Menu
For Business Write a review File a complaint
Camping World Customer Service Phone, Email, Contacts

Camping World
Reviews and Complaints

www.campingworld.com

Learn how the rating is calculated

1.2 17 Reviews 586 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Camping World Complaints 586

ComplaintsBoard
B
8:37 am EST

Camping World Thor 29 m windsport

Day one the first trip. The shelves above the drives side falls down on my head when i was driving down the road. It's a wonder i didn't wreck. They did a recall on this problem. The drain under the sink broke away water all over the floor. The radio replaced. The solenoid replaced nonstop electrical problems the first outing replaced house batteries BTW three times now with 5000 miles replace batteries CW "WE DONT MAKE THE RV WE JUST SELL THEM> Back the product you sell.

Claimed loss: Please replace Lemon Buy this Lemon Back 112,000

Desired outcome: Buy this Lemon Back

Read full review of Camping World
Hide full review
ComplaintsBoard
C
4:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We brought our camper in that we rent at our camp site in August of 2022 to be winterized and to have the awning fixed. We called several times to check to the awning repair and were not able to reach customer service several times. Eventually we were called and told it was ready. We drove 6 hours and when we got there the repairs were not made and the...

Read full review of Camping World
ComplaintsBoard
L
10:33 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Attempted to purchase a new Skylight, both Inner and outer part for my RV. I contacted Forest River who made my camper to get the part numbers for both parts. 19 Oct 23 contacted Camping World in Huber Heights, Ohio and was told by Morgan Crase who works in the after market office, to send them the VIN number and that they needed to check with Bill in their...

Read full review of Camping World
ComplaintsBoard
A
1:57 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Avery Houskeeper I purchased my second RV in January at the Draper Utah store. This was only 14 months after my first purchase. I was informed at the time that my warranty or service contract on my first purchase would be refunded for the unused portion of the contract. In June I inquired as to why the refund was not sent to me. A inquiry of...

Read full review of Camping World
ComplaintsBoard
E
8:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Camping World Roof replacement

On September 11th 2023 I took my 2005 Class C motor home to Camping World In Boise Idaho to have the roof replaced. On October 19th I was told they were just finishing up and It would be ready to pick up Friday October 20th. On that Friday I received an email from the service rep that “Camping World Corporate” was closing the Boise branch effective, immediately, Friday the 20th and mine was the last unit left in they shop. I went directly to their shop to find workers on my MH roof still working. Their shop was empty, all materials,equipment, and tools had been removed. They told me to come back Monday the the 23rd. When I returned Monday they still had to finish reinstalling the exterior ladder and caulk some seams. The finished job is horrible. the caulking looks like it was an after thought. And they reattached the front cap with random screws and washers. This was an 11,000.00 plus job. Horrible service and workmanship.

Desired outcome: I would like the finished job to look as close as possible to the factory finish.

Read full review of Camping World
Hide full review
ComplaintsBoard
P
4:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good day Mr. Marcus Lemonis, I am a very dissatisfied customer. Please allow me to explain. On April of 2023, my wife and I were at the Camping world store at 12020 Shriner Blvd. in Biloxi MS, 39532 to look at Class A RV’s. After looking at some, we chose to move forward with purchasing a 2018 Itasca Intent 31P VIN 1F65F5DY8J0A12399. The first thing...

View 0 more photos
Read full review of Camping World
ComplaintsBoard
N
1:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I brought my Rv in for repairs and upgrades. CW damaged the body @generator compartment area. I stopped payment. I left for my vacation and on my first night that I could expand the slide out the topper which CW adjusted (verified by my mobile mechanics I had to hire ($200)) caused my slide out to jump track and brake. My extremely expensive brakes they...

Read full review of Camping World
ComplaintsBoard
V
4:27 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In August 2022, we went to Camping World on Dick Pond Road in Myrtle Beach, SC looking to get a smaller motorhome. We had a 2020 43 ft. Jayco 5th Wheel that we absolutely loved but with the costs of trucks we could not afford a truck payment and the camper payment. We decided to look for something smaller that was drivable so we would only have one payment...

