Bob Evans
Reviews and Complaints

I came in a few nights ago to enjoy a family dinner with my kids. This particular night the manager Alex was in some kind of mood. He was snapping at any and everybody. Talking very loud and rudely. A lot of profanity, that he didnt even seem to care that there were kids present. I am completely dissatisfied with his behaviour, especially in front of the kids. I will no longer be back there on the days he works . When/if I happen to come back and hes working I will NOT stay! With the attitude he has, im not understanding how he became a manager in the first place. The way he was talking to the staff if things werent getting done i guess fast enough, just degrading them basically. It was absolutely absurd. Highly dissatisfied with that night..

This is not a complaint, it is a request. I would really like it if you would make your breakfast croissants with just egg & cheese (no meat) I would buy them more often. I love your croissant better then jimmy dean. Also I have a question, why is the top of the crossbar a little harder then the bottom when I micro wave it? Please respond, thank you, beverly my email address is above

I can come in to Bob Evans for 40 years I came to Bob Evans on Hamilton Road Groveport store everyday I use my Wi-Fi did you join my cup of coffee toast eggs and a good breakfast the manager and team is great but there is a problem maybe you had a new phone systems and no Wi-Fi that means I have to go to Frisch's in the morning just to use Wi-Fi so that's why I'm not stopping at Bob Evans now I guess you don't need Wi-Fi for your guest but you do have advertise Wi-Fi free Wi-Fi so I came in again this week to check to see if you had Wi-Fi cuz a manager has been trying to get the Wi-Fi fixed I've even heard him on the phone thank you can't get to Wi-Fi fixed it just seems to me Bob Bob Evans don't care about our Wi-Fi just their computers and that money don't care about the customers enjoyment of the premises thank you Jerry Aaliyah did you get Richard

On June 18, 2019 we held a fund raiser at the Bob Evans in Camby, IN. Asof this date we have not received a check or reason for not receivng a check. I have spoken to one of the managers, Heather, and in our last conversation about 2 weeks ago she said it might have to be re issued. Heather has offered to allow us to have one fund raiser each month, however our Board met this past Tuesday and decide to wait to see if we receive the funds from our last fundraiser. Heather was busy this morning although I had asked to speak to her about this again. Can you please advise how much the fund raiser produced and when we might receive the check?

Thank you

Virginia Perry, Treasurer
Community Taxpayers Assn., Inc.
102 Fountain Drive
Mooresville, IN 46158
[protected]

My husband and I went to your restaurant last evening to get the turkey dinners that were advertised on tv for $7.99. Our server had no knowledge about this offer and gave us the senior version of the meal which is $7.99 and has no sides. The. Dinners that were on sale had 2 sides. Our turkey was cold and dry. We had not been to this restaurant for over a year because of bad service. We thought we would give it another chance and now we are sorry we did.

I ordered the everything breakfast with no onions it was ok the fridge biscuit was barrier instead of set on the side which I did not like, then I ordered one to go with no tomatoes and when I got it to the person it was for there was no onions I specifically said everything in that one except tomatoes. He was a little upset considering he lives the onion in it.

We all order breakfast, mine came all burnt except sausage links which was undercooked. I politely showed the waitress, which shot out, "I don't cook the FOOD". I'm not an idiot, of course I know she didn't cook it. She took it back and another breakfast was sent out that looked appetizing. After eating the meal and travelling the last lap of our trip, my husband could not get off the highway quick enough to get me to a restroom. I had the worst stomach cramps, bowel movement and vomiting. Tried to resume trip again, another restroom. Threw up in a bag in the car. I believe that something was added to my food to make me that ill.

Good morning,

I think I need to share my last two experiences I have had with your carryout. We dine in and get carryout at all times of the day and week. It seems as of late the food and service are suffering. We placed an order on Monday the 29th of July at 6:34 p.m . and promise time was 6:49. I got there around 7:00 because I always know it takes a little longer with carryout from this store. I paid and asked for an itemized receipt and was told they don't print up that way. I was little surprised to hear that how does one know what they are paying for and how much. I am not sure if this is a training issue an issue with carryout receipts but I should be able to see an entire receipt. Then I waited and waited and waited then waited some more. Mind you I had about a 40.00 order and all of it but one item was side items. Only one dinner item had to be cooked. That one item was fried chicken for a wild fire salad. I watched as the rest of my food sat there getting cold. I finally got my food at 7:30. Let me repeat that it took basically an hour to get fried chicken for a salad. ( I could have drove to downtown Cincinnati or across the river into Kentucky in that amount of time) When I got home I had to reheat everything and some of my portions were lacking. The coleslaw was maybe about two bites someone didn't use the right scoop and my strawberry pie was mangled and not a whole slice. That experience was all the way around bad enough. I was going to just chalk it up but...we decided to give it another chance. We love Bob Evans and your food. We got another carryout this morning. I called it in around 9:41 promise time 10:00. I got there I saw it was busy so I expected a little longer but...I waited and waited and waited finally I got my three breakfast items at 10:25 so another 45 min. wait for a carryout. I know people always think things take longer than they actually do and tend to say something was longer than it was but ... Sadly those are the true times I waited I wish they were not. It was a huge let down to have two incidents in one week. I have always given the benefit of the doubt, things happen and I have always known this store is slower with carryout, but this was such a disappointment that for the first time I am writing a e-mail complaint. I hope someone can fix this situation at this store.

Mrs. Trudel
[protected]@aol.com

My waitress Ariel was great. I noticed there was a discrepancy with what I ordered and what I was charged. The hostess just looked at me and said well you must have gotten this. I said well I ordered something different so can you just ask the waitress. She just stared at me. When we first arrived the customer she was helping said he had a coupon and she said well you should print that off and not bring it on your phone. She was very rude and always had blank stares and kind of acted dumb. She was a redhead and was not nice. We come here often because we stay at the state campground but you have lost a customer. It's too bad. The food and waitress was good, but I will never put up with poor customer service like the hostess possessed. We often times go with a large part after church or for an evening out. It is too bad we will no longer come to the tc location. I have seen this hostess not be helpful and not listen to the customers too many times. Server Ariel 740p take 25. 3/30130 on 8/3

At the airport ordered hotcakes and sausage. Went to get butter and syrup, they are out of butter. Went to sit down and had 4 men that were all together sitting at their own tables and used the last two tables for their luggage. Manager did not do anything about this and I had to go find elsewhere to eat my food that I purchased at your restaurant. Very dissapointed. Won't be back.