Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Poor service, long wait time
On Dec 1, I arrived at a Burger King in Stevens Point WI store 26758 around 4:17pm . there was only 1 car ahead of me in driver through. I waited to be acknowledged and it was a bit. After the 4th acknowledgment of "we will be right with you" I started to watch the clock. I finally placed my order for 4 whoppers, just 4 whoppers with NO special order. I...
Read full review of Burger KingCustomer service
Good evening, it all began when I pulled up to the drive thru tonight to place my order. I was told to hold and when I was finally able to order I was met with a young lady who seemed to be in a bad mood. Once I pulled up to the drive through window after paying I noticed one of the employees immediately threw my receipt away and did not bother to ask if I...
Read full review of Burger KingSandwich
Was made wrong when I told them them the cheeseburger was supposed to be cheese only they said they are I had to literally open the sandwich and prove to them they wasn't and my whopper had very little on it 1 outer ring of onion 1 pickle a quarter size of lettuce
Read full review of Burger KingFood not edible.
I received cold, (wrinkled) old fries that were overcooked. The edges of my junior whopper were hard - like it had been sitting too long. I had to leave the drive-thru and go into the restaurant (twice) for incorrect order. They were out of onion rings. Did not get any napkins or straws. I spent thirty dollars and feel I was ripped off. Service and food were awful.
This new burger king store should never been opened... Truly terrible service bell rd and 51st ave glendale az
I had the unfortunate experience of wanting a sausage biscuit for breakfast yesterday. After waiting in the drive thru for 13 minutes to just place my order, I was told they didn't have any sausage biscuits even thought it was only 10:15 am. Their drive thru speaker system was a joke I could not even understand wtf the server was saying. After another 15...
Read full review of Burger KingIncorrect change
I ordered 3 whoppers no/cheese and a small fry. Your sign showed the bill to be $11.11. I pulled up to the window and gave the girl a $20 dollar bill a dime and a penny. she put the money in the change drawer and walked away to bag our food, and, another girl walked to the the register to give me the change. The bag and change were handed to me at the same time. I handed the bag and change to my wife and pulled away. My wife said "that's not right" She only gave you $7.00 change. There was no receipt in the bag. I have had a knee replacement so my wife said she would go inside to find out what happened to my change. The girl told her our bill was $13.28. we know it was not but we didn't get a receipt. My wife managed a fast food res. many years ago and thinks that money could be pocketed. I think you have thieves working for you and your thieves have my $2.00. The Burger King is at st. rd 135 & Stop 11 road, Indianapolis, In. my wife said she would not go back there again, but, I do like whoppers. It's too bad.
Product quality
I was at the store located in East 9th street in Hialeah Florida around five in the afternoon on 12-7-2000 to buy some whoppers for me and my wife. Let me say this much I will never set foot in any of your stores the young man on the counter was extremely professional and pleasant, however the burgers and fries were cold and tasted horrible I do realize now...
Read full review of Burger KingJalapeno bites in kids meal
We ordered a kids meal for my toddler. They put Jalapeno bites into a chicken nugget bag and into her kids meal! Upon calling the manager, she actually screamed at me saying that I have no cause to be this upset and I was told it is not that big of a deal. My child actually took a bite and was in tears that her mouth was burning! Absolutely horrible management!!!
Order accuracy
Hello,
I ordered 2 simple meals. Crispy chicken Meal and Spicy crispy chicken meal. Both with fries and root beer. I received the crispy chicken meal and a Fish Burger meal and a coke.
First of all, the order was not correct and my wife said the crispy chicken burger was good. Unfortunately, I could not have anything that was in the bag as I am allergic to fish and could not take the chance. I am thankful that I did not reach into the bag like I usually do and start eating the fries. Things could have taken a turn for the worst.
I have attached photos for your review.
Please note that not only was the order wrong, they had the coke and not root beer on the bill. Please let me know how you will deal with this as it could cause severe problems and health issues.
Double whopper without cheese again
I mean seriously you sell burgers. You should at least be able to get that right. We almost went to Dick's but instead went to Burger King in Federal Way on Pacific. We ordered a double whopper combo with cheese. This got messed up last time and I got no cheese. I don't even like it with no cheese. Again we get home and no darn cheese. Seriously!!! Half...
