Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Whopper Jr 2/5
I went to Burger King store 5384 and ordered the 2 Whopper Jr for 5. I said on the one sandwich I wanted the bacon but no swiss cheese. On the other sandwich I wanted the bacon to get put on the other sandwich and swiss cheese put on. When I got home there was no bacon on the one sandwich that was supposed to get the double bacon and the sandwich that wa...
Read full review of Burger KingBurger King - Patterson, CA
A set of meals were ordered twice within the last 2 weeks. The first meal was okay, but second set of meals which were ordered about 3 days ago, 5/27 were not. The fries were fine and the soda, but the burger was really dirty. Dirtier than usual. It made me sick and I received a food poisoning right away after consuming the whopper with no cheese. It's been several days my body is aching and I can hardly move. The stomach is a big part of the digestive system, it is necessary that food is clean. So far I can identify with a few issues that could cause this problem. Counter tops not being cleaned, the bathroom and also the clothes.
Desired outcome: Of course we have to stop coming here.
Coupons
So I get coupons at my home address. And the employees that work there telling me that I can’t use the value combo so I was like ok so I got 2 coupons of a burger meal combo and they said I only do 1 coupon at day now and I was why is that I use too so 2 coupons at day they said just to drive around 2 times to get the 2 coupons something that I see kind of...
Read full review of Burger KingManager at Crowley LA store
02/2023 thru 05/2023 the manager at this store is harrasing a young prenant girl. This girl was working at least 30/39 hours weekly. She has missed a few days because she is high risk in her pregnacy. Had a dr excuse for everyday missed. Manager cut her to 11/12 hours a week, will not let her take a break. Will not let her go outside like others to smoke. Is harrasing her the whole time she is working with manager. I have read and printed the labor laws for pregnant woman and all this manager is doing is harrasment. I have contacted my lawyer to see what can be done and was told to inform company before taking any actions to see if it could be solved. This manager is telling other employees when this young lady leaves for maternity leave she will not be coming back to work in her store. Has told employee that the rayne la store is up the road go work there. This manager is talking all kinds of ugly things to others working there about this young lady. All employees are telling what is being said and are willing to write statements because this young lady is being signaled out. It is already hard to get people who want to work and here is a pregnant young lady willing to work and is being harrassed everyday she works. While speaking to manager the employee asked why do others get breaks and can go outside to smoke and not her the manager told her she is not worrying about what others do. This manager is kin to most of her employees and friends with most others. Why is she harrassing just this young lady?
Desired outcome: get this manager out of this store. if action is not takin my attorny will take action on filling a suite.
Food posioning
On May 27, 2023, I went to the Burger King on Maine Street in Lakeside California. I bought a whooper, French fry and a large drink. I ate the hamburger and part of the French fries. About 15 to 20 minutes after eating the burger I became very ill. I became dizzy and began vomiting. I vomited multiple times. Was so ill I couldn't move off of the sofa I wa...
Read full review of Burger KingCustomer service
I ordered a sausage crossintwich meal along with French toast sticks and other food for my husband and they forgot to give me my sausage crossintwich and refused to just give me my sandwich I paid for! Instead they made me go get my bag and questioned why the rest of the food that was mostly my husband's was not in the bag...and my husband was sitting in...
Read full review of Burger KingService complaint
I visited the Burger King located at 2755 SR 155 in Locust Grove, GA on 5/25/23 at roughly 7pm. They have two order lanes and I had been sitting there for well over 5 minutes before another car had pulled up in the other order lane. The other car was served first, and I told the lady in that car how rude it was of her to allow them to take her order first...
Read full review of Burger KingPoor service, incorrect order, no receipt, overall unsatisfactory service
To begin with, the only way to order was through the drive thru. I waited 4 minutes before my order was taken. It was another 30 minutes before I received my order. I could only see 2 employees and one was on his cell phone half the time. When I got home with my order it was not correct. I opted not to go back or call because it was very clear that they are very inept in their duties. The employees, managers and even the franchisee should all be retrained for such horrible service.
Desired outcome: Simply put, do better!!!! Or hire people that will!
Not getting everything i ordered
I went to the Burger King in Punxsutawney, PA tonight. I had ordered 8 chicken nuggets and 8 cheese sticks. When I got home, I only had 4 chicken nuggets and the 8 cheese sticks. Is there anything that can be done? I didn't get my receipt, but I paid $6.02 for my order. Today's date is May 25th. I stopped around 5:50PM I went through the drive through. Gay Miller
Read full review of Burger KingNumber of nuggets
I went to the burger King @ 1700 Marietta hwy Canton ga 30114 order number [protected]-031044. I ordered 8pc nuggets for my 8yr old and your employees had the nerve to give me a dried up something the size of a dime and counted it as a nugget. Usually I won't say anything but. They want more money but give service like this, this is not the first time.
