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Amazon Complaints 2049

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S
2:09 pm EST

Amazon amazon prime

I have never subscribed to amazon prime, neither do I have an account with amazon pay. Until today, I have never been on an amazon site; nor have I ever ordered from amazon. I do not understand how my credit card has been used. I am very upset about this unauthorized use of my credit care, so I believe someone obtained my number illegally; therefore it is important for me to receive information about who subscribed using my number. It has been billed to the credit card for several months, however, due to illness, I had not paid attention to the credit card bill, just paid automatically each month. Thus, I also need to know when this subscription was first initiated.

Desired outcome: Just delete any future charges to my credit card and notify me of who made the purchase.

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Experience1#
US
Jan 19, 2021 9:30 pm EST

File a BBB Complaint online and get Law Enforcement to assist in the investigation

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2:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon Reviewing purchases

I have bought several items through amazon and when I go to review them, they continually deny publishing my review. They refer to to guidelines yet I haven't violated any. I just wrote honest reviews? Seems like they refuse bad reviews and the one good review I wrote was about a political movie that they must not have liked my opinion on. I rely on reviews to buy products so now I don't trust Amazon reviews anymore. Very sketchy

Desired outcome: I’d like them to stop denying honest reviews

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11:24 am EST

Amazon Seller

Hi,

I have been trying to set up my shop for a month in a half. All the while you are taking fees from me. When I speak with your chat customer support, they ask me the same questions over and over, they refer me to help sections. The brand registry has no contact for someone to speak to. Its just an awful experience and service. My brand keeps getting rejected even tho I provided the right attachments. Its like a bot is responding. The chat customer service leaves me hold without saying anything, I'm not even sure if their there. They don't let me know how long its gonna take. They just disappear. Its the worst service I have ever used.

Desired outcome: refund or some actual help.

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12:11 am EST

Amazon Charged/took money from an Unauthorised Visa Card

Hi, i went on Amazon website Jan 8th to purchase items from Amazon.I ordered a saw blade and a pack of Tomato seeds.The total est$28.10.I went thru sales cart procedures without any problem.When I looked on website I saw that they took$3.86 from another Visa Card I had not specified at all on final sales cart check out.The Visa card I used had plenty of money on it for complete buy/transaction.Amazon took money from an unselected/unauthorised visa account! I called Amazon customer service.The Amazon rep said she was sorry and will put $20 on my account to cover the companies mistake.I went tonight to order items from Amazon.There was NO $20 like Rep said/ had promised.I called Amazon customer service and talked with thea.I was put on a run around.I asked to speak to her supervisor.Her supervisor spoke to me named Ana.She put me on Another Runaround, never granting the $20 Amazon card she had promised.Really pissed me off! This incident cost me time and money.Dont think it was legal to take money from unauthorised Visa card.I am contacting Fed Trade Commision with this complaint.

Desired outcome: You tell me?.Do you want my business.?Should I put out Many Blogs with this information on them?

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8:16 pm EST

Amazon Charges to my affinity fcu account - debit card

I keep being charged $13.85 every month on the 10th day since 8/10/20 in my affinity fcu account. Why is this. I haven't ordered anything. There was also a $257.25 charge on 8/5/20 which I don't recall what this is for. Please advise. My affinity fcu account ends with 7143.
Gladys Berniz
[protected]

Desired outcome: Please advise to all mentioned.

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4:03 pm EST

Amazon service

Amazon has locked me out of my account for over a week. They keep emailing me for payment which I have provided then they tell me to log into account to inter payment information. Every time I call or email they tell me to sign on to account with they have on hole and will not unlock.

Desired outcome: unlock account and help with fraudulent activity

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9:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon Classic tales

I can not buy the book that I published, Classic Tales, I contacted a couple of times the staff from Amazon.com and I have been told to wait 48 hours, as somebody will contact me, but this never happened. I wonder if the people who wanted to buy this book had the same problem. I wanted my book to be able for selling before Christmas period, but it could not happened.
https://www.amazon.com/gp/product/1954223005/ref=ewc_pr_img_1?smid=ATVPDKIKX0DER&psc=1
https://www.amazon.com/gp/buy/itemselect/handlers/display.html?useCase=multiAddress
"Important Message
There was a problem with some of the items in your order (see below for more information):
Classic Tales
Sorry, this item can't be shipped to your selected address. Learn more. You may either change the shipping address or delete the item from your order."

Desired outcome: I want my book to can be sold all over the world.

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5:28 pm EST

Amazon Not what I ordered.

*WUXIAOJING MNBATC36859

Please be advised that on November 28, 2020, I ordered 2 green, velvet jackets from Chinatera Limited which cost $58.97 for the 2. I finally received my order which is totally incorrect. I received 2 blue, corduroy jackets on January 10, 2021; NOT the 2 green, velvet jackets that I ordered.

