Bob Evans’s earns a 1.1-star rating from 602 reviews, showing that the majority of diners are dissatisfied with their meals.
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Very poor food quality!!
Bob Evan’s is NOT a good choice for your Thanksgiving meal! The dressing had the same consistency as the mashed potatoes, both seemed to be (just add water) with zero taste. I have been there before with very good results but today’s visit has left me very disappointed. I’m sure it was due to the extreme amount of business on a Holiday but I never dreamed...
Read full review of Bob Evans“Family Size” Green Beans With Ham
Placed a pickup order including a “family” size green beans with ham for $12.99 which I picked up this morning.. 11/21/2023. Please see the photo of what I received. I called and was told there wasn’t an error and that what one gets for that size/price. 😳 I am beyond disappointed. I’ve always found good value with your products whether dining in or carrying...
Read full review of Bob EvansManagers attitude
To whom it may concern: I have been a favorite of Bob Evans for a long time. I have been ordering from work every Monday and Tuesday for approximately 3 months now. Yesterday I order (Order # [protected]) delivery to the office as usual. Two of us got the soup and sandwich. We ordered the pick two combo, with soup and ½ double cheese pot roast dip...
Read full review of Bob EvansFamily size mashed potatoes
I buy these every week and this last package just does not look or cook up as usual. Lumpy and not creamy at all. Sell by date is 12/13/23. KCL3. [protected]. This is definitely a quality issue. Cannot get a resolution from the company or any contact. I know I can’t purchase them again until the quality is restored.
Diana Friedt
6506 N. US 23
Spruce, Mi 48762
989.471.2040
Desired outcome: Coupon for family size mashed potatoes.
Waitress
I was seated for the Veterans Day dinner special at table no. 14 on Nov. 11, 2023 at approximately 3:10 pm. A waitress came to my table and took my order and was to bring me a glass of ice water. When my meal came a different person brought it, with still no water at the table. I ate, without anything to drink. I tried to hail the waitress, but she never...
Read full review of Bob EvansServer
Today is Veterans Day 2023. I was fortunate enough to share a breakfast with my Brother and fellow service Veterans at the Bob Evans Store in Brannon Crossing, Nicholasville, Ky. Upon enjoying our breakfast, I was distracted by the Rude, mean, disrespectful, treatment of the two elderly Veteran Gentleman beside me, by one of the Servers in this restaurant!...
Read full review of Bob EvansManger Lauralee Zralko
When visiting with my family, I took my granddaughter to the bathroom and see a young lady passed out. I called for assistance immediately and called for mangers, come to find out it was a drug over dose and it’s there assistant manger Lauralee Zralko. I came the following weekend with my family again to see Lauralee still working there. That is not safe and drug testing should be mandatory!
Restaurant #166 10-28-2023 12:38pm
This was no doubt the worst food and zero service ever. We were traveling to a wedding and have eaten at this same Bob Evans numerous times. We waited an hour on our food and then didn't even get what we ordered. Neither my wife or myself could eat the dried up, grease soaked bacon.. Waitress never even returned after serving this crappy food.. Never had...
Read full review of Bob EvansService
We recently went to the Bob Evans located at 4985 E. Silver Springs Blvd, Ocala, FL 34470 Friday, October 27, 2023 for dinner. We had our two little grandsons with us. We went in, put in our name and waited - not long. Hostess went to seat us at a table and the waitress stated "I can't" then proceeded to have a discussion with the hostess out of earshot...
Read full review of Bob EvansSlow service
I went to Bob Evans store #543 in Triadelphia, WV /27/2023 We arrived at 2:40 pm. There was only 3 other tables taken. The girl came over to us and said no boths were available for us. I looked around and saw plenty of seating open. so we waited for a while. Then the girl came back over to us and said she only had one waitress. It was getting late and we...
Read full review of Bob EvansPayroll, sexaul harassment, leaking of confidential info, and more
Yes you read it right several employees missing time ranging from a few minutes a shift to in a few cases the complete schedule shift adjustments by GM or other management. Along with at least 2 times that an employee wasn't paid at all. On one occasion a shift leader was seen opening the check looking at It. Then preceeded to rip the check up walk to dish...
Read full review of Bob EvansBad experience with front "hostess"
Hi I would like to lodge a complaint against your restaurant on 266 highland road, macedonia ohio 44056. My mother, my daughter and arrived at the restaurant around 11:20 on sunday 10/22, we gather at this location every sunday to eat following service and have been doing so for many years. We have met quite a few familiar faces and seen some go as well. We...
