Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Cleanliness of location 11685
Was there on 7/31/2021 for lunch. Staff was lackadaisical in attitude/attention to service. The only staff member that seemed competent was the gentlemen that took my order. Filthy, my shoes stuck to floor. All tables needed cleaning. Fries, dried ice cream/catsup. Crumbs & fries from previous diners. Hope I don't ptomaine!!! Will not go back
Read full review of Burger KingPoorly made food
Poor service poor quality of food
We ordered a whopper and original chicken sandwich, the whooper was cold it had very thick onions the sauce was on a small portion of the burger and the burger patty was paper thin as was the chicken patty the chicken was very overcooked and had a couple dots of mayonnaise the chicken was cold as well, as to the fries they were cold and very little amount which we ordered med size. This was a drive thru order and at 11am it was not busy the food should of been hot and fresh, as for the price we paid for the food It should of been made right
Burger King has always been our fast food favorite but unfortunately one to many times we have had poor food quality at the Littleton NH Burger King
My email is [protected]@gmail.com
My home number is [protected]
Service time
Burger King at Malaga airport departures. It took me 30 minutes to get my order. This is totally unacceptable! Especially for serving at the airport!
Desired outcome: Fix it!
survey code
I had bad service at a burger king location in new castle delaware ( long wait in drive thru- 45 minutes, since not enough workers to open inside sales ) so i took the survey, wrote the code number down on my receipt. a few weeks later i drove to burger king location in middletown, de for my free whopper with purchase. placed my order and handed receipt with code number to cashier. they told me that i had to have an app on my phone ? they didn't know what the code number was on the receipt. after trying a few times explaining about the survey code. walked out empty handed. not happy at all with last two visits at burger king, guess i'll have to find a different burger to start liking.
Desired outcome: done with it
The new ch'king chicken?
Been a Burger King burger fan since the early 70's, thought I'd give the new Chicken sandwich a try. After seeing long Drive-thru Line in the nearest 3 Kings, I decided to try just one other Location. Surprise, surprise — not a single car in line & I thought this establishment was truly closed. That assumption was wrong & as I pulled up to the ordering...
Read full review of Burger KingService
Went to burger king on foxon blvd new haven on 7/23 at 615 pm. Girl at window was talking rudely about us with window open and swearing. When she handed food over she was so rude and mean. They never took credit card so we sat waiting and when the opened window again they were so rude. I will never go back again. Staff is usually very nice but she should not be working there
I like how you are acting like a kid and calling her a girl when she is most likely an adult.
Whoppers with cheese, onion rings
I am complaining about the length of time I waited in line via drive thru.. 20 min. and poor quality food. My wrapper on my Whoppers were falling off, no lettuce on both Whoppers which were cold.. My onion rings were like the bottom of a bag and so small. I received no apologies after waiting in my car. The French fries were hit and my whopper junior wa...
Read full review of Burger KingCrew member
Hello me and my son went into the rest room at the burger king on east market street harrisonburg va. I witness a employee with the adam on his name tag smoking what appeared to be crystal meth out of a pipe in the restroom. I have contacted the authorities on this matter as. If I find that my son has been exposed to the substance I will sue. Thank you for time
Change given
I just had a ChKing meal the total was$8.05, the girl then told me that she had no change to give me and charged me $9.00 for my chicken sandwich. I told her that it was not my fault That she had had no change to give me and that she should just give me the dollar and the store should just absorb the nickel short! She told me that there was nothing that she could do and that was it. Since I had already waited 10 minutes to order out of my 30 minute lunch break I had to accept it! If this is Corporate Policy I will never eat at Burger King again! This store is just off the corner of 19th and University in Fargo, North Dakota!
I await your response to this message!
Desired outcome: Reply requested
Service thru drive thru
Today 07/20 at 6:50 at 1094 N Main St, East Peoria, IL, 61611, the lady that was taking our order made fun of my Hispanic accent when I was telling her my preferences for drink after chosen my meals. I requested an iced tea but she came back to me mocking me saying : "hices tea or iced tea", which I found it so offensive due she should not be doing that in...
