im getting the run around, Covid is bad enough with out BS runaround.The refund is 22.18 cents My God just put it on my account and be done with it. last 4 digits of order number is 0600

Gail jones
134 w 4th st D
Greenville Ohio 45331 phone number [protected]

16 of june hit and run of an amazon driver; 5000 euro damage to my gate. Do you think I was lucky I got everything recorded? 2 months later still nothing.
Amazon blaims it to the driver's insurance. Bull because the advertisement of the delivered product said Sold by and Delivered by Amazon.

Driver's insurance does not wish to pay the quote because he gate is over 3 years old.

I will go to the press in a couple of days, it seems the only solution

I believe I was fired unfairly. I believe the date I was suspended was on 4/14/21. I was then called on 4/16/21, I believe that was the date, by HR, to tell me that I had been officially terminated. I tried to appeal my termination, but I was told that I could not appeal my termination, because I was a potentially violent employee. I am six feet tall and about 200 pounds of pretty much solid muscle. I workout all the time, and I have been told I look like an MMA fighter. THAT is why I got fired. Because of my APPEARANCE. In general, people are scared of me because they say I look like a fighter. Most of the young guys try to "challenge" me to try to act "tough" with me. I was in the military for 9 years, and I have a college degree. I was 53 years old then. I am a very confident and highly skilled man. I am not a boy, and I am not a weak person who is easily intimidated; I was in the Army. As far as the reason they said they terminated me, for being potentially violent, that is not the truth. If I were either a skinny, or overweight male, instead of a muscular male, I believe I would still have my job. I liked working at Amazon, and I was good at it, and also, if I could have had a couple of the managers who liked me, to speak on my behalf, I also think I would still have my job. I would like my job back at Amazon. My phone number is [protected], and the email I used is [protected]@rocketmail.com. I know I am not supposed to put "personal information" here, but this is not a regular complaint. I liked my job, and I would like my job back:). My name is Greg Carlton. Thank you.

Orenda PR-10000 one quart liquid was ordered 8/9/21 for total cost of $41.77. The product I received was very different. It was 2 quarts of a different product. A refund was issued by Amazon 8/14/21 for the full amount, pending return of the product. I returned the product to my local UPS store, as required. I suggest you can check their records.

I was recently advised the the Orenda PR-10000 was never received, so I have been charged the $41.77 once again.

I am only guessing, but I think the problem is that your system was expecting the Orenda product returned, but I never got it in the first place. I did return the 2 quart product, that I recall cost about $22.00 or so on your site. I suggest you check your returns for such a product, and refund the $41.77 again.

8/16/21, I ordered the Orenda product once again, and got the correct one, no problems. Thanks.

September 10, 2021 5:51pm Prime driver stated package delivered. Tracking # TBA382188548000 I did not receive at my apt #3. N113W15511 Francese Dr. The description photo show a front door There are 5 buildings in my complex all look alike from the outside. 9/11/21 @ 8am I went to each building to find my package. Was not there. As photos below my door apt#3 has a welcome mat.

All ready stop the prime membership, keep charge me double 12.99 from April. Yes, double 12.99, it is about 9th and 23th of every month.

