Amazon’s earns a 4.3-star rating from 11988 reviews, showing that the majority of online shoppers are very satisfied with their purchases.
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refund
I have been waiting almost a month for my refund of 1, 739.50. I have called so many times I have lost track. Been a member of Prime, and do 90% of my shopping through them. Why would they risk it? I have been thru the same speech over and over again. I pretty much know their names and feel like they're family now! Should invite them to Thanksgiving Dinner? All I get is, we have no idea why your refund in stuck? Really? Amazon is a multi-billion dollar company. Does anyone know how I can get my money back? Very frustrated consumer...
amazon not refunding money and replace my product against order - [protected])
Hi,
I had purchase one item from Amazon against (order no-[protected]) but they delivered me old and used product, same time I contact to Amazon customers service team and they told me send us pictures of this product by email and same also i have done but from that day to till today I'm regular calling to Amazon customer service they always telling me seller already dispatched your item for replacement and it is on the way and after few days again they are saying we are senging mail to seller and seller not responding and some time telling me we are filling A to Z claim against the seller but now it become more than one month when I calling to Amazon customer care team they are not helping me and they are always excuses on different ways..
My Amazon order no-[protected].
have 2 orders in and have heard nothing about them
I made 2 purchases and have not heard anything about them
here are their transaction Ids== 92L20461HX6743530 and the second one is
6TF37745WS438350C
Invoice numbers are: NF2018090819423286586
PB2018091618154381993
can you tell me where they are, I see that payment for both has already been sent, I would just like to know if they have been shipped yet or not.
unauthorised credit card charges
Dear Amazon,
I'd like to file a complaint with regards to a refund, below is some information to help you understand the situation:
On the 21st of September 2018 my bank account was fraudulently used for transaction on Amazon US - the transaction appears on my bank statement in Singapore in Singapore dollars as this amount - $44.51 - the charge descriptor on the bank statement is - AMZN MKTP US, (also mentioned on the bank statement is - *MT2J30J40 AM ZN), furthermore the last 4 digits on the credit card that was used fraudulently are: 3391. The transaction was done on the 21st of September 2018 and appeared on my bank statement the 23rd of September 2018.
I cannot see the delivery address of the person who committed the fraud/theft.
So what do I do now? Please help me by replying me asap. Thanks.
linksys ea9500 router
My story with Amazon started when I received this router, I found that it is EA9500 V 1.1 not V 2.0 despite of that I contacted Amazon two times once before purchase the router as I asked them for available version and they ensure to me that it is V2 NOT V1 then second contact to Amazon once I placed the order that cost me $402.75 as I am living in Amman-Jordan and I asked them again to ship V2 otherwise cancel the order and again they confirmed to me that it is V2 (I have the whole chat conversation with Amazon technical and costumer service) OK great, I got the router and guess what it is V1.1 directly I contacted Amazon by chat and they told me sorry sir all our stock is V1.1 ! I told them why you ship this version already I found it in my country and it is cost just $300 so Amazon decided to refund $104 to me, ok I setup the router and after 2 weeks an issue start appear in 2.4gh wifi that the speed of this band drop to less than 1 mb/s ( my ISP is 100mb/s download and upload) both 5gh1&2 and Lan work find the issue only in 2.4, I tried every single setting in 2.4 as I have very good knowledge with networking but no thing work, then two days ago I contacted Amazon technical department and after around 1 hour spending with them including reset my router to factory default they decided (AMAZON not me) as there is a defect in this router and they placed a replacement order for me and asked me to re ship the old router I told them that we usually used DHL or ARAMIX here in Jordan and they told me it is ok sir, I went to DHL and DHL asked me to pay $220 as international shipping before I pay I contacted Amazon and they told me we will refund to you just $50 as shipping cost! how they imagine that I have to pay 60% from the original price as shipping cost for an issue not related to me..your device is defective and I am still within the 1 month replacement period and it is not me who decided that current router is defective I sent and email to them and they reply to me same thing, I check all shipping company here and I found that the cheaper company is UPS that will cost me $140 and again I sent a complain to Amazon and they answered me the same that only $50 will be refund to me after they receive the item I rejected this and asked them to cancel the replacement and directly they cancel it and sent me email said (a discount refund has been issued to your account for the item) without mentioned the value of discount!
