Burger King’s earns a 1.2-star rating from 4615 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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I am complaining about missing items in my order
I visited the Tewksbury location on 6/9. I went thru the drive thru window for my order. I was missing two fries from a whopper meal deal and the sprite that I ordered tasted like water. I was going to go back but it would have been a hassle for me. I frequent this location often.
Desired outcome: Coupons
Product and service getting worse over last few years
I have been going to BK for years. I love the Whopper and the fact that the app has great deals involving the Whopper. Over the past 3 years the service, employees and the food have gone down hill. The service is always worse on the evening shift. I would guess the adult manager works.durrimg the day and it.mostly young kids working at night. .I have had...
Read full review of Burger KingMy order and how they made me come up there and waited for a manager for over 30 minutes
This Burger King on It's DeRenne Avenue I order my food online last night my order was incomplete they charger me for a order I then not enjoy and my ask for the mangers name they was so Unprofessional and rude I really felt like they need to get Professional workers and a real manager didn't know how to talk to someone I feel like getting a lawyer to sue...
Read full review of Burger KingDrive thru policy during this covid scandal.
I ride an electric scooter so as to do my part in saving the planet. So when I pulled up to window to receive my product, and was told I couldn't use it to order with in drive thru even though the doors were locked. Just because my scooter doesn't get all loud like its counterpart gasoline driven motorcycle, it still is a lot more like one of them instead of a bicycle. I then went home upset and angry and proceeded to call in a corporate complaint. That crummy lady who took my complaint didn't get my # or name said that a representative would contact me later and quickly hung up. I tried calling that number all night but I guess I was star 61 ed. Just a lousy wopper and Pepsi would of kept the peace. I will never go there again but plenty of folks will so to heck witH me. Screw you burger king!
Desired outcome: Really? You ain't helping!
Closed door in my face
Today I went to Burger King at 8101 Midlothian turnpike Richmond VA. I started to walk in and an employee pulled the handle at the same time and yelled "WE ARE CLOSED". I saw that the drive thru was long and no one at the window. I thought maybe it was a robbery, so I pulled around and was ready to call the police. I saw 2 employees standing outside...
Read full review of Burger KingNot being served in drive thru
Walked to outside window to order b/c no dine in. We have a camper so couldn't go through drive through. Manager would not take our order saying it was a safety issue. What??? What safety???
Read full review of Burger Kingproducts
Hi there, Everytime I eat at the BK in Las Vegas, New Mexico the food is over cooked. Whether it's the new Ck king, onion rings etc. I think the cooks need training. Over cooked food that's hard and dry isn't good for eating or business. Thanks for looking into this………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
Desired outcome: Correction
Your attack on Chick-fil-a
Why would you go after a good company with such hate...we eat 2 times a week on schedule at Burger King in Sebring Florida, No longer, until We hear an apology, for a lack of common sense. Not happy on Coke products also..
Charlie and Linda Morris
Sebring Florida
Feel bad for your investors for your lack of professional behavior...
improper management of Madison Ohio Burger King
I would like to know why the Burger King In Madison Ohio closed yesterday Saturday 06/12/21 at 7:30 pm the reason I know this is I have someone who lives with me who works there this is not the first time that this location has closed early I have also heard of some intolerable things happening during work hours I am not giving names because I don't want this young man to lose his job. I was a retail manager for 25 years and whenever there was an issue with someone calling off or a manager not showing up for work I had to get in touch with the district manager to may sure we had coverage, I know it is very hard to find decent help at this point in time but if this type of issues continue I would think your company would be in danger of big profit loss closing early on a Saturday night just is not going to get it done letting you know just for your info
Desired outcome: please look into this matter
Anti christian position regarding anti-christian advertising
My wife and I have been customers of Burger King for many years. We have preferred your food, so when making a decision about where to stop when traveling Burger King was always at the top of our list.
After seeing the ugly, racist, anti-Christian ad campaign disparaging Christians we are disgusted and will be giving our business to those who do not discriminate! Which unfortunately for you does not include Burger King.
Desired outcome: Wake up to the fact that we are all Gods Children
Hours
Was very disappointed tonight in your Burger King in Tyrone Pa. Address is 1100 Pennsylvania Avenue. Phone number is [protected]. We have small group about 14 of us. We would always stop there on Sat night after the band was done. Tonight we were there at 9.20 to find that they were closed. Only Drive thru. About 10 cars in the drive thru and several cars like us left. So we all went to Sheetz. Your lose. Thanks just needed to vent. Hope you will stay open a little later on Friday and Sat nights. Thank you. Marjorie Foster P O Box 41 Warriors Mark. Penna. 16877. Sheetz gain your lose.
