Amazon
Reviews and Complaints

You suck. You just send people in an endless loop when they try to get issues resolved. I would rather shop at walmart and wait in their endless lines than deal with you and you robotic algorithms.

I am trying to get a refund and I get crap from the seller and no customer service from you.

It's been over a week and no response from seller and now help from amazon.

According to the instructions, this Kidde fire extinguisher needs to be replaced withing 12 years from the date of manufacture, stamped on the bottom of the cylinder. This unit was sold as new, but the cylinder bears a date of 2018, meaning that three years of its useful life have already expired. To make matters worse, Amazon won't accept a return on fire extinguishers. So, this is another example of Amazon screwing their customers with "Fulfillment by Amazon" misrepresenting old stock as new. If you need a fire extinguisher, go to a reliable REAL store and buy from a traditional distribution chain.

I John,
Called back this morning because evidently the team you sent me to wants me to sign up for student prime.
I already have a subscription that is student prime that is paid for until Sept. 26 2021 and was accidently removed.
Now amazon won't turn it back on. I already paid for it. (Sept 2020 - Sept. 2021)
I now because of the way I have been treated I don't want anything to do with amazon.
My wife and I have spent $5000 to $10000 in the last year at amazon.
Something as simple as giving me what I have already paid for seems to be too much for amazon.
I will never buy anything from amazon again and I don't need to watch prime movies.
Nothing good to say about the company.
Thanks for being nice John. Nice doesn't fix the problem.

Kevin B. Colvin
Shop & Lab manager
Rm. 144 Kaufman Hall
Old Dominion University
Norfolk VA [protected]
Ph. [protected]

This is becoming a habit with your delivery services. Once again, my package (Order #[protected]) was listed as "out for delivery" today 4/14/21. I waited for the package but it never arrived. This has happened to me numerous times when ordering from Amazon Prime. The email tracking stated that it was out for delivery and would be delivered before 10pm. After 10pm, the tracking stated that it would arrive on 4/15 or 4/16. How many times does this have to happen before someone looks into it and rectifies the situation? What is the point of having Amazon Prime if you never deliver the package when you state that you will? Why do you list the delivery date or "out for delivery" if you never deliver it on that day? Your delivery services are terrible and costs me numerous hours waiting for deliveries.

They used upsp for delivery and the item was never delivered and they won't replaced it!

My problem relates to the injury caused by a product purchased on Amazon called Innovo (shorts).

I have seriously complained to Innovo and demanded a humble compensation for the pain and suffering caused by their product.

Their response was an endless questionnaire that I quickly responded to. It was followed by more endless questionnaires (obviously using my answers to learn more to protect themselves in the future from others suffering the same consequences).

After a back and forth exchange of emails, finally, their big excuse was that the product is not offered to men?... And denied economic compensation.

It is advertised all over the internet as a product for male incontinence after prostate cancer!

I also find other people suffering the same electrocution results.

After having radical prostate removal back in 2008, I am experiencing urine incontinence, I searched for help on Amazon and it showed a product called Innovo that generates electronically Kegel exercises to stop incontinence.

When I received it, I followed the manual instructions, but I only use it for 5 days because of the intense pain caused by the electroshock that the Innovo shorts generate on the fifth day of use, were deep and strong in my pelvic area, specifically in the tailbone area, to the extent that I was not able to walk, move or sleep.
I was in tears until I got an appointment with my doctor on November 11 that promptly prescribed me six days of steroid treatment.

The steroid treatment combined with Tramadol pain medication helped me but it was not enough. A few days later the pain returned. I was not able to find a position that will help me to alleviate the pain. The pain was there while standing, seating, or lying in bed. It wakes me up during my sleep.

I returned to the Doctor's on November 24, 2020. Dr. Matthew Willey, who specializes in spine pain management, requested some x-rays that were done in the same office, and then he injected a pain medication in the area where the Innovo product has hurt.

Dr. Willey warned me that the pain medication he injected would alleviate the pain for a few days but I was required to schedule an appointment to see him in the Celebration Institute to have a more intense treatment, which is an epidural inoculation.

In reference to the epidural injection, it is required to have a companion to drive me, wait for the treatment to be completed, and then drive me back home. Because of Covid-19, I do not have anyone to help me with that. As a result, I have no choice but to endure the horrible pain that Innovo has generated.

Because I am 70 years old handicapped senior, my doctor sent me a letter requesting me to observe homestay as a result of Covid-19, because exposure to it for my age and health conditions could be serious.

I am not a litigious person, but I expect that Amazon will compensate for the pain and expenses associated with the health injuries caused by this product in any form. It could be a credit in my account.

I also expect that Amazon will not allow the seller to offer this damaging product.