My order was wrong on my lunch break
I have an hour for lunch and during that time I have to pick up my granddaughter from daycare. My lunch break is normally 1:30pm to 2:30pm. I went to 1601 NC Hwy 55 Burger King's Drive Thru in Durham N.C. and ordered a Jr. Whopper combo with onion rings and a diet coke no ice, chicken fries combo with onion rings and a fruit punch with no ice and a spicy...
Read full review of Burger KingFood and complaining
Hi I orders food throught the burkerking app it was disgusting I've taken photos my partner was really ill next day painful stomach I did not eat mine at all it was that bad I teyed complaining through my burger app around 20 emails nobody has got back to me I went over the burger king where I they made it was told to complain through burgerking app
Desired outcome: Would like a full refund
Worst meal ever from a Burger King
Yesterday at local BK in Silver Springs, FL on State Road 40, the 3 girls working were as sloppy and unkempt as I have ever seen. They were bickering with 1 another and as a result my meal was very lukewarm and my shake was like chocolate milk and was to be a substitute because they were out of soft drinks BUT I was charged for it. My total was $10.46 AND I WANT MY MONEY BACK!
Desired outcome: REFUND my money. I shouldn't have to pay for such crap. I got this to eat on way home and traffic was horrid so I could not return and complain. Will be a LONNNNG time before I trust BK again.
I don't know if I am in the correct area, but just want to say that your singing ads are awful. All off key singing, I always mute them because I cannot bear to listen to them.
Customer service and language barriers
Hi,
I’m complaining about the BurgerKing here on May 13th 2023 in Puerto Rico off Calle Jose M Tartak 6000 PR-37 Carolina. This is not the 24hr location. First their closing hours of operation wasn’t until 11pm and their doors were locked at 8pm. One of the servers told us to walk around to the order menu board and place our order (drive-thru). They employee knew we were not driving a car and also had another couple behind us doing the same thing. We were standing in the drive thru for over twenty minutes. We finally walked up to the takeout window and was told we couldn’t order food because we were not in a car. The person who told us to walk around said the manager told him not to take our order since we didn’t have a car. My wife asked to speak to a manager and she would not talk to us. One of them called my wife a [censored] and shut the take out window in her face. They completely ignored us and continued speaking profanity in Spanish. They would not give us their names. They all should face disciplinary actions treating customers like that. And this was our first night here in Puerto Rico. Very disappointing.
Desired outcome: Your employees should speak English and Spanish at these locations
Employee
Went to Burger King last night (5/15/23) -208 St Nazaire Rd, Broussard, Louisiana Placed order in the drive - through. Paid at the window, and of course was asked to “pull up and we will bring it out to you”. (related to the time it takes at the window, of course). The girl who walked out to bring the food asked for a tip😳. My son in law driving handed her...
Read full review of Burger KingHours of operation
I visited the location on Donald Lee Hollowell Pkwy around 8am. There were customers inside and out. However the manager locked the doors told me to go through Drive thru so I did. She then got on the speaker and said sorry she's not taking anymore orders because they don't have any food. This is by far the craziest thing ever. Your employees came outside...
Read full review of Burger KingMissing items from order
Went to BK at the services last week.
I bought 2 meals, brought them home to find there was a burger missing from my order. Sadly short on time so we were unable to go back to the restaurant. The meal with the missing burger (Californian BBQ king) cost £11!
Have contacted BK on numerous occasions via all contact methods and haven't heard a single thing back.
Want a refund (not a voucher) as they have stolen money from me.
Desired outcome: Refund
Service
Twice I visited the Burger King in Bellevue, Florida and the service was absolutely lousy. The manager was serving customers in a stained, dirty shirt. Plus I had to wait 20 minutes for my order to be ready. That was after I was asked what was I was waiting for. The second visit, I was never attended to after waiting in front of the register for...
Read full review of Burger KingEntire restaurant needs to close.
You need to close down the one on 5901100th street S.W. in Lakewood Washington state, whoever the franchise owner is gives zero squats about his stores. There are only 2-3 employee's working at any given time. The reader sign out front says the lobby is open but yet the doors are always locked. They no longer take app orders or delivery orders and the only...
Read full review of Burger KingCustomer service
I went to the Burger King in Preston Idaho. I went to the drive thru. I ordered for a friend then ordered a whopper for myself. I told them I had a survey coupon for the whopper. She said, I need the code. I explained that the writing was so small that I couldn’t see it. Then a guy got on the speaker and said the same thing. I said the window is five feet...
Read full review of Burger KingBurger King Reviews 0
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024
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