1-Amazon ship item not matching what I purchased and accordingly they refund to me $104 ( if I return the item instead of the $104 I have to pay $220 as shipping cost).
2-Then Amazon decided that my item is defective NOT ME and they won't pay the cost of return shipping (it seems that the 1 month warranty is not true it is part of advertisement for purchaser who live outside USA).
3-This is the most terrible behavior I ever seen from any company in my life as at the end I threw $300 in garbage.
4-it is a big Shame on Linksys that their flagship router with such low performance as I replaced this router with WRT3200acm and with all issues I faced with this router ( as you know the issue start on Dec, 2017) but it performing better than this and you can depend to use 3200acm in your daily work as your main router.
FINALLY I HAVE TWO ADVICE 1ST IF YOU OBLIGED TO GET SOMETHING FROM AMAZON NEVER BUY ANY THING FROM AMAZON WILL COST YOU MORE THAN $100 IN CASE YOU LIVE OUTSIDE USA TO REDUCES YOUR LOSSES PERCENTAGE.
2ND NEVER BUY THIS ROUTER GO WITH OTHER MODEL FROM LINKSYS AS IT SEEMS THERE IS A REAL PROBLEM WITH THIS MODEL.
my email is ([protected]@yahoo.com)
bulesk braded i-phone charger multi size pack.
I wag glowing with pride thinking that I got an incredible deal. The cables just did not last. I was in Hawaii, My I-phone just died. Took to apple authorized office on Kilauea Ave. in Hilo. They hooked up my I phone for diagnostics. At the end it was determined the cable was not apple approved and it did not provide sufficient protection. It was an I-Phone 6.
I want someone to be held responsible and reimburse me for my loss.
Neil Najibi
San Jose, Silicon Valley California
[protected]
prime membership fee
I put money into my Amazon account to cover my prime membership. Instead of using the credit in my account, my credit card was charged. I called and asked them to receive the charge on my credit card and use the credit in my account. I was told that could not be done. I said fine refund the gift card balance. I was told that could not be done either. All that could be done was to cancel my Amazon Prime membership. So I guess you're just going to keep my credit balance until I make a purchase. That is totally unacceptable and can be construed as fraud.
purchasing items
I have an issue with Amazon.com about ordering items on their website and I had problems trying to login on my accounts with them. Many times I had to put in passwords for my accounts and it keep denying me entry on it. I'm having a hard time gaining access on both of my accounts. First, they said it couldn't ship the items because there was some issue with the card I have which is Bankmobile vibe. Second, was trying to login on Amazon.com. And lastly, was to remove items. I would someone to look further into this matter.
free credit scores - trying to win a $1000 amazon gift card
I got sucked into trying to win $1000 Amazon gift card I had to pick one of about 6 sites & I picked the free credit score as it was free-I later received an email welcoming me. Saying I can cancel within 7 days or pay $39.99 per month. I deleted the email after writing down the phone # to cancel [protected]. I have called twice to be told they can't find me email address or home address. What do I do? Can you help me.
I don't want anything but cancel this subscription.
defective dell laptop
I bought a Dell laptop from Amazon on 31 August.but they send me a faulty product. When I called them they told for replacement.. after 2 days they told the seller has changed so I will be refunded my money.
They arranged a pickup on 7th September... their pickup person didn't visit my home and mentioned that my room was locked... from 7 to 13 September everyday morning and evening I called them and chatted with them but they always told lie and fake information provided... everytime they told it will be picked up by next working day or within 24 hours .. everyday they give assurance that it will be picked up by tomorrow...but already 1 week spend still nobody came for pickup the defective laptop...
Being FRUSTRATED I send email to Jeff and Amit...but still didn't get any response...they are sending faulty product and they don't want to take it back ..they are doing fraud and cheating with customers...
books order, waited for half of year, receive nothing, amazon.com keep cheating customer
ORDER # [protected] ORDER # [protected] ORDER # [protected] / Books, waited for half of year, receive nothing, Amazon.com keep cheating customer
Guangzhou, China
Waited more than half year, no books received ORDER # [protected] /ORDER # [protected] /ORDER # [protected]
Guangzhou, China
I ordered 4 books on Amazon.com March 15, 2018, after two months waited, I only received one book. Amazon.com asked me to refund then replace the order. I replaced a new order for 2 of the same books, then waited for 2 more months, nothing arrive so I contact amazon.com again, I was told I have only two options: refund or send replacement books, I insisted I must get the books as they are for my client, which I promised to deliver to them. So Amazon.com operate to place a new replacement order, then I waited for another 2 months again, but still receive nothing. September, I contact Amazon.com, they give me only one choice is refund.