I would like information on returning the incorrect jackets and a refund!

I paid through Pay-pal. Not sure who to contact so am starting with you.

Thank you,

Gabrielle Ayala

Desired outcome: Refund

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9:54 pm EST

Amazon Social media

Amazon sells a lot of crap from China.
Supports BLM and ANTIFA WHO TORE UP small mom/pop businesses in our community and others. Who also attempted to extort money from downtown businesses pretty much shut down many businesses in downtown Louisville, KY, where I live, but they shut down conservatives and denying first amendment rights. This is AMERICA!

Desired outcome: They need to know how many of their customers feel

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9:38 pm EST

Amazon Kindle Reader & e-books

I recently closed my Amazon account on Jan 11, 2021 (12:37 PM). Shortly after that - I got a Kindle Reader message that DELETED all the e-books on the reader (by "UNREGISTERING" the reader).

I had already purchased and paid for all of the items on the Reader.

This appears to be an poor attempt to get me to reinstate my account? Because I also got a message asking me if I want to set up my account.

As far as I am concerned, these items were stolen by Amazon.

Desired outcome: either a refund or re-register the reader and replace the STOLEN ITEMS.

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katvis
leroy, US
May 02, 2021 3:42 pm EDT

They are doing this with many books. This is what leftists, "communists" do. Quit!

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S
12:22 pm EST

Amazon Koblenzwet dry vacumn Model DV-110 KG3

You sold me this vacumn serveral years ago. I have never found the replacement bags for it.
You should not sell products that require basic maintenance parts.
I am going to run it without the bags as it is useless sitting here for 4 years or so because the bags aren't available. I can find the bags for many other models and do not understand why this one isn't sold.

Mrs. Ries [protected]@aolcom

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9:32 am EST

Amazon Being charged over 58.00 for nothing.

I just looked at my bank transactions. It shows I was charged on the 7th of January 2021 $40.04 and another one for $18.39. I do not know why I have been charged and would like my money back. I really would hate to not use Amazon at all and hate to think that y'all are just taking people's money. So I hope somebody contacts me and can explain to me why I've been charged these unnecessary charges. You about to lose me and my wife cuz I just spent almost $200 on my wife's Amazon account on some headlights and she buy stuff on The daily.

Desired outcome: Money returned

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12:21 am EST
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Amazon Wrong Shipped Item

I had reported this years ago, and still resent it today I bought a Crome Book Cover and I was shipped a large Dog Bone I didn't even have a dog. I reported it, but, the matter was never resolved, I am moving and dropped my crome book and back portion damaged leaving it unusable. You'll denial to render the crome book cover is fraud. I'll give you two weeks to provide with a new crome book and cover, or refund my money.

Case Logic QNS 11 Blue
11.6 Molded Netbook Sleeve Teal

Reference [protected]

Antoinette Cooper
1758 S. Santa Fe Avenue
Apartment #1604
San Jacinto, California 92583
[protected]@aol.com

cc: Attorney General - Fraud

Desired outcome: Stated in complaint

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4:43 pm EST

Amazon denied a refund for a returned item

UPS refused to ship an item without a box. after speaking to Amazon, they told me go ahead and pay for shipping boxes from UPS and we will refund you. i called back again to amazon to get the refund of the purchased box and got denied for that refund twice. this makes me very frustrated and mad on why amazon gives false claims and does nt take responsability

Desired outcome: lawsuit

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10:55 am EST

Amazon Pricing tactics

I purchase one led light for my garage and saw no options for a 2 for offer after I bought another ! Yet they flash one later! This is a sure fire way to damage future sales!

Alan K.Johnson

https://www.amazon.com/gp/product/B07XW7MQTP?psc=1

Please explain why you do this to customers and then make them feel cheated!

Desired outcome: Refund of the difference on my purchase from your offer for two!

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10:24 pm EST

Amazon alleged "shopping credit rewards" never work

I have received NUMEROUS e-mails from Amazon telling me I got a $5 credit good on any order $10 or more after recent Amazon purchases. The credit is NEVER applied to my new orders, despite being for items provided and shipped by Amazon.com, making me believe it's just a teaser to get me to order more, but I don't order things I don't want or need!

Deliver Date Order # Note
Dec 17, [protected]-9506630 e-gift
Dec 28, [protected]-48594
Dec 31, [protected]-31242 auto

There may have been more, earlier in the year, but I don't remember/didn't save any e-mails claiming I got earlier credits.

Desired outcome: $5 to $15 or more reimbursement

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katvis
leroy, US
May 02, 2021 3:44 pm EDT

It's called a scam, quit leftist Amazon!