09/07/2021
Show additional information for activity type debit cards -12.99Amazon Prime*2G1Q 09/07 PURCHASE Amzn.com/bill WA activity type debit cards
status type icon cleared
Cleared. Select to mark activity type debit cards -12.99 Amazon Prime*2G1Q 09/07 PURCHASE Amzn.com/bill WA as Reconciled -12.99
08/23/2021
Show additional information for activity type Virtual card -12.99Amazon Prime*2D6W 08/22 PURCHASE Amzn.com/bill WA
Active offerReady to use Earn $5 cash back on your Amazon Music subscription! Unlimited access to any song, anywhere.activity type Virtual card - 12.99 Amazon Prime*2D6W 08/22 PURCHASE Amzn.com/bill WA
activity type Virtual card
status type icon cleared
Cleared. Select to mark activity type Virtual card -12.99 Amazon Prime*2D6W 08/22 PURCHASE Amzn.com/bill WA as Reconciled -12.99
08/09/2021
Show additional information for activity type debit cards -12.99Amazon Prime*2P2B 08/07 PURCHASE Amzn.com/bill WA activity type debit cards
status type icon cleared
Cleared. Select to mark activity type debit cards -12.99 Amazon Prime*2P2B 08/07 PURCHASE Amzn.com/bill WA as Reconciled -12.99
08/02/2021
Show additional information for activity type credit 12.99Temporary Credit Adjustment on 08/02/21 Card # [protected] Claim #... activity type credit
status type icon cleared
Cleared. Select to mark activity type credit 12.99 Temporary Credit Adjustment on 08/02/21 Card # [protected] Claim #... as Reconciled 12.99
07/23/2021
Show additional information for activity type Virtual card -12.99Amazon Prime*2E1E 07/22 PURCHASE Amzn.com/bill WA activity type Virtual card
status type icon cleared
Cleared. Select to mark activity type Virtual card -12.99 Amazon Prime*2E1E 07/22 PURCHASE Amzn.com/bill WA as Reconciled -12.99
07/07/2021
Show additional information for activity type debit cards -12.99Amazon Prime*2956 07/07 PURCHASE Amzn.com/bill WA activity type debit cards
status type icon cleared
Cleared. Select to mark activity type debit cards -12.99 Amazon Prime*2956 07/07 PURCHASE Amzn.com/bill WA as Reconciled -12.99
06/23/2021
Show additional information for activity type debit cards -12.99Amazon Prime*2187 06/22 PURCHASE Amzn.com/bill WA activity type debit cards
status type icon cleared
Cleared. Select to mark activity type debit cards -12.99 Amazon Prime*2187 06/22 PURCHASE Amzn.com/bill WA as Reconciled -12.99
06/07/2021
Show additional information for activity type debit cards -12.99Amazon Prime*2X0E 06/07 PURCHASE Amzn.com/bill WA activity type debit cards
status type icon cleared
Cleared. Select to mark activity type debit cards -12.99 Amazon Prime*2X0E 06/07 PURCHASE Amzn.com/bill WA as Reconciled -12.99
05/24/2021
Show additional information for activity type debit cards -12.99Amazon Prime*2R3V 05/22 PURCHASE Amzn.com/bill WA activity type debit cards
status type icon cleared
Cleared. Select to mark activity type debit cards -12.99 Amazon Prime*2R3V 05/22 PURCHASE Amzn.com/bill WA as Reconciled -12.99
05/07/2021
Show additional information for activity type debit cards -12.99Amazon Prime*2L75 05/07 PURCHASE Amzn.com/bill WA activity type debit cards
status type icon cleared
Cleared. Select to mark activity type debit cards -12.99 Amazon Prime*2L75 05/07 PURCHASE Amzn.com/bill WA as Reconciled -12.99
04/23/2021
Show additional information for activity type debit cards -12.99Amazon Prime*ZR2S 04/22 PURCHASE Amzn.com/bill WA activity type debit cards
status type icon cleared
Cleared. Select to mark activity type debit cards -12.99 Amazon Prime*ZR2S 04/22 PURCHASE Amzn.com/bill WA as Reconciled -12.99

Hello,
My name is vernal the reason for this email is because I had placed an order with Amazon over a month and a half ago and had to return the item the box was never open two weeks later I received an email stating that I returned the wrong item and that they cannot refund me until I get the right item to them and that they destroyed of the item that I sent them this is going nowhere I've called the customer service over 20 times they tell me they're going to escalate it to a higher level of department and I receive the same exact email every time telling me to send the correct item if I want a refund I am an elderly woman and this is $400 of money that I need I've been a customer of Amazon and card holder for over 10 years please help me thank you.
Vernell

My name is David Merrick address 666West Germantown Pike Plymouth Meeting Pa. Your delivery driver left his delivery vehicle unlocked and engine running while he or she was inside the building making deliveries. The vehicle number is 0340

Delivery person dropped off packages at security desk with no attempt to deliver to tenant office(On camera). Security delivered them to the suites. Suite numbers were visible for delivery.

Address - 12621 Featherwood, Houston TX. 77034
Time - About 12:40pm.

Please remind them to hand deliver to the suites for liability reasons. Once Security touches the packages, they become responsible for the package.

Thank You