Chowking
Reviews and Complaints

Today, february 23, 2022 at 11:37, I ordered (chaofan) and 1 box of chocopao, for takeout at chowking, sm bicutan, bldg a. When they call my number, I grab the product and left.

At home, upon opening the box, I saw three chocopao? To my surprise, they are white. I am very much disappointed since my daughter only eat chocopao (from chowking).

I am Delicia I. Jose, 54 years old. You may contact at me at [protected].

Hoping for a favorable response.

Thank you

Sunday February 20,2022 , this is not a kind of complaint but I just want to share my experience with them . Grabe lang kasi yung servicing nila sobrang caring nila lalo na yung mga nasa counter dahil pwd yung kasama ko sila na nag asikaso ng order ko at lumapit sakin for my order and aside from that sila na nag asikaso for me to help my mother para mag cr . sobrang nakaka touch yung gantong way of caring nila although its a part of their work but sakanila ko na feel yung caring and love unlike sa other fast food / store . so big ThumbsUp to them ! and I'll give them a 5 Star! Thank you Fcm chowking!

I ordered 1 wonton mami and 1 asado siopao, no drinks at chowking, kauswagan in CDO at 12:26pm.

After the cashier punched my order, I have also asked to that I would ask for chili-garlic paste.

A few minuted after, I already took my order. But, to my dismay, when, I arrived at our office, there were no spoon and fork, no chili-garlic paste that I have asked. And no asado sauce for my siopao.

In as much as I wanted to go back to your branch eventhough it's just a few meters away from our office, but, I couldn't do it since, I was too hot a while ago. I am also struggling to walk since, I just had an accident. So, I just looked borrowed spoon and fork from mga colleagues which I shouldn't be doing considerinf we are still in a pandemic and I should avoid using other people's kitchen utensils.

I hope you better orient your employees before fielding them. Or, you should remind them, every now and then.

Nag order ako ng pancit canton sa robinson pioneer chowking i expected yung dating lasa, pero ngayon yung pansit nya instant noodle, like yung pancit canton na niluluto na instant. At matabang, di nakakagana kainin.

2/15/22 8:06pm at robinson pioneer boni

It no onion spring and no garlic plain soup and a lot of noodles with a toppings of steam siomai

I was at the branch February 9,2022 9:30AM. Lined up for orders. The Cashier was very rude asking if the customer in front of me wants to add drink or no, she was very loud and rattling the customer which looks a patient who was just trying to order ala carte. I know it’s their job to upsell but I don’t think it’s right to be that mean and scold at the customer knowing that your location is near the hospital, YOU SHOULD BE MORE KIND AND PATIENT. I also worked as a crew from fastfood chain, your crew here in CHOWKING HEART CENTER should show more manners and fix their tone of voice since they are working for customer service. I ordered for DINE IN and they served me TAKE OUT, i pull out all our order to eat at the table but the crew approach us and told us she have to get our orders back again because we cant eat with disposable utensils. This is a very bad experience, I hope you’d act on this.

I ordered chowfan meal today at Chowking Gaisano Grand Citygate Buhangin. It was take out because i need to hurried back at my office. Unfortunately when i was about to eat theres no utensils attached to my orders. It was very disappointing. My first order was not available but then it was offered in their menu board, when i ask for condimemts the cashier told me that it was not available.. Their cashier also was not friendly.

Hi good day

We would like to complain about the rice that we bought today in robinson place manila branch the rice is not cooked well and the gravy taste like water. We cannot eat our food Because of that hope to see your response soon...

Thank you

Chowking - Maimpis, City of San Fernando, Pampanga Branch
Or No. [protected]
Date: January 18, 2022

Complaint;
Incomplete order, no gravy provided. How do you expect me to eat my chicken w/out gravy?

Last time, my order from the same branch did not include soy sauce for siomai, what's wrong? Are you running out of condiments or what?
Should I specifically ask for the such condiments? Though your items specifically includes such.

I hope I can from this, for my future orders. Thak you.

Yung gutom na gutom kami mag asawa ang haba na ng pinila nmen at hinintay namen sa order namen tas pag dating ng order namen yung chow pan lugaw ung kanin apaka lata sa gutom nmen hindi na nmen pinarepan dahil na kaen na namin tapos ung beef mami ang mahal mahal 150 walang kalasa lasa para lng tubig na nilagyan ng nodles at baka😡😡 sa SM TUNGKo branch

Paki ayos naman ang trabaho always nlang, kahit dine in o take out palpak padin, wala ba kayong training sa tao nyo?

12/19/2021
I ordered Chao Fan with Lumpia, Tofu and Wonton soup. The wonton soup has a fly in it! Disgusting! I took a photo and called their attention. They removed the fly wanted me to continue to eat the food they served!