Read full review of Camping World
ComplaintsBoard
K
11:51 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Our leveling system stopped working and we took Our 2019 Forester class C rv in for service on July 5th. Rodent damage was found in the electrical motherboard. New parts were ordered. It is October and our RV is still not road ready. Our insurance company said it would take 8 man hors to complete the work. The technicians do not know what they are doing and...

Read full review of Camping World
ComplaintsBoard
M
12:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased 7/31/2023 part of deal was it was all working properly when i pickup and purchase this date. No one told they were not working until i asked them to turn them on. The person doing walk thru said they should have told you they were broke. Sales manager and salesman both guaranteed me it was a quick fix and would be done quickly. It has been at 2...

Read full review of Camping World
ComplaintsBoard
J
2:55 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased from Camping World Berkley Massachusetts on April 21, 2023. As part of purchase agreement CW installed new K2 Lithium batteries. On our first trip in our Zion SRT in July, the batteries lost charge and would not recharge despite following all instructions from Good Sam Elite Tech Help Line technicians. Brought it back to CW Berkley to remedy the...

Read full review of Camping World
ComplaintsBoard
P
1:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Made an appointment with the GM to look at trading our camper for a larger one for 2pm on 7-19-23 at Camping World in Longmont, Colorado. Arrived a few minutes early and was asked to wait, that he would be right down, 20 minutes later someone tells us he can’t make it. We informed them that the GM had stated a certain salesman would take care of us. Turn...

Read full review of Camping World
ComplaintsBoard
B
4:56 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Camping World has had my horse trailer for repairs 3 times since July 2022 at the Bufors, GA location. I dropped it off in July of 2022 and they kept it for over 7 months. I picked it up in February and there were numerous things missing, not done, or worse yet I was charged for that didn't need to be done because it was not part of the damaged area. I wa...

Read full review of Camping World
ComplaintsBoard
K
6:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Camping World I purchased a motor home

They charged me $25,000 plus for items that I didn't want. I bought on a Saturday called on Monday and again on Tuesday. By Friday they got reply back that it takes them 4 to 6 weeks to remove the items from my loan. Right now my loan is 4 days old and it's $700 plus and in three weeks add maybe 2,000 more dollar of interest. Radio in motorhome is a cheap $80.00 Walmart radio. Where is the one that came with the 450e.

Desired outcome: Camping world to end all these unwanted items and pay my interest to date.

Read full review of Camping World
Hide full review
ComplaintsBoard
B
5:49 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Camping World Service camping world Oxford

I would not even give them a 1 star! Camping world Oxford Alabama has made our life miserable. And corporate is evil!. So sneaky and liars! Had to take our 2021 camper in 6 times in 11 months! And they made it worse with more repairs each time.

Communication terrible. Had to drive there several times to get any information! Hour each way! Will never use any camping world again! Was told by corporate they deal with at least 23 complaints a day!

Read full review of Camping World
Hide full review
ComplaintsBoard
B
4:32 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Camping World on 6/20/2023 I purchased a Pinnacle 36KPTS from Camping world Eau Claire, WI

On 6/20/2023 I purchased a Pinnacle 36KPTS from Camping world Eau Claire, WI. I live in newnan Ga and drove up to pick the RV up. It's almost 3 months now and I have not received the title and registration on the RV and my bank is getting upset and I need to TAG the RV. I paid all the sales tax their and I need this paperwork NOW! I have emailed Cindy Halberg the Finance Manager at Camping World of Eau Claire 6440 Scully Drive Eau Claire, WI 54701, [protected] many times and a few calls. Enough is enough... Please reach out to me at bush.[protected]@delta.com and see if someone can get this ball rolling. coming up on 3 months.

Regards

Bush Denney

Read full review of Camping World
View 0 more photos
Hide full review
ComplaintsBoard
Y
3:21 pm EDT

Camping World Service and Sales

Was told it would take 3 weeks for the work on my motorhome to be completed. 3 months later and "ALL SUMMER LONG" they still have it because they cannot make the brand-new auto stairs work. They installed them and they don't work... This treatment from such a big company is unacceptable. We also discussed with the sales dept to sell our MH to them. They inspected it, gave us a dollar amount they would give us, we agreed. We live 1.5 hours away, Next day driving there once again to bring the title, almost arriving - on the phone we were told they are no longer buying it. AND THE KICKER IS THE STAIRS ARE STILL NOT WORKING! $13,000.00 worth of repairs! Had to STILL leave it there drive 1.5 hr home and will have to return 1.5 hr yet again.

