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Burger King
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1.2 22 Reviews 4590 Complaints
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Burger King Complaints 4590

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K
6:15 am EST
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This review was chosen algorithmically as the most valued customer feedback.

The person getting food for my toddler sneezed in his Hands then put his fingers strait to his fry bag so mad I'm about to hold a sign out side then I explaining a manager the next day and they hung up on me I left with out the food and I have witnesses

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A
7:26 pm EST

Burger King Overcharge and no refund.

This is regarding the Burger King at 7703 Broad River Rd, Irmo, SC 29063.

It is just off the I-26 and next to Pittstop.

I drove up and ordered 4 Whoppers. I was very clear about this and drive thru employee repeated 4 Whoppers.

I drove up to the pay window and the same person said the charge was $24!
I told him I thought Whoppers were 2 for $5. He said hold on and closed the window. Then he told me to park in the parking lot, where I waited for a good 10 mins.

I then went inside and said I would like my $25 back. All the people in there said I ordered 4 double whoppers and refused to return my money.

When I got back home I discovered they had given me 4 WHOPPERS for which I had paid $25!

I am an Attorney and I will carry this up thru the corporate chain of command as well as filing complaints with the appropriate city, county, state and federal agencies.

Archie Ackerman, Atty.
Irmo, SC

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A
4:51 pm EST
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We went to burger king for breakfast deming new mexico on November 18 2020 we ordered 2 number 3 the coffee was warm the hashbrowns were cold the sandwich was luke warm at best plus we got charged $19.25 dollars for a meal was not worth the money so we will never go here again and we liked there breakfast and there whoppers my email is [protected]@yahoo.com if you want to reply Thank you

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D
3:26 pm EST
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Today, I went to this burger king drive-thru to order some food. There were only two cars at this drive-thru and one of those had just driven up. The one car that was at the intercom had been there god only knows how long. It was there for at least ten minutes after I got in line and still these order-takers had not taken their order. I saw that this wa...

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S
9:42 am EST
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Hello, I am writing to you today regarding the burger king located at 2550 welsh rd philadelphia, pa 19152. Since the re-opening after the fire service is awful. No matter if you go in to order or go thru drive thru. The wait time in drive thru yesterday was over 20 minutes with only 4 cars ahead of me. Upon approaching the window employees are just...

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G
1:20 pm EST
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Nov 15/2020, used the online offers area for deals via my computer, have done this in the past at the same store with no problems, you have 15 mins to give the cashier the code provided, so today went and tried to give the code to the cashier she had no idea what I was talking about so she got the manager guy who said no that's not how it works you need to...

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S
11:51 am EST
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Woman at the drive through was cussing and didn't take my order. I was waiting in drive through for 15 minutes or more. When I got to the window she didn't open up the window. She was playing and laughing with her co worker. It took her several minutes to open up the window. When she did she kept asking what was my order and started cussing. She blamed me...

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R
2:49 pm EST
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Hello my name is Roger Jones and I go to Burger King often. When I order I always order a large onion ring well done, I always ask them nicely to keep them down a little longer because I like them crunchy. They never get it right on the first try then I send them back and I get attitude. There not cheap and if I'm paying I should get it my way. Unhappy customer.

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J
4:18 pm EST
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Order number 58. Burger king #12916 I arrived at the drive thru at 1:28pm on nov 12th there was only 2 cars ahead of me and there was nothing in front of them. It was taking forever for them to take the ladies order 2 cars in front of me but it was a beautiful day 69 degree and my windows were down. Took about 8 minutes just to take her order in looked down...

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S
10:12 pm EST
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Droved into Attica NY 14011 store to drive through at 9:20 PM to have speaker say store was closed at this time. I got out of car and went to front door to read store hours sign said open till 10:00 PM. this is the third time this has happen to me. The first time I was there 15 minutes before closing and the 2nd. time I was there 1/2 hour before closing...

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T
9:32 pm EST
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Date: 11/8/20 client Number: BK03011 Burger king address: 2001 Busse Highway This burger king is the only one I can go to on lunch because it's the closest to my work, I only have half hour lunch. Needless to say I have been there several times and everytime my food gets to me seconds after I order it. The problem is several times my fries have been cold...

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S
6:35 pm EST
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Stopped at Burger King 6000 Memphis Ave, Cleveland OHIO 44144 on Sunday 11/8/2020. Had company with us stopped at drive thru 6 cars ahead of us, waited 20 minutes all of a sudden 3 cars pulled out of line. Another 10 min to give order. Person at window was not friendly, acted like she was half dead. Order was correct. We live next street over. By the time...

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A
5:08 pm EST
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11/8/20 I'm not usually one to complain but i'm a usual customer at this Burger King and I go ever so often days and I always get a vanilla iced coffee with extra vanilla syrup and whipped cream. Today I went and I asked for my usual and she told me we can't do that and I asked why and she said because weren't not supposed to it's already premade. I asked...

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H
12:23 am EST
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The Ham Lake burger king is so slow during the drive thru. There's always a 20-30 minute wait and the food is usually gross. Don't get the chicken: it's usually soggy and black instead of crispy and good. The lobby is always closed. They never hire enough employees either. The ones that are at drive thru are usually rude and clipped in their words.

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J
9:51 pm EST
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I am thoroughly disgusted with Burger King. This is the third time in two weeks I've tried to get food at Burger King. On Oct 27 I visited Burger King in Livonia at Plymouth & Wayne roads to get take out fir dinner only to find them closed at 5:55 pm, I then tried Burger King on Plymouth Road, Livonia waiting 10 minutes for them to say they could not take...

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S
12:48 pm EST
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I arrived at burger king at approximately 11:30 & when I left it was approximately 11:50. I had ordered my food which was 2 large #2 meals and 4 regular whoppers my food amounted to $30.15 when I got to the first window to pay for my food I noticed that the cashier wasn't wearing gloves or her mask and then when I got to the second window to pick up my food...

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G
5:10 pm EST
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On November 03, 2020, the Burger King, located in Natchitoches, Louisiana and located at 915 Keyser Ave. The employees on the night shift refuse to wear their mask correctly to prevent spread of the Covid-19 virus. Wearing a mask just around the chin, not covering the mouth and nose is NOT doing any good on preventing the spread of the virus. Severing food...

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M
6:37 pm EST
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On November 1, 2020 at 1:46 PM I placed an order on the Burger King App to the Burger King Store #10055 Which is located at 10591 D'Iberville Blvd., D'Iberville MS 39540-2403. The Order number is 3. I went to the store to pick up the order and the store was closed due to a power outage. Hurricane Zeta had just came through the area and there was power...

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L
10:58 am EST
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Was just at Burger King in Altoona 216 E. Pleasant Valley Blvd. The lady at the register was very rude and the jr. whooper was cold. We go there all the time, but today was very disturbing. To top it off we got the wrong sauce and when we back in, she didn't throw it across the counter, but close to it.

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M
6:05 pm EST
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I was in drive-thru and got no response from the speaker that was letting me know that they're ready to take my order when I was ordering the young man which was taking my order was very rude and nasty then I went to the window to pay I noted to him he needed some customer service skill practice and he literally starting to drop his stuff and come outside...

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About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Food was posted on Oct 5, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4612 reviews. Burger King has resolved 230 complaints.
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  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
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    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    27%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
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    Australia
    +64 800 425 464
    +64 800 425 464
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    New Zealand
    +43 122 602 260
    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
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    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
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    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 23, 2024
  7. View all Burger King contacts

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