Read full review of Bob EvansNo product no service
On Oct. 21, 20223 my wife and I entered in the Bob Evans restaurant in Troy, Ohio at 4:00 pm and we were waiting to be noticed and seated. As I waited I realized they were not that busy, and there was no one at the front counter willing to greet us. I observed at least (3) employees whom I feel made some sort of eye contact with me, but never acknowledged...
Read full review of Bob EvansCorporate contact
Called four different numbers provided for Bob Evans corporate contact numbers. Each number lead you to some person who cannot understand English and when they try to speak it, I cannot understand them. Ask for supervisor three days in a row at different times I was told every time they are in a meeting. Since I could not speak to a supervisor or someone who could speak and understand English clearly, I called the Health Department on three different stores. One in Kalamazoo, Michigan on Westnedge Avenue. One in Florence Ky. on US 42. one in Fort Wright, Kentucky on orphanage Road. All three bathrooms had urine on the floor and did not look like they were cleaned for months. When I complained about a puddle down the floor they brought in a caution, wet floor sign. The next day I went back the floor was still puddled with urine.
Service
My friend and I were just in Bob Evans early afternoon Monday 10/9/23 around 12:00. We had to wait a little while to be seated. When we finally got seated. The server came to take our drinks and she brought our drinks. She then took our order. Over a half hour went by and I noticed everyone else had gotten their food but us. Some of them had the same server...
Read full review of Bob EvansFood quality
Good morning, we're long-time fans of BE. We've even traveled to OH to the Farm! We ate at the restaurant at 625 Commercial Dr, Lansing MI last evening. The food was not good. I could not find a customer comment card. The potatoes were runny, I LOVE your potatoes, I go there just for your potatoes, I buy them in the store to have at home. The gravy wa...
Read full review of Bob EvansTemperature in Restraurant
Almost every restaurant we have been in is freezing. We complained but are told they have no control over the thermostat. Yesterday we went to a restaurant at 960 E Dublin Granville Road, Columbus, Oh 43229. We took a thermometer with us and it was only 63 degrees in there. The cold air hit you when u walked in the door. The host at the front counter agreed with us but said nobody would change it. It is very hard to eat and enjoy your meal when u are freezing.
Desired outcome: Turn up the heat!
Microwaveable mashed potatoes
Opened the container and heated it up and I see a bunch of these big brownish green chunks in the potatoes, that look like huge hard boogers, I know this is not pepper. I took some out to look at them and cut them. They were hard and disgusting looking. I cannot eat this stuff, it looks so nasty. How can they sell stuff like this! Right down disgusting!
Food received
My husband and I visited the Lancaster, Ohio location on September 29th at 2:00pm, placed our order which we didn't receive until approximately 2:45 (after a couple who arrived about ten minutes after us received theirs) only for my dinner to be barely warm with the exception of my mac and cheese. Our order was very simple; I ordered a dinner bell plate...
Read full review of Bob EvansMashed sweet potato 22oz
We love the mashed potato and mashed sweet potato and the convenience the
prepackaged product provides.
A recently purchased Mashed Sweet potato (sell by Oct 28,2023) was microwave cooked per instructions but the consistency of the product was like thick soup. Way to watery to serve as a potato.
Not servable and was discarded.
Was only stored in refrigerator for 2 days before cooking
Desired outcome: Is there some way you can replace this product?
Bob Evans Reviews 0
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Overview of Bob Evans complaint handling
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Bob Evans Contacts
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Bob Evans phone numbers+1 (866) 616-6464+1 (866) 616-6464Click up if you have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number 8 8 users reported that they have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number 1 1 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number78%Confidence scoreCustomer Service+1 (866) 525-5214+1 (866) 525-5214Click up if you have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone numberEthics Hotline+1 (800) 939-2338+1 (800) 939-2338Click up if you have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone numberHead Office
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Bob Evans emailsbobevans_customersupport@bobevans.com100%Confidence score: 100%Support
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Bob Evans address8111 Smiths Mill Rd, New Albany, Ohio, 43054, United States
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Bob Evans social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 20, 2024
Most discussed Bob Evans complaints
a million black specks of something is in this product and it is not pepper.Recent comments about Bob Evans company
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Mine were full of mold very disgusting what is going on at your food processing plant?