Rex Cardwell [protected] Service advisor Gonsolvo(entiree shelf of awards).

Desired outcome: To sell my vehicle like they promised and to not keep being lied too. Gonsolvo in Service and Alex&Nick in sales.

Read full review of Camping World and 1 comment
Hide full review
1 comment
Add a comment
A
A
Arl Carlson
US
Send a message
Nov 20, 2023 3:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I had purchased my RV on Sept 1. We brought it home Sept 18. I really don't know what the delay was. With the insurance that was imposed on me, that I didn't want to pay another $18,000 for Good Sam insurance, it included the protective coating on the outside to prevent fading, etc. which I was told they did. How do I know? No proof. We took it camping Sept 23-24, and on the way home, the engine was so loud I could not talk with the driver. Then, the check engine light came on. We took the RV back on Sept 28. When we picked it up Oct. 11, they said they had insulated the cover between the two front seats and check engine light fixed. Result: Whatever was put under the cover, worked, as now I could hear the driver. The check engine light came on within 5 miles. We took it back Oct. 12. We were called to pick it up, it is ready on Oct. 26. The light came on again in less than 5 mile. That light came on 3 times after it was serviced. Jason sent a driver to get it on Oct 27. It was delivered on Nov 7. They said they put a new catalytic converter on...no light this time. As the owner of the RV, I have no way of knowing if it is fixed or not until in April or May 2024 when we may try to use it. He assured me that it was fixed, that he had driven it 3 times. The good thing about this whole fiasco is that I wasn't asked to pay anything. Camping World covered the cost, as far as I know. The guys were good, but I feel that they all need to be trained better in knowing each RV. One didn't know that the remote to the fan needed new batteries, as to why it wasn't working. I told him that. It was supposed to be fixed when we picked it up, it wasn't. We were told that we would have to get on the bed to turn that fan on. You don't tell people that. We discovered that it worked with the remote. The instructions in then manual showed how the overhead bed would come down. It didn't work. We discovered that it worked from the monitor. The hood locks wouldn't unlock on one side. No instructions for the refrigerator. I hope my problems are done. I won't know til next spring. $102,000 for that unit that included $18,000 of Good Sam insurance that I didn't want to buy but was encouraged to do so. When I tried to cancel it, I was told that I might need it, that I should keep it. So, I have it. I hope I don't need the medical part, or the unit part. Have a good day.

Arl Carlson, Larsen WI.

ComplaintsBoard
J
2:03 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I filed a complaint about a week ago, received a phone call from corporate telling me my complaint would be addressed and I would receive a phone call within 24 hours from the local camping world to resolve the issue. I still have not received any calls and the problem is still there. This is in regards to the roof not having been coated and the leak in the...

View 0 more photos
Read full review of Camping World
ComplaintsBoard
L
1:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In May Camping World (Orla ) , took my trailer on consignment. (May 4th, 2023 ). On June 24th I emailed Orla and asked her how much they could give me if they bought it outright from me. She said she would find out and let me know, but she never returned my email. Aug 14th I asked her again 5o give me a quote. I never heard back. Aug 17th I tried again to...

Read full review of Camping World
ComplaintsBoard
M
11:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My wife and I purchased a 5th wheel trailer in June 2022 in Oakwood, Georgia. Camping World pulled the trailer to the lot we rented and first rattle out of the box the Bedroom AC did not work. It took 4 1/2 weeks to get an AC. My wife and I had to stay in a Hotel during that time due to it being Summer. That was extra $ 4,200 we didn't count on. After the...

Read full review of Camping World

Camping World Reviews 0

Looks like Camping World has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Camping World, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Camping World

Screenshot Camping World
Camping World specializes in retailing RVs, camping gear, and outdoor supplies. They offer a variety of RV models, parts, and maintenance services, as well as a selection of camping equipment ranging from tents to cooking gear. The company also provides RV financing and insurance options.
How to file a complaint about Camping World?

1. Log in or create an account
To file a complaint or review about Camping World on ComplaintsBoard.com, start by logging into your existing ComplaintsBoard.com account. If you don't have an account yet, you can create one on the website.