No matter I contact America's customer service or China's customer service, I only get one choice after half year, that is refund. Then if I insist to send replacement, they asked me to refund first, then place a new order, then keep waiting again for another 2 months, and not sure if I can finally get my books...this is Amazon.com
If you were Amazon.com's customer, what's your feeling?
AGAIN, I MUST GET THE BOOKS, I DON'T AGREE TO REFUND.
There is no way for customer to complain, their customer service will block down all complain by ask you to refund then close the order.
ChatClose WindowSound
Me: Where's my stuff?
You are now connected to Lucky from Amazon.com
Lucky: Hello, my name is Lucky. I'm here to help you today.
Me: Hello,
Here's a copy of the chat transcript you requested:
09:21 PM PDT Harmandeep(Amazon): Hello, my name is Harmandeep. I'm here to help you today.
Hello. How are you doing today ?
09:22 PM PDT Connie Luo: You are now connected to Ashutosh Govind from Amazon.com
Ashutosh Govind: Hello, my name is Ashutosh Govind. I'm here to help you today.
Me: Hi
my order
ORDER #
[protected]
I do not received the goods till now
and the order was closed, please tell me where is my stuff?
I complained again & again to your China's customer service but no one response me
no one help me to do anything
Ashutosh Govind: Hello Connie, how are you doing today?
Me: I must get the two books
I already waited for more than 2 months'
very bad
Ashutosh Govind: My apologies Connie. Let me check what best I can do about it Connie.
I'm sorry that you have not received your package yet, while you require these books urgently, probably for your studies. I regret the delay.
We certainly did not expect this to happen.
May I place you on hold for 2 minutes while I look in to this?
Me: ok
wait for your feedback
Ashutosh Govind: Thank you for your patience and your consideration Connie. ill get back to you with the update asap.
Thank you for your patience Connie. As I can check Connie, the status of the order is very embarrassing for me Connie.
The order was placed on 08.05.2018 and it is still not shipped yet.
Me: I just need my books which I paid for them and waited for 2 to 3 months, the problems were caused by Amazon.com
Ashutosh Govind: Absolutely Connie, we have disappointed you in this order so far. But the product is not even shipped yet. May I just go ahead and issue the refund for this particular order so that you may go ahead and place a new order for the same product with the different seller?
Me: if it is not shipped why my order status is closed
no, this is the 2nd time that amazon.com did the same thing to me
I placed an order for this book before from your 3rd party seller before, then after 1-2months then they tell me they don't have the book, , ask me to refund
then I placed this order which is selling by amazon.com itself
then I waited 2-3 months again
then amazon.com now tell me to refund again and place the order to other 3rd party seller again
if you were me, what you will do !
these two books were ordered by my client, I already confrimed the order with them Ican not cancel
I must get the two books
no other ways!
Ashutosh Govind: Oops! There seems to be lot of frustration and inconvenience you faced due to us Connie. Thank you for your candid feedback. I want to assure you that this is an isolated case. You ll surely find the improvement in our services in your future orders.
I ll recommend you to wait for minimum 48 hours for the delivery of the order. If not, then you may take your own call about the order.
Me: I wont buy anything from AMAZON.COM from now on, but I must get these two books since I already paid the order and waited for so long time
Ashutosh Govind: I know this is not the best of the resolution Connie, however, in the current scenario this is one of the alternative.
Me: also I asked the China customer service and they told me I have no ways to complained about such case
they won't help me to do anything
how horraboly AMAZON.COM is
Ashutosh Govind: I apologies from the whole amazon team Connie. When customers like you give candid feedback like this, it really helps us improve pour services.
I am sure our concerned team will take acknowledgmnt of your feedback.
Me: I need to know how I can get back my books now?
Ashutosh Govind: Yes as you require these two books urgently, may i request you to wait for 48 hours maximum. Other wise the only alternative is to cancel the order, and place a new order for the same.
Is it okay with you?
Me: wait for 48 hours and then what will happen?
what you will do?
Ashutosh Govind: That is the maximum waiting period for the delivery of the order Connie. If not delivered by then, I am afraid, I ll recommend to you to cancel the order and place a new one.