Desired outcome: Just answer why closed so early on a weekend.
anti American practices
Very recently a USA Army vet went to the Burger King in Clio Michigan 48420 looking for a part-time job. The man was proudly wearing his Army vet hat. The manager told him, " I would hire you in a second, but Burger King does not support the US military" Really? you don't support the USA, but maybe you support racist hate groups like BLM, ANTIFA ? where are your values ?
Desired outcome: Fire the manager, put up a BIG sign in the window that BK supports American and our vets.
BK also supports LGBQ! Another assault on the country. The thing with all these groups is they pander to them but it is never enough they want more. This country is being destroyed by not only the Democrats but their corporate America Allies.
undermining Chick-fil-A by contributing chicken sandwich proceeds to LGBTQ
Just informing you that your stunt has cost you a loyal customer that enjoys your products. I have never once been to a Chick-Fil-A before in my life but I now will become a regular customer of theirs and probably never again purchase from Burger King. EVEN ON SUNDAYS? Why did you have to go there? Very poor decision on your part. Had you even considered why Chick-Fil-A closes on Sunday and how many people appreciate, agree with and support their decision to do so? Did you have to insult and alienate those that appreciate that Chick-Fil-A did not put the almighty dollar first?
Make that another dozen that will no longer be regular customers!
Your contribution shocks us!
We will never purchase anything from your stores. We have been spending 20-40 dollars weekly from three locations in the St. Louis mo area. Your corporate ads and donations don't fit our families ideology. We spend our money accordingly. Vote with you wallet. Who ever approved this must be an idiot in a capitalized economy. You will probably bonus this person. Shame on BK!
"Never tell anyone what you're thinking outside the family "
I wish you Good luck, NOT! JR
Desired outcome: Hope the employees find jobs.
Food, morals and wokeness.
It all sucks. Made the mistake of eating at one of your establishments because the Chic-Fil-A across the street had a line that wrapped around several blocks. Won't do that again. I'll wait next time. Chick-fil-A's food and morals make BK look like AOC. Ouch. Stay out of politics.
Desired outcome: Go out of business
Lack of morals by Burger King
After reading the article on World Net Daily regarding Burger King's immoral stance to support the homo/lesbian movement with the introduction of their new chicken sandwich, there will be no more patronage of Burger King restaurants. If that isn't enough, they had to slam Chick-fil-a, for what reason? Well, I'm sure Chick-fil-a appreciates it. Every other time that the left has condemned their chain...their business BOOMED with support.
Former customer
Desired outcome: Change in upper management
Queen Community
Don't try to to get into the political arena. They are only 5% queen in our population and why try to take on a fabulous franchise like Chick-fil-A, that don't get in no one else's business. Your corporation is on down fall for years, might have just put the final nail in the coffin. I and people is associate with will never spend another penny in your franchise. No No No!
Desired outcome: None
BAD MANAGER / False Advertisement
Came to the restaurant ( Davis-West, San Leandro, Ca ) around 11:20am, June 09, 2021 and was approach by a staff STEPHANIE. Tried to order through my phone app, $1.00 Wednesday Whopper for my daughter and a $2.00 Double-Whopper for myself. For unknown reason, it says " not available ". But the offer says good until June 11, 2021. I tried to explain the issue to STEPHANIE but she did not accept my explanation. I demanded a manager just to find out she was the manager. I've been coming to this restaurant for so many years. We walked out feeling rejected. Such attitude of a manager being inconsiderate is unacceptable in the hospitality business which I also work. So unfortunate to have this bad experience. I am hoping my concern will will be addressed. Hope this experience will be the first and the last. Thank you.
Desired outcome: More training in being hospitable and considerate.
Policy
I would not eat chicken at BK s six days a week I sure as heck would not go on Sunday. If you cannot stand on the quality and value of your own product without attacking a competitor why waste my money. I have to add more words to my complaint to make it get your attention, here goes stay out of the gutter, we do not need to be indoctrinated when buying a burger and fries.
lgbtq
Don't know who is making the decision to donate to lgbtq but they need to be fired. You will lose so many customers over this. You have certainly lost my business. I'm sure this segment of your customers is in the minority compared to the straight and proud consumers. Why do you cater to the minority customer base and alienate the majority? Better get your resumes ready when Burger King files for bankruptcy. You should be taking notes from Chick Fil A because their business blows yours out of the water, even only at 6 days per week. People come to Burger King when the line is too long to wait at Chick Fil A.
I really don't understand why they the gay folks have to be adorned and almost loved by people whom do not care for their bad choice in this here life. I don't agree or condone this un- Christian lifestyle. There isn't one person on this planet whom was born that way so stop saying this phrase please. Come to Jesus and perhaps burger king top posts won't be filled by so many non Christians.
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 82 82 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 19, 2025
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