Read full review of Burger KingBuns and taco's
Burger King has always been my favorite fast food restaurant, but I have a complaint about you. I was diagnosed with gluten intolerance about 5 years ago. I have contacted BK a few times about having gluten free buns as an option. (They freeze. Pull them out when needed) You still don't have gluten free buns. Now I find out you have taco's. I was really excited, but... I checked out the ingredients and they have gluten and wheat. Are you kidding! You couldn't even get corn taco shells? There are so many gluten intolerant people in this world, when will you get in the game. I have been going to Chik-Fil-A because they have the gluten free sandwiches and buns, and they even sell the buns separate to me. I LOVE your burgers, but until you start selling gluten free buns with your burgers I know a lot of people that will not be visiting you. Thank you. Nancy Hill
Food missing, rude service, and survey code on receipt missing
My name is Josiah Woods I was visiting Momence Burger King store number 07722 about a week back and got home only to discover my Hershey Sunday pie was missing, when I called it in the young lady I spoke to was very apologetic and she said I am sorry we are looking at your pie right here, he forgot to put it in the bag. She said I will make a note and you...
Read full review of Burger KingCustomer service - rude ... Her name is April
Dec 1, 2020 5:37 pm, T= 10L I=5 C=25608 TN 936-327-3081 Burger King #3655 Livingston, Tx Drive thru Order 91 Lady that took my order and was rude is April. I was ordering the 2 for $5.00. I ordered a whopper with only mustard, lettuce and heavy pickle, and a chicken sandwich. I said I wanted another 2 for $5.00 and she cut me off and said ok you want...
Read full review of Burger KingCustomer service, food and attitudes
Went to the drive thru on way home from a long day at the Hospital( were I work). Got to the speaker and the girl says you know what you want. Not welcome to Burger King or let me know when you are ready. I gave her my order 2$5 Whoppers (1) without Tom and Onion and the other one like it comes. Please add cheese to both and 2 Lg. Onion Rings. Then she said...
Read full review of Burger KingWrong order!
I usually treat my grandson to Burger king on Wednesdays because he gets out of school early. On a recent Wednesday I went to burger king and ordered a chicken fries meal and some other things for dinner. When I got home I had 2 orders of French fries and no orders of chicken fries. I immediately called the store and told them what it happened. Because I...
Read full review of Burger KingProduct
I just went to the drive thru in douglastown n.b and I ordered a number 14 with a poutine and a soft drink, and I got a quarter pounder instead of a fish this is the second time this happens to me the first time I let it go but it happened again today, so I'm sending a complaint I'm not looking for a free meal or anything but maybe the order taker should...
Read full review of Burger KingGoogle number
I have called twice and will be calling Corporate again today with this issue. I have visited the store and spoke with the manager also. I have also sent edits to Google. Unfortunately no resolution and it is very disappointing. The Google number for the store that is located in Winnsboro SC has had my father's number listed. He has been getting calls that...
Read full review of Burger KingServices - manager rude/racist - did not receive refund for items not received
I paid for a order on the Burger King App. My youngest is a vegan so the impossible whopper was something she would eat. I went to pick the order up and the manager started complaining saying they don't really do online orders and a shake that was one of items order could not be made. I said it was ok to take the shake off the order but she said I will have...
Read full review of Burger KingCoupon use
My husband and I drove true the Burgerking in Jonesboro, AR 11/22/20 at about 2:00 pm we were both going to use a coupon, him for the $3 double whopper and me for the $3 chicken fries and large fries when we get to the window to pay the girl she said sorry but it is one coupon per order so we said can we change it to 2 orders and she was like oh okay, then...
Read full review of Burger KingService and food
On 11/21/2020 I went to the Burger King on 441/27 in Lady Lake, FL, this turned out to be a very big mistake. After waiting in the drive thru for 45 minutes, thank god I was not in a hurry and should have done what others had done and left, I had to let them know inside that I was still waiting to place my order. Then when I finally made it to the window...
Read full review of Burger KingBurger King Reviews 0
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Bruh over $2.00... And no one makes a whopper like a thief.