Me: no no no
I wont place a new one
your China's customer service told me Amazon.com can ship again the books to me
Ashutosh Govind: I appreciate your candid feedback Connie. Of course you wont like to place a new one.
May I place you on hold for 2 minutes while I look in to this?
Me: ok, pls must resend the books to me
Ashutosh Govind: Sure Connie. ll try for that Please stay connected.
I know it is taking bit more. please stay connected while I check.
Me: yes, I will keep waiting
Ashutosh Govind: Thank you Connie.
Please stay connected Connie.
I know it is taking a bit longer. I am trying me level best.
Me: yes please I don't mind to wait but I don't agree to just simply refund
Ashutosh Govind: I appreciate that Connie.
Ll just what best I can do about it.
Thank you for your patience and all your time Connie. I just checked and wish to confirm you that I am getting the refund option only and no replacement.
Should I just go ahead and issue the refund to you?
Me: no no no
the books are still on line selling now by Amazon.com
https://www.amazon.com/Vitreous-Microsu...(See full link) full link)
Amazon.com is treating customer
Ashutosh Govind: I have checked again and again Connie. I am really not getting the option for replacement, Other wise I ld have gone ahead and issue the replacement to you.
Me: Amazon.com is cheating customer, where can I complain?
I did not get my books why amazon.com can hold my payment for serveral months then just refund
how can I complain
how can I complain
Ashutosh Govind: I really apologize for the inconvenience caused to you Connie. But kindly do not have that impression
Me: I don't need apologize, I can apologize to you if you resend the books to me
Ashutosh Govind: If we are doing such good business it is because of patronage and good will of customers like you.
We always strive to provide the best experience to our customers.
Me: no, amazon.com distroy a customer's trust sucessfully
where can I complain?
where can I complain?
where can I complain?
Ashutosh Govind: I know this is a bad experience for your. But want to assure you that this is an isolated case and wont be repeated in future.
Let me check wit that?
Me: It already repeated to me
Ashutosh Govind: I know you required these books for studies.
Are you a medical student?
Me: I already told you, the books are for my client, who already placed the order to me, I am not amazon.com that can simply let my client cancel the order
my client waited for nearly half year
Ashutosh Govind: Oops Okay I got it!
Me: where can I complain?
where can I complain?
where can I complain?
please tell me
Ashutosh Govind: You can give a feedback.
Me: will the shameless amazon.com compensate my lots when it simply reund my order?
Ashutosh Govind: My apologies Connie.
if you allow, along with the refund may I go ahead and issue $ 10.00 to your promotional credit?
Of course as a token of apology?
Me: you just need to take the two books from the stock and send them again out to me
https://www.amazon.com/Vitreous-Microsu...(See full link) full link)
Here is the amazon.com link for this books
amazon.com is selling now
you just need to refund the books to me
Ashutosh Govind: Thank you for your patience Connie.
May I place you on hold for 2 minutes while I look in to this?
Me: I need a reason why this order is not shipped?
I placed the order on May 08, and amazon.com always selling on line this books
why my order did not ship
how can I know when I order at his link again the books will be shipped?
Ashutosh Govind: Thank you for your patience Connie. I checked again, really sorry but I am getting the refund option only.
Me: no no o
no
I dont agree
where can I complain?
where can I complain?
where can I complain?
let me know
Ashutosh Govind: You may complain in the feedback Connie.
Me: your china customer service told me amazon.com can resend the books, and I already called them before the expected delivery date,
Ashutosh Govind: Let me check once again Connie.
Me: they said they will contact amazon.com America but why the order still close
Amazon.com why can cheat customer without any punish
Ashutosh Govind: Hey Connie, I got an option for refund for one 1 qty only. You may also find it in the account.
For the another one, I did not get the option for the refund.
Me: no I paid two why only return one to me
Ashutosh Govind: For that may I issue the refund to you?
Me: no
no
no
I need the two books
no matter how amazon.com do
they need to give my books to me as I paid for them
Ashutosh Govind: Of course you do Connie. I ll be more than happy to issue the replacement for both the orders.
let me check again.
Thank you for your patience Connie.
But I am getting the refund option only for the other qty.
The chat has been idle for a minute, I will need to disconnect if I don't get a reply within the next minute to help other agents.