Am trying to find out why I am being charged monthly by Amazon Prime. I did not order anything else besides the 5.99 charge in March. I am not getting any answers Just a run around the net for nothing. I want to cancel any account that I may have with Amazon! So I am getting charges on my account that I know nothing about. Why can't you just show me my account directly and let me cancel it out with no more charges?

I have been banned from posting reviews since January 2021 due to an incentive that was in my baby monitor box ordered from Amazon which I understood from an Amazon employee came right from the Amazon Warehouse. I bought a baby camera monitor back in December 2020. In the box, the seller had included an incentive. Due to covid and not working much I took advantage of the incentive which led to me getting banned. I never did get the so-called free item from the seller. I don't feel it's ethical to ban customers from posting reviews when the sellers are putting incentives in the boxes that come right from the Amazon warehouse. I've sent several pics to the supervisor Vic of not just one but many sellers who are disobeying the policy that Amazon has set out. To ban the customer but allow the sellers to keep selling their items with no consequence is very unethical. The incentive issue is a lot bigger issue. If you were to check all your product boxes, I wouldn't be surprised if you have 95% of your sellers breaking this policy. My account has always been in good standing, I feel I should have been given a warning rather than a total ban. I've filed several reports along with pictures to support that the sellers are breaking the policies. I have emailed customer reviews several times with no resolution to my case as they seem to keep turning a blind eye to an ongoing issue. This ban has led me not being able to ask sellers questions before purchasing an item. I have filed several complaints while customer reviews turn a blind eye to this ongoing issue with the sellers still abusing the rules while the customers get banned for an issue that needs to be properly 100% dealt with. I am happy to send pictures and order numbers.

To Whom this concerns,

I purchased a set of 4 Gabriel shocks from Amazon. I thought I had better check to make sure again that they were the correct ones that said they fit my truck. I did a quick search and found a different style for the front shocks and started a search to make absolute sure that I would not have a problem installing them. I found the same shocks at ShockWarehouse for over $33.00 cheaper that included free shipping. I inquired with a account specialist and was told that they check pricing every 30 days or so. I don't think they have checked in a while. Even after I pay $15.99 return shipping fee from Amazon I still saved $16.82. I will not make that mistake again as $33.00 can pay my monthly electric bill or my truck insurance. I feel I got a tough luck response and am left with a feeling that I have been cheated out of some of my hard earned money. It may not be much money to Mr. Bezos but it is to me.

Sincerely, James & Dawn Johnson
[protected]@outlook.com

On Saturday 4/10/21 I called Amazon customer service to make a change to my new cell phone number to [protected] and after answering there questions the best I could and was not able to answer a text they sent to my new number I was not able to change my number I am 81 years old and have some vision problems and am still learning my phone can you help me I can be reached at my home phone land line at [protected]

I always cringe when I look at my orders from Amazon and see that they have appointed their own delivery service called Amazon Logistics. It's a fancy name for what is for the most part the Uber or Lyft of delivery services. I've had packages delivered to the wrong town because they don't know how to put an address in their GPS. I almost never order same day delivery because It won't get here in time. I've looked online and had my package scheduled to arrive by 4pm only to have it delayed to 6pm then 8 pm, 9pm then when I look up the order online and amazon sometimes offers the, "See where your delivery is on a map" option only to show that the vehicle is back in the parking lot of the warehouse. That's not only irresponsible, It's deceptive. My advice to AMZL would be don't make promises you can't keep.

If you've ever dealt with Amazon before the pandemic started, you usually got a person from the US on the other end of the phone. Now, You get people that barely speak English, they hand up on you and don't call you back which makes you go through the verification process over and over again. When you do get someone on the line and you are put on hold, the looped tune (it's not even music) is so repetitious, that it's like Chinese torture. Amazon has gone to hell. I used to think eBay's customer service was bad...this is very comparable now.

For some reason amazon has changed how you see your purchases in orders and return section. They no longer show the dollar amount in the upper left hand corner . Called and chatted numerous times but no one ever gets back with you. I have had this problem 2x before and it was fixed within hours, now it has been going on 3 weeks. You can no longer use this to balance your credit card account. You would have to look at every purchase individually . they say you can download info from the website but you have to have a program from microsoft(I don't have it). this is very frustrating when the bill comes. MARTIN F MIERZ
10907 SW 53RD CIR
OCALA, FL [protected] amazon card #last digits 3161

Trucking company American Capital Trucking D.O.T. 3130306, refused road side assistance technicians payment after diagnostics for repair. Ruiz Tire Technician went to assist only after tech. Secured road call with driver and Prime driver insisted assistance with no regards to the late hous of 11:00 pm. I Miguel Ruiz owner of Ruiz Tire is requesting payment for service in the amount of $690 signed work order by driver of truck #8923 trailer #500753. Please reply [protected] or [protected]@gmail.com