2. Navigating to the complaint form
Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title
Summarize the main issue you have with Camping World in the 'Complaint Title' section. Be concise but descriptive to capture the essence of your complaint.

4. Detailing the experience
When detailing your experience, ensure to cover key areas such as any transactions with the company, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem. Provide as much relevant information as possible to support your complaint.

5. Attaching supporting documents
If you have any additional supporting documents related to your complaint, remember to attach them. However, avoid including any sensitive personal data in these documents.

6. Filing optional fields
Use the 'Claimed Loss' field to specify any financial losses incurred and the 'Desired Outcome' field to outline the resolution you are seeking from Camping World.

7. Review before submission
Before submitting your complaint or review, review it carefully for clarity, accuracy, and completeness. Ensure that all necessary details are included to effectively communicate your concerns.

8. Submission process
Click the 'Submit' button to submit your complaint or review about Camping World on ComplaintsBoard.com. Your submission will then be processed by the platform.

9. Post-Submission Actions
After submitting your complaint, regularly check for any responses or updates related to your complaint or review on ComplaintsBoard.com. Stay engaged to track the progress of your submission.

Remember to follow these steps to effectively file a complaint or review about Camping World on ComplaintsBoard.com.

Overview of Camping World complaint handling

Camping World reviews first appeared on Complaints Board on Jul 20, 2006. The latest review RV furniture was posted on Dec 9, 2024. The latest complaint Work order and charges was resolved on Jan 23, 2023. Camping World has an average consumer rating of 1 stars from 603 reviews. Camping World has resolved 23 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.7
1242 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Camping World Contacts

  2. Camping World phone numbers
    +1 (888) 857-6630
    +1 (888) 857-6630
    Click up if you have successfully reached Camping World by calling +1 (888) 857-6630 phone number 4 4 users reported that they have successfully reached Camping World by calling +1 (888) 857-6630 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (888) 857-6630 phone number 7 7 users reported that they have UNsuccessfully reached Camping World by calling +1 (888) 857-6630 phone number
    General Questions
    +1 (800) 626-3636
    +1 (800) 626-3636
    Click up if you have successfully reached Camping World by calling +1 (800) 626-3636 phone number 1 1 users reported that they have successfully reached Camping World by calling +1 (800) 626-3636 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (800) 626-3636 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (800) 626-3636 phone number
    100%
    Confidence score
    Customer Service
    +1 (800) 416-7757
    +1 (800) 416-7757
    Click up if you have successfully reached Camping World by calling +1 (800) 416-7757 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (800) 416-7757 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (800) 416-7757 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (800) 416-7757 phone number
    Request a Catalog
    +1 (866) 838-5304
    +1 (866) 838-5304
    Click up if you have successfully reached Camping World by calling +1 (866) 838-5304 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (866) 838-5304 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (866) 838-5304 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (866) 838-5304 phone number
    Technical Service
    +1 (800) 234-3450
    +1 (800) 234-3450
    Click up if you have successfully reached Camping World by calling +1 (800) 234-3450 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (800) 234-3450 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (800) 234-3450 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (800) 234-3450 phone number
    Good Sam Club
    +1 (866) 968-7046
    +1 (866) 968-7046
    Click up if you have successfully reached Camping World by calling +1 (866) 968-7046 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (866) 968-7046 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (866) 968-7046 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (866) 968-7046 phone number
    Job Opportunities
    +1 (888) 626-7576
    +1 (888) 626-7576
    Click up if you have successfully reached Camping World by calling +1 (888) 626-7576 phone number 0 0 users reported that they have successfully reached Camping World by calling +1 (888) 626-7576 phone number Click down if you have unsuccessfully reached Camping World by calling +1 (888) 626-7576 phone number 0 0 users reported that they have UNsuccessfully reached Camping World by calling +1 (888) 626-7576 phone number
    Customer Service
    More phone numbers
  3. Camping World emails
  4. Camping World address
    250 Parkway Drive, Ste 270, Lincolnshire, Nevada, 60069, United States
  5. Camping World social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 10, 2024
  7. View all Camping World contacts
Camping World Category
Camping World is ranked 38 among 518 companies in the Travel and Vacations category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.