Since we've been idle for 2 minutes, I'll need to disconnect this chat. We hope to see you again soon!
Please let me know when you finish the reading
09:24 PM PDT Harmandeep: Ok.
09:26 PM PDT Harmandeep: I'm sorry about all of this. I hope you'll consider this an isolated incident and give us another chance in the future.
09:27 PM PDT Harmandeep: Please be assured no need to worry this issue will be resolved soon.
09:28 PM PDT Harmandeep: As I have checked the replacement has been created for the order and that item will be delivered to you on Tuesday, August 7, 2018 - Monday, August 27, 2018.
In addition to this, two replacements have been created to you.
09:30 PM PDT Connie Luo: but the replacement is only one book
I bought 2
I paid 2
09:30 PM PDT Harmandeep: There are two replacements for the two books.
09:31 PM PDT Harmandeep: Both will be delivered to you.
Tuesday, August 7, 2018 - Monday, August 27, 2018
09:31 PM PDT Connie Luo: where can I check the replacement status?
any now order will show on my account?
any new
09:33 PM PDT Harmandeep: Yes, please refresh your page and you will be able to see the replacement orders on the page.
09:34 PM PDT Connie Luo: ok, I will check, and please make sure they are indeed shipped out
my last order, I was told that they actually not shipped out
09:35 PM PDT Harmandeep: Yes, they will and no need to worry the orders will be delivered to you on time .
The orders is in the shipping process and they will be shipped soon.
You will receive an e-mail when the orders will be shipped.
09:36 PM PDT Connie Luo: last time I also receive such email but just now your colleague checked and tell me actually they were not shipped out
I hope this time can receive them, otherwise I will come back to complain again
09:36 PM PDT Harmandeep: As I have checked the order was shipped out, but we are unable to track the order.
09:36 PM PDT Connie Luo: I wont give up
09:37 PM PDT Harmandeep: No need to worry I will create a follow -up for the order and I will take care of everything from my end for this issue.
I will check the updates the orders whether they are shipped and in transit to you.
09:38 PM PDT Connie Luo: so thank you very much, finally I have chance to get my replacement
09:38 PM PDT Harmandeep: Thank you for the understanding.
Do you still have any other concerns or queries left behind ?
09:38 PM PDT Connie Luo: no at the moment, hope I don't need to come back here again
thanks a lot
09:38 PM PDT Harmandeep: No, you do not have to.
Please click on the "End chat" button at the upper right corner of this window.
Lucky: I am so sorry for the inconvenience caused.
Me: ORDER # [protected]
Lucky: Please allow me 2 minutes while I check this for you
Me: Connie Luo
ORDER # [protected]
ORDER # [protected]
The orders is in the shipping process and they will be shipped soon.
You will receive an e-mail when the orders will be shipped.
09:36 PM PDT Connie Luo: last time I also receive such email but just now your colleague checked and tell me actually they were not shipped out
I hope this time can receive them, otherwise I will come back to complain again
09:36 PM PDT Harmandeep: As I have checked the order was shipped out, but we are unable to track the order.
09:36 PM PDT Connie Luo: I wont give up
09:37 PM PDT Harmandeep: No need to worry I will create a follow -up for the order and I will take care of everything from my end for this issue.
I will check the updates the orders whether they are shipped and in transit to you.
09:38 PM PDT Connie Luo: so thank you very much, finally I have chance to get my replacement
09:38 PM PDT Harmandeep: Thank you for the understanding.
Do you still have any other concerns or queries left behind ?
09:38 PM PDT Connie Luo: no at the moment, hope I don't need to come back here again
thanks a lot
09:38 PM PDT Harmandeep: No, you do not have to.
Lucky: I am checking on it, I see that there are replacement being processed but there isn't any update from the carrier being assigned
Please allow me 2 minutes to check the order details and get back to you with an update on this.
It's taking longer than usual. Please allow me 2 more minutes in this regard.
I am working on it
Thank you for staying connected.
I have escalated this Connie I wouldn't ask you to wait any longer.
At this point of time I can process the refund on this
Would the you like refund to the original payment method or to Amazon Gift card balance?
We've been idle for 1 minute, and I want to make sure our chat's still connected. If you aren't able to respond in 1 minute, this chat will close.