Nagorder yung mama ko ng today (Dec 20, 2021) ng 2 Chao fan Family pan for take out sa Metroplaza (Malaria Branch) sobrang tagal ng order nya before mabigay then ang sagot sa kanya ng [censored]. Manager (Joeffrey) is wait lang po Mam, hintay-hintay din." Then paguwi nya pagamoy namin sobrang lasang sunog at amoy sunog like ang pangit ng lasa. I accompanied my mom na papalitan ang binili nya since it's so disgusting yung lasa then yung Sir. Jeoffrey ([censored] Manager) he didn't approached my mom in a nice way nakipagtalo pa sya then without even apologizing from the start. Nagapologize lang sya nung binigay nya na yung replacement na lasang sunog din. Super disappointed kami. 🙄🙄

my order was thru food panda. i requested for no leg part. pero yung binigay ay leg part.sana manlang ininform ako kung walang ibang part talaga para saan pat nagrequest ako nakaka disappoint

I ordered 1 pork chaofan platter this morning via grabfood. Upon receicing the food from the rider I notice the food smelled "sunog". When we opened it and ate it, the smell was really burnt and the taste is lasang lasang SUNOG! Malamang nasunog ung sinaing na ginamit sa chaofan. Kaya kahit hindi ichurang sunog, amot na amoy at lasang lasang sunog! Sana naman ayusin nyo ung pagseserve ng food! Hindi panahon ng pag aaksaya ng pera ngayon!

12/16/2021
03:03AM
CHOWKING METROPLAZA LANGIT RD BAGONG SILANG CALOOCAN CITY
OR [protected]

Last night kumain kami sa Chowking Edsa Arayat i know naman na need magpresent ng vaccine card kapag magorder nasa bag ko kasi yung card and sabi ko sa cashier kunin ko after kung sabihin yung order ko ayaw nyang pumayag with a high irritated tone, magkaiba kasi ang dinig mo kapag irritated ang boses kesa sa high tone lang. so dahil ayaw kong makipagtalo sa kanya dahil may kausap din ako sa phone ko. and dahil nainis ako sa narinig ko i just get the card and just say anu ba yan? nainis ako ehh? and ng bumalik ako mas lalong tinaasan niya ako ng boses and say "kailangan kasi ng vaccine card eme eme ... GALIT KA PO MAM!?" ganyan ba magiging attitude kapag regular or senior crew ka?baka ireason nya dahil sa harang nyo sa counter as i said magkaiba ANG BOSES NG IRRITATED AND HIGH TONE LANG ..

I placed an order for total of 3 items for take-out. 1 order of pork chao fan and 2 orders of 2 pcs buchi. The take out order took too long so when they gave us my order, I didn't check the bag. When I got home, I only received 1 pork chao fan and 1 order of 2pcs buchi, while it should have been 2 order of buchi. So disappointed that it took them too long to prepare the order and they didn't even provide the correct orders.

Good evening Chowking Gil Fernando Marikina, Bakit kulang yung binigay na order samin sa Drive thru? And yun receipt mamin ay wala pa samin kaya di kami makatawag sa store nyo Around 11pm tonight nagorder kami dyan sa drivethru -_- sobrang craving pa naman ako sa Chao pan with dumpling tapos wala pa yung Chicken lauriat hayst nakakainis nalang bumalik kasi from antipolo pa kami nagdrivethru nalang kami dyan dahil galing kami ng work.. Nakakadismaya kasi gutom kana tapos kulang pa pala yung order namin. Sana maideliver samin agad ito dahil tamad nadin yung asawa ko na bumalik sa store nyo at umuulan pa ngayon.
Please paki prio kami thankyou
[protected] this is my contact number

Please orient the crew on how to deal with customer. Unfortunately one of the cashier[not sure with the name JOM-written on the receipt] were tactless and no respect to customer. He did not hear me right, instead of take out they serve the 3 meal[food] as dine in. I told the server that it was take out. I swear to God that I told him that it was take out. But he insisted and backing on me, while telling the server that they can charge on him. Please orient them them about good manners in dealing with customers. Thank u

Pasabi naman po na bagohin un plaging reason na wlng internet or wlng ilaw... Dahil paano kau nkkpg sent ng sales niu kung wlnv internet connection... Bumili ako sa gcash dhil kako mkkktipid pang anniversary ng mgulang ko sana until now wlng internet ?mhina pldt? So pa po wlng ilaw? ... Paayos naman po kung yan tlga reason dhil nkksira po ng tiwala sainyo... King alm ko lng d nlng sana ako bumili ng voucher from chowking nkkpang lumo..my voice record ako nung nkausap ko tga chowking calasiao pra mrinig niu reason nila hays...last min pa kung mg sabi na d pla pwd at offline... Buti nlng mas smooth ang jolibee khit papano my naihanda