Read full review of Burger KingDeluxe chicken sandwich
The bun was soggy as if it had been sitting for quite awhile, the chicken was cold and raw in the middle and definitely not crispy. No lettuce or mayo to be found. I had to recook everything and use a fresh bun. The mozzarella sticks were cold and unedited. I threw most of it in the trash. I very much doubt I'll ever return. Worst food I've ever eaten and definitely not worth the $6.00 I paid for it.
customer service Champaign il store
Drive through employee needs to find a new job. Champaign Il drive through 6:25 p.m. Saturday July 17, 2021. Her customer service was awful. No hello, no thank I had to ask numerous times for straws, napkins, and even our drinks a few eye rolls later finally received napkins and 2 straws even though our order included 5 drinks. Customer service really needs attention maybe classes for those that have no idea how to treat customers who in a round about way pay their wages.
Desired outcome: Classes on customer service
Cheeseburger and french fries
On 7/17/21, approximately 4:45 pm, I went through the drive in service at the Easton, Md., location. I placed my order at the order screen. I was told to pull up to the next window. I did but no one was there. So, I waited a couple minutes or so. No one was at this window and it appeared to be closed. So, I pulled up to the next window. I was told by two...
Read full review of Burger KingThe escalon california burger king
The Burger King in Escalon, California is on Highway 120... Very busy highway and also is only 1 of 3 fast food restaurants. I don't know if it isn't managed the way it should be or what the problem is... The last 6 months, the quality of food has gone down to inedible. The whoppers I have personally purchased are cold, made horribly, and at time the meat...
Read full review of Burger KingChiking chicken sandwich
We asked for no tomatoes on one and extra pickles and lettuce on the other. The fries were medium but were supposed to be large. I myself didn't get light ice like I wanted. I have not had an opportunity to call or even drive to the location but I will if need be. Please answer whitin reasonable time. I can provide the card number if needed
Read full review of Burger KingCustomer service
I went through the drive thru and ordered a Whopper, fries and a mini shake. I was told the total was over $12. When I got to the window, I questioned this and was told there were no more mini shakes and the regular size was almost $4. The manager came over to the window and said she would give me the larger shake for one dollar. I said no because it would...
Read full review of Burger KingDelivery person bad behavior
I made a complain regarding the disqualified delivery person which was delivered our order # [protected] on 08.July.2021.The issue is the delivery person used bad words and accused very badly in front of my family & neighbours due to a location issue. Considering this issue the customer care office call me and informed to issue a free order. But yesterday I contacted customer care and they informed there is no such a free order. I never expecting such reply as a long term customer which is dealing with you. Considering this issue I am expecting a very positive feed back as agreed from your side in a ethical way.
Thank you
Aruna
[protected]
Desired outcome: Same two free order
Order
My husband went to Burger King for lunch on 7/11 at 1:30 and spent $32.55 on 11 items (screenshot of bank statement showing this is attached) and 3 items were missing (2 sandwiches and a large fry). This is not the first time this has happened and needless to say we are very upset because that is a lot of money to spend and miss about 1/4 of your order. Krista Wurzel Email: [protected]@hotmail.com
Read full review of Burger KingJunior cheeseburger
I want to draw your attention to a problem I had on 7/9/2021 at Burger King in Gallatin, TN. I did not get a sales receipt so I am unable to give more details. This incident was the worst that I have ever seen in all my years of doing business with Burger King. My Junior Cheeseburger was placed into a bag with NO WRAPPER AROUND THE SANDWICH. THAT'S RIGHT...
Read full review of Burger KingOperation and service
The Burger King in Shorter, AL this makes the 3rd time a n the last 2 weeks we could not get any service, 1st time the computers were down couldn't take any orders, 2nd time was Friday morning @ 6:15am sat at the drive thru for 10min no one acknowledged we were at the window & today @ 4:00pm the girl came on and said she was sorry she could not take any orders she was waiting for help to come in, let me advise you there were 5 cars parked by the door it had to be employees vehicles due to not letting people inside how many people does it take to cook in that place? Needless to say we will not attempt to go there again, this place is located by the interstate people sorry it's not going to be open much longer with poor customer service that I e experienced in the last 2-3 weeks! I will tell people about this place!😡
Desired outcome: Needs some management control
Burger King Reviews 0
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- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 23, 2024
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Most discussed Burger King complaints
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