Me: NO
NO
NO
How many times I need to say NO to Amazon.com
every time you ask me to replace an order, after waited 2-3months then just ask me to refund
how many times I have to find AMAZON.COM, a lier to give back my book to me
Lucky: I understand how you feel Connie but unfortunately since this is replaced twice and there is no update by the carrier.
I apologize for the hassle and inconvenience caused in this regard.
Me: no excuse
where can I complain?
where can I complain
who compensate my time to me
Lucky: I will surely forward your feedback regarding the carrier, To make this up for inconvenience, I offer $10 promo credit to your account.
Please accept it as a goodwill gesture
Me: Where can I complain?
Where can I complain?
Lucky: I have already escalated to my lead Connie! We are already working on this
Me: Amazon.com promissed again and again, then just cheated their customer again and again
without any punishment
Lucky: We really did not intend to provide this kind of delivery experience
We're aware that our choice of delivery services reflects on our business as a whole, we will continue working hard to ensure that you receive accurate service, and to minimize the chances of anything like this occurring again.
Me: Amazon.com really did not intend to kill people but they did do it and without any punishment
I need my books
NO other excuse
Amazon.com really did not intend to cheat their customer but they did this several times to me, and without any punishment
Lucky: I tried to process replacement Connie, Unfortunately since this is replaced twice we are unable to process replacement. I can right away process the refund.
Me: I have no choice after I waited for half years for the books, then Amazon.com just tell me to refund
Lucky: I'd request you to place a new order Connie, I apologize for the disappointments caused.
I'd love to process the replacement as this is replaced twice already I am unable to get it replaced
Me: this is the 3rd time Amazon.com ask me to place a new order for the same books, I totally waited for half year
Where can I complain?
Lucky: I have already escalated the feedback regarding the carriers assigned, If you want to write us you can write to cs-reply@amazon.com
Would you like me to process the refund on this order?
We've been idle for 1 minute, and I want to make sure our chat's still connected. If you aren't able to respond in 1 minute, this chat will close.
Since we've been idle for 2 minutes, I'll need to disconnect this chat. We hope to see you again soon!
I ordered 4 books on Amazon.com March 15, 2018, after two months waited, I only received one book. Amazon.com asked me to refund then replace the order. I replaced a new order for 2 of the same books, then waited for 2 more months, nothing arrive so I contact amazon.com again, I was told I have only two options: refund or send replacement books, I insisted I must get the books as they are for my client, which I promised to deliver to them. So Amazon.com help to to place an replacement order, then I waited for another 2 months again, but still receive nothing. September, I contact Amazon.com, they give me only one choice is refund.
No matter I contact America's customer service or China's customer service, I only get one choice after half year, that is refund. Then If I insist to send replacement, they asked me to refund first, then place a new order, then keep waiting again for another 2 months, and not sure if I can finally get my books...this is Amazon.com
If you were Amazon.com's customer, what your feeling?
wig and a firestick
I made a order on amazon never received it called them they said they will canceled wig and send a replacement fire stick at no charge now telecheck over charged my account I need my money back I called company and they said its not them its telecheck so at the seem time there both robbing customers. they went in my bank account three times for the seem charge..
order # [protected]
This is so bad in customer service, I'm embarrassed I'm still an Amazon customer. Product was ordered to be sent to a different address than my home address. It was sent to my home - the WRONG address. I had to run out the day before I flew to Asia to get the product I needed. When I returned home, the product was there. Customer service was slow, uncaring, unapologetic, offered no interest or compensation for all my lost time and effort. The photo proves I sent this over 10 days ago using the label you sent me. Amazon has gone so far downhill in the last year... what happened?
![Amazon - order # [protected]](/images/complaint/full/1049924/compl_15363710534487.jpg "Amazon - order # [protected]")
withholding stealing royalties
Amazon KDP published Sean Diddy Combs hip hop series A Damsel In Distress April of 2017. Actresses Vanessa Reyes Adrienne Roberson and Felicia Farraday narrated the series. Episodes 1 thru 16 we're produced, yet only episode two was published on iTunes and Audible by Amazon. We called the company many times asking about the missing audiobooks and we're given the run around. Now we have had our author portal shut down and cannot see sales reports or royalties. We received an email stating Amazon tried to pay us our royalties, but we aren't able to update the financial information because the portal is shut down. Amazon is stealing intellectual property and royalties from celebrities. Is Jeff Bezos a crook? You decide.