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8:38 pm EST
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Amazon Internet policy

Although I may not be a large buying customer, I still enjoy the convenience you offer. However, I strenuously object to you removing Parler from the internet.
You have committed a violation of the First Amendment to the Constitution be restricting free speech, free speech and the free exchange of ideas.
I request a total reversal of this policy as an American citizen.

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B Gorge
US
Jan 15, 2021 2:18 am EST

Oh grow up.
As a business they have the right to decide what they want to carry or get rid of.
You're demanding that they violate their rights for some imaginary offense you've dreamed up.
Sad.

ComplaintsBoard
A
7:10 pm EST

Amazon Amazon

I sent a request to delete my account. I will never use Amazon again because of the obvious unprofessional approach of this manipulative, greedy company. In your attempt to control the world you have quickly branded yourself as a plague. The Amazon vans everywhere are becoming pests as well. Anyone using Amazon will be supporting the corruption and manipulation of our country. You are a disgrace! I am totally disgusted by your presence and will definitely bash you every chance I get.

Desired outcome: Amazon should be shut down by the government

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6:34 pm EST

Amazon Amazon

To whom it may concern AMAZON it is not right to shutdown websites that you do not agree with . Just because they don't agree with your thoughts and opinions. Since you cut parler.com off I am now canceling my amazon accounts. You will not get another dollar from me or my family from here on out. And don't you worry word travel's fast. Many customers will walk away form you as you have now trampled on there 1st amendment rights on purpose.

Desired outcome: Allow me to access parler.com I left facebook because they suppress conservative views.

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6:14 pm EST

Amazon Anti-American, and anti-Christian Socialist policies.

I stopped using Amazon last year due to it's anti-American, anti-Christian Socialist policies. I have even been willing to pay more to avoid using Amazon. (Although I have found Amazon is most certainly not always the cheapest.) I have left open the possibility of using Amazon, ONLY if I cannot find an item elsewhere. From now on I shall go without rather than support such vicious tyranny against Christians and all who love our country. You only support free speech if it is anti-American. One day the worm will turn, make no mistake.

Desired outcome: Amazon, stay out of politics. Sell your cheap foreign imports and leave descent people alone.

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About Amazon

Screenshot Amazon
Amazon is a multinational technology company that is based in Seattle, Washington. It is one of the largest online retailers in the world, offering a wide range of products and services to customers across the globe. The company was founded in 1994 by Jeff Bezos, and it has since grown to become a household name, with a market capitalization of over $1 trillion.

Amazon's success can be attributed to its innovative business model, which has disrupted traditional retail markets. The company's online platform allows customers to browse and purchase products from a vast selection of categories, including electronics, books, clothing, and household items. Amazon also offers a range of services, such as Amazon Prime, which provides customers with free shipping, access to streaming services, and other benefits.

In addition to its retail operations, Amazon has also expanded into other areas of technology, such as cloud computing and artificial intelligence. Amazon Web Services (AWS) is a cloud computing platform that provides businesses with a range of services, including storage, computing power, and analytics. AWS is one of the largest cloud computing providers in the world, with a market share of over 30%.

Amazon's success has not been without controversy, however. The company has faced criticism over its treatment of workers, with reports of poor working conditions and low wages. Amazon has also been accused of anti-competitive practices, with some critics arguing that the company's dominance in the retail market gives it an unfair advantage over smaller competitors.

Despite these challenges, Amazon continues to be a major player in the technology industry, with a strong focus on innovation and customer satisfaction. The company's commitment to providing high-quality products and services has helped it to maintain its position as one of the most valuable companies in the world.
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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint submission form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Amazon. Make it specific and clear, such as "Incorrect Item Delivered by Amazon" or "Amazon Prime Membership Unauthorized Renewal".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Mention key areas such as customer service interactions, product quality, delivery issues, or billing discrepancies. Include details of any transactions, order numbers, dates, and communication with Amazon's support. Clearly articulate the nature of the problem, steps you've taken to resolve it, and Amazon's response or lack thereof. Explain how this issue has personally affected you, whether it's frustration, financial loss, or time wasted.

5. Attaching supporting documents: Attach any relevant documents such as receipts, emails, or screenshots that support your claim. Be cautious not to include sensitive personal information like credit card numbers or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, clearly state what you expect as a resolution from Amazon, whether it's a refund, exchange, or other forms of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated and justified.

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Overview of Amazon complaint handling

Amazon reviews first appeared on Complaints Board on Dec 12, 2006. The latest review Theft of delivery by currier was posted on Oct 31, 2024. The latest complaint Amazon.com, Pet Centers order was resolved on Aug 03, 2024. Amazon has an average consumer rating of 1 stars from 11987 reviews. Amazon has resolved 114 complaints.
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  1. Amazon Contacts

  2. Amazon phone numbers
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