I returned a dress to you, and I paid to have it shipped back. You never gave me my money. Now I am out the dress, the money paid for the dress, and the money spent sending it back to you. Which, the item said free returns. I was told to email a copy of the receipt to you, which I did multiple times. You ripped me off! This is not the first time I have been robbed by amazon. You people are scam artists! [protected] amy kain

Place 3 orders today went threw just fine. Goto order the 4th they closed my account for no reason with me still having a 75.00 balance on my gift card. They told me it was my problem they can't give me my money back. They r strealing from me. I just want my money back

Order Number 113-768226-4423445, Claim against Amazon.com

Requires an Intervention. Please help.

Requested by Edward Turknett, at 6700 Queenston Blvd # 211, Houston, Texas 77084

Phone number: [protected], email: ed.[protected]@gmail.com

I originally made a claim with Amazon.com in July 2020 approximately eight months ago disputing the payment method used to purchase a Sone & Bean Fischer Queen-Size Sleeper Sofa, 9"w, Chestnut Leather order number 113-768226-4423445, because the purchase was canceled, the merchandise was never received, and I have never been repaid the amount of the purchase. My claim to Amazon.com was their error, in reference to the way in which they are alleging the how purchase was made, and how they are alleging I was refunded the amount of the purchase.

According to Amazon.com the method I used to purchase their Sone & Bean Fischer Queen-Size Sleeper Sofa, 9" w, Chestnut, order number: 113-768226-4423445, was an authorized charge using my Bank of America debit card ending in 7770. A purchase I canceled, and I never received, and their claim that the money was refunded back into my Bank of America debit card account ending in 7770. To the contrary, I still have my purchase invoice clearly showing the purchase of the Sone & Bean Fischer Queen-Size Sleeper Sofa, 9"w, Chestnut Leather, order number: 113-768226-4423445 was made using my Amazon.com gift card account. No Amazon.com gift card account provides a credit in hopes they will receive their money later, so no purchases can made using an Amazon.com gift card account unless the money is already in the account.

Another allegation made by Amazon.com is that the money in my Amazon.com gift card account, was used for other purchases, and not to purchase the Sone & Bean Fischer Queen-Size Sleeper Sofa, 9" w, Chestnut Leather, order number: 113-768226-4423445. While I did make many purchases at Amazon.com in 2020, approximately $8, 000 in purchases, basically due especially due to the Coronavirus Pandemic, none of those purchases had anything to do with the way I purchased and cancelled, the Sone & Bean Fischer Queen-Size Sleeper Sofa, 9"w, Chestnut Leather, order number: 113-768226-4423445 at Amazon.com.

My claim today is, I'm finding that"little me"is unable to rectify the situation with"Giant Amazon.com", and that they never been refunded my money for the canceled purchase of their Sone & Bean Fischer Queen-Size Sleeper Sofa, 9" w, Chestnut Leather, order number: 113-768226-4423445, after attempting for over 8 months of vigorous attempting to do so, they are still disputing the pay method I used to purchase the Sone & Bean Fischer Queen-Size Sleeper Sofa, 9" w, Chestnut Leather, order number: 113-768226-4423445, and their refusal refund the purchase amount of $1, 784.93 still due to me

Due to Amazon return policies, we are not required to accept returns of digital media items, but we will gladly offer you the return for goodwill. Please kindly note our return and refund policies below. It can also be found here under FAQs. These are always visible before ordering.

Return of the item is possible (please note the item condition details below) to our CA address, shipping upgrades not necessary.
Please label the return address exactly as it appears below.

Our CA address:
Marc & Lukas GmbH
Return G2080808
Suite #214 - N191177
19138 26th Ave
Surrey, BC, V3Z 3V7
Canada

Please consider that this is only a return address. All returns are forwarded weekly to our company in Germany.

Please be advised that all returned merchandise is subject to at minimum a 20% restocking fee.

Your driver put a rut in my yard. This has happened 3 times before. Deliveries must be made from the road from now on. No more driving on my driveway.
frank linn
402 Columbine Dr.
Kennett Sq., OA 19348

I got a letter from Amazon saying I was selling reviews that all my reviews would be taken down and I could not post new ones. I tried to work this out for a month . I was told don't write again or my messages would be ignored and I would get no reply. I was told to stop calling I have been yelled at hung up on and been talked to very rudely. Can't talk to anyone but the people at the call center. Want to know why they think I was selling reviews . I do taste tests and get gift cards for doing in they expire in 3 months so I was putting them on Amazon so I could spend at my leisure. They will not listed and will not accept proof of why I got the gift cards Amazon is terrible to there customers I give up I will never spend another dime there