refund
Dear Sir/Madam:
i am filing an complaint to Amazon.com. The address is 202 Westlake N #2, Seattle, WA, 98109, Telephone # [protected]. I am filing an complaint they are not going to give my refund back. i order an item, Georgia-Pacific Standard 92 multipurpose paper. 8.5 X inches 1 box of 3 packs, $21.95, the order number is [protected]. i didn't received no tracking number and they come with excuses that they have to contact the seller is Top Quality Product is Amazon.com. I want my refund back. I will continued asking for my money. Additional, I file complaint to BBB.com. Here is Complaint Number# [protected].
customer service
Do not buy from Amazon. Their customer service has become among the worst in the industry. I purchased a number of items all of which were not the products that I ordered, were defective, and/or were damaged. I was instructed to return the items at my cost and Amazon would refund the money and reimburse me for the shipping charges. Amazon did not refund my money and did not reimburse me for the shipping charges. I spent four months hassling with customer service in an attempt to resolve the matter. Amazon has refused to do anything about it and, in fact, has told me that if I raise the issue with them anymore, I will be ignored. That is some excellent customer service. I have no products, I have no refund, and I have not been reimbursed. The letter I sent was addressed to Mike Roth, the Vice President of North America Operations. He referred the matter to a customer service specialist to take care of whose name was Amanda Beach. Amanda is the most obnoxious and hostile Amazon representative. The public should be careful in buying from Amazon unless they guarantee you a refund with a prepaid shipping label. Amazon is next on the list to go downhill. When a company customer service fails, the company falls through the hole. The next thing to come is that Amazon's fulfillment centers will be for sale, along with their newly purchased Amazon prime aircraft.
YG
amazon prime
IMHO Amazon Prime is the biggest scam ever created. Prices change every few minutes and are not that low IMHO. Customer service used to be good, now I think it is terrible. I would rather have the $119 than the privilege of paying for two day shipping, which frequently does not happen. I tried to leave reviews on products purchased but Amazon would not let me. Prime video is misleading because some titles cost money to watch, and the selection is primarily old movies you can get at your library. Also local retailers such as Walmart, Target and Best Buy will price match Amazon.
theft of royalties and intellectual property
April 2017 A Damsel In Distress episodes 1 thru 16 were produced by actresses Vanessa Reyes Adrienne Roberson and Felicia Farraday. Co-writer Sean Diddy Combs. Amazon had six months from the date of the production to put the audiobooks on iTunes and Audible. All but episode two is missing. Amazon and Audible won't respond to Sean Diddy Combs calls. Someone named John M. With Amazon wrote a letter saying he was shutting Diddy's author platforms down. The audiobooks continue to earn royalties and Diddy isn't getting paid. People at Amazon are stealing celebrities intellectual property.
headset not delivered - order reference [protected]
I bought a headset at Amazon.com to be delivered in NYC in Aug 10th, since it was impossible to get it delivered to Cayman. A friend of mine was supposed to bring it, since he would go to NYC in August 20th. Amazon is saying it was delivered, but nobody received in the address. I'm trying to reach Amazon to solve the problem, but they are asking for a police report, but I can't file it since I'm in Cayman.
home services
I placed an order for home services ( gutter cleaning). It asked for my zip code to give me availability and the first availability was 7 days later, which I requested and they also requested to give 3 different time slots and i chose those too. 1 week later on the day of the service nothing happened so I called the costumer service and they are saying there is no garantee, And they didn;t have anyone to come in. I even asked them to please resolve this now and try to find someone even for the next few days but they didn't even try to help with that. They keep saying you can reschedule, I trused amazon, I am moving out of the house and have very little time. Basically they are saying you paid for a service and we gave you a date that we can't even garantee and the service may or may not be available to you in a few month or not
Amazon Reviews 0
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In addition to its retail operations, Amazon has also expanded into other areas of technology, such as cloud computing and artificial intelligence. Amazon Web Services (AWS) is a cloud computing platform that provides businesses with a range of services, including storage, computing power, and analytics. AWS is one of the largest cloud computing providers in the world, with a market share of over 30%.
Amazon's success has not been without controversy, however. The company has faced criticism over its treatment of workers, with reports of poor working conditions and low wages. Amazon has also been accused of anti-competitive practices, with some critics arguing that the company's dominance in the retail market gives it an unfair advantage over smaller competitors.
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