CVS
Reviews and Complaints

I have the extracare card as well as Carepass. If I checkout at the pharmacy and get a reward coupon and make a purchase within the store that very same day the reward will not work at the front register. I have been telling the cashier that I just got the reward in the pharmacy. No, it can't be used, a different CVS card number. So, now after a year or so, I have found that at the pharmacy I have 2 cards. The pharmacy is defaulting to an old card. NO ONE CAN FIX it. I have had 3 cashiers try. They tell me I have to combine the cards, I only see one card online. I called the "contact" option on your corporate site. There was no option that pertained to my issue so I chose CaresPass option. Chris listened but told me she could not correct it and sent me to department that I was on hold for over 15 minutes and so I hung up.

I am leaving CVS in every way. You closed the store closest to me, no one helps with such a minor problem. YOU are also WOKE, holding back on drugs that would save lives during covid.

NO THANKS!

I am on medication for depression..I ran out and had a prescription refilled..I called to have the pharmacy delivery meds twice and each time they told me that it was set for delivery..it is now over a week with my meds because each time I called for delivery it was never processed..I have been sick without my meds after years of taking them regularly..the. The sudden stop because of the horrible customer service and pharmacist..I'm still sick this day waiting..and have to wait two more days for delivery..this is unacceptable..

I shop CVS in Grand Rapids, MI. Store #8291. It is dirty! Carpet filthy, trash cans outside the building are overflowing with garbage. The doors and windows are never washed. Rarely are there carts to use for shopping. Panhandling outside the door. It doesn’t feel safe! It shouldn’t be this way!

This is where I fill my prescriptions. I am retired and buy many items at my local CVS. I could care less if we have a drive-thru …. PLEASE reconsider your decision to close our community CVS.

THANK YOU

JULIE

I went into CVS pharmacy on Trabuco Plano, Trabuco canyon, California around 5:45pm pst.

We received a phone call yesterday to pick up my husband prescription. when I went to pick it up today I was told there wasn’t any for him the pharmacist and the pharmacy technician were very rude to my girls and were yelling at them.

I will not be coming to your store anymore to do business

very rude people working for the pharmacy

The store/ pharmacy is in walking distance to so many people.

It’s a small town where people can walk to get anything they need.

If it is closed or moved out of town people will not have the ease of walking to get their medication.

The people of Watsontown do not need a drive through but we do need a CVS! Please please please do not do this to the faithful customers that have been using this store for years. The staff is great and we love the store. Also so many elderly people need the close proximity of the local location.

I just heard that you are closing Watsontown CVS. Our town relies on this store for easily accessible pharmacy and store items. I don't understand your need to close this store.

The people who work in the Watsontown CVS are friendly and super helpful. You can depend on them to go out of their way to help you, even up and beyond what one would expect of an employee.

Please reconsider your decision so we can keep our store open.

I been billed in may,june and now july for a carepass I do not have.I called customer service,they say I dont have a carepass account,they can not stop the billing.

I am in the process of calling my lawyer and the news about this .

MY email is :[protected]@yahoo.com

On July 11, 2022, at 425 PM, I went to the referenced store to purchase items using my reward pass. However, I needed to use the rest room (men's). On the door of the rest room was a sign that states, "OUT OF SERVICE". I decided to take a picture of the sign because it had been there for two weeks, but to my surprise, two employees came out of the men's room. I said to them, "So the rest room is closed to customers." One replied, "So what". The other rudely mumbled to me and went behind the pharmacy counter. One of the employees, who was rude to me, left the store as if he was getting off from work.

I believe I will transfer my prescriptions account to another store.

This store is VERY VERY NASTY, from the outside to the inside. It is usually understocked for diabetes items. I have attached pictures of this store:

I try to fill my medications every month at CVS on 162 Washington Street, North Haven CT 06473. THIS IS WHEN THE WILD GOOSE CHASE HAPPENS! I have to figure out which CVS pharmacy in the State of CT has this medication. Then (the [censored]ing prescription can’t be transferred) so I have to track down my doctor, wait another 2 weeks with no meds for him to finally send my 2nd prescription to the 2nd pharmacy carrying my medication. Then I have to drive all over the state of [censored]ing Connecticut to pick up my [censored]ing medications because my homebase [censored]ing pharmacy doesn’t [censored]ing carry my medications. So once a month I need to figure out what pharmacy has my medications. I live in North Haven, I travel to east haven, west haven, new haven, Milford, Hartford!

I had a problem with a wound on the back of my hand which had become infected. (Shaving biopsy of squamous cell.) The VA prescribed certain antibiotics to take care of the infection and sent the prescription to 1 South Missouri, Clearwater, FL. I was told to give them time as the prescription can take 40 minutes to an hour to fill, so after an hour, I went to CVS Pharmacy to pick up my prescription. They didn't even have me in the computer.

I checked another nearby CVS, to see if my script went there. Again, I wasn't in their system. I finally got through to the CVS pharmacy, they checked their notes and tried to call CVS. But according to the VA Pharmacy, CVS Pharmacy was closed until 2 PM. And they don't check their voice mail until 2 PM.

Which is absolutely hilarious, considering I was just talking to them. So, apparently, I have to go back later and get my medication for the infection on my hand which hurts so much that it's kept me awake all night.

You ought to be absolutely ashamed and completely disgusted with yourselves. One thing's certain. I will never, in a million years, darken the doors of a CVS again, for any reason. I'd sooner die then let you handle my medication.

CVS pharmacy refused to fill a prescription stating they did not have enough of the tablets and that I would need to go to the rear of the line so they could process the prescription again. CVS then did not contact me when they had enough tablets to fill the prescription. I have been without my prescription for over 1 week until I had the prescription transferred to another pharmacy

We visited the Minute-clinic on 14400 Clayton rd, Balwin at 6:55PM to see a medical provider for a sinus infection. The medical provider, who stated that her name is Alicia, refused to see me even though she had no other patients stating that she does not see patients after 7 PM, when the actual time was 6:55PM. The website and the store hours listed state that the minute-clinic is open until 7:30 PM. I am confused why she couldn’t see me even though there were no other patients ahead of me and the time was only 6:55PM. She claimed that stops seeing patients at 7PM, and the time was only 6:55. I honestly believe that she didn’t want to work anymore. This is not an ethical way to treat patients who are in pain and need medical attention.

My name is Mr Eric Haun and I have been a loyal CVS customer for over 10 years. Recently on 7/7/2022 I was denied service in the CVS pharmacy at 318 W El Norte Parkway Escondido CA 92026. I believe the pharmacist is discriminating against me because of my appearance. I have several tattoos covering a large portion of my body that are visible to other people. Some people are still living in the past and judging people by the color or “colors” of their skin. When I arrived to pick up my prescription on 7/6/2022 the pharmacist informed me that my Rx wasn’t ready yet to come back in the morning of the following day. I know that my Rx was there at that time Because my primary doctor had his nurse call in my Rx after I submitted my UA Yesterday. I was standing right there at the time she made the phone call. Today 7/7/2022 my sister tried to pick up my Rx and after waiting in a long line of 15 customers she was denied my Rx The reason presented to her was that loss prevention had Mr. Haun on camera stealing. I fully deny these allegations and feel that I’m being judged by the color of my skin. My medication can not be stopped abruptly without me going through serious withdrawals. My doctor is away for 2 weeks and I can not get a referral for another pharmacy until he returns. I need my Rx filled and I don’t want to press this issue about the blatant discrimination unless I’m forced to do so. I hope this situation can be resolved without any further legal action.

My number is +[protected]

Email [protected]@mail.com

1405 industrial ave Escondido CA 92029